Data/Fax/Voice Modem
Operation Manual
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CONTENTS
1.
Introduction
4
2.
Checklist on components
4
3.
Quick Installation Guide
4
4.
Specification of External Modem
5
RS-232C Connector
Power switch
LED Indicators
5
5
5
5.
Specification of Internal Modem
6
6.
Installation Modem
7
6.1
7
7
7
Connecting modem to your computer
6.1.1. External modem
6.1.2. Internal modem
6.2
Installing Modem Drivers in Windows 95A/95B/98
6.2.1. External or Internal modem with “Plug and Play” setting enable
6.2.2. Internal modem with “Plug and Play” setting disable
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9
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6.3
Modem Diagnostic in Windows 95/98
19
6.4
Installing Modem Drivers in Windows NT4.0
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6.5
Setup Dial-Up Networking in Windows NT4.0
27
7. Install Communication Software(Super Voice)
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x2 are trademarks of 3Com Corporation or it’s subsidiaries.
All other brand and product names are trademarks or registered
Trademarks of their respective holders.
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FCC REQUIREMENTS
This equipment complies with Part 68 or the FCC Rules. On the bottom of this equipment is a label that contains. Among other information. The FCC
Registration Number and Ringer Equivalence Number (REN) for this equipment. If requested, this information must be given to the telephone company.
The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your
telephone number is called. In most, but not all areas, the sum of the REN’s of all devices you may connect to your line. As determined by the REN,
you should contact your local telephone company to determine the maximum REN for your calling area. If your telephone equipment causes harm to the
telephone network. The telephone company may discontinue your service temporally if possible hey will notify you in advance. But if advance notice
isn’t practical, you will be notified as soon as possible. You will be informed of your right to file a complaint with the FCC.
Your telephone company may changes in it’s facilities, equipment, operations or procedures that could affect the proper functioning of your equipment.
If they do, you will be notified in advance to give you an oportunity to maintain uninterrupted telephone service.
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1. Introduction
This modem is built with Texas Instrument advanced DSP modem chipset. You are totally “FREE” to make any software upgrade on this modem.
Normally, with this modem, you can connect at 45K-52K (depend on telephone line quality) with any ISP who provide V.90 or X2 protocol. Howeverr
you only can connect at 33.6K with ISP who provide K56flex protocol. Since V.90 and X2 are different protocol from K56flex thus V.90 and X2 protocol
will communicate at V.34bis or 33.6K bps only with K56flex ISP.
2. Checklist on components
a. You should find following accessories packaged with tour external modem:
external modem
data cable
phone cable
power adapter
manual
SuperVoice CD (with driver included in this CD)
b. You should find following accessories packaged with your internal modem.
Internal modem (ISA bus)
Phone cable
Manual
SuperVoice CD (with drive included in this CD)
3. Quick Installation Guide
a. Connect modem to your computer (hardware)
For external user, please refer to section 6.1.1. For internal modem user, please refer to
section 6.1.2.
b. Install modem driver to your hard disk (Software)
For external or internal modem with PnP enable and Windows 95/98 user, please refer to section 6.2.1. For internal modem with PnP disable and
Windows 95/98 user, please refer to section 6.2.2. For Windows NT 4.0 user, please refer to sec 6.4 and sec 6.5.
c. Make Self-Diagnostic on your modem
According to section 6.3, please check whether you install modem correctly and whether your modem work properly.
d. Install SuperVoice communication software into your hard disk
According to Sec 7 for SuperVoice software set up.
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4. Specification of External Modem
Line Data Rate
Modem Protocol
Voice mode
Fax Compatibility
Software Compatibility
Fax Command
Error Correction
Data Compression
DTE to Modem Data Rate
Operation
Data Interface
Audio Monitoring
Line Interface
Power input
: 56K/54K/50K/48K/46K/44K/42K/40K/38K/36K/34K/
32K/33.6K/31.2K/28.8K/26.4K/24K/21.6K/19.2K/14.4K
/12K/9.6K/7.2K/4.8K/2.4K/1.2K/300/75bps
: ITU-T V.90, X2, ITU-T V.34bis/V.34/V.32bis/V.32/
V.22bis/V.22 Bell 212A/103
: Support digital Answer Machine.
Personal Voice Mail Box.
Full-duplex speakerphone.
: 14400bps send/receive, G3 compatible
: AT Command set compatible
: EIA Class 1 & Class 2 command compatible
: MNP 2-4 and V.42
: MNP 5 and V42bis
: MAX. 115200bps
: Dial-Up
: RS-232 compatible
: Mini speaker with programmable volume control
: RJ-11 modular jack, LINE/PHONE
: AC power adapter, 9VAC
RS-232C Connector
Pin
Signal
2
3
4
5
6
7
8
20
22
TD
RD
RTS
CTS
DSR
GND
DCD
DTR
RI
Direction
To modem
To DTE
To modem
To DTE
To DTE
To DTE
To modem
To DTE
Power switch
Power ON/OFF control.
