Bachelor Module Guide
Last Modified on 8/14/2012
4
CREDITS
Bachelor Module Guide
Logistics
(LO23)
Aims and Objectives of this module:
1.
2.
3.
4.
5.
6.
Show a critical appreciation of the role of logistics within
organisations and the benefits of integrating functions
involved in the supply chain.
Demonstrate an understanding of the principles of stock
control and an awareness of current approaches to
inventory management.
Comprehend the factors which influence the choice of
transport mode and factors to be considered in
determining the provision of in-house or external
services.
Show an appreciation of the possible methods which
could be used to measure and evaluate logistical
performance.
Evaluate the consequences of logistical decisions on
the environment and show awareness of the legal
implications.
Understand the importance of reverse logistics and the
different methods used to control reverse logistics
by Florentin Popescu
©Wittenborg University
Module Description
Module Name
Module Code
Period
Teacher
Email address
Prerequisite
Introduction
Goals
Content
logistics
LO23
Year 3
Phase 2
Block 1
Abdul Rauf
m.a.rauf@wittenborg.eu
Phase 1 related modules (LO) or equivalent
This module introduces the students to study of logistics and will help students to
develop an understanding of the methods and techniques and systems employed in
the control, handling and distribution of goods.
 Show a critical appreciation of the role of logistics within organisations and the
benefits of integrating functions involved in the supply chain.
 Demonstrate an understanding of the principles of stock control and an
awareness of current approaches to inventory management.
 Comprehend the factors which influence the choice of transport mode and
factors to be considered in determining the provision of in-house or external
services.
 Show an appreciation of the possible methods which could be used to
measure and evaluate logistical performance.
 Evaluate the consequences of logistical decisions on the environment and
show awareness of the legal implications.
 Understand the importance of reverse logistics and the different methods used
to control reverse logistics
Chapter 1 The Supply Chain Management Concept
Chapter 2 Purchasing and Supply Management
Chapter 3 Operations
Chapter 4 Integrated Logistics Management
Chapter S Quality Customer Service and Integrated Logistics
Chapter 6 Service Response Logistics
Chapter 7 Domestic Transportation
Chapter 8 Transportation Management
Chapter 15 Informational Issues in Integrated Logistics
Chapter 18 Global Integrated Logistics
Chapter 1 Understanding the Supply Chain
Chapter 13 Transportation in the Supply Chain
Chapter 16 Information Technology in a Supply Chain
Chapter 5 Ordering Processing and Information Systems
Instruction /
Study Load
24 Lesson hours
8 Preparation Lesson hours
8 Assignments / Homework hours
20 Exam and exam preparation hours
52 Literature (Depending on the length and difficulty of the book) hours
The course uses 260 pages from the book(s) and journal articles where:
 260 pages average reading and understanding material – 52 Hours
Criteria:
 Difficult reading and understanding material – 3 pages per hour
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University


Average reading and understanding material – 5 pages per hour
Easy reading and understanding material – 7 pages per hour
Total 112 Hours
IBA Final
Qualification
Mapping
Teaching
Language
Teaching
Methods
Module /
Lecture and
seminar status
Testing and
assessment
European
Credits
Required
literature
Recommended
literature
Mapped with numbers 1,5,7,8 and 18
See the EEG for further reference.
English
- Classroom lecturing
- Case study discussions
- Feedback and presentation sessions
- Video and film
- Discussion sessions
- Research Papers
Compulsory
Written Examination (1)
See the EEG for further reference.
4
Logistics, David J. Bloomberg, Stephen B. LeMay, Joe B. Hanna, Prentice Hall 2002
ISBN-10: 013010194X, ISBN-13: 9780130101945
Business Logistics Management by Ronald H. Ballou , Prentice Hall
2003 , ISBN: 0130661848 , ISBN-13: 9780130661845
Supply Chain Management: Strategy, Planning, and Operations by S. Chopra and P.
Meindl, Pearson Higher Education 2012, ISBN-10: 0273765221, ISBN13: 9780273765226
Introduction to Operations and Supply Chain Management by Bozarth and Handfield
Edition, 3/E Pearson Higher Education2012, ISBN-10: 027377008X, ISBN13: 9780273770084
Notes:
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Module Plan
Module Name
Logistics
Content
CHAPTER 1 The Supply Chain Management Concept
Elements and Evolution of Supply Chain Management
Supply Management
Operations
Integrated Logistics
What is Logistics?
How does it work, what do we need?
Introducing the Supply Chain Management - the concept, elements and evolution and
integrated logistics.
Purchasing and Supply Management - the importance, the objectives, the process
 Discuss the goal of the supply chain management an explain the impact of
supply chain management and logistics decisions on the success of a firm
 Describe and define basic supply chain management
 Identify and explain the 3 underlying elements that constitute SCM
 Describe the evolution of the 3 elements of SCM
Chapter 1 – The Supply Chain Management Concept by Bloomberg et al
Chapter 1 Reza et al. 2009 (see course material)
Chapter 1 Chopra and Meindell 2010-08-30
Supply chain management and advanced planning––basics, overview and challenges
By Hartmut Stadtler (see course material)
Lesson 1
Aims
Required
Preparation
Tasks (selfstudy /
homework)
Study questions: 1-5 p. 9
Lesson 2
Content
CHAPTER 2 Purchasing and Supply Management
Importance of Purchasing
The Objectives/Goals of Purchasing
The Purchasing Process
Recognizing a Need
Identifying a Supplier
Qualifying and Placing an Order
Monitoring and Managing the Delivery Process
Evaluating the Purchase and the Supplier
Purchasing and Other Functions
Purchasing and Integrated Logistics Interfaces
Types of Purchases
Supplier Selection, Evaluation, and Measurement
Selection
Evaluation
Measurement
Purchasing Alliances
Characteristics of Successful Alliances
Materials Sourcing
Outsourcing Physical Products
Outsourcing Services
Just-in-Time Purchasing
Characteristics of JIT Purchasing
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Aims
Required
Preparation
Tasks (selfstudy /
homework)
Content
Aims
Benefits of JIT Purchasing
JIT Purchasing Risks
JIT Purchasing Contracts
 explain the importance of purchasing to an organization
 describe the purchasing process
 set measurable goals for the purchasing process
 identify areas for close coordination between purchasing and integrated
logistics
 explain the types of purchases
 apply supplier selection and evaluation techniques
Chapter 2 - Purchasing and Supply Management by Bloomberg et al
Study Questions 1-8 p. 33/34
Lesson 3
CHAPTER 3 Operations
Introduction
Overview of Basic Operations
Overall Systems
Material Requirements Planning (MRP)
Optimized Production Technology (OPT)
IIT-KANBAN
CONWIP
Aggregate Planning/Workforce Planning
Production Scheduling
Shop Floor Control
Assessment
 Analyze a basic manufacturing operation
 Explain the basics of aggregate planning
 Explain the basics of production scheduling
 Explain the basics of shop floor control
 Describe OPT, CONWIP, and KABAN (techniques for managing operations)
 Explain the nature of waiting lines in manufacturing and service
Required
Preparation
Tasks (selfstudy /
homework)
Chapter 3 - Operations
Content
CHAPTER 6 Service Response Logistics
Introduction
Products Versus Services
Intangibility
Inseparability
Variability
Perishability
Equipment-Based and People-Based Services
Integrated Logistics From a Service Perspective
Primary Service Response Logistics Activities
Waiting Time
Study Questions 1-4 p. 44
Case Study The Realco Bread Master (see course Material)
Lesson 4
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Service Capacity
Service Delivery
Service Response Logistics Functions
Service Response Logistics Model
Step 1: Establish Discussions With the Customer
Step 2: Determine What the Customer Really Needs
Step 3: Determine If the Firm Can Deliver Customer Needs
Step 4: Commit to the Customer
Step 5: Evaluate the Customer's Response
Step 6: Schedule the Customer's Service Delivery
Step 7: Inform Delivery Partners Concerning the Schedule
Step 8: Monitor the Service Delivery Process
Step 9: Counsel Partners
Intermediaries in Service Response Logistics
Agents
Retailers
Wholesalers
Franchises
Electronic Channels
Service Response Logistics Strategic Implications
Aims
Required
Preparation
Tasks (selfstudy /
homework)






