Singtel Business
Product Factsheet
Singtel ChatVault
Keep Business Conversations Going
Securely. No Compromises Allowed.
Communication security is serious business. Any leakage of business-critical conversations
can ignite serious security breaches. That applies to any form of business communication yes, even those seemingly ‘harmless’ instant messaging conversations. With Singtel ChatVault,
you can be certain that these conversations are kept secure and within the confines of your
organisation
Singtel ChatVault
The Need for Secure Conversations
In today’s digital world, customer responsiveness is what will
differentiate you from your competitors. The ability to collaborate
and communicate effectively anytime and any place will impact
whether you clinch or lose that deal. From discussing the
specifications for a customer proposal, finalising the agenda for
the upcoming customer event to mundane everyday business
conversations – real-time communications is vital to ensure
business effectiveness. To that end, many businesses have turned
to social instant messaging applications to exchange day-to-day
work information. But, how secure are these conversations?
Securing Your Real-Time Business Communications
Social instant messaging applications are not built to protect your business-critical and confidential information from leaking
outside the company. To reduce exposure to such security risks, we have developed Singtel ChatVault – a secure enterprise
messaging service that connects your staff in real-time, enabling secure and robust communication and collaboration within the
organisation. More importantly, it confines business conversations to within the company and your valued partners only.
Features
Going beyond basic social messenger features, Singtel ChatVault meets your enterprise communication needs with a
comprehensive set of functionalities:
Secure encryption of messages protects instant messages, SMSes, video, voice clips, images and more, against
data breach.
Enterprise contact list includes only contacts from within the organisation, eliminating the possibility of sending
important information to external parties.
Secure sharing of content within the application keeps business information within the application. For example, a
photo taken on your smartphone and shared within your work team is only viewable from the Singtel ChatVault, but
not accessible via your phone’s photo gallery.
VOIP
Support for Voice-Over-IP (VoIP) calls within the organisation, regardless of geographical location, offers savings on
regular and overseas voice call charges.
Administration console centralises the management and control of the enterprise contact list. Enables the broadcast
of announcements across the organisation.
Benefits
Peace of mind
Government-grade encryption ensures secure and robust communications within the organisation.
Secure, real-time connectivity
Secure, seamless and real-time connectivity within the organisation, including the mobile workforce − regardless of
whether they are online or offline (via SMSes).
Enhanced collaboration
Improve communication and collaboration within project teams and across the entire organisation with real-time
connectivity, which increases customer responsiveness and business agility.
Flexibility in deployment
Choose between a cost-effective cloud-based solution or an on-premise deployment to suit your needs.
Ease of IT management
Get centralised control over enterprise contact list, with the added convenience of organisation-wide message
broadcast.
Why Singtel
Extensive presence across asia pacific via our associates, Bridge Alliance1 and other strategic partnerships
One-stop convenience with extensive expertise, local support and experience
Comprehensive functionalities via a full suite of Enterprise Managed Mobility Solutions
Manage cost savings through our differentiated roaming offerings and innovative management tools
Industry-leading information and communications technology (ICT) expertise with customised applications and
consulting services
Bridge Alliance is a partnership of 36 leading mobile operators whose extensive footprint allows members to leverage collective strengths to develop
and launch innovative roaming and enterprise solutions
1
About Singtel
Singtel is Asia's leading communications group providing a portfolio of services including voice
and data solutions over fixed, wireless and Internet platforms as well as infocomm technology
and pay TV. The Group has presence in Asia, Australia and Africa with over 500 million mobile
customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand.
It also has a vast network of offices throughout Asia Pacific, Europe and the United States.
Awards
Aegis Graham Bell Awards 2014
Innovation in Telecom Network Infrastructure
Asia Communications Awards
Best Enterprise Service – Connectivity-aaS (2013)
Best SME Service – myBusiness (2013)
Project of the Year – G-Cloud (2014)
IDC Innovation Awards 2013
Service Provider of the Future
Telecom Asia Awards 2012
Best Asian Telephone Carrier
Best Regional Mobile Group
APR 2015
Computerworld SG Customer Care Awards
Telecommunication Services (2008 - 2014)
Cloud Services (2012, 2013)
Systems Integration Services (2014)
Frost & Sullivan APAC ICT Awards 2013
Data Communications Service Provider of the Year (2013)
ASEAN LTE Service Provider of the Year (2014)
For more information
g-singtelemm@singtel.com
Contact your Account Manager
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