AIRLINES
Amadeus Sales Auditing
Secure revenues from all points of sale
Amadeus Sales Auditing
prevents revenue leakage through an
automated sales auditing and recovery
solution that is fully integrated
with Amadeus Revenue Accounting
and Amadeus Fares & Pricing Engine.
Protect your airline from
revenue erosion
Revenue leakage can have a
significant impact on your overall
financial performance. To safeguard
your margins, it is key to detect
any sale containing discrepancies,
whether caused by genuine mistakes
or by malpractices linked to document
issuance, refund or exchange.
More precisely, you want to assure
correct fare, tax and commission
calculation, refund acceptance and
penalty fee collection, in order to
protect the revenues that rightfully
belong to you.
Benefit from unparalleled accuracy
Amadeus Fares & Pricing Engine is an
unrivalled source for referential data,
including data on both airline own
fares as well as data on other airline
fares, along with the history of pricing
transactions performed on a given
document. By leveraging the world
class Amadeus Fares & Pricing Engine,
Amadeus Sales Auditing is a highly
reliable solution with a unique setup
that allows you to capture discrepancies
between collected amounts and
amounts that should have been
applied on the document.
Highly accurate audit results allow your
airline to issue valid agency memos,
reducing the risk of creating undue
memos that may be badly perceived
by your business partners.
Improve your cost effectiveness
Cost effectiveness is primarily driven
by the high level of automation that
has been built into the system from its
conception. By cutting down the need
for manual intervention throughout the
auditing cycle, from identification of
discrepancies to recovery and reporting,
Amadeus Sales Auditing allows you
to not only complete more extensive
audits, but also to do this in less time
and with less resource than before.
Amadeus Sales Auditing requires less
manual intervention than traditional
auditing solutions. For example, there
is no longer a need to manually
maintain required referential data,
such as fares and taxes, as these
are shared automatically across the
Amadeus platform.
You are able to minimise time spent
in‑house on document audit processes
or reduce your dependency on third
party auditing services, ultimately
cutting down on related costs.
Control your revenues coming from
any sales channel
Amadeus Sales Auditing is a powerful
solution that relies on customisable
business rules, these allow you to
dynamically define and audit any scope
in terms of markets, sales channels or
type of documents.
The solution helps you to better manage
the audits performed, at any given
time and to be in better control of your
revenues coming from any point of sale.
With Amadeus Sales Auditing
you can:
_ Reduce your effort, IT cost and
processing time with a highly
automated solution
_ Improve your financial performance
by capturing discrepancies more
quickly and accurately
_ Adapt to evolving business needs
by applying policy changes in a
matter of seconds
Key features of Amadeus Sales Auditing
Deploy a single solution for the complete audit cycle
_ Equip your airline with a “one-stop shop” solution for
auditing documents by providing the essential auditing
related functionality through one common system
_ Benefit from a solution that supports the full audit cycle,
from defining the auditing scope and identifying the
discrepancies to recovery and reporting of those discrepancies
_ Access Amadeus Sales Auditing through an intuitive,
web‑based graphical interface that is easy to use and
allows for a fast learning curve
Audit both travel agency and direct sales
_ Audit your sales coming from travel agencies in any GDS
or from your direct channels
_ Assure the integrity of your revenues coming from travel
agents by spotting any potential leakage that may be caused
by a mistake or fraudulent behaviour
_ Identify anomalies in direct sales revenues and re-inforce
your airline policies when required
Identify irregularities systematically
_ Capture systematically any discrepancies between collected
and applicable fare, tax, fee and commission amounts thanks
to automatic re-pricing of audited documents
Acquire automatically explanations for discrepancies
_ Obtain the reason for the discrepancy automatically,
the system highlights the rules that have been violated
Recover mismatches with minimal manual intervention
_ Create or pre-populate agency debit memos without
manual intervention based on user defined rules
_ Manage memos throughout their complete life cycle
_ Benefit from a solution that is fully synchronised with
IATA BSPlink, ARC Memo Manager and IATA ASD China
for the monitoring of disputes
Oversee sales audits through complementary reports
_ Monitor and analyse fraudulent behaviour and re-inforce
procedures thanks to audit reports
© 2015 Amadeus IT Group SA / 070915AITSA
_ Spot and correct potential deficiencies related to fare filing
Example of a task display
with fields pre-populated with
discrepancy amounts and
reason, ready to be submitted
for automatic memo creation
Let’s shape the future of travel
Amadeus provides solutions which
facilitate the entire travel journey,
improving the traveller’s experience
whilst helping airlines manage their own
business more effectively. We are at
the heart of the global travel industry,
working with our customers and partners
to shape the future of travel.
Find out more
For further information,
visit amadeus.com or speak to your
Amadeus Account Manager today.
amadeus.com