Relevant subjects and their shelfmarks Benchmarking Communication theory Corporate Strategy Customer satisfaction Engineering Mathematics Environmental Management Excellence Models Health and Safety at work Maintenance Management Metrology Product Liability Quality assurance Reliability Research methods In the social sciences In management In business Six Sigma Software Quality Statistical Process Control Supply chain management Team building Total Quality Management 658.4013 302.2 658.4012 658.812 510.2462 658.408 658.401 363.110941 658.202 620.0046 658 620.0044 346.41038 658.562 620.0045 001.42 300.72 658.0072 658.403072 658.4013 005.1068 658.562 658.7 658.402 658.4013 Electronic Books MyILibrary contains the full text of academic titles from the world’s leading publishers. This is included on the Electronic Resources link in the Library widget on iCity https://icity.bcu.ac.uk Standards A full set of British Standards including European, ISO and ISO/IEC standards adopted as British Standards, is available through the Internet, delivered as pdf downloads to the desktop. Access to resources Sign in to Birmingham City University when you access the iCity web page https://icity.bcu.ac.uk. This will automatically download the cookie you need to access the Electronic Resources. There is a link to Electronic resources on the menu in the Library widget on iCity Sources of further information for full-text articles try ABI/Inform Global from ProQuest, includes full text to almost 850, and abstracts to a further 700, of the world’s most respected business and management journals. Results can be emailed to your address. Emerald Management Plus from MCB University Press delivers peer-reviewed articles from some of the most prestigious journals in industrial management, quality and supply chain management. Science Direct, the world’s leading source for scientific, technical and medical full-text research with access to over 2,500 peer-reviewed journals. for references to articles published in journals: Academic Journals (E:Electronic and print version; E*:Electronic only) Professional/Institution (E) Quality Progress (ASQ) Quality World (CQI) 12 most popular peer-reviewed academic quality 1 journals (Franceschini & Maisano, 2010 ) IIE Transactions on Quality and Reliability Engineering (Institute of Industrial Engineers- US), not held (E*) International Journal of Quality and Reliability Management (E*) Journal of Quality in Maintenance Engineering (E*) Journal of Quality Technology (ASQ) (E*) Managing Service Quality Quality Engineering (ASQ), not held (E*) Quality & Quantity, except current year (E*) Quality management journal (ASQ) (E) Quality Progress (ASQ), Quality and Reliability Engineering International, not held (E*) Technometrics (ASQ), 1997-2010 (E) Total Quality Management & Business Excellence, 1995-2011 1 Franceschini, F. and Maisano, D. (2010) A survey of quality engineering – management journals by bibliometric indicators. Quality and Reliability Engineering International, 26(6), pp. 593 – 604. Zetoc Electronic Table of Contents, http://zetoc.mimas.ac.uk a British Library service providing citations from more than 28,000 of the world’s leading research journals and conference proceedings. Web of Science covers peer-reviewed journals in all social science disciplines giving you details of technical papers. For each paper it gives you the references used, links to related records and details of more recent papers that cite it as a reference. Google Scholar, provides details of scholarly research across all disciplines with links to full-text where available on University servers and details of times cited. Part-time Students The SCONUL Access Borrowing Scheme http://www.access.sconul.ac.uk allows part-time students to borrow materials from other participating Higher Education libraries. A list of participating libraries is on its web site. You need to complete the online Registration Form on its web site, and return it to me. I shall then stamp it and return it to you to take to the relevant library. If you have any problems in finding the information you require, please ask the Learning Centre staff or contact James Dean. Email: james.dean@bcu.ac.uk Tel.: 0121-331 7480 Quality Management © Birmingham City University 2013 A brief guide to Library Resources