Aspen Engineering Known Issues in V8.4 Version Number: V8.4 November 2013 Copyright (c) 2013 by Aspen Technology, Inc. All rights reserved. Aspen Acol+™, Aspen Adsim®, Aspen Adsorption , Aspen Air Cooled Exchanger, Aspen Basic Engineering, Aspen Batch Process Developer, Aspen Batch Modeler™, Aspen Batch Plus®, Aspen BatchSep™, Aspen Capital Cost Estimator, Aspen CatRef®, Aspen Chromatography®, Aspen COMThermo®, Aspen Custom Modeler®, Aspen Distillation Synthesis, Aspen Dynamics®, Aspen Energy Analyzer, Aspen FCC®, Aspen Fired Heater, Aspen FiredHeater, Aspen Flare System Analyzer, Aspen FLARENET™, Aspen HTFS Research Network™, Aspen HX-Net®, Aspen Hydrocracker®, Aspen Hydrotreater™, Aspen HYSYS Amines™, Aspen HYSYS Dynamics™, Aspen HYSYS OLGAS 3-Phase™, Aspen HYSYS OLGAS™, Aspen HYSYS PIPESYS™, Aspen HYSYS RTO™ Offline, Aspen HYSYS Upstream Dynamics™, Aspen HYSYS Upstream Dynamics™, Aspen HYSYS Upstream™, Aspen HYSYS Upstream™, Aspen HYSYS®, Aspen HYSYS® Thermodynamics COM Interface, Aspen HYSYS®, Aspen HYSYS® Pipeline Hydraulics - OLGAS 2-Phase, Aspen HYSYS® Pipeline Hydraulics - OLGAS 3-Phase, Aspen HYSYS® Pipeline Hydraulics - PIPESYS, Aspen HYSYS® Offline Optimizer, Aspen HYSYS® Hydrocracker, Aspen HYSYS® Reformer, Aspen HYSYS® CatCracker, Aspen HYSYS® Petroleum Refining, Aspen Icarus Process Evaluator®, Aspen Icarus Project Manager®, Aspen In-Plant Cost Estimator, Aspen Kbase®, Aspen MINLP Optimization, Aspen Mixed Integer Optimizer, Aspen Model Runner™, Aspen MPIMS™, Aspen MUSE™, Aspen Online Deployment™, Aspen OnLine®, Aspen OnLine®, Aspen OTS Framework, Aspen PIMS Advanced Optimization™, Aspen PIMS Submodel Calculator™, Aspen PIMS™, Aspen Plate Exchanger, Aspen Plate+™, Aspen Plus Optimizer™, Aspen Plus®, Aspen Plus® CatCracker, Aspen Plus® Dynamics, Aspen Plus® Hydrocracker, Aspen Plus® Hydrotreater, Aspen Plus® Reformer, Aspen Polymers, Aspen Polymers Plus™, Aspen Process Economic Analyzer, Aspen Process Manual™, Aspen Process Tools™, Aspen Properties®, Aspen Properties Mobile, Aspen Rate-Based Distillation, Aspen RateSep™, Aspen RefSYS Catcracker™, Aspen RefSYS Hydrocracker™, Aspen RefSYS Reformer™, Aspen RefSYS™, Aspen Shell & Tube Exchanger, Aspen Shell & Tube Mechanical, Aspen Simulation Workbook™, Aspen Solubility Modeler, Aspen Split™, Aspen Tasc+™, Aspen Teams®, Aspen Utilities On-Line Optimizer, Aspen Utilities Operations™, Aspen Utilities Planner™, Aspen Zyqad™, SLM™, SLM Commute™, SLM Config Wizard™, the Aspen leaf logo, and Plantelligence are trademarks or registered trademarks of Aspen Technology, Inc., Burlington, MA. All other brand and product names are trademarks or registered trademarks of their respective companies. This documentation contains AspenTech proprietary and confidential information and may not be disclosed, used, or copied without the prior consent of AspenTech or as set forth in the applicable license agreement. Users are solely responsible for the proper use of the software and the application of the results obtained. Although AspenTech has tested the software and reviewed the documentation, the sole warranty for the software may be found in the applicable license agreement between AspenTech and the user. ASPENTECH MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESSED OR IMPLIED, WITH RESPECT TO THIS DOCUMENTATION, ITS QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Aspen Technology, Inc. 200 Wheeler Road Burlington, MA 01803-5501 USA Phone: (1) 781-221-6400 Toll Free: (1) (888) 996-7100 URL: http://www.aspentech.com Contents Contents.................................................................................................................iii Introduction ............................................................................................................5 aspenONE Overview .........................................................................................5 Known Issues Release Notes..............................................................................5 Accessing aspenONE Documentation ..................................................................5 Aspen Exchange ......................................................................................................7 Aspen Exchange V8.4 .......................................................................................7 Process Modeling (Aspen Plus) ...............................................................................9 Aspen Plus V8.4 ...............................................................................................9 OLI Interface V8.4.......................................................................................... 10 Aspen Properties V8.4..................................................................................... 10 Aspen Properties Mobile .................................................................................. 11 Aspen Custom Modeler V8.4 ............................................................................ 11 Aspen Model Runner V8.4 ............................................................................... 12 Aspen Plus Dynamics V8.4 .............................................................................. 