STUDENT
handbook
TABLE OF
CONTENTS
STUDENT TO STUDENT
4
NEW STUDENT CHECKLIST 6
CAMPUS INFORMATION
14
KWANTLEN TECHNOLOGY 22
REGISTRATION & COURSE PLANNING
26
IMPORTANT DATES
29
STUDENT RESOURCES
34
STUDENT LIFE
48
KEYS TO SUCCESS
60
STUDENT RIGHTS & RESPONSIBILITIES
72
UNIVERSITY CONTACTS
84
2
Welcome to Kwantlen Polytechnic University, one
of British Columbia’s newest universities, and the
largest teaching university in western Canada.
KPU has served learners from across our region
and beyond for over thirty years, and its vision is to
be Canada’s leading polytechnic university, with:
◊ inspiring educators,
WELCOME
TO
KWANTLEN
POLYTECHNIC
UNIVERSITY
◊ all learners engaging in campus and
community life,
◊ open and creative learning environments,
◊ relevant scholarship and research, and
◊ authentic external and internal relationships.
As we strive to reach this vision, we remain
committed to our roots as an open, teaching and
learning-centered institution, and to providing
each of you with hands-on learning that prepares
you for success at work, and for global citizenship.
We are committed to accessibility, as well as to
excellence, and to providing opportunity for any
student willing to work hard. We offer relevant
and rigorous programs taught by an outstanding
faculty, and we will provide you with a very special
learning environment.
I am pleased and honored that you that you have
chosen KPU, and I wish all the best for this
coming year.
Alan Davis, President & Vice-Chancellor
Kwantlen Polytechnic University
3
STUDENT
TO STUDENT
STUDENT
to
student
4
Bandna Tiwana, currently
in the Bachelor of Arts
General Studies program,
switching into Bachelors of
Criminology, Surrey Campus
Orientation Captain
K
nowing your exact goals
for your future and the
path to take is not always so
easy. Many students and I
have changed our minds a
few times. So do not stress!
Take it easy, work hard, and
challenge yourself. Most of all:
GET INVOLVED. It’s definitely
helped me make lasting
friendships and create an
overall rewarding educational
experience here at KPU.
E
xplore, explore, explore.
There are a bazillion ways
to be involved on campus. Find
your thing! This is your best
way to make really amazing
friends and engage in truly
exciting experiences. University
is a time to grow and change.
Leave that comfort bubble to
test your limits and find what
you love to do. I did, by joining
the orientation leadership team,
student leadership conference,
dragon boating…you get the
picture. Remember we all—
students, faculty and staff—are
in a community engaging the
mind and whole person; get
the most out of it!
Jacqueline Nobauer, BBA
in Human Resources
Management Student,
Langley Campus
Orientation Captain
Y
our time at university should
be filled with fun and new
experiences. But you won’t get
the chance to experience all KPU
has to offer unless you go out and
volunteer, join a club or team,
just get together with people
who have the similar interests.
I started my KPU experience
coming to campus for class and
heading straight home. Now that
I’ve started volunteering, I am
meeting tonnes of new people,
attending interesting events, and
gaining experience in my degree
field outside the classroom. I am
excited to come to KPU, even
when I don’t have class! Make the
most of your KPU experience.
STUDENTS
TO STUDENTS
Aishah Muhammad,
Bachelor of Business
Administration,
Marketing
Management,
Richmond Campus
Orientation Captain
5

check
list FOR NEW STUDENTS
Every student, whether or not they are new to postsecondary, goes through a period of transition when
they first start. Some find the transition smooth and
stress free! Others may find that it takes a while to
get the rhythm of their new life as a student.
Following are some suggestions for how you can
get started in the best way. However your journey
begins at KPU, remember there are a lot of people
that are ready and willing to help out:
Don’t forget to:
◊ Sign up for your Campus Orientation
kpu.ca/orientation
◊ Sign up for the Mature Student Reception if you
are 25 years+ kpu.ca/msr
◊ Check out Welcome Week
◊ Participate in Campus Life Week
kpu.ca/campuslifeweek
6

7
PRIOR TO THE START OF CLASSES
Ensure that you have paid all of your required fees
◊ Students in receipt of financial assistance to help fund
their studies should contact Student Awards and
Financial Assistance office regarding tuition deferrals.
kpu.ca/awards/contact_info
Login to your kwantlen.net account
◊ Set to auto forward if you aren’t going to login
regularly. Test the autoforward.
◊ Use this account to email assignments to instructors.
Get your Smart Card from any campus library
NEW STUDENT
CHECKLIST
◊ Bring a piece of photo ID to any campus library to
obtain your card.
◊ Use your Smart Card:
• To check out library books and other materials
• As your Kwantlen student ID card
• To pay for printing and photocopying
(load money onto your card at any campus library)
• To access your monthly Upass Card from any
campus bookstore
◊ The card has no expiry date—it is permanent and
automatically updated each semester.
8
Get your UPass
Your Upass is available as of the 24th of each month
though a dispenser in any campus bookstore. You will
need your Smart Card to obtain it.
Buy your books.
You’ll find your booklist through Online Self Service in
the “Student Menu” tab on myKwantlen.
Sort out your transportation to and from class
◊ Get a parking pass if you need one. This takes
five business days to receive in the mail. You must
purchase the pass through Impark (kpu.ca/parking).
◊ Get your Upass in advance of the 1st of the month!
◊ Consider the Campus Shuttle if you are going between
Surrey, Langley, and/or Cloverdale.
Create a schedule
◊ Schedule regular study time; your assignment due
dates, group projects, mid-terms, and final exam times;
adequate time to get to and from class; time to exercise;
time to chill.
NEW STUDENT
CHECKLIST
◊ Plan ahead for busy periods. Can you maintain your
schedule even through times of stress? How many
classes are you taking? Are you working? Do you have
other responsibilities?
9
ACADEMIC SUCCESS
◊ Go to class, get your course outline, and meet with
your instructors.
◊ Start your coursework right away!
◊ Make changes to your course load if necessary.
◊ Want help deciding on your course load? Talk to an
advisor. You’ll need to consider the date, however.
Check page 29 the dates and deadlines for how.
◊ Be sure to double-check your choice if you are on
student loan as a full-time student.
◊ Treat school like a job.
◊ Attend your classes.
NEW STUDENT
CHECKLIST
◊ Schedule sufficient time to do your reading
and assignments.
◊ Consider registering for:
EDUC 1100 Intro to Higher Education or
IDEA 1100 Interdisciplinary Foundations
◊ Make a point of meeting some classmates and
exchanging contact info. If you have to miss class, you’ll
have someone to ask for notes.
◊ Get ready for midterms—typically midterms will start
by the third to fifth week of class.
◊ Visit the Learning Centre for free tutoring and more!
◊ Plan for next semester.
◊ It’s typical that new students in open registration may
experience challenges in getting all of their first choices.
Be prepared with some alternatives. Most programs
have room for elective courses.
◊ Visit an educational advisor to plot out what options
you have. Advisors typically get very busy around
registration periods, so plan in advance and make
an appointment if necessary. Review their Course
Planning 101 Video Series online at kpu.ca/advising
10
◊ Learn how to calculate your Grade Point Average
(GPA). Learn about what a Withdrawal “W” is.
◊ Learn to read textbooks efficiently.
◊ Be prepared for class by reading the assigned chapters.
◊ Read to understand.
◊ Attend a seminar on reading textbooks.
◊ Keep developing your English and Math skills.
◊ Consider taking an assessment test, even if you’ve met
basic entrance requirements.
◊ Take upgrading courses if they’re recommended
for you.
◊ Find or make a great environment for studying.
◊ Create a study area at home.
◊ Consider staying on campus to study.
◊ Turn off the TV, loud music and your cell phone
while studying.
NEW STUDENT
CHECKLIST
◊ Take great notes—and use them. Use a good notetaking system.
◊ If you don’t have a system, attend a seminar on
note-taking.
◊ Review your class notes regularly: within 24 hours,
then weekly, then monthly.
11
MONEY
Create a budget. Being a student often puts the squeeze
on your finances! Plan ahead for how being a student will
affect you financially. Consider:
◊ Strategies for making your money go further.
◊ What student discounts you can take advantage of.
◊ Finding employment that works for you.
◊ Considering a student loan? Contact Student Awards
and Financial Assistance for help with navigating your
application. kpu.ca/awards
NEW STUDENT
CHECKLIST
◊ Ensuring that you have paid all your fees. If you make
changes to your course load, check the dates and
deadlines page kpu.ca/registration/dates to see how
that affects your fees.
◊ Applying for Scholarships and Bursaries if needed.
You can’t receive anything if you don’t apply
kpu.ca/awards/Awards.
◊ Your medical and dental coverage.
◊ The majority of KPU students that register in over 9
credits are also automatically opted into medical &
dental coverage. Students can opt out if they already
have coverage, but must do so within 30 days of the
start of term. You can also add on a family member.
For more details on coverage, how to opt out, or how to
add a member: mystudentplan.ca/kwantlen
GET INVOLVED
◊ Drop by Welcome Week during the first week of
classes. The Welcome Week schedule is usually posted
on the Kwantlen Student Association website kusa.ca
◊ Check out the schedule for Campus Life Week during
the second week of classes (fall semester) for ideas and
activities to try out. kpu.ca/campuslifeweek
◊ Check out different clubs, recreation activities &
classes, & volunteer opportunities. KPU is more
than classes!
◊ Check page 50 for some suggestions about how you can
get involved.
12
PERSONAL MANAGEMENT
◊ Define your personal goals for both academics
and career. How can you know that you have been
successful if you don’t know what success means
to you?
◊ Counselling Services offers lots of great workshops
and assistance with career exploration. For more
information, start here:
kpu.ca/counselling/career
◊ Take the time to brush up on any skills that you
might need.
◊ The Counselling Services department offers a wide
range of skill building workshops at the beginning
of every term i.e.: time management, avoiding
procrastination and more
kpu.ca/counselling/academic/study_seminars
◊ Sign up for a Peer Mentor through the Learning Centre
kpu.ca/learningcentres/Workshops_and_Seminars
NEW STUDENT
CHECKLIST
◊ Create a lifestyle that supports your studies.
◊ Review your work schedule.
◊ Get enough sleep (minimum 7 hours).
◊ Don’t “jetlag” yourself on the weekends.
◊ Make time for regular exercise and healthy meals.
◊ Be aware of the impact of drugs and alcohol.
◊ Be aware of student safety issues.
◊ On campus–you can contact campus security via any
campus payphone free of charge or call:
Cloverdale: 604.598.6076
Langley: 604.599.3276
Richmond: 604.599.2676
Surrey: 604.599.2076
13
Cloverdale, Langley, Richmond and Surrey—no matter where
you’re enrolled, KPU’s four South Fraser Region campuses offer
the same access to academic, social and support services
kpu.ca/campus
14
CAMPUS
i n f o r m at i o n
15
KPU CLOVERDALE
5500 180 Street, Cloverdale, BC
Canada’s most advanced trades and technology training
facility, KPU Cloverdale offers more than 20 programs
at its spacious, state-of-the-art campus. Computer labs,
study lounges and modular technology spaces are just
some of the modern amenities KPU Cloverdale boasts.
KPU LANGLEY
20901 Langley Bypass, Langley, BC
CAMPUS
INFORMATION
Looking for a university experience with a personalized
feel? KPU’s Langley Campus offers a range of education
options, including one- and two-year programs, as well as
degrees. The 45-acre campus features a newly renovated
student services area and cutting-edge science labs. KPU
horticulture students have access to some of the most
advanced facilities, including a botany lab, Venio-style
greenhouse, polyhouses, and container and in-ground
nurseries. Music classes, teaching studios and individual
practice rooms provide the perfect setting for fine-tuning
skills prior to performing in the 250-seat auditorium, ideal
for rehearsals and concerts.