LED Indicators
PWR
MR
DTR
AA
HS
OH
CD
TD
RD
: Indicates the power is on
: Indicates the modem is ready for using
: Indicates the DTR signal is active
: Indicates the modem is auto answer status
: Indicates the modem is at higher speed, > 9600bps
: Indicates the line is hook-off
: Indicates the data carrier is detected and the on-line mode
: Indicates the data or command is transmitting
: Indicates data is receiving or command is echoing
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5.
Specification of Internal Modem
Line Data Rate
Modem Protocol
Voice mode
Fax Compatibility
Software Compatibility
Fax Command
Error Correction
Data Compression
DTE to Modem Data Rate
Operation
Data Interface
Audio Monitoring
Line Interface
: 56K/54K/50K/48K/46K/44K/42K/40K/38K/36K/34K/
32K/33.6K/31.2K/28.8K/26.4K/24K/21.6K/19.2K/14.4K
/12K/9.6K/7.2K/4.8K/2.4K/1.2K/300/75bps
: ITU-T V.90, X2, ITU-T V.34bis/V.34/V.32bis/V.32/
V.22bis/V.22 Bell 212A/103
: Support Digital answer Machine.
Personal Voice Mail Box
Full-duplex speakerphone
: 14400bps send/receive, G3 compatible
: AT Command set compatible
: EIA Class 1 & Class 2 command compatible
: MNP 2-4 and V.42
: MNP 5 and V42bis
: MAX, 115200bps
: Dial-Up
: PC Bus compatible (ISA Bus), PNP 1.0 compatible.
: Mini speaker with programmable volume control
: RJ-11 modular jack, LINE/PHONE
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6.
I NSALLATION M ODEM
6.1. Connecting modem to your computer
6.1.1. External modem
(1) Shut down your computer then connect modem to any available COM port(usually COM2) with the supplied cable. After installation is completed,
proceed to section 3.3 for modem Self-Diagnostic.
(2) Ensure that the modem powers up correctly when switched on by observing that the power light
(marked PWR) on the modem lights.
(3) Proceed to install your modem driver.
RS232
Power Adaptor
6.1.2. Internal modem
(1) See Jumper setting for internal comport selection.
(2) Remove the computer case and insert the modem card into a spare 16-bit ISA expansion slot.
(3) Close the case.
(4) Insert the supplied phone cord into the line jack on the rear of the modem.
(5) Proceed to install your modem driver.
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(country dependent)
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6.2 Installing Modem Drivers in Windows 95A/95B/98
6.2.1. External or Internal modem with Plug and Play setting enable
Switch on your computer, and allow the system to boot to Windows 95. The modem should be auto-detected by Windows 95/98 Plug and Play.
In Windows 95A:( if your Windows 95 is version A)
(1) Insert the driver disk supplied with the modem into the CD-ROM drive and choose Driver from disk provided by hardware manufacturer, then click
OK.
(2) Use Browse to select or type in the CD-ROM drive letter (example: D:\ or E:\) in the box
In Windows95B(OSR2): ( if your Windows 95 is version B)
(1) Insert the driver disk supplied with the modem into the CD-ROM drive and click next.
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and click OK.
(2) Windows will find the updated driver for TI 56000 Voice Modem, then click Finish.
(3) Click Next.
(4) After installation is completed, proceed to section 3.3 for modem Self-Diagnostic.
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In Windows 98: ( if your Windows system is 98)
(1) Insert the driver disk suppled with the modem into the CD-ROM drive and click next.
(2) Select for the best driver for your device”and click next.
(3) Select CD-ROM drive and click Next.
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(4) Windows will find TI 56000 Voice Modem, then click Next.
(5) Click Finish.
(6) Windows will detect Wave Device for Voice Modem.
(7) Select Search for the best driver for your device(Recommended) and click Next.
(8) Select CD-ROM drive and click Next.
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(9) Windows will find TI 56000 Voice Modem Serial Wave Device.
(10) Click Finish.
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6.2.2. Internal Modem with “Plug and Play” setting disable
Special procedure must be followed to install Non Plug and Play internal modem.Please see the Hardware installation to setup the jumpers for Plug and
Play.(If you want to set the modem in COM2/IRQ3, please disable the BIOS of Serial port 2)
(1) Please go to Start > Settings > Control Panel and double-click on the Add New Hardware icon.
(2) Click Next.
(3) Select Yes[Recommended] and click Next.
(4) Click Next.
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(5) Windows will take several minutes to detect the new hardware. When the progress is finished, click Details to check the new hardware.
(6) Check the Windows detected the Communication Port and click Finish.
(7) Please go to the Control Panel and double-click on the Modems icon.