12 Aspen Adsorption V8.4.................................................................................... 13 Aspen Chromatography V8.4 ........................................................................... 13 Aspen Utilities Planner V8.4 ............................................................................. 14 Aspen Batch Modeler V8.4............................................................................... 15 Aspen Version Comparison Assistant V8.4 ......................................................... 15 Process Modeling (HYSYS) ....................................................................................17 Aspen Aspen Aspen Aspen Aspen Aspen HYSYS V8.4 ......................................................................................... 17 HYSYS Dynamics V8.4........................................................................... 17 HYSYS Upstream V8.4 ........................................................................... 19 HYSYS Petroleum Refining V8.4 .............................................................. 19 OTS V8.4 ............................................................................................. 19 Version Comparison Assistant V8.4 ......................................................... 20 Exchanger Design and Rating................................................................................22 Exchanger Design and Rating Products V8.4 ...................................................... 22 Aspen Air Cooled Exchanger V8.4 ..................................................................... 23 Aspen Fired Heater V8.4 ................................................................................. 24 Aspen Shell & Tube Exchanger V8.4 ................................................................. 24 Contents iii Aspen Aspen Aspen Aspen Aspen Shell & Tube Mechanical V8.4................................................................. 25 Plate Exchanger V8.4 ............................................................................ 25 HTFS Research Network V8.4 ................................................................. 26 Plate Fin Exchanger V8.4 ....................................................................... 26 Plus / EDR Integration ........................................................................... 26 Economic Evaluation .............................................................................................28 Economic Evaluation V8.4 Product Family.......................................................... 28 Aspen Process Economic Analyzer V8.4 ............................................................. 30 Aspen In-Plant Cost Estimator V8.4 .................................................................. 30 Aspen Capital Cost Estimator V8.4 ................................................................... 31 Icarus Evaluation Engine V8.4 ......................................................................... 32 Energy and Flare Analysis .....................................................................................34 Aspen Energy Analyzer V8.4 ............................................................................ 34 Aspen Flare System Analyzer V8.4 ................................................................... 35 Aspen HYSYS Thermodynamics COM Interface V8.4 ........................................... 35 Aspen Simulation Workbook .................................................................................36 Aspen Simulation Workbook V8.4 ..................................................................... 36 Process Development ............................................................................................38 Aspen Aspen Aspen Aspen Aspen Batch Process Developer V8.4 ................................................................ 38 Solubility Modeler V8.4 .......................................................................... 39 Adsorption V8.4.................................................................................... 39 Process Tools V8.4 ............................................................................... 40 Process Manual V8.4 ............................................................................. 40 Aspen Basic Engineering .......................................................................................42 Aspen Basic Engineering V8.4 .......................................................................... 42 Operations Support ...............................................................................................44 Aspen Online Deployment V8.4 ........................................................................ 44 Aspen OTS Framework V8.4 ............................................................................ 45 Aspen Online V8.4.......................................................................................... 45 Aspen Plus Based Refinery Reactors .....................................................................46 Aspen Aspen Aspen Aspen Plus Plus Plus Plus Catcracker V8.4 ............................................................................. 