KPU RICHMOND
8771 Lansdowne Road, Richmond, BC
Home to a wide variety of programs, including those
within the Centre for Design and Communications, KPU’s
Richmond Campus offers state-of-the-art computer labs,
studio spaces and fully equipped science labs. Check out
student services and study areas, newly renovated for
Fall 2013.
KPU SURREY
12666 72 Avenue, Surrey, BC
KPU Surrey Campus features a gymnasium, fitness
room and conference centre. In addition to its modern
classrooms and study areas, the campus includes two
cafés, visual arts gallery and a number of laboratories.
At the heart of the campus is the Coast Capital Savings
Library, offering students unprecedented access to
learning resources and services.
16
SAFETY & SECURITY
kpu.ca/facilities/security
The safety and security of students, faculty, staff and
visitors is of the upmost importance to KPU—that’s why
security personnel are available to escort any member
of the KPU community from campus buildings to
their vehicle.
If you’re teaching or attending an evening class, we
encourage you to use “the buddy system”—walk with a
friend, travel in groups to parked cars or get a ride to your
vehicle. And, report all security incidents to an onsite,
uniformed security officer.
Contact security for an escorted walk to your vehicle:
Cloverdale: 604.598.6076
Langley: 604.599.3276
Richmond: 604.599.2676
Surrey: 604.599.2076 CAMPUS
INFORMATION
I M P ORTA N T: Public telephones equipped with red security
buttons are located throughout the campus. These buttons will
put you in contact with security personnel, free of charge. Other
than the Cloverdale campus, all KPU campuses have yellow
boxes with red emergency call buttons. KPU facilities and
security personnel answer these two-way speakerphones.
17
TRANSPORTATION
U-Pass BC
kusa.ca/multipass
The U-Pass BC program provides KPU students with full
access to almost all Metro Vancouver TransLink services.
The three-zone transit pass gives you service to SkyTrain,
SeaBus, HandyDart and discounts on West Coast Express
tickets.
KSA MultiPass
kusa.ca/multipass
CAMPUS
INFORMATION
◊ The Kwantlen Student Association (KSA) MultiPass is
ideal for students whose access to TransLink services
is limited. With the MultiPass, you’ll be able to take
advantage of several additional services, including:
◊ Exclusive passes to Steve Nash|Fitness World facilities
for as little as $5.00/month.
◊ Free fitness classes at the Richmond Campus
Blossoming Lotus Studio.
◊ Campus-to-campus shuttle service
(see Intercampus Shuttle for more information).
◊ On-campus, discounted access to the Car2Go car
sharing program.
◊ New secure bike lockers on each campus for
commuting students.
Transit
translink.ca |  604.953.3333
Langley, Richmond and Surrey are well served by the
Translink transit system, in fact, bus route 301 quickly
connects KPU Surrey and Richmond campuses.
18
Intercampus Shuttle
kpu.ca/upass/shuttle-schedule
Looking for a little more time to study? Trying to save
money on gas? The KPU shuttle can help you do both,
moving students quickly between the Surrey, Langley
and Cloverdale campuses.
Carpooling
ride-share.com
We’re so committed to reducing the number of single
occupancy vehicles on our roads, we offer carpool
parking permits at discounted rates. Interested in
carpooling? Check out the Jack Bell Foundation for
more information.
Parking
kpu.ca/parking
Because KPU’s campuses are located in residential areas,
parking is limited. Consider carpooling, taking transit,
riding a bike or walking to KPU whenever possible.
CAMPUS
INFORMATION
Pay parking is in effect 24/7 at all KPU campuses with
daily and weekly permits available. Parking at KPU
is managed by Impark—if you have questions, please
contact them at 604.420.6446 or Impark’s Violation Dispute
phone line at 604.909.3933 or impark.com.
19
FREQUENTLY ASKED PARKING QUESTIONS
What is the difference between reserved and unreserved parking?
KPU parking is first come, first served. If reserved parking
is full, reserved permit holders can find parking in the
unreserved parking areas. Unreserved pass holders,
however, can only park in unreserved parking or the
overflow parking at the Newton Athletics Park.
Are parking permits valid on all campuses?
Yes, you can use the same permit on all our campuses.
If I purchase a day pass is it valid on all campuses?
CAMPUS
INFORMATION
Yes, you can use the same pass on all our campuses until it
expires for that day.
If I purchase a day pass, leave and come back and am unable to get the same stall
number, do I have to buy a different day pass?
No, you do not need to purchase another pass as long as
you place the day pass receipt face up on your dash. Don’t
forget to ensure the pass is still valid.
How many people are needed to qualify for the carpool permit?
Two people must arrive at the campus in the same vehicle
for a carpool permit to be valid.
If I have a Disabled Persons’ Parking (SPARC) permit, do I still have to purchase a
parking permit?
No, as long as your SPARC permit is valid, we don’t require
you to purchase a parking permit.
Where can I park if I have a SPARC permit?
SPARC pass holders can park in the disabled parking
stalls for free with their permits. They are expected to pay,
however, if they’re not parked in a designated spot. In other
words, it’s the designated stall that is free—not the pass,
and the pass is not transferable to other parking stalls.
20
What happens if all the parking is full on the KPU Surrey Campus?
On the rare occasion that all parking spaces are full at the
Surrey Campus, there is free overflow parking available
at the Newton Athletics Park on 128 Street one block
north of 72nd Avenue.
Check out: kpu.ca/supply/park_transit/overflow
for more information.
Where are the electric/hybrid parking stalls?
KPU Surrey and Cloverdale campuses have a number of
designated parking stalls for electric and hybrid vehicles:
◊ Surrey campus parking stall numbers:
862, 863, 864, 865, 866. ◊ Cloverdale campus parking stall numbers: 146, 147.
Regular parking rates still apply.
What do I do if I lose or misplace my parking permit tag?
Please call Impark at 604.420.6446 extension 0.
CAMPUS
INFORMATION
What should I do if change vehicle license plate?
Please call Impark at 604.420.6446 extension 0.
21
22
KWANTLEN
technology
23
INFORMATION AND EDUCATIONAL TECHNOLOGY (IET)
kpu.ca/iet
 servicedesk@kpu.ca  604.599.2116, Option 3
IET provides the KPU community with a wide variety of
computing, networking and telecommunication
services, including:
◊ Online Self-Service (for registration, grades, etc.)
◊ myKwantlen (email)
◊ Computer lab accounts (to login on campus)
◊ Secure wireless Internet
◊ Moodle (for online course content)
KWANTLEN
TECHNOLOGY
Contact IET:
kpu.ca/iet
servicedesk@kpu.ca
604.599.2116, Option 3
Service Desk Hours:
Monday to Friday, 7:30 a.m.–5:00 p.m.
WIRELESS AVAILABILITY
kpu.ca/wireless
Free WiFi is available for registered students and KPU
employees in all interior locations on all campuses. Although
the "KwantlenWeb" network is available, we encourage
you to use the "KPUSecureStudent" network for increased
privacy when connected.
ONLINE LEARNING: ONLINE OR PARTIALLY ONLINE COURSES
Partially online courses are designed to replace some
classroom time. Each course instructor will design the online
component in a unique way, for instance an instructor might
choose to replace one two-hour block in the week with
online work, and another might choose to replace several
weeks of the semester with online work.
Fully online courses are offered in many disciplines and
departments. Some require in-person attendance for
orientation or for exams and all develop interactivity among
students and instructors in online environments. Students
can do well in online courses, but those who have the most
success are self-directed and motivated.
24
Students can access their partially or fully online course
anywhere there is a reliable Internet connection—a dial-up
connection is not advised, however. Online courses are listed
in the current timetable. After students have registered for
a partially or fully online course they should log onto the
myKwantlen student portal and click on the “My Courses”
tab to access their course sites.
ONLINE TOOLS FOR ALL COURSES
Many instructions choose to use online tools to support
face-to-face classes. If an instructor has set up a website
for a course, it will be available to students from their
“My Courses” page in myKwantlen.
Moodle (Kwantlen Online Courses)
Moodle is an open-source system for delivering fully
and partially online courses. If you are accessing your
Moodle course through myKwantlen, you will be logged
in automatically. To log in directly to Moodle use the
following websites:
Main Academic Site: https://courses.kpu.ca
Trades and Technology: https://trades.kpu.ca
KWANTLEN
TECHNOLOGY
Your username and password are the same ones you use for
myKwantlen and to register online.
To use Moodle effectively, keep in mind the following:
Email: Instructors will only use your KPU student email
address for course communication. You can change your
email settings to auto-forward messages to your personal
email account.
Web Browsers: Check out kpu.ca/online-learning/about_
moodle to learn how to optimize your browser for Moodle.
Service Desk: Contact KPU’s IET Service Desk for technical
support on myKwantlen and Moodle programs.
REBOOT
reboot@kusa.ca |  604.599.2348
A Kwantlen Student Association service, Reboot provides
students with free technical support, data backup, software
troubleshooting, format/re-install, virus-removal, adware
removal, upgrades and discounted hardware repairs.
Available Monday to Thursday, 11:00 a.m.–4:00 p.m.
KPU Surrey Campus, Cedar Building, Room G1225
25
26
r e g i s t r at i o n
AND
course
planning
27
COURSE PLANNING FOR YOUR PROGRAM
kpu.ca/advising
How will the courses you take this semester fit into your
overall education goals and program requirements? This
is what you should ask yourself when course planning
and check out the resources available at the websites
listed above.
REGISTRATION
AND
COURSE
PLANNING
Advisors can provide and explain educational and
occupational information to students engaged in
weighing career alternatives—and they’re are also
available to guide students in selecting and planning
effective programs through individual consultation and
group course planning sessions.
REGISTRATION
Steps for Registration
1.Pay your registration deposit.
2.Review your Course Planning Worksheet.
3.Check the course descriptions online at
kpu.ca/calendar/courses.
4.Check the online timetable.
5.Register.
6.Pay your tuition and fees.
You can also register online. Check out
kpu.ca/advising/resources/registration_tutorials
for a tutorial if you’re new to registering online.
28
IMPORTANT DATES AND DEADLINES
kpu.ca/registration/dates
June 10, 2013
First day of registration
for Fall semester
August 20, 2013
Tuition Fee Payment Deadline
September 2, 2013
Last day to drop (100%)
September 3, 2013
Fall semester Classes start
September 10, 2013
Last day to add/drop
without “W” (70%)
September 10, 2013
Withdrawal/no refund
period commences
September 13, 2013
Arrears deadline to 16:30 PST
October 28, 2013
Last day to withdraw
with a W grade
November 12, 2013
First day of registration
for Spring semester
December 9, 2013
Last day of classes
December 10, 2013
Fee Payment Deadline
January 6, 2014
Spring semester classes start
March 3, 2014
Last day to withdraw
April 12, 2014
Last day of classes
May 5, 2014
Summer semester classes start
June 30, 2014
Last day to withdraw
August 9, 2014
Last day of classes
REGISTRATION
AND
COURSE
PLANNING
Note: Dates and deadlines are subject to change
without notice.
29
WAITLISTING
kpu.ca/registration/waitlisting
KPU is pleased to offer a waitlisting feature for
registration. Students will not only have the ability to
place themselves on the waitlist, but will also be able to
see where they are on the list.
Not all classes will use waitlisting, however. Some classes
are program-restricted and will remain that way for
the duration of the registration period. Also important
to note, being placed on a waitlist does not guarantee
you a seat in the class. Waitlists do not carry forward to
subsequent semesters.
REGISTRATION
AND
COURSE
PLANNING
Students waitlisting for a class are responsible for
checking their myKwantlen email every day to see if they
have been offered a seat. It does not cost anything to be on
a waitlist and it does not count as a registration.
ADDING, DROPPING OR WITHDRAWING FROM A COURSE
kpu.ca/registration/dates
Adding
Classes can be added to your schedule at any time
during the registration period, up to and including the
late registration period (which begins after the first fee
payment deadline).
