Personnel Skills, Certification, Training Board (AKA Cross‐Training Charts) Purpose: Quick Assessment 1. Visually indicate skills a company finds important (communicates message, informative, motivational) 2. Visual message to personnel that training will occur (communicates message, informative) 3. Sets priorities for training (decision making, duplication study ‐ can reduce training costs) 4. Assists staff with whom to consult when particular situation arises (decision making) 5. Total Productive Maintenance technique to eliminate problems before they arise (preventive) Process: 1. Establish Purpose or goal 2. Determine personnel involved (by company, by area, by trade) 3. Determine what is to be measured (skills, abilities, training, knowledge, characteristic, certification) 4. Determine appropriate measurement (Attribute‐binary = Yes/No or Pass/Fail; Attribute‐nominal = Area 1, Area 2 or Machine 1, Machine 2; Attribute‐ordinal = Excellent, Good, Fair; Continuous‐Scale = 5, 4, 3, 2, 1) 5. Determine appropriate visual method (color, numbers, symbols) 6. Post metric where everyone in area can see (Numerical system) Department 5: Operations Board (as of 3/2/09) NAME John Jefferson Sammy Toms Gertrude Jackson Hank Miller Lonnie Lester Operation 1 5 1 3 5 2 Operation 2 4 2 3 5 1 Operation 3 5 1 3 5 2 Operation 4 5 1 4 5 2 5 = Trainer/Expert 4 = Well Trained 3 = Trained 2 = Novice 1 = No Training (Numerical system) Personnel Skills & Training Board: For X NAME John Jefferson Sammy Toms Gertrude Jackson Hank Miller Lonnie Lester SKILL 1 3 0 2 3 1 3 = Well Trained SKILL 2 3 1 2 3 0 2 = Trained 1 = Some Training SKILL 3 3 0 2 3 1 SKILL 4 3 0 3 3 1 0 = No Training (Pie system) Personnel Skills & Training Board: For X NAME John Jefferson SKILL 1 SKILL 4 Gertrude Jackson Hank Miller Lonnie Lester SKILL 3 Sammy Toms SKILL 2 Trainer/Expert Well Trained Trained Novice No Training (RAG ‐ Red, amber, green system) Personnel Skills & Training Board: For X NAME John Jefferson Sammy Toms Gertrude Jackson Hank Miller Lonnie Lester SKILL 1 SKILL 2 SKILL 3 Trainer/Expert In Training No Training SKILL 4 TPM CERTIFICATION LEVELS Level 0 No Skills/Training Level 1 Some Skills/Training Machine lubrication Level 2 Skilled/Trained Machine lubrication Level 3 Highly Skilled/Trained Machine lubrication Filter replacement Filter replacement Filter replacement Belt adjustment Belt adjustment Belt adjustment Hose replacement Hose replacement Cylinder seal Cylinder seal replacement replacement Gear replacement Drive replacement Calibration PERSONNEL CERTIFICATION (TPM) NAME John Jefferson Sammy Toms Gertrude Jackson Hank Miller Lonnie Lester Machine 1 Machine 2 Potential Problem Here
Machine 3 Machine 4 Task: 1. Assemble in teams of 3. 2. Prepare a Workforce Ready Assessment focusing on EXPERIENCE. Consider 5‐10 experience items that are important in the field, how the items can be measured, and how they should be posted/displayed. OR 2. Prepare a Skills Assessment focusing on a particular task/job/project in your field. Consider 4‐5 items that are important in the task/job/project, how the items can be measured, and how they should be posted/displayed. 3. Implement the assessment tool. Team members will audit themselves and three other people outside of the class (6 minimum). Construct the display, interpret, and present the data in class. 4. Generate a radar diagram of the results.