Lane Bryant Boxed Shoe requirements
(March 2011) rev. 9 20 11
Please note that all information about routing and shipping is found in our corporate guide
http://www.csivendormanual.com . The following information is meant to help communicate the specific
requirements for shoes.
General information (most helpful new vendors):
Chapter 6: Make sure you understand how to work with our consolidators and enter an ASN, you must
have the password and training prior to shipment.
Chapter 8: Carton labeling and packaging is very specific; please review the requirements prior to
shipping. A few notable rules: Rubber bands are not allowed to be place around individual shoe boxes.
In addition to the carton requirements found in chapter 8 is important to note that the top of each carton
must be marked with the Words “this end up”, to indicate the upward position of the carton contents.
Through out the manual you will see many references to polybags, please ignore those references as
polybags are not required for shoes.
Chapter 12: This is where you will find the Lane Bryant specific Label and Ticketing manual (i.e. cost and
contact information for ordering).
Chapter 13: This is where you will find our corporate contacts for shipping and compliance questions.
Definitions (more detail in the vendor manual)
o Mode 4: A carton packed with product that will only be inspected and label slapped the contents are
not worked at our distribution center; rather the entire carton is routed for direct to store shipping.
o Mode 3: Is a carton that will be opened and worked and sent on Conyers to sort the product that will be
going to different stores.
o Purchase Order dates: The Do Not Ship Before is the first day you can deliver to the consolidator, if
you desire you can make your appointment up to 10 days prior to the DNSB date, but the consolidator
cannot pick it up before the DNSB. The Cancel date is the absolute last day the goods can arrive at the
consolidator. The DNSB and the Cancel date is your ship window.
o Odd Cartons: Cartons must be consistent in size per PO line and Pack type. When your factory
comes to the end of packing and has a few units left over they can not put those units in their own
carton. You must work with the requirements in the routing guide (i.e. weight of cartons) and the Lane
Bryant buying team in advance of orders to ensure what is ordered can be packed properly.
Shoe Boxes
You are required to use the Lane Bryant box supplier, information below. Failure to order from our supplier
will result in a chargeback.
SML Inc.
HKG CONTACTS (to sign up and then place purchase orders):
Iris Lam
Customer Service Manager
irislam@sml.com
852.2690.6728
Ronia Choi
Product Development Executive
roniachoi@sml.com
852.2690.6673
The U.S. contact if needed is: Margo Stankus Phone: 212.736.8800 x245 Email: margostankus@sml.com
o Lead times are 20-26 days (depends on order quantity and production status of factory) you are
responsible to ensure your factory is ordering timely.
1
o The dimensions that can be order are listed below in inches, we expect you our vendor to order the
most appropriate size.
Length Width Height
Name
12.00
8.30
4.06 Shoe
13.00
9.50
4.06 Bootie
12.00 11.20 4.06 Folded Boot
17.70 12.40 4.76 High Shaft Boot
* Other box providers can be used, but samples must be sent to and approved in writing by the Lane
Bryant Director of Operations, amy.bednarek@lanebryant.com
Price Sticker requirements
o The shoe vendor is 100% responsible for ensuring that the shoe image is provided to Checkpoint,
the ticket supplier, specifically: Alex.Szeto@checkpt.com . The file must be a .PDF file, and must be
named using Lane the style number! It must be provided prior to checkpoint prior to the Lane
Bryant creating their purchase order.
o Lane Bryant’s sticker must be ordered from our supplier, Checkpoint (see chapter 12 for details, you
will need a sign on and credit verification https://checknet.checkpt.com ). Failure to order from
Checkpoint will result in a chargeback.
o For shoe box purchase orders the ticket code that is on the purchase order and will be transmitted
to Checkpoint is the H4. When the H4 is ordered, Checkpoint will automatically ship 1 H4 ticket and
2 LS tickets. See below for application requirements.
o The bottom of each shoe will require our price sticker that is coded LS in the label and ticketing
manual and how it is found on checkpoints site. They must be placed in the center of the bottom of
each shoe; they must go in the same place for each shoe.
LS example only:
:
o The shoe box must have the price sticker (code H4) applied to the lower left hand corner of the box.
Because the lid is angled it is important to ensure your factories know exactly how to apply it, a
picture is below. Noting the lanebryant logo is on the right. The sticker must be applied neatly –
charge backs will occur if it is crooked or overlapped on the side or bottom.
H4 price sticker example only:
2
Other information:
o Ad Sample requirements are: 1 pair 8W, 2 pair 10W, 1 pair 11W) per color
o Ecommerce Orders ship to a different warehouse, see chapter 12.
o Either the M-Buster or WasaOuro for mold prevention is allowed. Boot boxes must have 2.
o The Lane Bryant Buying Department makes the final decision regarding fit.
o The sock of the shoe must have the Lane Bryant logo. Silver or Black depending on color of sock.
You must obtain the art file from the buying team.
Frequent asked questions and answers
Q: Are we required to print your RN# on the shoes?
A: No
Q: Are there any differing requirements for Lane Bryant versus Lane Bryant Outlet?
A: Although we do share the same routing and packing manual LB Outlet is a completely separate entity,
you would need to reach out them for specific questions not covered in the guide.
Q: Is there a 3rd party vendor that you would like us to use when establishing EDI or ASN notices.
A: EDI is required to do business, after you are set up a Charming Shoppes IT professional will get in
touch with you. You may use any third party EDI company you wish. The one that Charming Shoppes is
currently working with is www.coresolutions.com
Q: What are your factory audit procedures? Are they required 3rd party, and by who? What are the costs
associated? May we use other customers audit certificates in place of new factory audits?
A: The process is found in Chapter 2.
Q: Are we required to print detailed material breakdowns on the shoes? (can we say “All man made
material”? or do we need to say “48% pu, 52% polyester”? etc.)
A: "All man-made material" is acceptable.
Q: Are we required to print the Factory ID# on the shoes?
A: No
Q: Are care labels required for footwear?
A: No care labels as they refer to textiles and apparel. However, there are guidelines under FTC
regulations referring to leather which would encompass the guidelines for footwear.
Q: In the QA Manual, C-14, Non-apparel Test Request Form: Do we only complete the Footwear Tests?
Or do we also complete everything listed under “Tests to be Conducted”?
3
A: All footwear tests that are listed on the Test Request Form that are applicable to the type of shoe being
tested are required to be marked on the form. For example, if you are submitting a slip-on ballet flat; the
Strap / Buckle Attachment test would not apply, so that test would not be marked on the test request form.
Q. What is your standard delay or penalty policy?
A: You must read your master sourcing agreement. Usually it is 1% per day, late to the cancel date
Q: How will we be paid?
A: Open account via Wire Transfer. Accounts Payable contacts are in the manual.
Q: Will the floorset PO be sent at the same time as all the other POs? Do these need to be aired?
A: Floorset PO’s are needed 6 weeks prior to e-comm and retail PO’s. The floorset PO is sent to our
offices, not to our DC and are aired at the vendor’s expense.
Q: We will need an authorization letter for customs purposes in regards to logo usage.
A: Send request to Christine.marren@charming.com
Q: Will each size break page transfer to one purchase order, or multiple purchase orders?
A: Each size break page is a style. Each Style translates to 3 po’s – Pullout, Ecomm, and Bulk.
Q: Is there a color standard , size, or supplier for the colored stickers that are for ship modes?
A: No. Factory can order stickers, as long as the color is close.
4