Jourdan's Resume - Jourdan and Joy Clish

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Jourdan J. Clish San Jose, CA. 95112 E-­‐mail: jourdan@clish.com Jourdan is a senior technology executive with a strong background in engineering management, engineering processes, distributed systems, Content Delivery Networks, client/server software development, product architecture and Internet services operations. He has experience in both small and large software companies, designing and leading teams creating practical, reliable and secure products while building and retaining expert engineering teams. Jourdan has over 25 years of experience in the development and deployment of software based services and software products, and has scaled more than one technical organization from startup to exit. He has extensive experience with a wide variety of computer hardware and software. Fluent in English, speaks conversational Spanish. Specialties: Cross-­‐functional team leadership, IT management and strategy, Cloud-­‐based SaaS, Operations Management, Quality engineering, software development and architecture, project management, IT strategy and systems development, Ruby on Rails, Objective C, iOS 7 Development, Xcode 5, release engineering, data center operations, product development, technology and software patents, high scalability cloud platforms. EMPLOYMENT BACKGROUND President / CEO WeConsent, Inc. March 2014 – Present Launched a stealth startup as CEO and interim VP / Engineering. As CEO -­‐ Normal business mechanics and seeking further funding. As interim VP/ Eng I am coding a iOS 7 application for iPhone and iPad that interacts with a RoR based web service on the server side using Xcode, AFNetworking, Rails 4, haml, devise, pundit, and bootstrap. Before the WeConsent, Inc, launch I was Entrepreneur in Residence mentoring engineering teams by recommending encoding and content management solutions for several video streaming sites, and evaluating various Big Data technologies for portfolio companies in early stages including full stack monitoring and remediation for super high availability in cloud based applications. We then developed and spun out the platform for WeConsent. CHIEF TECHNOLOGY OFFICER FriendFinder Networks, Inc. January 2008 – March 2014 Manage the Corporate IT, Engineering and Operations teams which provide the FriendFinder and Penthouse family of services, and guide the architecture, development and deployment of new products and services. My teams provide Systems Engineering, Systems Administration, Networking, Data Center and Corporate IT services to our Publishing, Studio, Broadcasting, Payment Processing, Online Interactive Video and Online Dating business units. Accomplishments: * Deployed IBM Tivoli/NetCool for alerting and event correlation * Cut at least 2-­‐3M from yearly operations cost each year from 2008 to 2014, while raising externally measured availability from about 88-­‐89% to 99.99. * Deployed IBM SONAS GPFS based Scale Out Network Attached Storage in our broadcast studios. * Designed and implemented the technical architecture for Penthouse Live TV, our blending our online interactive video and broadcast products. * Rolled out Lync for all sites, cutting our video conferencing costs and adding our partners and customers to our ecosystem. CHIEF SYSTEMS ARCHITECT -­‐ CDN Digital Fountain, Inc. -­‐ Fremont, CA. 2007 – 2008 Define and deploy Product Development Cycle for the cradle to grave development and deployment of the Digital Fountain CDN product line. Create systems incorporating Digital Fountain's unique FEC solutions into a value added CDN with a high quality focus. Created overall systems and network architecture for customer facing and operations systems. Accomplishments: * Designed customer portal architecture based on Ruby on Rails and mySql. * Designed and implemented automated provisioning based on Ruby on Rails and Amazon EC2. * Grew engineering team from 4 to 11 developers and QE staff in 4 months. * Developed capital neutral, scalable CDN service deployment architecture. * Rolled out Nagios, Cacti, OTRS and Splunk with LDAP based unified authentication. VP ENGINEERING / OPERATIONS VitalStream, Inc. Irvine, CA. 2005 – 2007 Define and deploy Product Development Cycle for the cradle to grave development and deployment of the VitalStream Media product line. Manage the day-­‐to-­‐day activities of the Streaming Development, Advertising Development and Information Technology teams. Architect integration of existing vertical systems into a unified CRM system. Architect and deploy interfaces between LAMP and .NET architectures for provisioning and billing systems. Manage the day to day operation of the Information Technology, Data Center Operations, Network Operations, Customer Support and Purchasing departments. Introduced monitoring and systems uptime reporting, IDS and security strategies for both corporate and production networks. Build network and systems redundancy and grow network while enhancing delivery services stability. Identity, recruit and retain key staff. Accomplishments: * Deployed Cacti, Nagois, and CicsoWorks to enhance alarming and uptime monitoring and reporting. * Introduced Product Development Cycle for the "cradle to grave" product lifecycle. * Rolled out Change Management, Incident Management and other key operations procedures. * Brought overall service availability to 100% for all CDN services from 98% when hired. VP ENGINEERING -­‐ CHIEF SYSTEMS ARCHITECT J. Araseli Online, Inc 2004 – 2005 Design, develop and deploy full customer relationship management system for eBay Trading Assistants using eBay XML API, PHP5 and mySQL. Develop and direct execution of the Quality Engineering test plan. Accomplishments: * Performed full functional analysis of the operation of eBay Trading Assistants and Drop Off Stores. Designed database schema and applications architecture in less than 2 months. * Delivered engineering sections of the initial business plan, created demos for investors and technology partners in 1 month. * Using PHP, mySQL and JavaScript, implemented web based application "TraderJoy" and launched to Beta in less than 6 months. * Built business partnerships with eBay and PayPal developer programs. DIRECTOR OF DATA SERVICES ENGINEERING Concentric Network Corporation (later XO Communications) San Jose, California 1996-­‐2004 Responsible for the 24/7 uptime of the 5 XO nationwide data centers. Managed diverse Windows development efforts for hosting customer data and websites. Managed expenses and maintained service level agreements. Mapped out the services and infrastructure items that had decayed without investment, determined best way to make top-­‐quality customer services available in a minimal capital environment. Managed and directed the software development department including Windows NT and 95 solutions department, Unix systems development, Quality Engineering, Technical Publications and Information Systems development team. Architect of TQM and ISO-­‐9002 compliance efforts. Accomplishments: * Integrated of NASD Engineering Team into the XO Data Group. * Maintained team productivity and morale through the merger / acquisition changes that reduced over 35% of the company from March 2001 to date. * Developed quality software in the reduced capital environment. * Developed the architecture for the integration of Windows 2000 servers into the XO shared hosting cluster. * Obtained patent for the invention of a unique web hosting method. * Planned and directed the NASD Software Development department including the Unix Systems development and Quality Engineering. * Increased the head count for the department by 46 engineers. * Member of the Integration team for each of the Concentric acquisitions: Internex, DeltaNet, Anaserve, and 9Net Avenue. * Led the initiative to patent Concentric's critical technologies. PRIOR EXPERIENCE Prior experience includes: Software Maintenance Engineer, Systems Administrator, Customer Service Supervisor, and Customer Service Representative, all for Computer Curriculum Corporation. Followed by Architect of Quality Engineering for the cc:Mail division of Lotus Development Corporation and Manager of Build and Escalation for NetManage, Inc. 
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