Self-assessment tools and
links to self-help tutorials
Assessment of communication skills
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In order to know how good you are at communicating, you can use the links below.
– Mindtools.com, How good are your communication skills? http://goo.gl/wVnRL
– Goalminds.com, Test your communication skills http://goo.gl/OAcfz
– Queendom.com, Interpersonal Communication skills test http://goo.gl/Cvgzv
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Also, try to make your own SWOT analysis (S – Strengths, W – Weaknesses, O –
opportunities and T – Threats). Following this you will know what you need to
work on and what communication skills you should improve.
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Mindtools.com, Personal SWOT Analysis http://goo.gl/DMXbX
Mindtools.com, SWOT Analysis http://goo.gl/VGIku
Psni.org.uk, SWOT Analysis http://goo.gl/1CRLd
Achive-goal-setting-success.com, How to do a SWOT Analysis http://goo.gl/JJOz5
How can I assess my language skills?
• Common European Framework of Reference
for Language Learning, Teaching and
Assessment (CEFR) have developed a
description of levels of knowledge of modern
languages:
– Basic user: A1 – A2
– Independent user: B1- B2
– Advanced user: C1 – C2
What do the CEFR levels mean?
LEVEL
LEVEL DESCRIPTION
A1
• The learner can understand and use familiar everyday expressions and very basic phrases aimed at the
satisfaction of needs of a concrete type.
• Can introduce him/herself and others and can ask and answer questions about personal details such as
where he/she lives, people he/she knows and things he/she has.
• Can interact in a simple way provided the other person talks slowly and clearly and is prepared to help.
A2
• The learner can understand sentences and frequently used expressions related to areas of most
immediate relevance (e.g. very basic personal and family information, shopping, local geography,
employment).
• Can communicate in simple and routine tasks requiring a simple and direct exchange of information on
familiar and routine matters.
• Can describe in simple terms aspects of his/her background, immediate environment and matters in areas
of immediate need.
• The learner can understand the main points of clear standard input on familiar matters regularly
encountered in work, school, leisure, etc.
• Can deal with most situations likely to arise whilst travelling in an area where the language is spoken.
• Can produce simple connected text on topics which are familiar or of personal interest.
• Can describe experiences and events, dreams, hopes & ambitions and briefly give reasons and
explanations for opinions and plans.
• The learner can understand the main ideas of complex text on both concrete and abstract topics,
including technical discussions in his/her field of specialisation.
• Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers
quite possible without strain for either party.
• Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue
giving the advantages and disadvantages of various options.
• The learner can understand a wide range of demanding, longer texts, and recognise implicit meaning.
• Can express him/herself fluently and spontaneously without much obvious searching for expressions.
• Can use language flexibly and effectively for social, academic and professional purposes.
• Can produce clear, well-structured, detailed text on complex subjects, showing controlled use of
organisational patterns, connectors and cohesive devices.
• The learner can understand with ease virtually everything heard or read.
• Can summarise information from different spoken and written sources, reconstructing arguments and
accounts in a coherent presentation.
• Can express him/herself spontaneously, very fluently and precisely, differentiating finer shades of
meaning even in more complex situations.
B1
B2
C1
C2
Have you heard of Europass?
• In 1998 the European Commission and Cedefop started a
forum whose aim (amongst others) was to eliminate problems
concerning mobility due to the lacking clarity of vocational
qualifications.
• This resulted in the creation of The European CV and the
Certificate Supplement adopted by the European Parliament.
• If you never visited the Europass website just get right on it at
http://europass.cedefop.europa.eu/en/home and learn more.
• Do not hesitate – the website is user-friendly and can be
displayed in numerous languages.
