Product Design & Development Concept Generation ETM 551 Lecture 5 -Concept Generation.ppt 1 Concept Generation Example: Power Nailer • What existing solution concepts, if any, could be successfully adapted for this application? • What new concepts might satisfy the established needs and specifications? • What methods can be used to facilitate the concept generation process? ETM 551 Lecture 5 -Concept Generation.ppt 2 Concept Development Process Mission Statement Identify Customer Needs Establish Target Specifications Generate Product Concepts Select Product Concept(s) Test Product Concept(s) Set Final Specifications Plan Downstream Development Development Plan Perform Economic Analysis Benchmark Competitive Products Build and Test Models and Prototypes ETM 551 Lecture 5 -Concept Generation.ppt 3 The Activity of Concept Generation • A good concept is sometimes poorly implemented in subsequent development phases, but a poor concept can rarely be manipulated to achieve commercial success. • Concept generation typically consumes less than 5% budget and 15% of the development time • Because the concept genaration activity is not costly, there is no excuse for lack of diligence and care in executing asound concept 4 generation method. Preliminary questions After identifying customer needs and establishing target product specifications, the team should ask: • What existing solutions could be adapted for this application? • What new concepts might satisfy these needs and specifications? • What methods can be used to facilitate concept generation process? ETM 551 Lecture 5 -Concept Generation.ppt 5 Concept generation activity • Structured approaches reduce the likelihood of costly problems – Common dysfunctions during concept generation: – Consideration of only one or two alternatives, often proposed by the most assertive members of the team. – Failure to consider carefully the usefulness of concepts employed by other firms in related and unrelated products. – Involvement of only one or two people in the process, resulting in lack of confidence and commitment by other team members. – Ineffective integration of promising partial solutions. – Failure to consider entire categories of solutions. ETM 551 Lecture 5 -Concept Generation.ppt 6 A Five-Step Method • • • • • Step 1: Clarify the Problem Step 2: Search Externally Step 3: Search Internally Step 4: Explore Systematically Step 5: Reflect on the Results and the Process ETM 551 Lecture 5 -Concept Generation.ppt 7 Concept Generation Process 2. Search externally 1. Clarify the problem • Understanding • Problem decomposition • Focus on critical subproblems • • • • • Lead users Experts Patents Literature Benchmarking 4. Explore systematically • Classification tree • Combination table 3. Search internally • Individual • Group SUBPROBLEMS EXISTING CONCEPTS INTEGRATED SOLUTIONS 5. Reflect on solution and process NEW CONCEPTS • Constructive feedback 8 The nailer: Step 1 Review assumptions underlying mission statement The nailer will: – use nails (as opposed to adhesives, screws etc.). – be compatible with nail magazines on existing tools. – nail into wood. – be hand-held. ETM 551 Lecture 5 -Concept Generation.ppt 9 Customer needs • Customer needs (for a hand-held nailer): – The nailer inserts nails in rapid succession. – The nailer works into tight spaces – The nailer is lightweight. – The nailer has no noticeable nailing delay after tripping tool. ETM 551 Lecture 5 -Concept Generation.ppt 10 Target specifications • No noticeable nailing delay after pulling trigger • Nail lengths from 25 to 38 mm. • Maximum nailing energy of 40 J/nail. • Nailing force of up to 2,000 N. • Peak nailing rate of 12 nails/second. ETM 551 Lecture 5 -Concept Generation.ppt 11 Target specifications (cont) • • • • Average nailing rate of 4 nails/min. Maximum trigger delay of 0.25 second. Tool mass less than 4 kg Maximum trigger delay of 0.25 sec. ETM 551 Lecture 5 -Concept Generation.ppt 12 Problem decomposition • Decompose complex problem into simpler sub-problems. Many design challenges are too complex to solve as a single problem. • Split a complex problem into simpler subproblems.(Problem decomposition) ETM 551 Lecture 5 -Concept Generation.ppt 13 Problem decomposition • Split system into modules Examples: – document copier – paper clip • Many schemes Possible submodules: • Document handler • Paper feeder • Image capture device • Printing device • ... More dificult to split, but still possible... – Functional decomposition ETM 551 Lecture 5 -Concept Generation.ppt 14 Problem Decomposition: Function Diagram INPUT OUTPUT Energy (?) Energy (?) Hand-held nailer Material (nails) Signal (tool "trip") Energy Nails "Trip" of tool Material (driven nail) Signal (?) Store or accept external energy Convert energy to translational energy Store nails Isolate nail Sense trip Trigger tool ETM 551 Lecture 5 -Concept Generation.ppt Apply translational energy to nail Driven nail 15 Some useful tips to get started • Create a function diagram of an existing product. • Create function diagram based on an arbitrary product concept already generated by the team or on a known subfunction technology. Be sure to generalize the diagram to the appropriate level of abstraction. ETM 551 Lecture 5 -Concept Generation.ppt 16 Tips to get started • Follow one of the flows (e.g., materials) and determine what operations are required. The details of the other flows can be derived by thinking about their connections to the initial flow. ETM 551 Lecture 5 -Concept Generation.ppt 17 Two other approaches • Decomposition by sequence of user actions. – Move tool to approximate nailing position, Products with very simple – Position tool precisely, technical functions involving a lot of user interactions – Pull trigger. • Decomposition by key customer needs – Fires nails in rapid succession, Products