FEMA PowerPoint Template

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Homeland Security Exercise and
Evaluation Program (HSEEP)
Rebecca L. Siceloff
For Official Use Only
1
An Introduction to Exercises
ƒ Assess and validate policies, plans, procedures, training,
equipment, assumptions, and interagency agreements
ƒ Clarify roles and responsibilities
ƒ Improve interagency coordination and communications
ƒ Identify gaps
ƒ Measure performance
ƒ Identify opportunities for improvement
For Official Use Only
2
HSEEP Cycle
For Official Use Only
3
The Building Block Approach
Key Concept:
Exercises should be planned in a
cycle that increases in complexity.
Each successive exercise should
build on the scale and experience
of the previous exercise.
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4
Discussion-based Exercises
ƒ Provide a forum for discussing
or developing plans,
agreements, training and
procedures
ƒ Less complicated than
operations-based exercises
ƒ Focus on strategic, policyoriented issues
ƒ Include seminars, workshops,
tabletops, and games
ƒ Do not involve deployment of
resources
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5
Seminars
An informal discussion-based exercise led by a presenter or a
facilitator, used to teach or orientate participants.
Goals
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Orientate participants to new or existing plans, policies, or procedures
Research or assess interagency capabilities or inter-jurisdictional
operations
Construct a common framework of understanding
Conduct Characteristics
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Casual atmosphere
Minimal time constraints
Lecture-based
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6
Workshops
A formal discussion-based exercise led by a facilitator, used
to build or achieve a product.
Goals
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Develop new ideas, policies, or processes
Develop a written product as a group in coordinated activities
Obtain consensus
Collect or share information
Conduct Characteristics
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Involves more participant discussion than lecture-based seminar
Uses break-out sessions to explore parts of issue with smaller groups
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7
Tabletop Exercises
A tabletop exercise (TTX) involves senior staff, elected or appointed
officials, or other key personnel in an informal group discussion centered
on a hypothetical scenario.
Goals
ƒ Identify strengths and shortfalls
ƒ Enhance understanding of new concepts
ƒ Identify strengths and shortfalls
Conduct Characteristics
ƒ Requires an experienced facilitator
ƒ In-depth discussion
ƒ Slow-paced problem solving
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8
Games
Key Concept: A game is a simulation of operations using rules, data,
and procedures designed to depict an actual or assumed real-life
situation.
Goals
ƒ Explore the processes and consequences of decision-making
ƒ Conduct “what-if” analysis of existing plans
ƒ Test existing and potential strategies
Conduct Characteristics
ƒ Does not involve the use of actual resources
ƒ Often involves two or more teams
ƒ Includes models/ simulations of increasing complexity
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9
Operations-based Exercises
ƒ Involve deployment of resources and personnel
ƒ More complex than discussion-based exercises
ƒ Require execution of plans, policies, procedures
ƒ Clarify roles and responsibilities
ƒ Improve individual and team performances
ƒ Include drills and both functional and full-scale exercises
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10
Drills
A drill is a supervised activity that tests a specific operation or function of
a single agency.
Goals
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Gain training on new equipment
Test new procedures
Practice and maintain skills
Prepare for more complex exercises
Conduct Characteristics
ƒ Immediate feedback
ƒ Realistic but isolated environment
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11
Functional Exercises
A functional exercise (FE) is a single or multi-agency activity designed to
evaluate capabilities and multiple functions using simulated response.
Goals
ƒ Evaluate management of Emergency Operations Centers, command
posts, and headquarters
ƒ Assess the adequacy of response plans and resources
Conduct Characteristics:
ƒ Simulated deployment of resources and personnel
ƒ Rapid problem solving
ƒ Highly stressful environment
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12
Full-Scale Exercises
A full-scale exercise (FSE) is a high-stress multi-agency, multijurisdictional activity involving actual deployment of resources in a
coordinated response, as if a real incident had occurred.
Goals
ƒ Assess plans and procedures under crisis
conditions
ƒ Evaluate coordinated responses under crisis
conditions
Conduct Characteristics:
ƒ Mobilization of units, personnel, and equipment
ƒ Stressful, realistic environment
ƒ Scripted exercise scenario
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13
HSEEP Cycle: Project Management
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14
Exercise Project Management
Project managers are responsible for the design,
development, and execution of a specific exercise, followed
by evaluation and improvement planning.