Dropping
You can make changes to your registration up to the end
of the first week of the semester without incurring an
academic penalty (a “W” on your transcript). Depending
on when you choose to drop a course, you may receive a
full or partial refund on any fees paid for that course.
In general, to receive a full refund of tuition and fees,
domestic students must drop their course(s) prior to the
first day of the semester/program. Domestic students
dropping a course before the second week of the
semester/program will receive a 70 percent refund
of tuition.
30
There are no refunds after the first week of the semester/
program. Please refer to the website listed above for
semester specific payment and refund dates.
International students receive a different schedule of fees
and refunds. Please contact Student Enrolment Services for
more information.
Withdrawing
Withdrawing from class is the formal way of avoiding a
no-credit grade on your record. Students can withdraw
from classes (or a program for Limited Enrolment
programs) until approximately mid-way through the
semester/program. Check the website above for exact dates
for open registration programs, or contact Enrolment and
Registrar Services for Limited Enrolment and Continuous
Intake programs.
Fee Payment
Tuition and fee payment at KPU is generally required 2-3
weeks prior to the first week of classes.
◊ Get familiar with the tuition fee deadline for each
semester: kpu.ca/registration/dates
REGISTRATION
AND
COURSE
PLANNING
◊ Understand the deadlines and payments: kpu.ca/
registration/feepayment
◊ Learn how to pay: kpu.ca/registration/howtopay
Students receiving financial assistance should contact the
Student Awards and Financial Assistance Office regarding
tuition deferrals: kpu.ca/awards
To ensure payments are received by published deadlines,
allow 2–3 business days processing time.
Payment Options:
◊ Online banking
◊ In-person payment at KPU
◊ By mail
◊ Online with Visa, Mastercard or American Express
Please note that tuition payments cannot be made by
credit card. International students should contact Student
Enrolment Services for credit card options. Student
fees, deposits and application fees may still be paid by
credit card.
31
GRADING SYSTEM
kpu.ca/calendar
For a full description of the grading system and GPA
calculations, please refer to the Academic Regulations
section of the online calendar at the link above.
Grade
REGISTRATION
AND
COURSE
PLANNING
Grade
Points
Percentage
Definition
A+
4.33
90-100
Exceptional achievement
A
4.00
85-89
Outstanding achievement
A-
3.67
80-84
Excellent achievement
B+
3.33
76-79
Very good achievement
B
3.00
72-75
Good achievement
B-
2.67
68-71
Good achievement
C+
2.33
64-67
Satisfactory achievement
C
2.00
60-63
Satisfactory achievement
C-
1.67
56-59
Minimal achievement.
This grade does not permit
a student to purse a
course for which the
graded course was a
pre-requisite.
D
1.00
50-55
Minimal achievement.
This grade does not permit
a student to purse a course
for which the graded
course was a pre-requisite.
F
0.00
0-49
Unsatisfactory
achievement. Student did
not meet minimum course
requirements.
GPA Definitions
◊ Quality Points: A value determined for each course
by multiplying the course credit hours by the grade
points for the assigned grade.
◊ Grade Point Average (GPA): The average of total
quality points divided by the total semester
credit hours.
32
◊ Term GPA (TGPA): The grade point average of all KPU
coursework completed in a specific semester.
◊ Cumulative GPA (CGPA): The grade point average of
all coursework completed at KPU for which a letter
grade was assigned. For repeated courses, only the
higher grade is used in this calculation.
◊ Program GPA (PGPA): The GPA for all coursework
applicable to a specific program. This is used when
determining eligibility for graduation and whether a
student has graduated “With Distinction.”
What is a “GPA”?
GPA refers to grade point average. Each letter grade is
assigned a point value which is called the grade point.
The GPA is the average of the grade points of the courses
you have taken and it is a function of the number of
credits each course carries. For example, to calculate the
GPA of a 3-credit course with an A and a 5-credit course
with a C+, you would do the following calculation:
Letter
Grade
Grade Point
Credits
Quality
Points
A
4.0
3
12.0
C+
2.33
5
11.65
Total:
8
23.65
REGISTRATION
AND
COURSE
PLANNING
You then divide the total Quality Points by the total
number of credits:
23.65 Quality Points 8 credits
= 2.96 GPA
Your transcript will show two different grade point
averages. The term GPA is the point average of your
grades over one semester. The cumulative GPA is the
point average of your grades over all the academic
courses you may ever have taken at KPU.
33
34
STUDENT
resources
35
ALUMNI NETWORK
kpu.ca/alumni |  alumni@kpu.ca |  604.599.3003
KPU graduates are considered an alumnus and can
continue a lifetime connection to the University and
fellow alumni.
STUDENT
RESOURCES
As an alumnus, you can attend alumni events, receive a
monthly e-newsletter featuring alumni success stories,
updates from our grads, information about KPU and
community events and other useful articles for alumni.
In addition, you’ll receive a free business directory, access
to employment services, and gym and library use. You
can also access exciting discounts and rewards offered
through our affinity partnerships.
ASSESSMENT & TESTING SERVICES
kpu.ca/testing |  testing@kpu.ca |  604.599.2368
KPU administers placement tests for the following areas:
◊ English (EPT) ◊ Math (MPT)
◊ ACP English assessment
◊ English as a Second Language (ELST)
◊ Vocational assessments
◊ Typing tests (Surrey campus only)
◊ Invigilation or proctoring for other institutions
◊ Out-of-town testing for students wishing to study at
KPU who do not reside in the Lower Mainland
BOOKING PLACEMENT TESTS
To book and pay for your placement test go to the
Enrolment & Registrar Office. You will receive an official
receipt and an information sheet, which you will need to
take to your scheduled testing session.
If you are currently registered in a KPU course, you
cannot write a placement test to qualify for admission
into a course for which the course you are taking is
a prerequisite.
36
Testing services are available on each of KPU’s campuses,
but hours vary according to demand. Check out the
website above for more information.
BOOKSTORE
kpu.ca/bookstore
KPU’s bookstore is the best place to find your entire
course needs. We offer new, used, digital and rental
textbooks and carry a great selection of crested clothing,
giftware, pop, candy, and much more.
Bookstores are located on all four campuses and have
many sales and special events throughout the year.
PERSONALIZED TEXTBOOK LIST
kpu.ca/bookstore/students/personalized_booklist
Print out your personalized booklist created specifically
for your registered courses before shopping for your
textbooks. View your personal booklist online at the
link above.
BOOK BUY BACK
STUDENT
RESOURCES
Students have the opportunity to sell books back to the
bookstore at our buyback. Please check our website for
dates, times and the list of books we are purchasing
each semester.
604.598.6020 (Cloverdale)
604.599.3220 (Langley)
604.599.2511 (Richmond)
604.599.2353 (Surrey)
CAREER SERVICES
kpu.ca/careers |  careers@kpu.ca |  604.599.3401
We proudly support KPU students and graduates find
meaningful employment and help them expand and
improve skills needed to land the perfect job.
Our objective is to help you transition from the learning
experience to the working experience, by providing
you with:
◊ Access to job postings targeted at KPU students, using
our online system—Career Connection
◊ Workshops on resumes, cover letters and interviews
◊ Individual assistance with finding work
◊ Annual Career Day
◊ Free resource material
37
ANNUAL CAREER DAY
KPU’s Career Day is a free career and employment fair
for all students and alumni. Take the opportunity to
make industry contacts, gather information, hear about
job leads and practice promoting yourself. Career Day
is typically held in early March each year. Check out the
Career Services website for more details.
CO-OPERATIVE EDUCATION
kpu.ca/coop |  co-op@kpu.ca |  604.599.2465
STUDENT
RESOURCES
Want to gain a competitive edge in the marketplace?
Co-operative education provides you with paid, practical
work experience that gives you an opportunity to apply
the skills you are gaining to the real world. It alternates
between semesters of paid work related to your program
and semesters of academic study.
Co-op experience expands your professional skills
and increases your career networking. We have solid
relationships with some of the best employers in BC. As a
result, KPU co-op students have a well-earned, top-notch
reputation in the industry.
EDUCATIONAL ADVISING
kpu.ca/advising |  advising@kpu.ca |  604.599.2000
KPU’s educational advisors are available to help with:
◊ Course planning and selection
◊ Program choices
◊ Registration
◊ Course prerequisites and upgrading
◊ Program and graduation requirements
◊ Academic regulations and policies
◊ Educational planning for career goals
◊ Transfer information
Educational advisors are committed to helping students
become self-directed learners and responsible decision
makers, empowering them to take a more active role in
creating their pathway to academic success.
38
FIRST NATIONS COORDINATOR/ABORIGINAL GATHERING PLACE
kpu.ca/aboriginal |  darlene.willier@kpu.ca |  604.599.2269
With links to Aboriginal community organizations, KPU
provides a range of resources and support for Aboriginal
students. The Aboriginal Gathering Place, located in C166
on the Surrey Campus, provides a place to socialize and
study, and has access to computers.
FOOD BANK
kusa.ca/foodbank |  foodbank@kusa.ca |  604.599.2561
The KPU Student Association (KSA) Food Bank Program is
available to all students who are in need of food. Through
a locker program, we are able to offer food hampers
anonymously to any student on any campus.
◊ Students are eligible for two food hampers a month.
◊ Fill out the online request form.
STUDENT
RESOURCES
◊ The Food Bank Coordinator will receive your request
and arrange for a locker to be set up for you.
◊ The Food Bank Coordinator will then email you with
information on how to access your hamper.
All information provided will be kept strictly confidential.
The entire process usually takes at least one week from the
day of your request. If you are in an emergency and need
food more quickly, please contact: foodbank@kusa.ca
FOOD SERVICES
kwantlenkuisine.com
Cafeteria and catering services are provided to KPU by
Sodexo Canada. Cafeterias and food service areas are
located on all campuses:
◊ Cloverdale: West, Main Floor, Room 1230
(near the Bookstore), 604.598.6163
◊ Langley: East, Main Floor, Room 1571
(near the Bookstore), 604.599.3267
◊ Richmond: South West, Main Floor, Room 1745,
604.599.2689
◊ Surrey: Birch Building (B), Second Floor,
Room 212, 604.599.2215
39
Additionally, Tim Hortons are located:
◊ Richmond: South West, Main Floor, Room 1745
604.599.2689
◊ Surrey: East, Main Floor Foyer of Cedar Building
604.599.2215
During the regular school year, Sodexo will be updating
the daily specials at each location plus upcoming
promotions on a weekly basis online. Submit your
feedback or a recipe from home on the website
listed above.
GRASSROOTS CAFÉ
STUDENT
RESOURCES
The GrassRoots Café is owned and operated by the
students it serves. Food is local, healthy, affordable, ,
organic and ethically purchased. Don’t forget to bring
your own mug for a discount. Our café is also fully
licensed, so come on down for an alcoholic beverage after
your class.
The café can be found within the GrassRoots Lounge, the
hub of student life and activity on KPU’s Surrey Campus.
The lounge has free computer use, filtered water, discount
photocopier and a giant projector TV to enjoy daily
movies and sporting events.
INFORMATION AND EDUCATIONAL TECHNOLOGY (IET)
kpu.ca/iet |  servicedesk@kpu.ca |  604.599.2116, Opt 3
IET provides students with a wide variety of computing,
networking and telecommunication services, including:
◊ Online self-service for registration and grades
◊ myKwantlen, which includes email
◊ Computer lab accounts to login on campus
◊ Secure wireless Internet
◊ Moodle for online course content
Visit IET’s website for helpful information and click the
link for “IT Resources for Students.”
You can log a service request online on IET’s home page.
Service desk hours:
Monday–Friday, 7:30 a.m–5:00 p.m.
