Private International Institute of Management and Technology
American University of Leadership
Executive Education Center
Business Communication
Prof. BARAKAT
Final Exam (1h 30 minutes)
Unit I
Based on your readings, class discussions and commonsense, choose the
correct answer for the following questions.
1.
Which of the following is not important to consider when choosing the attire that is
appropriate for your speech?
A. consider the occasion
B. consider the image
C. consider your topic
D. consider getting attention
2.
Each of the following should be used as a guideline for using visual aids to a
presentation EXCEPT
A.
B.
C.
D.
3.
Avoid distributing visual aids among the audience.
Display visual aids throughout the entire presentation.
Avoid using a chalkboard for visual aids.
Explain visual aids concisely.
An advantage associated with the use of visual aids during a presentation is that it can
A.
Distract the audience if not chosen carefully.
B.
C.
D.
4.
People in audiences are typically most strongly motivated by
A.
B.
C.
D.
5.
Testimony.
Affirmation.
Hypothetical examples.
Expertise.
Each of the following is a factor involved in strengthening a thin voice EXCEPT
A.
B.
C.
D.
9.
Explain in detail each of the person's accomplishments.
Acknowledge the recipient's achievements.
Explain why the person is recieving the award.
Explain the purpose of the award (if the audience is unfamiliar with it).
When speakers quote or paraphrase the words of another person to support their ideas,
they are using the device of _____ as support.
A.
B.
C.
D.
8.
Reinforcement.
Repetition.
Visualization.
Application.
Each of the following is a common function of a speech of presentation EXCEPT
A.
B.
C.
D.
7.
Habit
Intellect.
Loyalty.
Emotion.
The conclusion to a speech may typically serve each of the following functions for a
subject EXCEPT
A.
B.
C.
D.
6.
Make the presentation more difficult to remember.
Interfere with personal contact between speaker and audience.
Cause difficulty demonstrating abstract concepts.
Closing the oral cavity.
Relaxing the pharyngeal cavity.
Increased use of abdominal muscles.
Maintain breath stream until the end of a sentence.
An audience's disposition toward a topic will typically include each of the following
EXCEPT
Knowledge.
Attitude.
Interest.
Stability.
A.
B.
C.
D.
10.
When delivering an address, the most important listener-related factor is usually
Channel of communication.
Frame of reference.
Demographics.
Disposition
A.
B.
C.
D.
11.
An audience's disposition toward a topic will typically include each of the
following except
A.
B.
C.
D.
12.
Knowledge.
Attitude.
Interest.
Stability
When delivering an address, the most important listener-related factor is usually
A.
B.
C.
D.
Channel of communication.
Frame of reference.
Demographics.
Disposition.
13. The three major goals of public speaking or to inform, to convince, and to persuade.
A. true
B. false
14. Using the transition words "first", "secondly" or "in conclusion" would be boring and
redundant.
A. true
B. false
15. Delivery is best when the audience is not aware of it.
A. true
B. false
16. Which of the following is NOT an essential element of an introduction?
A. previewing supporting materials
B. establishing credibility
C. previewing main points
D. getting the audience's attention
E. stating the central idea
17. Ethos, pathos, logos
A. are three elements one might choose from to build a good speech
B. were named by the great, Greek philosopher Aristotle
C. refer only to elements of the audience
D. all of the above
18. Place the following main points, sub points, and sub points, in the correct order:
1A. Suicide among college students is a serious problem.
4B. Even on our campus the rate of suicide and attempted suicide is quite high.
5C. In an interview with Roger Howard the associate dean of students, I learned that
last year there were over 60 known suicide attempts on our campus.
3D. Last year 10,000 young Americans committed suicide.
6E. Dean Howard also said that for every known suicide attempt, two or three more go
unnoticed.
2F. According to the National Institute of Mental Health, suicide is the fastest growing
cause of death for people aged 17 to 24 nationwide.
19. When giving an "Informative" speech you should
A. Be Relevant
B. Talk fast
C. Talk to your note cards
D. None of the above
20. What are the 3 reasons we seek knowledge in speeches?
A. To know
B. To understand
C. To use information
D. To act like we know what is going on
E. To have fun
F. a,b,c
21. What are some Informative speech topics?
A. Places
B. Concepts
C. People
D. Events
E. none of the above
F. All of the above
22. Which of the following is an element of physical delivery?
A. posture
B. eye contact
C. dancing
D. both a and b
23. When a point you wish to make is highly controversial, you would be wise to use as
supporting materials.
