BUILDING INTELLIGENCE WITH SUBMETERING SOLUTIONS QMETERS.COM THE INTELLIGENT SUBMETERING SOLUTION Better Energy Management for Residential and Commerical Buildings VANCOUVER TORONTO CALGARY Toll Free: +1 (877) 358-5155 # 341-17 Fawcett Road Coquitlam, BC V3K 6V2 #12-1875 Leslie St. Toronto, ON M3B 2M5 P + (403) 909 4341 P + (604) 526 5155 P + (416) 577 4836 General Enquiries: info@qmeters.com Sales Support: sales@qmeters.com Technical Support: support@qmeters.com Working with you and your occupants to save energy The right submeter solution for your building from design to service It takes a lot of experience to select, install and service a submetering solution for a multi-use building and QMC has the expertise needed to get the job done on time and on budget. With qualified, licensed electrical, mechanical and data contractors, our goal is to integrate the best possible products to suit your building needs. As a national distributor and service provider of revenue grade open protocol smart metering systems, QMC provides open protocol meters and data collection equipment so you are never locked in with proprietary protocols or vendor specific technology. Show building occupants how and when they use utilities and watch the positive change in consumption habits. QMC provides information occupants and property managers need through a web-based portal designed for energy profile or real-time data viewing. Share your company’s sustainability goals or LEED & BOMA BEST achievements on our lobby display. The interactive touch screen can also stream live building energy usage, weather, energy saving initiatives and corporate objectives. NO HEADACHE BILLING & COLLECTION The QMC team works with your accounting department to prepare monthly meter reading and billing to your specifications. We prepare electronic or paper reports and invoices that can be sent to the property manager or directly to occupants. Payment can be made through pre-authorized payment, web-banking with most major financial institutions, credit card or cheque. QMC will take care of any billing inquiries or disputes and will manage a dispute resolution procedure coordinated with Measurement Canada. MEASUREMENT CANADA ACCREDITED QMC is accredited by Measurement Canada to test and calibrate electrical meters. We ensure your meter systems are accurate, installed properly and you have the records and certificates required. • Contractor Registration • Initial Meter Verification • Meter – Reverification (6-10 years) • S-E-04 Installation Verification for Multi-Customer Meter Systems How QMC Helps You Implement a Managed Submetering System Why a Managed Meter Solution makes good business sense for developers, property managers and occupants. • Transfer the fluctuating expense of utilities to tenants, allowing more predictability in budgeting property management expenses. 4 1. ACCURATE USAGE DATA 5. BUILDING AUTOMATION Bill tenants for actual use to drive conservation and identify disproportionate loads, like data centres and 24 hr/day operations. Integrate meters with building automation to monitor critical loads. 2. VERIFY INCOMING UTILITIES 6. SHARE INFORMATION Integrate with main utility meters to profile whole building energy use and verify utility bills. Lobby displays are available to show energy initiatives and sustainability goals. 3. REPORTING 7. MONITOR & CONTROL Divide key energy uses, such as lighting and mechanical, for LEED and BOMA Best reporting. Use online tools to monitor usage for capacity, set alarms and improve overall energy efficiency. 4. TENANT HABITS Tenants view energy use online to better understand consumption habits. • Reliable, timely billing done with a state of the art billing system. 1 6 3 • Flexible billing system that allows custom configuration and billing on a property level. • Bill multiple utility services on one statement. • Two tired accounts allowing for tenant and owner to be associated with the same account thereby ensuring correct reimbursement for vacant suites. • Online access for owners and tenants to see the status of their accounts. • Choice of paper or electronic billing. • Custom exportable reports for AR analysis. • Security of reimbursement with customer friendly deposit strategy. 2 • Bills can be paid on-line or at major banks and credit unions 7 5 • Customer service call center to handle enquiries. • Friendly reminder notices for delayed payments. • Third party collection bureau for delinquent accounts. 1.0 0.8 0.6 0.4 0.2 0.0 Save Time and Money with QMC’s Managed Submeter Service Leaders in Submetering Solutions QMC leads the industry in intelligent submetering solutions. We provide options to help building owners and occupants conserve energy and save money through the submetering of a building’s utilities: electric, water, thermal and gas. Vancouver-based with offices across Canada, QMC has the expertise to design, install and help you manage your utilities. Established in 1994, QMC has continually kept pace with the growth and change in the industry. By adapting to the needs of customers, our forward-thinking company has established itself as the leader in the market while delivering expertise in utility management. From the initial handshake to complex data delivery, QMC stands with their customers and behind their solutions. Reliability and respect are the corner-stone of everything we do whether delivering metering hardware, data analytics or an end-to-end submetering solution. The QMC team works with you during every step of your submetering needs. From complete data breakdown for per-suite billing to trouble-shooting and installation issues, QMC is the premier innovator in understanding today’s, and tomorrow’s energy needs. MeterConnex – web based meter reading and reporting Our meter-agnostic, data collection service retrieves data from multiple meter system vendors and provides a consistent format for reporting purposes. Secure, on-line access to data and reports is available to property managers, accountants, building operators, consultants and occupants. BILLING Tenants choose how to receive their bills and how to pay. QMC handles collections on your behalf. WEB PORTAL Tenants and property managers can access energy usage, tips and account information directly from QMC. CLIENT & TENANT ENGAGEMENT QMC offers training, support and service. At the start of a multi-unit building project, one of the biggest considerations is utilities. How to get gas, electricity and water to occupants, how to monitor it and how to bill utilities equitably. QMC has an enviable track record in the submetering industry and knows the best ways to implement submetering solutions in your mixed use building. From project conception, through to completion, experts with QMC’s Managed Submeter Service ensure you receive the right solution. This allows both building managers and occupants to receive utility data directly, encouraging energy conservation and the ability to meet LEED and other building performance standards. Using QMC for your Managed Submeter implementation allows: • Complete metering system design and project management of both new construction and retrofits • Supply and installation of electrical, water, gas, and thermal meters by fully bonded, licensed contractors • Triple commissioning of meter installation to ensure accurate data • Web-based meter reading and reporting to owners and tenants • Training, conservation tips and information provided to property management and tenants • Tenant account set-up, payment process, billing & collections • Measurement Canada accuracy and legal obligations are implemented QMC supplies, installs and services complete submetering systems to measure electricity, water, gas and thermal utility consumptions. ELECTRIC Offering high-quality , revenue grade electric meters to suit any residential, commercial, or industrial application. Electrical meters are regulated in Canada, all meters used for billing purposes are calibrated and sealed to Measurement Canada standards. GAS From a single gas meter for a new restaurant tenant to several key load meters for LEED applications, QMC can assist in your project. Complete with communications, gas smart meters are used as part of a comprehensive energy management system. WATER QMC provides water meters for residential, commercial and institutional applications. These applications include tenant subm etering or management of large loads, such as irrigation and cooling systems. THERMAL Thermal meter systems are used for key load management or tenant heating/cooling billing applications.