40
THE LEARNING CENTRES
kpu.ca/learningcentres
Located on all our campuses, KPU’s Learning Centres
are welcoming places where students can find learning
assistance, including:
◊ One-on-one or small group tutoring in many
program areas
◊ Online tutoring
◊ Writing support online and in person
◊ Peer coaching
◊ Sensational study skills
◊ Steps ahead
◊ Academic Boost Camp
◊ ACE-IT Transition
◊ English Conversation Clubs
STUDENT
RESOURCES
◊ Exam Jam
◊ Learning strategies
Cloverdale: Library, 604.598.6062
Langley: Room 2070, 604.599.3444, tlclangley@kpu.ca
Richmond: Library-Room 1100, 604.599.3454,
tlcrichmond@kpu.ca
Surrey: Arbutus Building, Room 1650, 604.599.2437,
tlcsurrey@kpu.ca
COAST CAPITAL SAVINGS LIBRARY
kpu.ca/library | kpu.ca/library/services/askalibrarian |
kpu.ca/library/services/hoursloc
More than one million people visited our campus
libraries last year. Why? Because each campus library
has a wide range of resources and services to meet your
research needs, including:
◊ Smart Card (your library card and student ID
combined)
◊ Print books, ebooks, journal articles, streaming videos,
government documents
◊ Research help and advice
◊ Information, including subject specific web guides in
your area of study
41
◊ AV equipment, such as projectors, flash drives,
digital cameras
◊ Wireless Internet, computer labs, printers, photocopiers
and scanning services
◊ A variety of study spaces, including group study rooms
◊ Friendly staff to help you find your way around
Our hours vary depending on the campus and time of year.
Check out our website for current library hours.
MULTI-FAITH CENTRE
kpu.ca/multifaith
STUDENT
RESOURCES
Established in 2011, KPU’s Multi-Faith Centre is a pilot
program bridging between local faith communities and the
University, fostering religious diversity, cultural sensitivity,
social responsibility and community engagement. The
Centre is a resource for students wrestling with ethical
dilemmas, and hosts forums on spirituality and life, religion
and politics, and the diversity of conscience and convictions.
OFFICE OF INTERNATIONAL STUDENTS AND SCHOLARS (OISS)
kpu.ca/oiss |  oiss@kpu.ca |  604.599.2566
OISS is your resource and support centre for all things
international at KPU. We can help with international
student support services to global learning experiences.
GLOBAL LEARNING EXPERIENCES
kpu.ca/exchange |  internationalprograms@kpu.ca
At KPU, global learning experiences include open world
exchanges, field schools and international co-op. There are
many ways to incorporate a global learning experience into
your program:
42
◊ Open world exchange. Students can study for one or two
semesters at one of our partner institutions—located
around the world—and receive course credit at KPU. If
you have at least a B- average and will have completed
30 university credits by the time you wish to go on
exchange, you are eligible to apply. The application
deadline is February 15 to go on an exchange for the
following fall or spring semester. Late applications will be
considered on a first-come, first-served basis.
◊ Field schools and study tours. These are short term
for credit or not for credit programs, which are three
to five weeks in duration with some time spent in
Canada and abroad. They focus on a specific subject
area. These programs are great for students who
excel in a group environment or who can only make a
shorter time commitment.
◊ International co-op and work experience. The OISS
provides resources for students who wish to work or
volunteer internationally.
Top 10 reasons to go on a global learning experience:
◊ Enhance your education
◊ Increase your employability
◊ Challenge yourself
◊ Travel to new places
◊ Broaden your understanding of the world
STUDENT
RESOURCES
◊ Meet new people and make lasting friendships
◊ Live another culture
◊ Learn or perfect a second—or a third, or a fourth–
language
◊ Learn more about your own culture and how the
world perceives Canada
◊ Build your exciting story reservoir
INTERNATIONAL STUDENT SUPPORT
KPU’s OISS offers many support services for international
students. We are here to help make your time at KPU
enjoyable and successful.
INTERNATIONAL EDUCATIONAL ADVISING
International educational advisors provide both
academic and non-academic support and advice to
international students.
Non Academic:
◊ Study permits and Temporary Resident (visitor) Visas
◊ Work permits (on campus, off campus, co-op and
internship, and post-graduation work permit)
◊ Social Insurance Number (SIN)
43
◊ US Visitor Visas
◊ Private medical insurance and Medical Service
Plan (MSP)
◊ Tax returns
Academic:
◊ Information about KPU’s programs, requirements and
course planning
◊ Educational goals and success skills
◊ Registration
◊ Transfer credits
◊ Graduation requirements
STUDENT
RESOURCES
POSITIVE SPACE CAMPAIGN
kpu.ca/positivespace
Positive Space KPU is a joint effort between the
University, the KPU Student Association (KSA) and
Pride KPU. It aims to increase support and awareness for
lesbian, gay, bisexual, transgender and queer (LGBTQ)
people and issues on all four of our campuses.
The campaign is here to help create an open and inclusive
university community that values and supports sexual
and gender diversity. Positive Space also advocates a
learning atmosphere that is free of discrimination or
harassment on the basis of sexual orientations and gender
identities.
SOCIAL JUSTICE SPACE
kpu.ca/slc/campus_space_booking/social_justice_room
studentevents@kpu.ca  Birch Building, Room 208 The Social Justice Space is designated space on campus
for KPU student clubs and groups to gather, meet, work,
and have fun. It is a Positive Space that promotes the safe
and equal treatment for everyone within KPU’s diverse
student body.
The Social Justice Room is located at the Surrey Campus
on the second floor of the Birch building, next door to the
campus cafeteria. It includes two group meeting tables,
several desks, two computers, soft seating, a kitchenette,
and outdoor patio space and is open Monday to Friday
44
from 7:30 a.m. to 10:30 p.m., Saturdays from 8:00 a.m to
5:00 p.m, and Sundays from 1:00 to 5:00 p.m. Groups
can have priority within this shared space by booking
their event at:
kpu.ca/slc/campus_space_booking/social_justice_room
BOOKABLE SPACE
The Social Justice Room contains a meeting table that
seats 10 and three business stations for student club use.
In addition, the room is Wi-Fi equipped and has a small
kitchenette and outdoor patio space. To book this space,
visit the website above.
STUDENT AWARDS AND FINANCIAL ASSISTANCE (SAFA)
kpu.ca/awards |  awards@kpu.ca |  604.599.2000
KPU administers a number of scholarships, bursaries and
loans for students who require assistance in meeting basic
educational costs.
STUDENT
RESOURCES
SCHOLARSHIPS, BURSARIES AND AWARDS
A variety of criteria apply to these awards, including
assessed financial need, academic achievement, program
of study and other specific requirements. Application
deadlines for available awards, including the general
awards in-course and School of Business Awards
programs, are listed in KPU’s Awards, Bursaries &
Scholarships Guide.
GOVERNMENT STUDENT LOANS
studentaidbc.ca |  1.800.561.1818
To obtain a loan, apply directly to the government
assistance provider in your home province. This is a
one-stop process that considers you for federal and
provincial loans and grants. The government determines
student loan eligibility. Residents of BC should apply for
student loan and grant assistance through StudentAidBC.
For more information please contact the KPU Student
Awards and Financial Assistance Office by visiting the
website above.
45
CANADA STUDENT GRANT FOR PART-TIME STUDENT (CSG-PT)
The Canada Student Grant is available to students studying
on a part-time basis in an eligible post-secondary level
program. Eligibility is determined on the basis of assessed
financial need. The CSG-PT has a yearly (August 1–July 31)
funding limit of $1,200 per student. Once this limit has been
reached, students have the option to apply for the Part-Time
Canada Student Loan.
KWANTLEN EMERGENCY BURSARIES AND LOANS
STUDENT
RESOURCES
Bursary assistance may be available for those students
who demonstrate an unexpected financial emergency and
unmet financial need. Bursaries are non-repayable awards
which are allocated primarily on the basis of assessed
financial need. Emergency loans are available for students
who are experiencing an unexpected delay with their
student loans. Additional information, including eligibility
and how to apply, can be obtained from the Student Awards
and Financial Assistance office located on any campus.
ADULT BASIC EDUCATION STUDENT ASSISTANCE PROGRAM
(ABESAP)
This program is available to assist students who are
upgrading their education in preparation for postsecondary level studies. Eligibility is determined on the
basis of assessed financial need. Eligible students must be
Canadian citizens or Landed Immigrants studying either
full- or part-time in one of the following areas: University
Qualifying Studies, English Language Studies (ELST),
Adults with Permanent Disabilities Program (APPD) and
Adult Basic Education (ABE).
HOMEOWNERS PROTECTION OFFICE SCHOLARSHIP
AND BURSARY
The Homeowners Protection Office has funding available
to eligible KPU students in the form of bursaries and
scholarships. Funding will be distributed within the Trades
and Technologies academic division. Scholarship and
bursary applicants must be enrolled within one or more of
the following courses: Foundation/Carpentry, Low Voltage
or Building Envelope Technologies.
46
ABORIGINAL EMERGENCY ASSISTANCE FUND
kpu.ca/aboriginal
Through a generous one-time contribution from the
Ministry of Advanced Education Innovation and
Technology, KPU has established the Aboriginal
Emergency Assistance Fund to help Aboriginal students
who are facing financial barriers. Please see the
Aboriginal Services Office for more information.
STUDENT ENROLMENT SERVICES
kpu.ca/admission |  studentinfo@kpu.ca |  604.599.2000
Located on all campuses, we provide service and
information related to admissions, registration and
student records for KPU students. When you have a
question and you don't know where to go or who to ask,
come see us.
STUDENT
RESOURCES
STUDENTS WITH DISABILITIES
kpu.ca/ssd |  604.599.2226
Students with disabilities who require classroom
accommodations or other support services should contact
a disability advisor. Support may include, interpreting,
note taking, alternate format text, exam support, adaptive
equipment, learning specialists for students with learning
disabilities and screening and strategies.
Students with mental health disorders are encouraged to
seek assistance, such as space to take medications, contact
person when managing difficult symptoms of illness,
part-time status, program extensions, leaves from courses
during episodic illness and other support.
47
48
STUDENT
life
49
1
2
‡‡ Start by attending New
Student Orientation to meet
other new students.
‡‡ Meet Orientation Leaders;
get connected early and start well.
3 -4
5
6 -51
‡‡ Volunteer as an Orientation Leader.
Once you’ve been here for a semester or two, apply to the Orientation
Leadership Team to be a group
leader or event support crew.
kpu.ca/sld
‡‡ Check out the many club events and
activities during the year.
ksa.ca/clubs
‡‡ Participate, then consider a leadership position in one of the 45 clubs
or recognized groups on campus.
52
‡‡ Go to an Eagles’ home games and
cheer on your Kwantlen Eagles
Varsity Sports Teams. Plan an
Eagles support road trip like
the KPU – Douglas challenge!
53
‡‡ Attend a Leadership Training
Workshop through Student
Life & Development (SLD).
54
‡‡ Make use of Career Exploration/
Planning Workshops and Academic
Success Workshops offered through
the Counselling Department
and Learning Centres.
50
55
‡‡ Sign up to utilize free tutoring at
the Learning Centre: Apply to be a
Learning Centre Tutor if you can.
56
‡‡ Form a Study Group or join
one already happening!
Combine social & study!
57
‡‡ Experience the annual KPU Student
Leadership Conference: Apply to the
Planning Committee, Join the Event
Volunteer Team, or simply plan to
attend the conference in January!
kpu.ca/leadership
58
‡‡ Participate in Campus Life Week in
September: Join the Campus Life
Week Planning Team, Volunteer
as an Activity Leader, or Participate in one of the many events/
activities during this week.
59
‡‡ Recreate! Use the Open Gym
time at Surrey, participate in free
weekly drop-in sports, or register
for sport training clinics, tournaments, or fitness classes over
the year. Use the Surrey campus
Fitness Centre for lower prices
than regular gyms. Take exercise
classes at the Blossoming Lotus
Studio on the Richmond campus.
60
‡‡ Intriguing Guest Speakers are on
campus regularly – check them out!
61
62
‡‡ Attend (or even contribute to)
one of the many conferences on
campus, on topics such as:
Undergraduate Psychology
Research (Connecting Minds),
Criminology & Social Justice,
Anthropology
field work etc.