in which form, and – Fits in tight places, not working principles or technology, is the primary – Has large nail capacity. ETM 551 Lecture 5 -Concept Generation.ppt problem 18 Focus on critical sub-problems • The aim of decomposition techniques is to split a complex problem into simpler subproblems, then tackle each in a focused way. ETM 551 Lecture 5 -Concept Generation.ppt 19 The Nailer: Step 2 - Search externally • Conduct external searches to find existing solutions to either the overall problem or a sub-problem identified during the decomposition step. • Use search engines (in advanced mode) to find existing solutions discussed on Internet sites. ETM 551 Lecture 5 -Concept Generation.ppt 20 External and Internet Searches: Hints for finding related solutions • Lead Users • Patents – see emerging needs before others – adopt and generate innovations first • Benchmarking – competitive products • Experts – technical experts – experienced customers – search related inventions • Literature – technical journals – conference proceedings – trade literature – government reports – consumer information ETM 551 Lecture 5 -Concept Generation.ppt 21 Patents • • • • Try the European patent office http://ep.espacenet.com US patent office http://patft.uspto.gov ETM 551 Lecture 5 -Concept Generation.ppt 22 ETM 551 Lecture 5 -Concept Generation.ppt 23 Step 3 - Search internally • Suspend judgment – Suspend evaluation for the days or weeks required to generate a large set of alternatives is critical to success. • Generate a lot of ideas – Most experts believe that the more ideas a team generates, the more likely the team is to explore fully the ‘solution space’. ETM 551 Lecture 5 -Concept Generation.ppt 24 Step 3 - Search internally (cont) • Welcome ideas, even if they do not seem very feasible – Ideas which initially appear infeasible can often be improved, “debugged” or “repaired” by other members of the team. • Use graphical and physical media. – Reasoning about physical and geometric information with words is difficult. ETM 551 Lecture 5 -Concept Generation.ppt 25 Hints for Generating Solution Concepts • Make analogies – Experienced designers always ask themselves what other devices solve a related problem. • Wish and wonder – Beginning a thought or comment with “I wish we could.....” or “I wonder what would happen if ....” helps to stimulate oneself or the group to consider new possibilities. ETM 551 Lecture 5 -Concept Generation.ppt 26 Hints (cont) • Use related stimuli – Most individuals can think of a new idea when presented with a new stimulus. • Use unrelated stimuli – Occasionally, random or unrelated stimuli can be effective in encouraging new ideas. • Set quantitative goals – Set a goal of 10 or 20 concepts. ETM 551 Lecture 5 -Concept Generation.ppt 27 Hints (cont) • Use the gallery method – Use the gallery method to display a large number of concepts simultaneously for discussion. ETM 551 Lecture 5 -Concept Generation.ppt 28 TRIZ • In the 1990’s, a Russian problem solving methodology called TRIZ (a Russian acronym for theory of inventive problem solving) began to disseminate in Europe and USA. • Useful in identifying physical working principles. • The key idea is to identify a contradiction that is implicit in a problem. ETM 551 Lecture 5 -Concept Generation.ppt 29 Solutions for two of the nailer’s subproblems ETM 551 Lecture 5 -Concept Generation.ppt 30 The nailer: Step 4 - Explore systematically • After external and internal search there are probably tens or hundreds of solutions to subproblems, or concept fragments • Navigate the space of possibilities… – With the concept classification tree – With the concept combination table ETM 551 Lecture 5 -Concept Generation.ppt 31 Concept classification tree • Use it to: – Prune less promising branches (carefully) – Identify related versus independent approaches – Highlight inappropriate emphasis (certain branches) – Refine problem decomposition. ETM 551 Lecture 5 -Concept Generation.ppt 32 Refining problem decomposition • Too much instantaneous power (~10000Watt) for an outlet, battery or fuel cell to deliver in few miliseconds – Must accumulate and then trigger ETM 551 Lecture 5 -Concept Generation.ppt 33 Concept combination table • A systematic approach to combine partial solutions ETM 551 Lecture 5 -Concept Generation.ppt 34 ETM 551 Lecture 5 -Concept Generation.ppt 35 ETM 551 Lecture 5 -Concept Generation.ppt 36 ETM 551 Lecture 5 -Concept Generation.ppt 37 ETM 551 Lecture 5 -Concept Generation.ppt 38 Managing the exploration process • Combination tables and classification trees are not unique – Just simple ways to organize thoughts – Exploration step acts as a guide for further creative thinking • Often the concept generation phase is not so straightforward – In fact its almost always iterative... ETM 551 Lecture 5 -Concept Generation.ppt 39 Step 5: Reflect on the Results and the Process • Is the team developing confidence that the solution space has been fully explored? • Are there alternative function diagrams? • Are there alternative ways to decompose the problem? • Have external sources been thoroughly pursued? • Have ideas from everyone been accepted and integrated into process? ETM 551 Lecture 5 -Concept Generation.ppt 40 Summary • A product concept is an approximate description of the technology, working principles, and form of the product. • The concept generation begins with a set of customer needs and target specifications. • In most cases an effective team will generate hundreds of concepts, of which 5 to 20 will merit serious consideration. ETM 551 Lecture 5 -Concept Generation.ppt 41 Summary • The concept generation consists of 5 steps – Clarify the problem – Search externally – Search internally – Explore systematically – Reflect on the solutions and the process ETM 551 Lecture 5 -Concept Generation.ppt 42