(8) Select Don’t detect my modem; I will select it from a list and click Next.
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(9) Select Have Disk.
(10) Use Browse to select or type in the CD-ROM drive letter (example: D:\ or E:\) in the box, then click OK.
(11) Select Manufacturer: TI and Models: TI 56000 Voice Modem, then click Next.
(12) Select the Communication Port depending on your modem and click Next.
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(13) If you use Windows 95B(OSR2)/98, the windows will detect the Wave Device for Voice Modem, please click Next. If you use Windows 95A,
please go to step(15).
(14) Windows will find TI 56000 Voice Modem Serial Wave Device and click Finish. (If in Windows 98, please click Next > Next > Next > Finish, then
go to step(16).)
(15) The Windows will show: Your modem has been set up successfully, then click Finish.
(16) You will see the TI 56000 Voice Modem in the list and click OK.
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When Installation is complete please remove CD from CD driver.
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6.3. Modem Diagnostic in Windows 95/98
(1) Please go to Start > Settings > Control Panel and double-click on the Modems icon.
(2) Test the modem by clicking on the Diagnostics tab.
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(3) Click on COM port ( example: COM2 or COM3 ) that the modem is setting, then click on the More Information button.
(4) If, after communicating with the modem, the AT-Command screen appears and response OK, that mean the modem is working properly.
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6.4 Installing Modem Drivers in Windows NT4.0
Note: If your modem is internal, we suggest setting the modem jumpers on Non Plug and Play mode(see page 7), because it is simpler to install than
Plug and Play mode in Windows NT4.0.
(1) Please go to Start > Settings > Control Panel.
* If your modem is Internal modem, please double-click on the Ports icon .
* If your modem is External modem, please go to step(5).
(2) Click on the Add button.
(3) Setup COM port, I/O port and IRQ for your internal modem and click OK. If you set modem in COM 2(as example), please disable the Serial Port
2 in the BIOS of the motherboard.
(4) Click on the Restart Now button to restart your Computer.
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(5) Please go to Start > Settings > Control Panel and double-click on the Modems icon.
(6) Select Don’t detect my modem; I will select it from a list and click Next.
(7) Click on the Have Disk button.
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(8) Key in or use Browse to select your CD-ROM drive(D:\ or E:\) and click OK.
(9) Select Manufacture: TI and Models: TI 56000 Voice Modem and Next.
(10) Select COM port depending on your modem and click Next.
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(11) Click on the Finish button.
(12) You can see the modem: TI 56000 Voice Modem in the list and click Close.
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(13) Click Yes to configure the Dial-up Networking.
(14) Click on the Add button.
(15) Select TI 56000 Voice Modem and click OK.
(16) Click on the Configure button.
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(17) Select Dial out only or other options and click OK.
(18) Click on the Network button.
(19) Select TCP/IP and click OK.
(20) Click on the Continue button.
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(21) Click on the Yes button to restart your computer.
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6.5. Setup Dial-Up Networking in Windows NT4.0
(1) Please go to My Computer > Dial-Up Networking.
(2) If you never setup the phonebook before, the window will show the message: The phonebook is empty, then click OK.
(3) Type in any name you like and click Next.
(4) Select The non-Windows NT server I am calling excepts me to… ., then click Next.
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(5) Type in the Phone number to your Internet Service Provider, then click Next.
(6) Select Point-to-Point Protocol (PPP) and click Next.
(7) Select None or Use a terminal window depending on your ISP and click Next.
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(8) If you have fixed IP address, please type in your IP; or you can ignore it and click Next.
(9) Type in DNS server for your ISP. If your ISP support dynamic DNS server, you can ignore it and click Next.
(10) Click Finish.
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(11) Click on the More button.
(12) Select Edit entry and modem properties.
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(13) Select your modem: TI 56000 Voice Modem and click on the Configure button.
(14) Select initial speed: 115200 and select all the options for Hardware Features, then click OK.
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(15) Select TCP/IP, Enable software compression and Enable PPP LCP extensions, then click OK.
(16) Select Accept any authentication including clear text, then click OK.
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(17) Click Dial.
(18) Type in your User name and Password, then click OK.
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7. Install Communication Software (SuperVoice)
1. Please go to the SuperVoice CD and double-click on the Setup file.(Or you can run the file:”X:\Sv\Picshell.exe”. ”X” is your CD-ROM drive)
2. Select your language and click on the Next button.
3. Click on the SuperVoice button.
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4. Click on the Proceed button.
5. Select your modem COM port and click on the Proceed button. (You can fill in your personal information – optional)
6. Click OK.
7. When the installation completed, click OK.
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8. Double-click on the SuperVoice icon in the desktop or Start/Programs/SuperVoice.
9. You can click on the Help button to see the user guide or click on the Continue button to use the SuperVoice.
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