‡‡ Hang out with food and friends
at the Grassroots Café, Timmy’s
or the campus Cafeteria.
63
‡‡ Watch a movie or Canucks
game at the Grassroots Café or
other KSA Lounge big-screen!
‡‡ Start your own club and/
or create your own event
– you have the power!
64
‡‡ 4 ways to participate
with the KSA
(Kwantlen Student Association):
65
◊ Join in with regular KSAsponsored events like
Welcome Week.
66
‡‡ Attend some of the many
Career Services workshops
and special speakers/events.
69
‡‡ Volunteer with various KPU events
and projects, such as Career Day,
Science Challenge Day, and others.
70
‡‡ Join a Kwantlen Committee or
Submit your input on various
University topics – KPU regularly seeks student perspectives on campus life issues.
71
72
‡‡ Get one of the student jobs
on campus – get your social,
university and work life in tune!
73
‡‡ Write something for The
Runner, your independent
student newspaper.
74
75
‡‡ Interact with the KPU community
via social networking sites
(facebook, twitter, YouTube etc.)
‡‡ Check out Poster boards
and MyKwantlen for
event announcements!
◊ Run for student
government – and vote in
KSA elections.
67
◊ Volunteer in a Student
Association role.
68
◊ Volunteer with the KSA’s
START Program. kusa.ca
75 ways
TO GET INVOLVED
51
CAMPUS LIFE WEEK
kpu.ca/campuslifeweek
What is it? Two weeks of September (Sept 9-20), packed
with activities and events for students, faculty and staff.
Explore stuff to do at KPU beyond classes. Meet people,
get in a workout, have fun! Check kpu.ca/campuslifeweek
for a schedule of fitness classes, club meetings, sports
events, leadership seminars, pizza, movies and much
more. Most events are free and open to all! Prizes for
those that participate! Try something new...we dare you.
STUDENT LED EVENTS
STUDENT LIFE
kpu.ca/slc/student-led
Got a great idea for an event but not sure how to make
it happen? Student Life and Development wants to hear
about it! Send an email to studentevents@kpu.ca. There
are lots of opportunities to have fun on campus.
The Department for Student Life and Development
facilitates and approves student-led events on KPU
campuses. This includes booking rooms and spaces on
campus, assisting with promotions, regulating bake sales
and barbecues, and coordinating equipment and supplies.
Please review this brief guide for ideas that can help your
event: kpu.ca/slc/student-led
STUDENT LIFE & DEVELOPMENT
kpu.ca/sld
Our purpose at the Department for Student Life and
Development (SLD) is to support successful student
transition, community, and leadership development. We
are excited to be part of KPU’s mission to prepare learners
for leadership, service and success!
52
KPU’s SLD department is involved in a number of
programs and events which help give students the tools
they need for success. Some of these programs include
orientation for new students, volunteer and leadership
opportunities, and campus events designed to support
students. SLD initiatives involve faculty and staff across
various academic disciplines and student services. For
more information on SLD resources, events, courses, as
well as information on surviving and thriving in your
first year of post-secondary education, please see our
website: kpu.ca/sld
Student Leadership Conference
kpu.ca/leadership
Mark your calendars for the sixth annual KPU Student
Leadership Conference—January 31, 2014. This annual
event will be an exciting, engaging day of workshops,
networking, keynotes speakers and other opportunities.
Don’t miss out! The conference is for everyone—if you
are wondering where to get started in developing your
leadership skills or if you have been an active leader,
there will be something for you. For more information:
kpu.ca/leadership.
Volunteer & Leadership Opportunities
kpu.ca/govolunteer kpu.ca/careers
There are lots of opportunities within KPU to exercise
your leadership skills and build up your resume! Check
out kpu.ca/govolunteer or kpu.ca/careers.
STUDENT LIFE
Orientation
kpu.ca/orientation
In the last week before classes begin each semester,
new students attend orientation to get ready for postsecondary life. Meet instructors, go on a student-led
campus tour, talk to 2nd 3rd and 4th year students
about what did and DIDN’T work for them. Visit kpu.ca/
orientation for more.
Parent Orientation
kpu.ca/parentorientation
This session provides parents of new students with
information about what to expect during the transition,
what services are available to students and some key
policies regarding safety and privacy at Kwantlen. Send
your parents! Visit kpu.ca/parentorientation for dates
and locations.
Celebration of Leadership & Service
kpu.ca/sld
KPU appreciates and recognizes the various
contributions of student leaders and volunteers. In April,
the Department for Student Life & Development will host
an event to recognize student leaders.
53
Watch for the application process or nominations for
Awards including:
◊ Contribution to Student Life Awards
◊ Giving Back Citizenship Awards
◊ Eagle Spirit Awards
Eagle Spirit Awards
New for fall 2013!
STUDENT LIFE
The Eagle Spirit Awards will be awarded to a student
who has contributed to Kwantlen spirit or pride, through
a notable display of service, achievement or excellence in
any forum. Nominations will be reviewed and awarded
on a monthly basis. The Recipient will be awarded $100!
Candidates may be nominated by faculty, staff, or
other students.
Nomination form at kwantlen.ca/eaglespirit
Nominees must be:
◊ in good academic stranding (CGPA of 2.0 or greater)
◊ currently enrolled at the time of their nomination
◊ must be for an activity that occurred within the
previous 6 months of nomination
Student Leadership Training Seminars
kpu.ca/sld/leadership_programs
FREE, interactive sessions hosted by Student Life and
Development on various topics around leadership. These
are informal presentations and discussions offered by
the SLD team and guests. All are welcome! For 2013–14
SLD will be launching a series of training modules with
recognition for completion—improve your skills, connect
with other leaders and give your resume an upgrade too!
Look for upcoming seminars and speakers at
kpu.ca/sld/leadership_programs.
Contact Student Life & Development:
Web: kpu.ca/sld
Email: sld@kpu.ca
Tel: 604.599.2415
Facebook: facebook.com/kwantlen.sld
Twitter: twitter.com/kwantlensld
54
ATHLETICS
goeagles.ca |  athletics@kpu.ca
Welcome to the home of the Eagles! The Kwantlen
Eagles varsity athletics program is a destination for
high-level athletes to excel in both their sport and their
education. Fielding six varsity teams including men’s and
women’s basketball, men’s and women’s soccer, co-ed
badminton and co-ed golf, the Eagles are thrilling to
watch as they strive for more Provincial and National
titles. In 2010, the women’s soccer team repeated their
provincial gold medal and collected a CCAA National
bronze medal, while the badminton team won national
gold in mixed doubles, a Kwantlen first! Since then, the
Eagles badminton team has continued to excel at the
National Level collecting a bronze medal in 2012 and a
silver medal, both in Men’s Doubles, in 2013. This year,
Kwantlen is proud to host the CCAA Women’s Soccer
National Championships right in our backyard from
November 6–9 at Newton Athletic Park.
STUDENT LIFE
As a part of Campus Life, athletics events are a great
venue to meet people, show your school spirit, win
some prizes and be involved. All home games are free
for students!
Get paid to work on campus as a student-assistant
or become a part of the Eagles game-day event staff!
Game-day event staff are paid to help run the soccer
and basketball games including everything from
scorekeeping to event hosting. Student-assistants get paid
to monitor our Fitness Centre, gymnasium and fitness
centre desk as well! Contact us for more info!
The Eagles are led by our fearless mascot, Kwinten.
See Kwinten at campus events and at the games; he’s
always up for a photo-op and is easy to spot…he is the
oversized Eagle…
Ways to keep in touch with what’s going on with your
Eagles athletes:
Email: athletics@kpu.ca
Web: goeagles.ca
Like us on Facebook: Kwantlen Eagles Athletics
Follow us on Twitter: @KwantlenEagles and
our mascot: @KWINTEN_thEagle
55
RECREATION
kpu.ca/recreation |  recreation@kpu.ca |  604.599.2307
Get involved with Kwantlen Recreation! Hang out with
your KPU peeps, meet new people, have fun, keep healthy,
and relieve stress. Take advantage of free drop-in times at
the Surrey gym: students and staff can borrow basketballs,
volleyballs, badminton racquets and more for use in the
gym. Fitness classes and the fitness centre are offered
year round for a low cost! Get some people together and
go for the glory in one of our tournaments! New–this fall
-Recreational Basketball and Soccer Leagues!
STUDENT LIFE
Upcoming Campus Recreation Events
Dates are subject to change. For a full listing – please refer
to kpu.ca/recreation and kusa.ca/activeksa.
Drop in sports begin in
the gym
September 4
Trial Fitness Classes
Surrey, Langley, Cloverdale:
September 9–13
Richmond: September 16–20
ACTIVE KSA Campus
Race
September 13
ACTIVE KSA Dance
Walking
September 17 Richmond,
September 18 Surrey
ACTIVE KSA Table Tennis
Tournament
September 19
OAK Hike
(Stawamus Chief)
Sept 21
Basketball and Soccer
Leagues Start
September 23
Road Hockey Tournament
September 27
OAK Harvest Event
October 5
Volleyball Tournament
October 25
OAK Rock Climbing Event November 2
56
OAK Winter Event
November 7
Movember Dodgeball
Tournament
November 15
Trial Fitness Classes
January 13-17
Indoor Soccer Tournament
February 7
March Madness Basketball March 14
Tournament
FITNESS CENTRE
kpu.ca/recreation |  recreation@kpu.ca |  604.599.2307
The Kwantlen Fitness Centre is located at the Surrey
Campus next to the gymnasium and offers competitive
membership prices to student, staff and the community.
Membership gives you access to a variety of cardio
equipment, a full complement of strength training
equipment, and change rooms with showers and hair
dryers.
Prices: A complete list of membership prices is available
on the Recreation website.
Hours: Monday to Friday 8:00 am to 7:00 pm
KWANTLEN STUDENT ASSOCIATION (KSA)
STUDENT LIFE
kusa.ca |  604.599.2126
The Kwantlen Student Association is a democratic,
student-run organization that represents students on
all 4 campuses. The KSA actively seeks out ways to
enhance campus life, ensures that your academic rights
are upheld, lobbies the government and other external
organizations, and delivers student services to enhance
your experience and success at KPU.
As a student at Kwantlen Polytechnic University, you are
also a member of the Kwantlen Student Association. As
part of a students’ union, you have access to resources,
services, advocacy, and support that students might not
otherwise have. Come visit us at the KSA office on any
campus to learn about what KSA events and campaigns
are underway, and how you can get involved.
Contact the KSA: 604.599.2126 kusa.ca
Kwantlen Student Association (KSA) Discounts and Savings
◊ Free local faxing and low-cost long distance faxing
◊ Movie tickets (Cineplex, Empire, & Cinemark)
◊ Playland and PNE passes
◊ Assorted Candy and Gum
◊ Low-cost binding and laminating
◊ International Student Identity Card (ISIC) for travel
◊ Discounted Whistler/Blackcomb Lift Tickets available
online at whistlerblackcomb.com
57
Free Services
◊ Textbook Exchange BCBookworm.com
◊ Lockers (first come, first serve)
◊ Jumper Cables (borrow them for free)
◊ Student Health & Dental Plan 604.599.2431
◊ Free Condoms
◊ Sports activities kusa.ca/activeksa
◊ Blossoming Lotus Fitness Studio in Richmond
kusa.ca/ship
◊ $5 Steve Nash Gym memberships KSAMultiPass.ca
Career Opportunities
STUDENT LIFE
◊ Volunteer Opportunities kusa.ca/start
◊ Student elections
◊ On-campus jobs
Student Clubs
Student Clubs open the door to getting involved,
gaining invaluable experiences and making new friends!
Currently the KSA has over 25 clubs and recognized
groups and counting. They span from Dance Clubs to
Nursing Clubs. This is a great opportunity to express
yourself, grow as an individual, connect with others
on your campus and your community, as well as better
prepare yourself for life after graduation.
