SINGTEL BUSINESS - PRODUCT FACTSHEET
SECURE ENTERPRISE MESSENGER
Secure instant messaging to enhance collaboration, customer responsiveness and business agility for your enterprise.
Communication security is serious business. Any leakage of business-critical conversations can ignite serious security breaches. That applies to any form of business communication – yes, even those seemingly
‘harmless’ instant messaging conversations. With SingTel Secure Enterprise Messenger, you can be certain that these conversations are kept secure and within the confines of your organisation

In today’s digital world, customer responsiveness is what will differentiate you from your competitors. The ability to collaborate and communicate effectively anytime and any place will impact whether you clinch or lose that deal.
From discussing the specifications for a customer proposal, finalising the agenda for the upcoming customer event to mundane everyday business conversations – real-time communications is vital to ensure business effectiveness. To that end, many businesses have turned to social instant messaging applications to exchange day-to-day work information. But, how secure are these conversations?
Social instant messaging applications are not built to protect your business-critical and confidential information from leaking outside the company. To reduce exposure to such security risks, we have developed
SingTel Secure Enterprise Messenger – a secure enterprise messaging service that connects your staff in real-time, enabling secure and robust communication and collaboration within the organisation. More importantly, it confines business conversations to within the company and your valued partners only.
Going beyond basic social messenger features, SingTel Secure Enterprise Messenger meets your enterprise communication needs with a comprehensive set of functionalities:
Secure encryption of messages protects instant messages , SMSes, video, voice clips, images and more, against data breach.
Enterprise Contact List includes only contacts from within the organisation, eliminating the possibility of sending important information to external parties.
Secure sharing of content within the application keeps business information within the application.
For example, a photo taken on your smartphone and shared within your work team is only viewable from the SingTel Secure Enterprise Messenger, but not accessible via your phone’s photo gallery.
VOIP
Support for Voice-Over-IP (VoIP) calls within the organisation, regardless of geographical location, offers savings on regular and overseas voice call charges.
Administration Console centralises the management and control of the enterprise contact list.
Enables the broadcast of announcements across the organisation.

Peace of mind
Government-grade encryption ensures secure and robust communications within the organisation.
Secure, real-time connectivity
Secure, seamless and real-time connectivity within the organisation, including the mobile workforce − regardless of whether they are online or offline (via SMSes).
Enhanced collaboration
Improve communication and collaboration within project teams and across the entire organisation with real-time connectivity, which increases customer responsiveness and business agility.
Flexibility in deployment
Choose between a cost-effective cloud-based solution or an on-premise deployment to suit your needs.
Ease IT management
Get centralised control over enterprise contact list, with the added convenience of organisation-wide message broadcast.
• Extensive presence across Asia Pacific via our associates, Bridge Alliance 1 and other strategic partnerships.
• One-stop convenience with extensive expertise, local support and experience.
• Comprehensive functionalities via a full suite of
Enterprise Managed Mobility Solutions.
• Manage cost savings through our differentiated roaming offerings and innovative management tools.
• Industry-leading information and communications technology (ICT) expertise with customised applications and consulting services.
1 Bridge Alliance is a partnership of 36 leading mobile operators whose extensive footprint allows members to leverage collective strengths to
develop and launch innovative roaming and enterprise solutions.

SingTel is Asia's leading communications group providing a portfolio of services including infocomm technology, pay TV as well as voice and data solutions over fixed, wireless and Internet platforms. The Group has presence in Asia and Africa with over 525 million mobile customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States.
Computerworld Hong Kong Awards (2011-2014)
Managed Services & IT Outsourcing Provider
Computerworld Singapore Customer Care Award
Telecommunications Services (2008 – 2014)
Cloud Services (2013)
NetworkWorld Asia Information Management Awards
Best in Disaster Recovery & Business Continuity (2014)
Best in Security as a Service (2012 – 2014)
Tel: +81-6-7668-8417
For more information about SingTel Secure Enterprise Messenger, please contact your Sales Specialist, or email
.
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