Night Audit Check List Date: ________________ Clerks: _________________________________ Initials Tasks _____ Communicate with current shift _____ Read the Front Desk Log _____ Verify your cash drawer to the audit shift. Open your shift/drawer in profit manager. Log cash amounts and witness on log sheet for audit shift. _____ Print the Hotel Journal Detail report to summarize any other transactions completed since shift change. Balance your vouchers _____ Check all printers and fax machines for problems and to restore paper supply _____ Print Back Up Reports: 1. Arrivals List 2. Departure List 3. In House List 4. Vacant Rooms List 5. Telephone List 6. No Post Report 7. Credit Check List _____ Separate and verify all credit cards, Vouchers, and Direct Bill folios. Total all your transactions by code and compare them with your totals on the Hotel Journal Summary. _____ If a transaction code does not match, run the Hotel Journal Detail report for that transaction code to find the error. Once your transaction codes are in balance with the voucher, print and retain an accurate Hotel Journal Summary _____ Print the in-house list detail and verify that the rate column is correct. Verify rates on guest registration cards against the in-house list, and make any necessary changes. (BUCKET CHECK) _____ Process GNS • • • • • _____ Check guest in Run audit (NO SHOWS) Check guest out Put room back in as Vacant Ready File registration card and folio into the GNS log Close your shift and cash draw _____ Auto-Authorize and settle your batch. (From the manager menu) 1. Click utilities and Auto-authorize. Handle any failed approval requests 2. Select run PBAdmin from the utilities menu 3. Type your log in and password (not your profit manager password) (clerk) 4. In PB Admin, select the business date check box and type in today’s business date. 5. Click the replace button 6. Click the report button to verify the items to be settled. Compare these totals with your Hotel Journal Summary or Detail. 7. Once the transactions match click deposit selected. 8. Once the batch has completed transmitting, the Transaction Summary Report displays. Print this as a record of the batch. 9. NOTE: If the batch fails for any reason, contact your processor to verify if any of the batch was deposited. After verifying with your processor, contact property support before settling again. _____ Run the Night Audit (operations, N/A). Once all the audit progress bars reach 100%, print the night audit reports by clicking the print toolbar icon. You may reprint all or part, of the night audit report by clicking the print toolbar icon again. When the reports are complete click exit, which will move the date forward and initiate a reorganization. (do on work station #2) _____ Compare the following fields of the Ledger Summary Report and the Ledger Activity Report. LEGER SUMMARY LEDGER ACTIVIY REPORT Advance Deposti Summary (Closing balance)-----vs------Advance Deposit (Balance forward) Guest Ledger Summary--------------------------------vs------Guest (Balance Forward) Accounts Receivable L.S.(Closing Balance)-------vs-------A/R (Balance Forward) Total Balance (Balance Forward)--------------------vs-------Total _____ Open the next shift and cash drawer. _____ Print a VACANT ROOM LIST to take with you while you are doing Express Check Outs. _____ Deliver Express Check Outs. (3:30 – 4:00 a.m.) • From the operations menu go to reports • Click on front desk forms • Click Express-checkout folio • Click Run • Click sort by room number • Click Ok and then Print • Take the folios and fold them in 3 and walk around and put them under the individual doors-Make sure they are completely under the door _____ Put the following packets together: Angie: Cash Reconciliation Report Copy of Nightly Occupancy Report Final Transaction Closeout Hotel Statistics In House List Detail Shelly: In-House List detail ( FAX to Westport) (508-675-0075) In-House Stats Michelle: In-house List Detail Hotel Stats Jeff: Run a final transaction close out and put in the manila folder _____ Nightly Occupancy Report: • Fill out Nightly Occupancy Report which is on the desktop of workstation #2 • Please refer to NOR example • Once filled out REMEMBER TO SAVE • Go onto Choice Central • Put in the user Id (gm.nh014) • Password (ucfeu5a) • Go to quick links • Click on Mail • Enter Id (gm.nh014) • Password (ucfeu5a) • Click on Compose • Click on to: • Use arrow down to select Corporate Office • Click on corporate office • Click to: • Click OK • Click Attach • Click Browse • Click Desktop • Click NOR • Click Open • Click Add • Click Attach • Click send _____ Get the print out for the call accounting which is located in the phone room. Please put this in the night audit packet _____ Make sure ALL dirty rooms are assigned. _____ Clean up the front desk area-empty trash if it is full. _____ At around 4am start coffee for breakfast area.