A. hypothetical examples
B. facts, statistics, and expert testimony
C. expert, prestige, and lay testimony
D. opinions, inferences, and adjudications
24. The first step in structuring a speech should be
A. writing out the introduction.
B. arranging main points in the most effective order.
C. writing out the body of the speech.
D. determining your main points.
25. You plan to give a speech on the three most popular approaches to quit smoking.
Your most likely choice for a speech design would be
A. sequential.
B. categorical.
C. hierarchical.
D. chronological.
26. Effective speech transitions can help to
A. show how points relate to each other.
B. prepare your audience for forthcoming ideas and materials.
C. connect the body of a speech with the introduction and conclusion.
D. All of the above.
27. Which of the following is a function of a conclusion?
A. To establish the speaker's credibility
B. To summarize the speaker's message
C. To provide a list of readings
D. To provide a sense of inertia
28. The main points of an outline should be
A. worded as simple, complete sentences.
B. worded as compound or complex sentences.
C. worded with a sense of moral conviction.
D. broken into dependent and independent clauses.
29. A outline is used during the presentation of a speech.
A. formal
B. working
C. sequential
D. keyword
30. Closing the physical distance between the speaker and the audience can
A. increase individuality.
B. encourage independence.
C. enhance identification.
D. impair identification.
31. When practicing your presentation, you should do all of the following except
A. simulate the actual speaking situation as closely as possible.
B. practice sitting down so you can concentrate exclusively on your wording.
C. practice first from your formal outline then move to the keyword outline.
D. practice until you can be fully conversant on your ideas as you present them.
32. When you conclude a speech you should
A. reiterate your main ideas.
B. relate the topic to the audience.
C. leave with something memorable.
D. all of the above.
33. The major purpose of an informative speech is to
A. provide solutions to real problems.
B. share knowledge and ideas.
C. clear up disputed issues.
D. exhort audiences to pursue an ethical lifestyle.
34. When using statistics in a speech, you should usually
A. avoid combining statistics with examples.
B. use round numbers when they're suitable.
C. use statistics frequently.
D. manipulate the statistics to make an important point.
35. Audience analysis is important in which of the following?
A. selecting a topic
B. organizing a speech
C. choosing the supporting material
D. all of the above
36. If you were giving an informative speech to a general audience on how the stock
market works, the most important factor to consider would be
A. cultural and ethnic identity.
B. age.
C. gender.
D. general backgrounds, values and beliefs.
37. If you were giving an informative speech on how to make real Italian lasagna, you
would best organize your main points in
A. time order.
B. spatial order.
C. reason order.
D. problem-solution order.
38. The main value of using statistics in a speech is to
A. provide specific illustrations.
B. provide quotes by authorities.
C. provide greater description and details.
D. give weight and authority to generalizations.
39. The particular benefit of using quotations in a speech is that they
A. fill time and entertain the audience.
B. provide solid numerical information on the topic.
C. lend authority, meaning and appeal to a speech.
D. draw primarily on specific instances.
40. Examples offer a special kind of magic to speeches. The special features below,
except one, demonstrate the power of an example. Which one does NOT demonstrate its
power?
A. concreteness
B. references to the familiar
C. color and variety
D. generalities
41. Identify the type of supporting material used in the following excerpt from a student
speech about the lack of prompt and proper emergency room care. "Another cause of
the problem is that precious time is often wasted on useless paperwork before vital
emergency treatment begins. Several years ago, a man driving by an elementary school
in my hometown had a heart attack and crashed into a school yard. Seven children were
taken to the emergency room three blocks away, but the real tragedy had not yet begun.
Once in the emergency room, the children were denied treatment until the parents were
contacted and the admitting forms filled out. By the time the forms were completed, two
of the children had died."
A. testimony
B. narrative
C. analogy
D. allegory
42. Which of the following is NOT a general purpose/function for giving a speech?
A. to inform
B. to decide
C. to persuade
D. to entertain
43. Words or phrases that indicate when a speaker has completed one thought and is
moving on to another are called
A. transfers.
B. speech bridges.
C. transitions.
D. none of the above.
44. Which of the following is NOT a benefit for using visual aid materials in a speech?
A. They add clarity.
B. They help create identification with the listener.
C. They can help reduce apprehension.
D. They add to the length of time of your speech.
45. Identify the flaw in the following thesis statement for a classroom speech: "Available
scholarships for students in the 1996-1997 academic year."
A. It's too detailed.
B. It's not a complete sentence.
C. It's too long.
D. It's too descriptive.
46. When you use a visual aid you should avoid all of the following except one. Which
should you use?
A. keeping it posted behind you throughout the speech.
B. using it to serve a purpose.
C. using elaborate detail and color.
D. holding it throughout the speech.
47. The following are all necessary in an outline except one item. Which of the
following is NOT necessary?
A. a thesis statement.
B. transitions.
C. directions for delivery
D. consistency
48. All of the following are instances of informative speaking except one. Which is
NOT an example of informative speaking?
A. the teacher demonstrating methods of speech organization.
B. the librarian explaining how to use the New York Times Index.
C. the banker telling about current trends in the stock market.
D. the pastor urging church members to give to the building fund.
49. When used in a speech introduction, all of the following except one illustrate
methods of getting the audience's attention. Which is NOT an attention-getter?
A. "It is better to give than to receive."
B. "Did you hear the joke about Olle and Lena?"
C. "In 1996, 1 in 4 college women reported being raped."
D. "I have 12 years teaching experience and I am a doctoral student."
50. As Howard Stern said in a recent interview, “America must act now to stop the
pollution of its coastal waters. If it does not, the beauty of our beaches and coastlines
may be permanently destroyed.” If you were to consider the above quote for a speech,
you should most be concerned with
A. memorizing the quote.
B. determining the qualifications of the source.
C. summarizing the quote.
D. all of the above.
Unit II
You are a sales representative for your company. Write a letter to Mike Mason of ABC
Enterprises, introducing one of your new products or services. Be sure to give important
details about your product/service.