THE UNIVERSITY OF NEW SOUTH WALES SCHOOL OF MECHANICAL AND MANUFACTURING ENGINEERING ___________________________________________________________________ MMAN4400 ENGINEERING MANAGEMENT Semester 1 2012 ____________________________________________________________ 2 CONTENTS Course Staff Course Details Course Aims Student Learning Outcomes Teaching strategies Lectures and Tutorials Assessment Special Consideration and Supplementary Examinations Academic Honesty and Plagiarism Global Conduct and Behaviour Resources for Students Course Schedule Course Evaluation and Development Administrative Matters Page 2 2 2 3 3 4 4 5 5 6 6 7 7 8 COURSE STAFF The course co-ordinator and one of the convenor is Dr Maruf Hasan. Tel: 9385 5692 Fax: 9663 1222 Email: m.hasan@unsw.edu.au Room:ME 316 The other convenor of the course is Dr Farhad Shafaghi, whose contact details are: Tel: 9209 4209 Fax: 9209 4470 Email: shafaghi@amc-atp.com The tutors of the course together with the convenors would support your learning experience throughout the session. COURSE DETAILS This is a 6 unit-of-credit (UoC) course, and involves 4 hours per week of lectures, and one hour of tutorial. There is no parallel teaching in this course. For this course you are expected to put in at least six hours per week of additional time in order to obtain a satisfactory grade. COURSE AIMS MMAN4400 course is designed to help you to learn how to manage the operations in organisations. Although main emphasis will be given to several manufacturing organisations, some service industries will also be covered. We will take a broad managerial perspective emphasising the strategic impact of operations decisions and the interfaces between operations and the other functional areas of organisations. This course will encompass all of the various elements of operations management and pulls them together in a coherent format that allows you to understand the ‘big picture’ as . 3 well as ‘the specific details’. It is aimed at providing the students with an opportunity to apply their engineering knowledge in industrial environments. Engineers play an increasingly important role in management. More and more decisionmaking in both manufacturing and service industries as well as government is done by engineers or engineering managers. Thus, engineering managers play a dual role as the linkage between management and technical expertise. Such managers allocate resources, work through several people; local or global partners, employees, customers, suppliers, competitors and make and implement decisions while simultaneously understanding latest technologies and formulating technical strategies. Engineers and engineering managers solve problems, reengineer processes, innovate and integrate. They contribute to superior quality, speed-to-market, customisation, flexibility, low-cost, excellence in operations. All of which are very critical to a organization’s success and competitiveness which require good technical, conceptual and managerial skills. STUDENT LEARNING OUTCOMES The specific learning outcomes for the course include: • To develop an understanding of the strategic importance of manufacturing operations and how operations can provide a competitive advantage in the market place. • To understand the relationships between manufacturing operations and other business functions. • To develop a knowledge of the issues related to designing products, processes and managing operations and the analytical techniques, methods, tools to do so. • To be able to understand the advantages and limitations of operations planning and control systems such as materials requirements planning (MRP), project scheduling, inventory management, logistics etc. • To be able to critically evaluate and apply important new operations and manufacturing management approaches such as Just-in-Time, Lean Manufacturing, Business process re-engineering, Concurrent engineering, Design for X etc. • To be able to understand the role that the operations management function plays in international business and how the operations function can play a strategic role in improving the global competitiveness of the organisation. TEACHING STRATEGIES Several case studies worldwide from mechanical, manufacturing, aeronautical, naval, mechatronics etc. engineering implementations will be covered to enhance the topics and concepts covered in the course. Although facts are always available in books, helping each of you to understand where the pieces fit into a larger picture are essential ingredients of the course. Effective learning is supported when you are actively engaged in the learning process which is by “active learning” and the “think-aloud” approach by enhancing your analysis, synthesis and evaluation skills. . 