MDP Management Development Programme INFORMATION Language medium Broadening your career prospects in management A team of lecturers with vast experience in different fields of management, leadership, entrepreneurship, etc. present the Management Development Programme in parallel medium of English and Afrikaans. The Business School in the Faculty of Economic and Management Sciences at this University has established itself as a leader in South Africa in the provision of management development programmes. A relatively new and dynamic addition to this spectrum of management programmes on offer is an excellent new Management Development Programme (MDP). By adding more relevant management disciplines to the curriculum of the previous Management Development Programme emphasising leadership development, the broadening of insight by exposure to the most important management disciplines and its integration into a total management approach, a tailor-made new qualification has been designed that will assist institutions in both the private and public sectors in developing employees in especially the middlemanagement group into enterprising and professional managers. ADMISSION REQUIREMENTS • Grade 12 and/or • 3 years’ management experience and/or • a manager’s recommendation REGULATIONS Rules and regulations available on request. PROGRAMME STRUCTURE Programme registration and fee The programme fee is available on request and includes all study material. The closing date for registration is November for commencement the following year. Do note that the programme can be customised and offered on an in-house basis for companies across South Africa. Acknowledgement After the successful completion of the programme, a candidate will receive a certificate issued and endorsed by the UFS. Awarding of certificates will take place at a certificate ceremony. The MDP is also credit-bearing towards our Bachelors Degree in Management Leadership (BML). CURRICULUM Following the list of the modules that comprise the MDP qualification and the outcomes related to the completion of each learning unit: Foundation Skills • • • The generic programme is presented at the Business School on the UFS campus. Understand basic numeracy, specifically in relation to accounting Understand the nuts and bolts of academic reading Understanding the elements of business writing and apply the elements of a written report in the context of a businessmanagement theme Duration General Management & Communication The duration of the programme is approximately 1 year and the lectures are spread over 28 lecture days. Lecturing times are from 08:15 to 16:30. Contact sessions are scheduled, as far as possible, on three to five consecutive days per month to accommodate students and employers from outside Bloemfontein. Lecture days excludes the days on which examinations will take place. • Assessment The MDP programme involves resource-based learning for adults. This means self-study with the aid of course guides. Assessments include assignments and open-book examinations. • Understand and apply the four functions of management, namely planning, organising, activation and control Understand the importance of communication and be introduced to techniques to help you improve your communication skills Financial Management & Cost Accounting • • • • Understand the nature and function of financial management Interpret financial statements and data Understand long-term financial planning and make financial decisions Evaluate projects and make investment decisions Entrepreneurship & Innovation • • • • • • Have a proper understanding of entrepreneurship and the critical success factors for new venture creation Understand the role of the entrepreneur and the importance of the entrepreneurial team in successful new venture creation Identify the resources needed and prepare a financial plan for a new venture Develop a business plan for own identified opportunities Identify and assess a good opportunity Identify the role of innovation in entrepreneurship • • • • People Management • • • Project & Programme Management • • • • • • Understand what project management comprises Acknowledge the importance of projects in the implementation of organisational strategy Comprehend the different phases of project management Implement the management functions, planning, organising, leadership and control when dealing with the management of projects • • • • • • • • • • • • • • • • • Business & Information Technology • Understand the role of technology in your environment, specifically in relation to CRM, sales management & institutional memory Demonstrate theoretical and practical knowledge regarding: human resource planning, recruitment and selection; the principles, content, processes and procedures in connection with the training and development of employees; the variables that have to be addressed in the compensation of employees and the benefits which could be channelled to them; the nature, content and underlying principles of safety and health programmes in organisations Strategic & Change Management Economics & Banking for Managers Understand how the economy works and explain how interest rates are determined, why there is an increase or decrease, and when an increase or decrease can be observed Explain how exchange rates are determined, and why and when they can change Think and reason about macro-economics Understand globalisation and its effect on the SA economy Identify factors influencing price sensitivity for a specific product Understand how the market forces of demand and supply interact to determine price and output Comprehend how market power and price regulation (such as price ceilings and price floors) impact on price and output levels of a specific product Discern the functions and definitions of money and explain the creation and control of money Distinguish between the money and the capital market Identify and discuss the financial instruments Highlight and explain the various financial institutions and their operations Apply instruments of monetary policy in South African context Explain important exchange rate determinants Understand the political economy of SA Understand e-commerce and the impact on business Participate in the development and management of e-commerce business models Develop internet marketing strategies Understand the major issues regarding implementation of e-commerce business models • • • • Have a proper understanding of the overall strategic management process Formulate a strategic vision and mission as well as long-term objectives for a business or a part thereof Conduct internal and external environmental scanning for the purpose of strategy formulation Formulate business strategies Plan, organise, activate and control the implementation of strategies Understand the balanced scorecard as a tool to execute strategy Understand change management and apply some of the tools and techniques Enterprise Risk Management • • • • • • • Define risk and risk management Identify reasons for the importance of risk management Identify various types of risk Describe a general risk management model Identify steps in the risk management process Take cognisance of certain general guidelines to management regarding risk management Describe certain general aspects regarding derivative instruments Marketing • • • • • • Have a proper understanding of the overall marketing management process and marketing environment Develop a market grid and positioning chart for a business Analyse the product and service portfolios of a business Have a proper understanding of the overall marketing plan Formulate a promotional mix Understand the workings and importance of a Customer Relation Management (CRM) system • • • • • Have a proper understanding of sales and sales management Develop an advertisement for a magazine Discuss the characteristics of a service and the extended marketing recipe for services Apply servqual: a conceptual model for service quality Develop a service policy for an enterprise/organisation Leadership Development • • • • • Understand his/her role as a leader in the context of a 21stcentury workplace Identify the relevant leadership processes and skills involved in effective transformational leadership Develop self-insight into his/her own leadership processes and skills Apply intra- and interpersonal leadership skills in order to perform his/her role as a leader effectively Effectively manage diversity in the work place Labour Relations • • • • Understand and describe the concept of labour relations in writing by reflecting on its nature as of cardinal importance in modern industrialised society Understand and apply the theory of unfair dismissal and unfair labour practice in the organisation. Understand and apply disciplinary and grievance procedures Differentiate between types of bargaining and distinguish the sub-processes of collective bargaining Reflect on the personality and skills dimension a negotiator should have • • competitive source in today’s organisations Write a plan for the successful implementation of knowledge management Understand what the loss of institutional memory means for an organization and learn ways to preserve it Operations & Logistics Management • Understand the elements of operations and logistics and be introduced to the process of planning, organizing and executing the efficient flow and storage of goods, services and related information Ethics & Governance • • Understand governance in SA, specifically in relation to the legal framework Have a proper understanding of corporate ethics and learn how to avoid the high risk areas CONTACT DETAILS FOR ENQUIRIES AND REGISTRATION Susan Bakema Programme Coordinator Institutional Memory & Knowledge Management Tel: +27 51 401 3590 Fax: +27 51 401 3195 E-mail: bakemas@ufs.ac.za www.ufs.ac.za/bus www.ufs.ac.za/cbd • Fully accredited by the CHE - Member of AACSB • Understand and explain the importance of knowledge as a key