For a current list of clubs including contacts, see kusa.ca.
Don’t see what you’re looking for? Considering starting
your own club!
For more information contact clubs@kusa.ca or
call 604.599.2451.
58
STUDENT RESOURCES AND EVENTS 2013–14
New Student Transitions Program
Aug 20–22
kpu.ca/learning centres
Mature Student Reception
Aug 22
kpu.ca/msr
Academic Boost Camp
Aug 26
kpu.ca/learningcentres
Fall Orientation—Richmond
Aug 27
kpu.ca/orientation
Fall Orientation—Langley
Aug 28
kpu.ca/orientation
Fall Orientation—Surrey
Aug 29
kpu.ca/orientation
Campus Life Weeks
Sept 9-20
kpu.ca/campuslifeweek
Try Me Week—Fall
Sept 9-13
kpu.ca/recreation
100 Volunteers
Sept 13
kpu.ca/100volunteers
Campus Race
Sept 13
kusa.ca/activeksa
Volunteer Expo—Surrey
Sept 17
kpu.ca/careers
Sensational Saturday Workshop
Sept 21
kpu.ca/learningcentres
Road Hockey Tournament—Surrey
Sept 27
kpu.ca/recreation
Sensational Saturday Workshop
Oct 21
kpu.ca/learningcentres
Trades Career Fair—Cloverdale
Oct 29
kpu.ca/careers
CCAA Women’s Soccer Championship
Nov 6–9
kpu.ca/athletics
Movember Dodgeball Tournament
Nov 15
kpu.ca/recreation
Sensational Saturday Workshop
Nov 23
kpu.ca/learningcentres
Spring Orientation R/L/S
Jan 3
kpu.ca/orientation
Try Me Week—Spring
Jan 13–17
kpu.ca/recreation
Sensational Saturday Workshop
Jan 18
kpu.ca/learningcentres
Student Leadership & Service
Conference
Jan 31
kpu.ca/leadership
Career Day—Richmond
Feb 4
kpu.ca/careers
Career Day—Surrey
Feb 5
kpu.ca/careers
Indoor Soccer Tournament
Feb 7
kpu.ca/recreation
Sensational Saturday Workshop
Feb 15
kpu.ca/learningcentres
Collaborative Business Career Fair:
Kwantlen, VIU, Camosun, Langara
(Off campus)
Mar 5
kpu.ca/careers
March Madness Basketball
Tournament
Mar 14
kpu.ca/recreation
Sensational Saturday Workshop
Mar 22
kpu.ca/learningcentres
Summer Orientation R
Apr 29
kpu.ca/orientation
Summer Orientation L
Apr 30
kpu.ca/orientation
Summer Orientation S
May 1
kpu.ca/orientation
Try Me Week—Summer
May 13—16 kpu.ca/recreation
59
60
key
TO
success
61
MANAGE YOUR TIME EFFECTIVELY
(Courtesy of Kwantlen Counselling Services)
Welcome to University! Unlike high school, university
requires that students spend much more time studying
outside of class. In fact, the recommended ratio is two
to three hours of study time for every hour in class!
Keeping up with your assigned work is crucial because
once it piles up and you get too far behind, it’s almost
impossible to catch up. Many students pinpoint falling
behind as the largest factor contributing to their failure.
KEYS TO
SUCCESS
How do you balance it all? There’s nothing magical
about time management. It just take planning and
self-discipline.
Use schedules to stay on top of it all
◊ Use a semester schedule—The bigger, the better! Write
in all your assignments, midterms, finals etc., so that
you can be aware of what’s coming up.
◊ Use a weekly schedule—The Kwantlen Student
Association produces day planners that can be used to
plan out your week.
◊ Use a daily schedule—Start with what you MUST do.
Be realistic about what you can achieve.
◊ Prioritize your daily “to do” list
Rank each item in order of importance, then stick to your list!
For example….
62
MUST DO
SHOULD DO IF TIME ALLOWS...
1
Study for
Pschology test
Start
English paper
2
Read Ch. 2 and Go to
3 of Biology
yoga class
3
Buy groceries
Watch TV
Update Facebook
Stop procrastinating!
If you understand the basics of time management but
still find yourself falling behind, your problem might be
better described as procrastination. Procrastination is the
avoidance of a specific task that needs to be accomplished.
For more on time management or procrastination
seminars, please visit our website:
kpu.ca/counselling/academic/study_seminars.html
Tips for becoming time-wise…
◊ Schedule regular study periods. Do this now!
◊ Learn to say no and thin out your schedule.
◊ Use your class time well—attend, listen well, take
quality notes.
◊ Start projects as soon as they are assigned.
◊ Divide each task into small, manageable chunks.
◊ Use your best time well—not a morning person?
Schedule your study times for later in the day.
KEYS TO
SUCCESS
◊ Study on campus—you may be less likely to get
distracted
◊ Turn off the television, computer, and phone.
◊ Consolidate tasks—Return phone calls during specific
time period rather responding each time it rings.
Combine errands into one trip.
◊ Seek balance—it’s important to balance a variety of
leisure and other activates with your studies.
You may find that you need a bit more help or a different
approach. Consider dropping into the Learning Centres
for workshops on time management, and make an
appointment with a Counsellor for further support.
Sources: Fraser, L. (1996). Making Your Mark (5th ed.) and
Carter, C. et al (1998). Keys to success—How to achieve
your goals (Cdn. Ed.)
Advice from Other Students
What would KPU students do differently the next time
around?
◊ Choose courses more wisely.
◊ Go to as many program information sessions
as possible.
63
◊ Keep up with reading, meet people and study with
them. Study daily and don’t leave thing until the end.
◊ Talk to a counsellor earlier and attend more
workshops.
◊ Do the absolute best in every class even if they didn’t
enjoy it.
◊ Concentrate more on the class lectures, narrowing
down the amount of work to be covered in
the textbook.
◊ Make a semester schedule, study constructively,
complete assignments on time, prepare well for all
exams in advance.
KEYS TO
SUCCESS
◊ Seek the assistance of instructors for help
understanding material or concepts.
◊ Visit the KPU Learning Centre for help.
◊ Increase overall English skills. Consider the English
1099 course.
◊ Take EDUC 1100, it will help to prepare you properly.
◊ Think clearly. Realize that the grade point average
(GPA) you earn this semester will stay with you for
life. Very often, students only get serious after a year
of study, and then regret low grades resulting from
partying in their first year.
ACADEMIC AND CAREER PREP DEPARTMENT
kpu.ca/aca/acp
Need prerequisites for your program? Want to upgrade
your English, math or science skills? KPU’s Academic
and Career Prep Department (ACP) provides academic
pathways to success for new students heading into
university and career studies.
◊ Students can meet English, math, and science
university thresholds by taking ACP's Qualifying
Studies courses.
◊ ACP's small class sizes enhance the student learning
experience.
◊ ACP’s personalized assessments assist students with
course planning.
◊ Many ACP courses are tuition-free
(some student fees still apply).
64
◊ ACP’s courses are offered in two modes:
• Semester-based courses offered days and evenings in
the fall, spring and summer semesters.
• Individually-paced courses offered year-round.
Students may begin any time (space permitting).
Students can attend these courses quarter-time, halftime or full-time (24 hours per week).
• Check out sample ACP courses at the above link.
Please note, all ACP courses will now have a Q, for
qualifying, as the last letter of their four-letter acronym.
Previous versions of ACP courses may have different
acronyms, as our Qualifying Studies courses were
listed separately from the equivalent Adult Basic
Education courses.
ENGQ 0092 Professional and Technical English 12 (CR-3)
Students will prepare for post-secondary studies
through critical reading, listening/viewing, speaking
and technical writing. They will apply oral and writing
skills by studying, preparing and presenting a variety of
business and technical communications and essays.
KEYS TO
SUCCESS
ENGQ 1099 Writing Skills with Readings (CR-3)
Students will study and practice the process of
composition, including brainstorming ideas, thesis
creation, composing an outline, writing a draft, revising a
draft, editing and proofreading. They will acquire, review
and practice grammar skills. Students will practice
writing in response to reading critically and apply the
writing process to the composition of paragraphs and
short essays.
BIOQ 1099 Introduction to Human Biology (CR-4)
Students will study introductory organic chemistry,
bioenergetics, cell structure and function, and inheritance
and genetics. Students will also study the anatomy and
physiology of the human body, with particular emphasis
on nutrition and the body's response to infectious disease.
MATQ 1099 Qualifying Studies Math (CR-3)
Students planning to enter Bachelors’ Degree and other
programs will use this as a qualifying course. They will
learn algebra, with an emphasis on problem solving.
Students will be introduced to functions, systems of
65
equations, polynomials, quadratic functions, inequalities,
and radical and rational expressions. They will also be
introduced to exponential and logarithmic functions or
descriptive statistics or probability.
For advice on which ACP courses might be best for
you, book an appointment to meet with KPU’s ACP
Educational Advisor, 604.599.2000, or drop in any
of ACP’s classroom or faculty offices to meet with a
faculty member.
ACADEMIC BOOST CAMP
kpu.ca/boostcamp
KEYS TO
SUCCESS
This free, one-day program is aimed at helping students
on academic warning or probation assess their situation
and make some changes—and, lunch is included!
This seminar is aimed at providing students with:
◊ Information and recommendations for further actions
or service.
◊ Seminar options that can help address the reasons for
the academic situation.
STEP AHEAD TRANSITION PROGRAMS
kpu.ca/learningcentres
Got a question about what to expect at KPU? Get a
sense by meeting and talking with people who have
been successful in university. You’ll learn helpful
strategies, meet student mentors, instructors and learning
professionals.
Our Learning Centres offer two transition programs to
help you get started on your university experience.
◊ It’s About U takes place August 20, 21 and 22, 2013 (for
students starting in September)
◊ Step Ahead takes place January 3, 2014 (for students
starting in January)
Register at the link above.
66
EXAM JAM
Exam Jam is a unique event on the Langley, Richmond
and Surrey campuses designed to help students prepare
for their exams. This one-day event incorporates a mix
of programs that provide students the opportunity to
engage in their course material as well as attend healthminded study breaks and activity sessions.
SUCCESS SKILLS SEMINARS
KPU's Counsellors and the Learning Centre provide
a variety of seminars to help students increase their
academic effectiveness. Most of these information-packed
seminars are free of charge. These are a sample of topics
offered...for more information including a schedule of
dates and times, see: http://kpu.ca/counselling/academic/
study_seminars.html
◊ Stop Procrastinating: If you find yourself struggling
with chronic academic procrastination, and if you are
ready to make a change, this workshop may be right
for you.
KEYS TO
SUCCESS
◊ To Withdraw or Not to Withdraw?: That Is the
Question! Deciding whether to withdraw from a
course so that you receive a "W" and not an "F" can be
tough. This seminar will address issues to consider
when making that decision.
◊ Anxiety Can Help or Hinder. Are you scared stiff
about upcoming exams or oral presentations? Find out
how to apply proven strategies that can keep anxiety
in the moderate zone – and actually help you perform
better
◊ Introduction to Conflict Management: In this
interactive session, you will discover more your own
style as well as other ways to manage in difficult
conversations and sticky situations.
◊ Teamwork: Learn ways to make study groups and
team projects work. Explore group dynamics and
strategies for overcoming challenging situations.
67
CAREER PLANNING SESSIONS
Did you know that having a clear educational and/or
career goal is one of the most important determinants
of student success? The Counselling Department’s free
Career Planning seminar assists anyone who is not
sure where to start when choosing a career direction
or changing career paths. This seminar provides you
with basic information about key aspects of career
decision-making and with resources to get you started on
researching and planning your future.
CAREER EXPLORATION SEMINAR SERIES
KEYS TO
SUCCESS
Career Explorations seminars help you to gain more
information about yourself and suitable occupations. In
this seminar, through standardized career assessments
and other activities, you will explore your interests,
personality traits, values and skills as they relate to career
choice. Get valuable information about occupations and
employment trends that will help you to plan your career
objectives. Please note: there is a fee for this seminar to
cover the cost of testing.