4 Your informal/formal feedback about the lectures and tutorials are very important. Please let us know your suggestions and comments throughout and even after the semester. LECTURES AND TUTORIALS Lectures in the course are designed to cover the core concepts and dynamic approaches in the engineering management field. They do not simply reiterate the textbooks, but build on the lecture topics using examples (many taken from several industries) to show you how several manufacturing approaches are applied in practice and the details of why, when and where they may be applied. Tutorials are designed to support your learning process with opportunities for feedback and discussion on tutorial problems, questions and cases. The textbooks, notes, case studies and Blackboard postings support the lectures and tutorials whereas they are not intended to be a substitute for attending classes. You are expected to cover all the materials assigned for both lectures and tutorials. More detailed information on tutorial activities for both modules will be distributed before the start of the modules. ASSESSMENT This course will be delivered in two modules and cover current and abreast of contemporary trends in Engineering Management and Economy. Module 1: Operations Management (Part 1 contributes 66% to the overall mark) Mid-session Exam: (Wk 7) Assignment Final Exam (UNSW Exam period): 20% 30% 50% Module 2: Engineering Economics (Part 2 contributes 33% to the overall mark) Mid-session Exam: (Wk 11) Final Exam (UNSW Exam period): 30% 70% In the exams, you will need to provide your own calculator, of a make and model approved by UNSW, for the examination. The list of approved calculators is shown at https://my.unsw.edu.au/student/academiclife/assessment/examinations/calculator.html It is your responsibility to ensure that your calculator is of an approved make and model, and to obtain an “Approved” sticker for it from the School Office or the Engineering Student Centre prior to the examination. Calculators not bearing an “Approved” sticker will not be allowed into the examination room. . 5 No exceptions to the scheduled examination dates and times will be permitted. Those students making travel plans must conform to the University Examination timetable in making their arrangements. SPECIAL CONSIDERATION AND SUPPLEMENTARY EXAMINATIONS If you are prevented from taking an examination due to special circumstances beyond your control, an application for Special Consideration may be lodged. However, there is NO guarantee that a Supplementary Examination will be provided. Attention is drawn to the following extract from the UNSW Calendar “Procedures”: “Students who believe that their performance in a course, either during session or in an examination, has been adversely affected by sickness or any other reason should inform the Registrar and apply for Special Consideration in the determination of their standing. The application must be made on the ‘Application for Special Consideration’ form available from the Student Centre. This application explains the specific information in the University requires in order to make a decision.” To be eligible for Special Consideration (SC) you must notify the lecturer in charge PRIOR TO an examinable event to explain your situation and intentions. In addition, you must carefully follow ALL procedures listed in the Student Guide. Failure to comply will result in an INVALID application for consideration. Also, you should be aware that ONLY MAJOR ILLNESSES constitute eligible grounds for SC (minor ailments are not eligible grounds). Documentation of hospital admission should accompany any request for SC. ACADEMIC HONESTY AND PLAGIARISM What is Plagiarism? Plagiarism is the presentation of the thoughts or work of another as one’s own.* Examples include: • • • • • direct duplication of the thoughts or work of another, including by copying material, ideas or concepts from a book, article, report or other written document (whether published or unpublished), composition, artwork, design, drawing, circuitry, computer program or software, web site, Internet, other electronic resource, or another person’s assignment without appropriate acknowledgement; paraphrasing another person’s work with very minor changes keeping the meaning, form and/or progression of ideas of the original; piecing together sections of the work of others into a new whole; presenting an assessment item as independent work when it has been produced in whole or part in collusion with other people, for example, another student or a tutor; and claiming credit for a proportion a work contributed to a group assessment item that is greater than that actually contributed.† . 