ƒ Develop a project management timeline
ƒ Establish project milestones
ƒ Identify the exercise planning team
ƒ Schedule planning conferences
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15
Exercise Timeline
In project management, the Exercise Timeline identifies key
conferences and tasks for an individual exercise.
Exercise project managers build timelines to include:
ƒ A schedule of key conferences and milestones
ƒ Planning team task assignments
Generally, timelines for discussion-based exercises are shorter and
have fewer tasks than timelines for operations-based exercises.
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16
Exercise Planning Team
Every exercise requires an Exercise Planning Team – the
core group responsible for the design, development, conduct,
and evaluation of an exercise.
ƒ Determines exercise objectives
ƒ Creates the scenario
ƒ Develops exercise documentation
ƒ Conducts pre-exercise briefing and training sessions
ƒ Composed of members of key participating agencies
ƒ Is manageable and flexible in size, depending on exercise type and
scope
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17
Defining Design and Development
Exercise design includes:
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Assessing exercise needs
Defining the scope of the exercise
Writing a statement of purpose
Defining exercise objectives
Creating a scenario for the exercise
Exercise development includes:
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Creating exercise documentation
Arranging logistics, actors, and safety
Coordinating participants and media
Other supporting planning tasks
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18
Purpose
An exercise's purpose states the desired goal of the exercise.
ƒ Governs the selection of the objectives
ƒ Clarifies why the exercise is being conducted
ƒ Communicates plans to the media and community leaders
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19
Scope
Scope establishes realistic limits on the exercise.
Scope includes:
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Type of exercise
Location of exercise
Agencies/Emergency Support Functions
Participants
Type of emergency
Capabilities to be exercised
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20
Objectives
An objective is a description of the performance you expect
from participants. It conveys specifically how the exercise
should achieve its purpose.
Objectives
ƒ Define performance/actions expected from participants
ƒ Defines the specific conditions under which those actions will
be performed
ƒ Provide framework for scenario development
ƒ Provide exercise evaluation criteria
.
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21
Scenario
A scenario is the storyline that drives an exercise.
A scenario includes:
ƒ General context or comprehensive story
ƒ Technical details of story's conditions and events
ƒ Conditions for assessing capabilities
Scenarios should be:
ƒ Threat-based and performance-based
ƒ Realistic
ƒ Challenging
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22
Exercise Documentation
Exercise documents are the most tangible
elements of design and development.
Different exercise types require different
documentation, ranging from simple sign-in sheets
to media releases and exercise evaluation guides.
Basic exercise documentation includes:
ƒ Situation Manual
ƒ Exercise Plan
ƒ Controller Evaluator Handbook
ƒ Master Scenario Events List
ƒ Exercise Evaluation Guides
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23
HSEEP Cycle: Project Management
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24
Discussion-Based Conduct
Discussion-based exercise conduct involves:
ƒ Site setup
ƒ Guided presentation
ƒ Facilitated/ moderated discussion
ƒ Wrap-up activities (including a hot wash)
The majority of discussion-based “action” comes from moderated
participant discussions, either as a whole group or in break-out
sessions. Moderators and facilitators are essential to keeping the
discussions on track to meet exercise objectives.
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25
Operations-Based Conduct
Conduct of operations-based exercises involves:
ƒSite setup
ƒExercise briefings
ƒExercise play
ƒWrap-up activities
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26
Evaluation
Key Concept: Exercise evaluation assesses how well the
exercise objectives were achieved. It also identifies
opportunities for improvement.
Evaluators accomplish this by:
ƒObserving the exercise and collecting supporting data.
ƒGauging performance against expected outcomes.
ƒDetermining what changes are needed to ensure desired outcomes.
Evaluation is the yardstick by which an organization measures its
capabilities. Good evaluations result in suggestions for filling and
bridging capability gaps or making needed improvements.
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27
Exercise Evaluation Guides
Exercise Evaluation guides (EEGs) provide structured evaluation
measures of participant conduct, listing critical activities and tasks to be
completed during an exercise.