CAREER & LIFE CLARIFICATION GAME
Fun and interactive new initiative to assist students
with career clarification. In a three hour group format
students will begin to clarify their desires, assets, skills,
temperament and other integral factors related to career
decision making. Cost is only $5. PERSONAL COUNSELLING SERVICES
Counsellors help students with a wide range of personal
issues that affect their academic performance and/or
general well-being. Some examples of common
concerns are:
◊ Adjustment to post-secondary studies
◊ Anxiety, depression and stress-related difficulties
◊ Relationship and family problems, inter-personal
conflict
◊ Perfectionism and procrastination
◊ Eating disorders
68
◊ Drug and alcohol use, internet addictions
◊ Assault or abuse
◊ Sexual identity questions
◊ Grief
◊ Trauma
In addition, counsellors assist students in crisis and make
referrals for specialized help.
COURSE WORK
The Department of Learning Communities offers the
following courses:
EDUC 1100 CR-3 (formerly LCOM 1100) Introduction to Higher Education
Students will develop an understanding of the purpose
of post-secondary education and how it can enhance the
quality of their lives and their communities. They will
explore their place in the university through examining
the history and functions of education (e.g., the exclusion
of certain groups, the relation of education to living in a
democratic society). Students will also begin to develop
abilities necessary to maximize their education, including
the ability to participate in scholarly discourse, recognize
connections between disciplines, and understand the
world and act within it in new and creative ways through
discussions, group work, special events, and service
learning projects.
KEYS TO
SUCCESS
Note: Students may get credit for only one of: UNIV 1100,
UNIV 1101, LCOM 1100, LCOM 1101, LCOM 1102, LCOM
1190, EDUC 1100, EDUC 1101, EDUC 1102 or EDUC 1190.
EDUC 1102 CR-3 (formerly LCOM 1102)
Introduction to Higher Education for Aboriginal Students
Aboriginal students will explore the purpose and
value of higher education, and how it can enhance
their lives and their communities. They will discuss
the relationship between Aboriginal worldviews and
traditional academia. Students will develop their abilities
to engage in academic discourse through focused
discussion of readings of interest to First Nations, Métis
and Inuit peoples. They will examine various academic
disciplines and explore the interdisciplinary nature of a
69
polytechnic education. Students will find their academic
voices through individual and group work, and they will
develop their academic reading and writing abilities with
ongoing instructor feedback.
Note: Students may get credit for only one of: UNIV 1100,
UNIV 1101, LCOM 1100, LCOM 1101, LCOM 1102,
LCOM 1190, EDUC 1100, EDUC 1101, EDUC 1102 or
EDUC 1190.
TRANSFERABLE (REFER TO TRANSFER GUIDE )
bctransferguide.ca/
KEYS TO
SUCCESS
EARLY ALERT PROGRAM
kpu.ca/earlyalert
The Early Alert program is an online service that enables
instructors to identify students who may be struggling
in a course. The system provides students with an
opportunity for additional help early in the semester so
that small problems don’t turn into bigger ones. Not all
instructors use the Early Alert system, but those who
do will often talk about the program at the start of the
semester and will usually speak with a student directly
before referring them to Early Alert.
Students are then contacted by a student services
representative, usually an educational advisor, for further
discussion and potential referrals for additional help
from departments such as the Learning Centre, Financial
Awards and Counselling Services. Our students matter
and the Early Alert program is one more way KPU cares.
70
71
KPU is committed to providing a
safe environment respectful of the
rights, responsibilities, well-being
and dignity of all its members. As
a student here, you can expect to
be a part of a respectful, engaging,
collaborative, creative and
innovative environment.
Our policies and procedures ensure
all members of the University
community can benefit from its core
values. KPU takes reasonable steps to
ensure its students are aware of their
rights and responsibilities.
72
STUDENT RIGHTS
and
RESPONSIBILITIES
73
STUDENT RIGHTS
judicialaffairs@kpu.ca |  604.599.3344
Every student has a right to …
◊ Pursue education in an environment that is safe,
secure and conducive to learning.
◊ Not to be subjected to harassment, sexual harassment,
bullying or discrimination, indignity, injury or
violence.
STUDENT RIGHTS
AND
RESPONSIBILITIES
◊ Free inquiry, expression, belief, political association
and assembly, provided they do not interfere with the
rights of others, with the effective operation of the
University or violate other University policies and
procedures.
◊ Due process and procedural fairness in any
investigation of allegedly improper student conduct
or alleged violations of policy.
◊ Protection of privacy consistent with University
policy and existing privacy legislation.
◊ Be informed of the content and requirements of their
courses and programs.
◊ Reasonable and legitimate access to the University’s
buildings and facilities.
◊ Reasonable access to statements of policies,
procedures and guidelines of the University and
student organizations.
◊ Form clubs and committees through the KPU Student
Association and to associate with other organizations
to promote common interests.
◊ A responsible student press independent
of university structure.
STUDENT RESPONSIBILITIES
Along with rights come certain responsibilities.
Academic and non-academic integrity are inherent in
student responsibilities.
KPU students are responsible for …
◊ Acting consistently with the values of the University
community (kpu.ca/mission/mission-mandate) and to
obey local, provincial and federal laws.
74
◊ Abiding by all KPU policies found at kpu.ca/policies.
◊ Exercising their freedoms with honesty, integrity,
and respect for the principles of justice, equality and
human rights.
◊ Contributing to making KPU safe, respectful and
inclusive. Students must refrain from conduct that
threatens or endangers the health, safety, well-being or
dignity of any person.
◊ Their actions, whether acting individually or in a
group. Students have an obligation to make legal and
responsible decisions concerning their conduct and to
model and convey KPU’s expectations of conduct to
their guests.
◊ Resolving academic and personal problems by
communicating with the appropriate University
personnel.
◊ Keeping the University informed of their current
mailing address and any change of name.
◊ Observing and obeying all health and safety
procedures outlined for classrooms, laboratories, field
trips and practicums.
STUDENT RIGHTS
AND
RESPONSIBILITIES
◊ Becoming familiar with course outlines, content,
evaluation methods, timelines and methodology.
◊ Reading their email as directed to their Universityassigned email account and for responsible use of
technology. Students are reminded that images,
postings, dialogues and information about themselves
or others posted on the Internet are public information.
While University officials do not actively monitor these
sites, content that is brought to the attention of the
University that describes or documents behaviour that
reasonably suggests breach of KPU policy, is subject to
further investigation. The University reserves the right
to appropriately respond to these incidents, which may
include disciplinary action.
The Office of Student Risk and Judicial Affairs can assist
students with issues arising out of Student’s Rights
and Responsibilities.
75
POLICIES
kpu.ca/policies
DI S C L A I M E R :
This section is for basic information purpose only;
up-to-date policies can be found at kpu.ca/policies
Like all public, post-secondary institutions, KPU has
developed a number of policies to run as smoothly, fairly
and consistently as possible. We expect our students to
take responsibility for learning about policies to avoid
unexpected, negative outcomes.
STUDENT RIGHTS
AND
RESPONSIBILITIES
Below is a very brief summary of some of the policies that
are most relevant to students, but it is not meant to replace
a careful reading of the full policies, which are available
online at the link above. In the event of a disagreement
between this summary and the official policy manual,
the policy manual always takes precedence. You can also
contact Counselling Services on any campus for more
information.
SERVICES FOR STUDENTS WITH DISABILITIES (C36, C37)
Under the Canadian Charter of Rights and Freedoms and
the BC Human Rights Code, KPU has the responsibility
to accommodate the needs of students with disabilities to
provide equal learning and physical access.
There is a wide range of accommodations available,
which may include adaptive equipment and assistive
technology, alternate-format texts for students with visual
impairments, oral and sign language interpreters for
students who are deaf, and exam accommodations for those
with specific learning disabilities. Students' confidentiality
is scrupulously guarded (C4). For more information, see the
Services for Students with Disabilities website.
ATTENDANCE AND ACADEMIC PERFORMANCE (B2, B7, C20, L7)
KPU expects its students to attend classes regularly, to be
punctual and to show a satisfactory level of performance
and rate of progress (B2) in their programs.
Students in university studies and career programs where
letter grades are assigned, are expected to maintain a
76
minimum standard of academic achievement, usually a
grade point average (GPA) of 2.00—a "C" average (B7).
KPU places students who do not maintain this average,
first on academic warning, then, if their grades do not
improve, on academic probation (L7). Students placed on
academic probation are the last to register for courses,
reducing their options for course selection. If the grades
of students on academic probation do not sufficiently
improve, students can be required to withdraw, meaning
that they are involuntarily withdrawn from KPU and
must sit out six months—two semesters. Students who
are required to withdraw must complete an educational
plan and state, in writing, why they believe KPU should
re-admit them. Finally, students who still do not meet the
minimum academic standards after being re-admitted
can be placed on academic suspension, for a minimum
of one year. For more detailed information, see the
academic probation information at:
kpu.ca/counselling/academic/academic_probation.
Some programs at KPU, such as those in the trades
area, are set up to simulate a workplace environment,
and regular attendance in these programs is especially
crucial (B2). Keeping in touch with instructors is very
important. If a student does not attend class for three
consecutive instructional days without notifying the
instructor before or during that period, the student can
be withdrawn from the course or program or given a
failing grade. When students in these programs are
missing too many days of class, are arriving late or
leaving early, or are not making reasonable progress,
they will be required to undertake a performance
contract. This is an agreement made between the student
and the instructor outlining the conditions under which
the student is permitted to continue attending. Students
who do not meet the terms of a performance contract can
be withdrawn from the course or program involved.
STUDENT RIGHTS
AND
RESPONSIBILITIES
KPU offers a range of services to help students who
are placed on academic probation or on a performance
contract to restore their good academic standing or—
even better—to avoid the problem in the first place. For
a comprehensive overview of these services, visit the
Student Life and Development Student Success Centre.
77
APPEALS AND COMPLAINTS (C6, L6)
kpu.ca/counselling/academic/appeals_complaints
Students have the right to appeal most academic or
administrative decisions made by a KPU employee,
including grades on an individual assignment, test or for
an entire course, when they believe that policies have not
been properly followed or grading has been unfair (L6).
In addition, students have the right to voice their concerns
about instructors or other KPU employees, services or
students, but anonymous complaints are not considered
(C6). With both appeals and complaints, the other person
involved is always notified.
STUDENT RIGHTS
AND
RESPONSIBILITIES
For academic appeals that are not grade-related, the
first step is to attempt to achieve an informal resolution
directly with the staff or faculty member involved. If that
outcome is unsatisfactory, the second step is for students
to submit an appeal form and letter within 20 working
days from the date of the decision being appealed to
Enrolment and Registrar Services, stating their case and
the desired outcome. At this stage, the office will review
the appeal and either grant or deny it. If the appeal is
denied, students can ask the Appeals Committee—
which is composed of a student, a faculty member, an
administrator, and the Dean of Qualifying Studies and
Student Services (who does not vote)—to consider their
case. If the student is still unhappy with the committee's
decision, the final step is to take the appeal to the
Vice-President, Administration and Student Services, for
consideration.
For grade appeals, the first step is to attempt to resolve
the situation with the instructor who assigned the grade.
If this fails, the next step is to submit an appeal form to
Enrolment and Registrar Services within 20 working
days of receiving the grade. The Dean responsible for the
course will review the appeal, and will either make the
decision about the grade on his or her own, or arrange
for the student's work to be re-marked by two other
instructors. When students are unhappy with the Dean's
decision, they can ask the Appeals Committee and then
the Vice President, Academics, to review it, but only when
they believe the grade appeal process itself has not been
properly followed.
78
For complaints, the first step is to attempt an informal
resolution directly with the employee or other student
involved. If that outcome is not satisfactory, the complaint
must be put in writing and will be forwarded to the
appropriate administrator, usually the Dean responsible
for the staff or faculty member involved. The Dean will
informally attempt resolution. If that is unsuccessful, the
Dean or another administrator will formally investigate.