46 Hydrocracker V8.4 ......................................................................... 47 Hydrotreater V8.4 .......................................................................... 47 Reformer V8.4 ............................................................................... 48 Aspen Open Object Model Framework ...................................................................50 Aspen Open Object Model Framework ............................................................... 50 iv Contents Introduction aspenONE Overview aspenONE is the comprehensive set of software solutions and professional services provided by AspenTech; these are designed to help process companies achieve their operational excellence objectives. Known Issues Release Notes This document contains a summary of known issues or limitations relating to this release. Workarounds are suggested where possible. Known issues are listed as those relating to: Coexistence issues (different versions of products on the same computer). Installation issues (potential problems arising during the install or uninstall procedure). Usability issues. Please refer to the tables in each product section for issues relating to the products you are using. Accessing aspenONE Documentation aspenONE V8.4 includes new ways to access documentation associated with the aspenONE products. Documentation is now available directly from the applications. This eliminates the need to search for the Documentation DVD to find the documents that you need and ensures that you can always find the most current version of the document that you are looking for. Documentation can be found in the following ways: Introduction Installation Guides and Release Notes can be found by clicking the corresponding link on the first page of the Installation Browser. 5 Context-sensitive help can be accessed by: o Clicking the Help button on an application dialog box o Pressing F1 o Clicking the application Help menu and selecting Help Additional documents in PDF format can be accessed by: o Clicking the Online Documentation link on the product’s Start page or Start tab or selecting Documentation from the product’s Help menu. This will open the Online Documentation Center from which you can view and/or download the product-specific documents. o Logging onto the AspenTech Customer Support site and browsing the Documentation page. o Downloading all of the available documentation from the Customer website by downloading the zip file that contains the documentation. Note: The aspenONE Documentation DVD is no longer included in the DVD package. If you want a DVD that contains all PDF documents, you may request one from AspenTech Support. 6 Introduction Aspen Exchange Aspen Exchange V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Exchange 7 8 Aspen Exchange Process Modeling (Aspen Plus) Aspen Plus V8.4 Coexistence Issues Workaround/Comment No known issues Not applicable Installation Issues Workaround/Comment No known issues Not applicable General Usability Issues Workaround/Comment Polystyrene example ps.bkp does not generate correct results. Other models containing free-radical reactions which use default values of rate constants may be similarly affected. After opening ps.bkp, make these changes before running it to fix the problem: 1. Open Reactions block R1. 2. Go to the Reactions sheet. 3. Edit reaction 1 (initiator decomposition). 4. In the Initiator field, change the initiator to Cini, then change the initiator back to TBP. This causes Aspen Plus to restore the correct rate constants. A similar technique can be used to fix other files. STEAMNBS may generate wrong results for steam, especially near the critical point. Process Modeling (Aspen Plus) STEAM-TA and STMNBS2 are not affected by this problem. 9 OLI Interface V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Properties V8.4 10 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment STEAMNBS may generate wrong results for steam, especially near the critical point. STEAM-TA and STMNBS2 are not affected by this problem. Process Modeling (Aspen Plus) Aspen Properties Mobile Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Custom Modeler V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Process Modeling (Aspen Plus) 11 Aspen Model Runner V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus Dynamics V8.4 12 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Process Modeling (Aspen Plus) Aspen Adsorption V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Chromatography V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Process Modeling (Aspen Plus) 13 Aspen Utilities Planner V8.4 14 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Process Modeling (Aspen Plus) Aspen Batch Modeler V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Version Comparison Assistant V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment Only single file simulations can be run remotely. For each simulation, you select a file on your home computer, and the selected file is copied to a temporary directory on the remote computer and run. For Aspen Plus, if there are ancillary files such as .f, .dll, .ilb, and so on, the simulation must be packaged as an .apwz file. Use the .apwz file. Process Modeling (Aspen Plus) 15 16 Process Modeling (Aspen Plus) Process Modeling (HYSYS) Aspen HYSYS V8.4 Coexistence Issues Workaround or Comment Uninstalling Aspen HYSYS V8.2 or V8.3 can unregister a component shared by V8.2/V8.3 and V8.4. As a result of this Aspen HYSYS V8.4 can stop working. Start a command window as an administrator. Change the directory to your Aspen HYSYS V8.4 installation folder. Re-register this component running regsvr32 WW10_C32.OCX. Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment The flowsheet window can appear as empty when loading a HYSYS case saved in the energy analysis environment and then switching to the simulation environment. Close this window and reopen the flowsheet using the flowsheet button in the view tab of the Ribbon. Starting in Aspen HYSYS V8.3 adding ions directly to the component list is not supported any more when using Aspen Properties property packages. However, this restriction can be by passed using the APED database find dialog. This is not recommended because HYSYS will not work correctly. Aspen HYSYS Dynamics V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Process Modeling (HYSYS) 17 18 Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues No known issues Process Modeling (HYSYS) Aspen HYSYS Upstream V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen HYSYS Petroleum Refining V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen OTS V8.4 Coexistence Issues Workaround or Comment Aspen OTS V8.4 can stop working when uninstalling previous versions of Aspen OTS. Contact Aspentech Customer Support for more information how to repair the V8.4 installation. Process Modeling (HYSYS) 19 Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Version Comparison Assistant V8.4 20 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment Only single file simulations can be run remotely. For each simulation, you select a file on your home computer, and the selected file is copied to a temporary directory on the remote computer and run. For Aspen Plus, if there are ancillary files such as .f, .dll, .ilb, and so on, the simulation must be packaged as an .apwz file. Use the .apwz file. Process Modeling (HYSYS) Process Modeling (HYSYS) 21 Exchanger Design and Rating Exchanger Design and Rating Products V8.4 This section contains a summary of known issues or limitations that apply to the family of Exchanger Design and Rating products in the release. These known issues include issues related to the Aspen Plus integration. Workarounds are suggested where possible. Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment CQ00514296 There is a wrong unit of measure label for pressure in versions prior to V8.0 (mmHq instead of mmHg). This was corrected in V8.0 but caused a problem: If you open such a case in V8.0 or later the pressure value will be read incorrectly as kgf/cm2. Change the units of measure for pressure to something else in the older version and save before opening in V8.0 and later. CQ522813 When the magnification settings are changed on a machine, the overlay circles will not be centered properly. Do not change the magnification settings on the machine. CQ00392063 Labels are missing in Headings / Remarks Select Tools | Program Settings, Headings/Drawing tab and click OK. This only need be done one time; thereafter, the labels are present. In Input | Problem Definition |Headings/Remarks, the labels such as Company:, Location:, Service of Unit:, and so on, are missing for new cases. Affects all EDR applications. 22 Exchanger Design and Rating General Usability Issues Workaround or Comment CQ00397130 File-Open crashes if EDR has exported to Excel or Word. Affects all EDR applications. If an EDR file has been exported to Excel or Word and then File-Open is selected, EDR will crash. The workaround is to export to Excel or Word and then close and reopen EDR. Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Air Cooled Exchanger V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Exchanger Design and Rating 23 Aspen Fired Heater V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Shell & Tube Exchanger V8.4 24 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment The Advanced method is not yet available for kettles. Affects Shell&Tube. Nozzles on the side of an exchanger, as against on the top or bottom, are not correctly displayed on the Setting Plan The Example Files provided with the program have exchanger materials (and other text strings) omitted from the output. None. The Standard Method gives well proven results. If the files are re-run, the missing outputs will re-appear. Exchanger Design and Rating Aspen Shell & Tube Mechanical V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plate Exchanger V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Exchanger Design and Rating 25 Aspen HTFS Research Network V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plate Fin Exchanger V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus / EDR Integration 26 General Usability Issues Workaround or Comment CQ00404319 Process conditions should be grayed out, as they are determined by the relevant information from Aspen Plus interface. CQ00479429 When the embedded EDR browser in Aspen Plus has input focus during the Aspen Plus simulation run, the run status changes to “Input changed”. Any user changes to process conditions within the embedded EDR Browser will be overwritten by the next Aspen Plus run. Open a different tab before starting the Aspen Plus run. Exchanger Design and Rating Exchanger Design and Rating 27 Economic Evaluation Economic Evaluation V8.4 Product Family The following section describes known issues that can apply to Economic Evaluation V8.4 Product Family. Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues CQ - 522813 Issue Description In either Aspen Plus or Aspen HYSYS, increasing system magnification settings in Windows to 125% or 150% will cause incorrect or missing display of the Activated Economics and EDR overlays as shown below. Workaround 28 Economic Evaluation Reset the display settings to the default 100% setting as shown below. General Usability Issues Workaround or Comment CQ – 467389 Running any Decision Analyzer Utility Module - AUM (e.g. Cooling Water or Instrument Air) on a machine having Microsoft Office 64 bit installed is not supported in EE V8.4. This feature is functional on 64 bit Operating Systems (e.g. Windows 7 64 bit) with Microsoft Office 32 bit installed. NA CQ – 514713 Microsoft Access 2013 is launched when the Icarus Reporter is run for the 1st time. This occurs only once and only with Microsoft Access 2013 if it was never run previously. If this occurs, close MS Access 2013 and rerun the desired report if necessary This issue will not occur if MS Access 2013 is run once even prior to installing Economic Evaluation V8.4. Economic Evaluation 29 Aspen Process Economic Analyzer V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen In-Plant Cost Estimator V8.4 30 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Economic Evaluation Aspen Capital Cost Estimator V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable The following Known Issues relate to the Excel Spreadsheet Import/Export Feature (available only in ACCE). General Usability Issues Workaround or Comment While working in a created worksheet for a component, there may be duplicate materials listed in the corresponding materials drop-down list (for example, 2 selections for 304L). NA. This is a result of “flattening” the subscroll material lists from the ACCE GUI. Selecting either material instance is acceptable. Economic Evaluation 31 Icarus Evaluation Engine V8.4 32 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Economic Evaluation Economic Evaluation 33 Energy and Flare Analysis Aspen Energy Analyzer V8.4 34 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Energy and Flare Analysis Aspen Flare System Analyzer V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen HYSYS Thermodynamics COM Interface V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Energy and Flare Analysis 35 Aspen Simulation Workbook Aspen Simulation Workbook V8.4 36 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround/Comment No known issues Not applicable Aspen Simulation Workbook Aspen Simulation Workbook 37 Process Development Aspen Batch Process Developer V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment On Windows 7 and Windows 8 remote desktops, some APBD dialog boxes might not show the complete label for a field. On your remote Windows 7 desktop, change to Windows 7 Classic Theme using Control Panel | Appearance and Personalization | Personalization. On Windows 7 and Windows 8 remote desktops, certain atoms connected at an angle in molecular structures might not be displayed in the structure. On your remote Windows 7 desktop, change to Windows 7 Classic Theme using Control Panel | Appearance and Personalization | Personalization. There is no workaround for Windows 8. The top level Online Help only shows the top level Index and Searches will only find keywords contained at the top level, rather than finding entries in every topic of the Online Help. When moving to different topics in the Contents tab, the Index and keyword search will only find entries contained in those topics. 38 Use the Contents to navigate through the online help, or making local searches under the relevant topic. Process Development There is an Alias field in the Pure Component Editor that may be edited by the user. This Alias is used to identify the component in the Aspen Properties databanks and must therefore match a value in those databanks. If the user enters an Alias that is not known by Aspen Properties, the component will be treated as a user component and no parameters available, unless they are entered in the Pure Component Dialog. If the user entered Alias contains invalid characters for Aspen Properties, the software may crash. The Alias is usually filled in when selecting a component from the Aspen Properties databanks. If the information is entered manually instead, the user must be aware of the above and ensure that no invalid characters are entered. Please observe Aspen Properties rules. If the user intends to use a component from