Three distinct levels of analysis:
ƒ Task-level
ƒ Activity-level
ƒ Capability-level
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28
After Action Reports
Prepared by the members of the planning team and evaluation
team, the After Action Report (AAR) provides participant
officials with feedback on the exercise's results and suggests
recommendations for improvement.
After Action Reports:
ƒPrepared after every exercise type.
ƒSummarize what happened during the exercise.
ƒProvide feedback to participants on their performance.
ƒRecommend improvements for better preparedness.
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29
The After Action Conference
The After Action Conference is a forum for exercise participants to
discuss the draft AAR and identify action items for the Improvement Plan.
The conference should address:
ƒ Specific improvement actions that agencies
can take
ƒ Feedback and validation of observations and
recommendations
ƒ Key lessons learned from the exercise
experience
ƒ Distribution of AAR and IP
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30
Improvement Planning Process
The Improvement Planning Process is the means for
converting recommendations from the After Action Report
(AAR) into measurable steps that, when implemented, lead to
improved response capabilities.
By focusing on performance and how actual outcomes
differ from expectations, public officials and exercise
planners can:
ƒ Target their improvement resources more effectively
ƒ Modify their exercise programs before having to respond to a real
incident
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31
The Improvement Plan
Organizations execute the improvement planning process
using a tool called the Improvement Plan (IP).
The IP identifies:
ƒ Actions to address each AAR recommendation.
ƒ Who will be responsible for taking each action.
ƒ A timeline for completion of those actions.
Once recommendations and action items have been identified,
organizations should ensure that each item is tracked to
completion and improvements are implemented.
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32
The Improvement Plan Matrix
The Improvement Plan Matrix is a spreadsheet template for
completing the IP in a condensed form.
The Improvement Plan Matrix finalizes the AAR/IP
It includes:
ƒ Tasks
ƒ Recommendations
ƒ Improvement Actions
ƒ Responsible Party (Parties)
ƒ Completion Date
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33
HSEEP Cycle
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34
Program Management
Exercise program management involves developing and
executing an exercise program.
An exercise program provides the administration,
supporting resources, and strategic goals for an
organization's exercise efforts
This includes:
ƒ Multiyear training and exercise program planning.
ƒ Budgeting and grant writing.
ƒ Planning and executing individual exercises.
ƒ Tracking improvements.
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35
HSEEP Cycle: Program Management
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36
Improvement Planning Workshop (IPW)
The Improvement Planning Workshop is a Plan is a forum
to focus on previous year’s After Action Reports (AARs)
and Improvement Plans (IPs) for exercises and real-world
events
Allows for the development of a more cohesive Training and
Exercise Plan
ƒ Participants can review priorities with their colleagues to
ensure these are the correct priorities before the Training
and Exercise Planning Workshop (TEPW)
ƒ Gain buy-in across department before the TEPW
ƒ Better prepare TEPW participants
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37
HSEEP Cycle: Program Management
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38
Multi-Year Training & Exercise Plan
The Multiyear Training & Exercise Plan is essential to
managing an exercise program. The plan is a document
that outlines a program's long-term strategy for building
capabilities through exercises and training.
ƒ Takes stock of prioritized capabilities
ƒ Lays out long-term program goals and objectives
ƒ Develops a mix of training and exercises to meet goals and objectives
ƒ Determines what training is needed as a prerequisite to planned
exercises
ƒ Sets a multi-year schedule of training events and exercises
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39
Multi-Year Training & Exercise
Schedule
Exercise coordination is done through the Multi-Year
Training and Exercise Schedule. This schedule lays out a
long-term schedule of planned and potential training dates
and exercises.
The Multi-Year Training and Exercise Schedule is used to:
ƒ Avoid duplicating their efforts
ƒ Combine exercises and ensure the exercises don't conflict
ƒ Combine training and ensure training does not conflict
ƒ Optimize and combine funding where possible
ƒ Prevent "over" training and exercising
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40
Training & Exercise Planning
Workshop (TEPW)
The Multi-Year Training and Exercise Plan and the MultiYear Training and Exercise Schedule are created at a
Training and Exercise Planning Workshop (TEPW).
ƒ Involves various stakeholders from both exercise and training
community
ƒ Is conducted annually
ƒ Is one to two days long
ƒ Allows agency representatives from numerous training and exercise
programs to coordinate activities
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41
HSEEP Cycle
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43
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