If the student is still unhappy, the final step is to take the
complaint to the Vice-President, Academics, and then, to
the President.
For further information and support on both appeals and
complaints, contact a counsellor, or see the appeals and
complaints information at the link above.
PLAGIARISM AND CHEATING (C8)
kpu.ca/counselling/academic/policy_summary
KPU takes plagiarism and cheating very seriously.
Students who cheat or plagiarize and are caught will be
disciplined, and the penalty can range from receiving
a grade of zero on the test or assignment in question, to
failing the course involved, to being suspended.
STUDENT RIGHTS
AND
RESPONSIBILITIES
Students who help other students cheat or plagiarize
can also be disciplined. Students who are accused
of plagiarism or cheating have the right to consult
with a counsellor or the KPU Student Association's
Ombudsperson, but we urge them to avoid the problem in
the first place by consulting with their instructors about
what constitutes plagiarism and cheating.
For further information on this policy and examples
of what constitutes plagiarism and cheating, see the
brochure “Understanding Academic Honesty.”
STUDENT CONDUCT, HARASSMENT AND VIOLENCE
(C21, C41, F1, G2, G23)
KPU is committed to creating a University community
that embraces civility, mutual respect, diversity, free
inquiry, individual safety and freedom from harassment
and discrimination. As such, all members of the
University community are expected to behave in a
manner that reflects these values. KPU is committed to
investigate all allegations of misconduct. Students who
79
have been found responsible for incidents of misconduct
will be given educational, empowering and restorative
opportunities to address the misconduct using the
lowest level of meaningful sanctions. Sanctions are
considered on an individual basis and may include,
but are not limited to, a warning letter, a reprimand
letter, community service, a temporary suspension or
permanent expulsion
(C21, G23, F1).
STUDENT RIGHTS
AND
RESPONSIBILITIES
Discrimination is broadly defined as any action that
singles out an individual or group for unfair treatment,
as per the BC Human Rights Code, and includes sexual
harassment. If you believe you are being discriminated
against or sexually harassed, whether by another student
or a staff or faculty member, contact a counsellor, who
can explain the process further and provide emotional
support. You can also go directly to the Office of
Regulatory Affairs with your written complaint. This
office will decide how to proceed.
INFORMATION AND EDUCATIONAL TECHNOLOGY USAGE (D1)
The user bears the primary responsibility for the material
that he or she chooses to access, send or display. This
means that, while using KPU computers or myKwantlen,
you must not view or distribute pornography or other
potentially offensive materials (G2, C21), send chain or
spam emails, download files that could crash or damage
KPU's system, hack into places you aren't supposed to
be, compromise other people's privacy (C4) or violate
copyright rules (C19).
If you are even the tiniest bit unsure of whether it's okay
to do something online—don't do it. Consequences of
violating the usage guidelines may include suspension
of computer privileges and other disciplinary actions.
Serious violations like hacking may also result in
criminal charges.
80
WITHDRAWALS AND REFUNDS (C34, C39)
kpu.ca/counselling/academic/compassionate_withdrawal
When students decide to withdraw from courses or
programs, they must officially do so through web
registration or at Enrolment and Registrar Services by the
withdrawal deadline posted in the calendar—roughly half
way through the semester. Simply not attending classes
does not equal withdrawing, and can result in a failing
grade on the student's permanent transcript.
KPU understands that, occasionally, students may not
be able to complete programs or courses due to family,
medical or emotional problems. In these cases, students
will be treated with compassion and every effort will
be made for them to complete their studies (C34). If
the problems are short-term in nature, students may
request extensions, incomplete grades (C20) or other
considerations from their instructors. Students with
longer-term issues may request a complete withdrawal
on compassionate grounds, provided they notify KPU
quickly, were in good academic standing when the
problem developed and have not attempted to complete
course requirements (i.e. have not written the final exam
or handed in the final assignment).
STUDENT RIGHTS
AND
RESPONSIBILITIES
For more information, students may contact a counsellor
or see the Compassionate Withdrawal information on the
website listed above.
For fixed term or semester-based programs, refunds—
usually 70 percent of tuition fees—can normally only be
provided if students withdraw during the first week of
classes (C39). A student who withdraws from a program
or course after the first week of classes is usually not
entitled to a refund, because KPU cannot resell a seat to
another student after this time. With continuous intake
programs, refunds are given for full months paid for but
not used.
If students strongly believe an exception to the
refund policy should be made based on extenuating
circumstances, they can submit a variance form to
Enrolment and Registrar Services, along with an
explanation and supporting documentation. If students
are not satisfied with the decision at this level, they can
appeal to the Associate Vice President, Finance.
81
CONFIDENTIALITY (C4)
KPU views all its students as adults, even those who
are not yet 19 years of age. Therefore, any information
obtained from students as part of the application and
registration process is confidential, as are the student's
academic records and counselling and advising files (C4).
When students want KPU to release information directly
to someone else, including their parents, they must
indicate this in writing.
STUDENT RIGHTS
AND
RESPONSIBILITIES
There are only a few exceptions to this rule: firstly,
when KPU is bound by law to provide the requested
information, it will do so. Secondly, when students are
perceived to be a clear danger to themselves or others,
safety concerns will override confidentiality. Thirdly,
in the case of students who are financially sponsored
by a government agency, when they withdraw or are
withdrawn from a program, the sponsor(s) may be
notified of the withdrawal. Fourthly, Kwantlen will
release some information to specific agencies, as outlined
in the declaration section of the admission application.
As a Kwantlen student, it is up to you to learn about your
rights and responsibilities—counsellors, instructors,
staff members and the KPU Student Association's
Ombudsperson can help. Don't hesitate to ask questions
about policies.
82
CONTACT
Student Enrolment Services
kpu.ca/admission
studentinfo@kpu.ca
604.599.2000
Counselling Services
kpu.ca/counselling
counsell@kpu.ca
604.599.2044 (Surrey)
604.599.2600 (Richmond)
604.599.3213 (Langley)
604.598.6044 (Cloverdale)
KPU Student Association Ombudsperson
kusa.ca
Office of Student Risk and Judicial Affairs
kpu.ca/sja
judicialaffairs@kpu.ca
604.599.3344
STUDENT RIGHTS
AND
RESPONSIBILITIES
83
ALUMNI
COUSELLING (LANGLEY)
604.599.3137
alumni@kpu.ca
604.599.3213
counsell@kpu.ca
ASSESSMENT & TESTING
COUNSELLING (RICHMOND)
ATHLETICS
COUNSELLLING (SURREY)
BOOKSTORE (SURREY)
DISABILITY ADVISORS
BOOKSTORE (RICHMOND)
EDUCATIONAL ADVISING
604.599.2368
testing@kpu.ca
604.599.2980
athletics@kpu.ca
DEPARTMENT
CONTACTS
604.599.2353
604.599.2511
BOOKSTORE (LANGLEY)
604.599.3220
604.599.2044
counsell@kpu.ca
604.599.2226
604.599.2000
advising@kpu.ca
FIRST NATIONS COORDINATOR
BOOKSTORE (CLOVERDALE)
604.599.2269
darlene.willier@kpu.ca
CAREER SERVICES
FIRST CHOICE INT’L
PLACEMENTS
CLASS CANCELLATIONS
IET
CO.OP EDUCATION
INTERNATIONAL ADVISING
604.598.6020
604.599.3401
careers@kpu.ca
604.599.2100
then press”*” key
604.599.2465
co.op@kpu.ca
COUNSELLING (CLOVERDALE)
604.598.6044
counsell@kpu.ca
84
604.599.2600
counsell@kpu.ca
604.984.0868
info@fciplacement.com
604.599.2116
servicedesk@kpu.ca
604.599.2000
INTERNATIONAL LIAISON OFFICE
604.599.2255
internationalprograms
@kpu.ca
KWANTLEN STUDENT
ASSOCIATION
STUDENT ENROLLMENT
SERVICES
LEARNING CENTRE
(SURREY)
STUDENT HEALTH & DENTAL
PLAN
604.599.2126
kusa.ca
604.599.2437
tlcsurrey@kpu.ca
LEARNING CENTRE
(RICHMOND)
604.599.2577
tlcrichmond@kwanlen.ca
LEARNING CENTRE
(LANGLEY)
604.599.2000
kpu.ca/ses
604.599.2431
STUDENT LEADERSHIP &
DEVELOPMENT
604.599.2415
sld@kpu.ca
DEPARTMENT
CONTACTS
604.599.3444
tlclangley@kpu.ca
OFFICE OF NEW STUDENT
PROGRAMS
study@kpu.ca
PARKING INFORMATION
604.599.2060
parking@kpu.ca
RECREATION
604.599.2307
recreation@kpu.ca
STUDENT AWARDS &
FINANCIAL SERVICES
604.599.2000
finauxial@kpu.ca
85
ACADEMIC CALENDAR
GRADES
kpu.ca/calendar
Online Self Service:
https://bweb.kpu.ca
ACADEMIC STANDING
kpu.ca/calendar/
generalinfo/regulations
HEALTH & DENTAL PROGRAM
ACADEMIC SUPPORT
IMPORTANT DATES
kpu.ca/learningcentres
kpu.ca/library
kpu.ca/counselling
QUESTIONS?
ADDING/DROPPING COURSES
kpu.ca/
registration/enrolling
ADMISSIONS
kpu.ca/admission
CAMPUS EVENTS
kpu.ca/events
COUNSELLING
kpu.ca/counselling
DEADLINES
kpu.ca/admission/dates
FACILITIES
kpu.ca/facilities
FINDING A CLASSROOM
kpu.ca/about/campus_info
GRADUATION
kpu.ca/convocation
COURSE AVAILABILITY
kpu.ca/
registration/timetables
kusa.ca
kpu.ca/admission/dates
INTERNATIONAL ADVISORS
kpu.ca/advising/
international
ON CAMPUS TECHNOLOGY
kpu.ca/iet
PARKING PASSES
kpu.ca/supply/park_transit
PAYMENTS & FEES
kpu.ca/calendar/
generalinfo/tuition.fees
PROGRAM OPTIONS
kpu.ca/calendar/programs
RECREATION
kpu.ca/recreation
REGISTRATION
kpu.ca/registration
SCHOLARSHIPS
kpu.ca/awards
SCHOOL TEAMS
kpu.ca/athletics
STUDENT CLUBS
kusa.ca
86
STUDENT EMPLOYMENT
kpu.ca/careers
kpu.ca/coop
STUDENT LIFE
kpu.ca/slc
STUDENT LOANS
kpu.ca/awards/
student_loans
TAX FORMS
Online Self Service:
https://bweb.kpu.ca
TRANSCRIPTS
QUESTIONS?
kpu.ca/calendar/
generalinfo/regulations
TRANSFER CREDIT
kpu.ca/transfercredit
87
KPU’S 4 CAMPUSES RESIDE IN THE HEART OF THE TRADITIONAL COAST
SALISH TERRITORIES OF THE TSAWWASSEN, SEMIAHMOO, KATZIE AND
KWANTLEN NATIONS. OUR UNIVERSITY’S NAME IS TAKEN FROM THE
KWANTLEN PEOPLE, WHO, LIKE OTHER FIRST NATIONS IN THE REGION,
WERE KNOWN AS MESSENGERS ALONG THE FRASER RIVER. KWANTLEN
CAN BE TRANSLATED TO MEAN “TIRELESS RUNNER,” AN APPROPRIATE
METAPHOR FOR THE STUDENTS, STAFF AND FACULTY OF OUR UNIVERSITY.
IN WELCOMING YOU TO KWANTLEN, WE ACKNOWLEDGE THE TRADITIONS
AND PEOPLES WHO HAVE OCCUPIED THE TERRITORIES ON WHICH OUR
UNIVERSITY RESIDES FOR OVER 12,000 YEARS.