the Aspen Properties databanks and is not sure of what its Alias may be, it is useful to start Aspen Properties, use the Component Search Wizard and check the component Alias retrieved In the Elute-Column operation, there are specific cases where selecting a gradient will be ignored. Specify a percent in elute composition for each cut, including the last cut. If there is no specific composition you can include a negligible percent (1E-05) of a component. Loading Operation Instructions dialog from File menu, Preferences, operating Instructions may not be successful and cause a crash on closing. You currently need to have Administrator privilege in a specific install folder (e.g. C:\Program Files (x86)\AspenTech\Aspen Batch Process Developer V8.0\Database) Aspen Solubility Modeler V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Adsorption V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Process Development 39 Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment User is unable to use library isotherms Freundlich 2 and I.A.S. Freundlich 2 with concentration basis. Use library isotherms Freundlich 2 and I.A.S. Freundlich 2 with partial pressure basis. Aspen Process Tools V8.4 Coexistence Issues Workaround/Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Process Manual V8.4 40 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Process Development Process Development 41 Aspen Basic Engineering Aspen Basic Engineering V8.4 42 Coexistence Issues Workaround or Comment When Aspen Basic Engineering V8.4 is installed concurrently with a V7.x version and the user tries to open the help from V7.x, the help for V8.4 opens Not applicable Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment When using Simulation Importer to import a HYSYS simulation, the connection times out and not all of the data is imported. Open HYSYS one time before importing any simulations to initialize APED. Engineering installation where only the End User Tools have been installed, the Drawing Editor Copy and Cut operations will fail to copy the selected region to the clipboard. Paste will return an error indicating that there is nothing to paste. Use the Symbol Replication Tool, that is, run ZyqadSymbolsReplication.exe in UserServices\bin, to copy the symbol library to the client system. Aspen Basic Engineering Aspen Basic Engineering 43 Operations Support Aspen Online Deployment V8.4 Coexistence Issues Workaround or Comment Simulator Support Aspen Online Deployment V8.4 supports Versions V7.1, V7.3, V8.0, and V8.4 of Aspen Plus, Aspen HYSYS, Aspen Custom Modeler, Aspen Model Runner, and Exchanger Design and Rating, as well as V8.2 of Aspen Plus and V8.2 and V8.3 of Aspen HYSYS. Earlier versions are not supported. Version V7.3.2 of Aspen Plus is not supported. Simulator version specification A specific simulator version cannot be specified for Exchanger Design and Rating (EDR) cases; the default version of EDR is used. A specific version can be specified for Aspen Plus, Aspen HYSYS, Aspen Model Runner and Aspen Custom Modeler. Operating system support 44 Aspen Online Deployment server does not currently support Windows Server 2012. Windows Server 2008 R2 is recommended. Installation Issues Workaround or Comment Installing the online servers for AOD requires software from the Aspen Manufacturing suite. Detailed installation guidelines for installing the Manufacturing Suite software is provided in the Aspen Engineering Installation Guide. Before installing the online application server and web server, please carefully read the Aspen Online Deployment sections in the Installation Guide. General Usability Issues Workaround or Comment No known issues Not applicable Operations Support Aspen OTS Framework V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Online V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment Location of project files Project files created in certain locations (for example, C:\) do not have sufficient default permissions in order to allow Aspen OnLine to update database files. It is recommended that project files are created and stored in the Aspen OnLine working directory. This location is C:\AspenTech\AspenOnLineV8.4. Alternatively, ensure that the project folder has full access for all users in order for Aspen OnLine to function properly. Operations Support 45 Aspen Plus Based Refinery Reactors Aspen Plus Catcracker V8.4 46 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus Based Refinery Reactors Aspen Plus Hydrocracker V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus Hydrotreater V8.4 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus Based Refinery Reactors 47 Aspen Plus Reformer V8.4 48 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Plus Based Refinery Reactors Aspen Plus Based Refinery Reactors 49 Aspen Open Object Model Framework Aspen Open Object Model Framework 50 Coexistence Issues Workaround or Comment No known issues Not applicable Installation Issues Workaround or Comment No known issues Not applicable General Usability Issues Workaround or Comment No known issues Not applicable Aspen Open Object Model Framework Aspen Open Object Model Framework 51