6 For the purposes of this policy, submitting an assessment item that has already been submitted for academic credit elsewhere may be considered plagiarism. Knowingly permitting your work to be copied by another student may also be considered to be plagiarism. Note that an assessment item produced in oral, not written, form, or involving live presentation, may similarly contain plagiarised material. The inclusion of the thoughts or work of another with attribution appropriate to the academic discipline does not amount to plagiarism. The Learning Centre website is main repository for resources for staff and students on plagiarism and academic honesty. These resources can be located via: www.lc.unsw.edu.au/plagiarism The Learning Centre also provides substantial educational written materials, workshops, and tutorials to aid students, for example, in: • • • correct referencing practices; paraphrasing, summarising, essay writing, and time management; appropriate use of, and attribution for, a range of materials including text, images, formulae and concepts. Individual assistance is available on request from The Learning Centre. Students are also reminded that careful time management is an important part of study and one of the identified causes of plagiarism is poor time management. Students should allow sufficient time for research, drafting, and the proper referencing of sources in preparing all assessment items. * Based on that proposed to the University of Newcastle by the St James Ethics Centre. Used with kind permission from the University of Newcastle † Adapted with kind permission from the University of Melbourne. GLOBAL CONDUCT AND BEHAVIOUR You are expected to conduct yourself with consideration and respect for the needs of your fellow students and teaching staff. Inappropriate tone and content of communications are not acceptable and are illegal. Conduct which unduly disrupts or interferes with a class (such as ringing or talking on mobile phones) is not acceptable and you may be asked to leave the class. The student Misconduct Rules may be viewed online at: https://my.unsw.edu.au/student/academiclife/assessment/StudentMisconductRules.html RESOURCES FOR STUDENTS *Textbooks: 1. Russell and Taylor, Operations Management: Creating Value along the Supply Chain , John Wiley (7th Ed.), 2011 . 7 2. W.G. Sullivan, E.M. Wicks, J. C.P. Koelling, Engineering Economy, Prentice Hall, 15th Ed. 2012. Textbook 1 website contains animated demo problems, interactive applications and exercises and direct link to other sources on the Internet. Additional "Web Links" to company, government, professional, and educational sites permanent to each Chapter are also available from the text Web page. Virtual Tours to both manufacturing and service industries would allow you to peek inside an organisation and see how a product is made or service provided. COURSE SCHEDULE Module 1 will run from Week 1 until Week 8, inclusive. Module 2 will start in Week 9 and continue until the end of week 13. The topics we will cover are as summarised below: Week Topic Text* Ch.(s) 1 1 Module 1 (Dr Farhad Shafaghi) 1 Introduction to Operations Management and Strategy And course assignment group formation introduction and discussions 2 Product and Process Design-Concurrent Engineering 1 4 3 Processes and Technologies- Planning, Analysis and Re-Engineering 1 6 &7 4 Global Supply Chain Management, E-Manufacturing 1 11 5 Just-in-time and Lean Manufacturing 1 16 6 Enterprise Planning 1 15 7 Mid session Test (Tuesday) 1 2 &3 1 3&9 Resource and Materials Requirement Quality Management, Statistical Process Control (SPC) 8 Quality Management, Statistical Process Control (SPC) Project Management Module 2 (Dr Maruf Hasan) 9 Concept of engineering economy: time value of money. Equivalence, interest formula, nominal vs. effective interest rates 2 3 10 Present worth method, annual worth method, internal rate of return method, payback period method. 2 4 11 Comparing alternatives; Mid-session Test 2 5 . 8 12 Depreciation and after-tax economic analysis 13 Review and tutorial. 2 6 COURSE EVALUATION AND DEVELOPMENT Periodically student evaluative feedback on the course is gathered, using among other means, UNSW's Course and Teaching Evaluation and Improvement (CATEI) process. Student feedback is taken seriously, and continual improvements are made to the course based in part on such feedback. ADMINISTRATIVE MATTERS Information about each of the following matters is presented in a School handout, Administrative Matters for All Courses, available from the School office separately or as part of The Guide. It is essential that you obtain a copy, read it carefully and become familiar with the information, as it applies to this course and to each of the other courses in which you are enrolled. Equity and disability Students who have a disability that requires some adjustment in their teaching or learning environment are encouraged to discuss their study needs with the course convener prior to, or at the commencement of, their course, or with the Equity Officer (Disability) in the Equity and Diversity Unit (SEADU) by phone on 9385 4734, email seadu@unsw.edu.au or via the website www.studentequity.unsw.edu.au/content/default.cfm?ss=0. Issues to be discussed may include access to materials, signers or note-takers, the provision of services and additional exam and assessment arrangements. Early notification is essential to enable any necessary adjustments to be made. Maruf Hasan February 2012 .