Learning materials, tips and links (language skills)
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Berlitz.ch, Free online language tests http://goo.gl/2vbM7
Transparent.com, Language proficiency tests online http://goo.gl/nAQuV
Esl.ch, Language courses and online tests http://goo.gl/Jvywj
E-polish.eu, Polish language courses online http://goo.gl/3EGeI
Kypros.org, Greek language courses online http://goo.gl/CTsxu
Uuno.tamk.fi, Finnish language courses online http://goo.gl/c4OX
French.about.com, French proficiency tests online http://goo.gl/QmX2S
Webspanish.com, Spanish language courses online http://goo.gl/b1ssh
Iluss.it, Italian language courses online http://goo.gl/cQkfA
Deutsch-lernen.com, Online German proficiency tests and language course
http://goo.gl/KNHEj
Accelerated learning techniques http://goo.gl/ZR1Uj
Language lesson samples http://goo.gl/uN0om
Learning materials, tips and links (communication)
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Encyclopedia.jrank.org, The Relationship Between Communication and Culture
http://goo.gl/2Si2k
Mindtools.com, Making a great first impression http://goo.gl/oBnRz
Mindtools.com, Body language http://goo.gl/D3JG1
Mindtools.com, Active listening http://goo.gl/HhU3e
About.com, Improve Your Relationships With Effective Communication Skills
http://goo.gl/JF2wr
Essortment.com, Breaking Cultural Communication Barriers
http://goo.gl/cKQ4x
Ehow.com, Barriers to effective intercultural communication
http://goo.gl/CxW0V
Ehow.com, Tips to break barriers in effective communication
http://goo.gl/g7j28
Ehow.com, Communications barriers due to cultural diversity
http://goo.gl/4Ue1O
Learning materials, tips and links (communication)
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Businessballs.com, Negotiations skills training http://goo.gl/D0eyk
Chron.com, Effective communication and negotiation http://goo.gl/0bGup
Ehow.com, Techniques for improving the communication skills
http://goo.gl/LUyr4
Kwintessential.co.uk, Doing Business in Poland- Business Etiquette
http://goo.gl/O5cSO
Findlaw.com, Improving negotiation skills http://goo.gl/2Qzfz
Negotiationskills.com, Questions and answers about negotiations
http://goo.gl/lbHKz
Youtube.com, Cultural differences http://goo.gl/7lj6K
Youtube.com, Effective Communication Skills http://goo.gl/9xKrB
Youtube.com, Cross Cultural communication http://goo.gl/IYLzK
Learning materials, tips and links (communication)
• Youtube.com, Cross-cultural negotiations: Avoiding the pitfalls
http://goo.gl/ZLqZM
• Books.google.pl, Intercultural Communication: A Practical
Guide http://goo.gl/dY2W5
• Coachingspeech.com, Communication Process
http://goo.gl/Xe45F
• Englishclub.com, The negotiation process
http://goo.gl/qjQX7
• Ehow.com, How to be a good negotiator
http://goo.gl/8NMVL
• Ehowm.com, How to reduce barriers to effective
communication http://goo.gl/kpxTF
Learning materials, tips and links (communication)
• Mindtools.com, Cross cultural communication http://goo.gl/objix
• Umext.maine.edu, Effective communication http://goo.gl/G6x9a
• Helpguide.org, Effective communication skills http://goo.gl/sJvEs
• Businessdictionary.com, Non-verbal communication for leaders
http://goo.gl/frdku
• Youtube.com, Secrets of body language http://goo.gl/7SqlQ
• Youtube.com, Nonverbal communication http://goo.gl/aVu8M
• Youtube.com, Body language http://goo.gl/oOHwv
• Helpguide.org, Nonverbal communication http://goo.gl/XgF0H
• Wikihow.com, How to read body language http://goo.gl/7HwjX
Learning materials, tips and links (communication)
• Businessmanagementdaile.com, 14 Tips on Business Etiquette
http://goo.gl/TdGhL
• Cyborlink.com, International Business Etiquette, Manners, &
Culture http://goo.gl/CYeqT
• Gradview.com, Business Etiquette Quiz http://goo.gl/aEPdN
• Youtube.com, Business Etiquette http://goo.gl/Qf68O or
http://goo.gl/9PRhV or http://goo.gl/CU0eC or
http://goo.gl/4YRMg
Learning materials, tips and links (negotiations)
• Funquizcards.com, Can you be a good negotiator?
http://goo.gl/VT9Ny
• Secret2money.com, Are you a good negotiator?
http://goo.gl/JfR0V
• Money.cnn.com, Are you a good negotiator?
http://goo.gl/Skqeg
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