Discuss the difference between products and services
Explain People- and Equipment-based services
Identify and discuss the functions of Serviced Response Logistics (SRL)‫‏‬
Explain the SRL model
Discuss the role of SRL in integrated logistics
Discuss the strategic implications of SRL
Chapter 6 - Service Response Logistics
Study Questions 1-7 p. 92
Logistics Activities
Service Response Logistics Activities
Lesson 5
Content
CHAPTER 4 Integrated Logistics Management
Introduction
The Integrated Logistics Model
Integrated Logistics Activities
Logistics Activities
Service Response Logistics Activities
Evolution of the Integrated Logistics Concept
The Integrated Logistics Value-Added Concept
Form Utility
Possession Utility
Place and Time Utility
Financial impact of Integrated Logistics on the Firm
Macro Level Impact
Micro Level Impact
Integrated Logistics Interfaces Within the Firm
Marketing Interface
Manufacturing Interface
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Finance and Accounting Interface
Emerging Integrated Logistics Concepts
Service Response Logistics
Quick Response Logistics
Response Logistics Recovery
Efficient Consumer Response
Reverse Logistics
Study Questions
CHAPTER 5 Quality Customer Service and Integrated Logistics
Introduction
Customer Service
Definition
Importance of Customer Service in Integrated Logistics
Customer Service Elements
The Order Cycle System
Channels of Distribution
Definition
Reasons to Have Distribution Channels
Functions Performed in the Distribution Channel
Types of Distribution Channels
Designing the Channel of Distribution
Aims
Integrated Logistics Management






Explain the integrated logistics model
Discuss the major activities associated with integrated logistics
Discuss the service response logistics concept
Discuss the value added concept in the context of integrated logistics
Explain the financial impact of logistics in the firm
Identify and discuss the major interfaces with logistics
Quality Customer Service and Integrated logistics
●
●
Define and Discuss Customer Service
Explain what a Channel of Distribution is and how it operates
Required
Preparation
Tasks (selfstudy /
homework)
Chapter 4 - Integrated Logistics Management
Chapter 5 - Quality Customer Service and Integrated logistics
Study Questions 1-4 p. 63
Content
CHAPTER 7 Domestic transportation
Introduction
Transportation Regulation
Economic Regulation
Antitrust Laws
Safety Regulation
Legal Forms of Carriage
Modes of transportation
Airlines
Lesson 6
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Motor Carriers
Pipelines
Railroads
Water Carriers
Intermodal transportation
transportation Market Structures
Pure Competition
Monopolistic Competition
Oligopoly
Monopoly
Transportation Cost Structures
Intermediaries! Third-party Providers
Just-in-Time Delivery
CHAPTER 8 Transportation Management
Introduction
Traffic and Transportation Strategy
Modal Characteristics and Selection
Nature of the Goods
Access to Carriers
Price
Transit Time
Security of the Goods
Government Regulations
Safety
Other Aspects of Integrated Logistics
Carrier Characteristics and Selection
Accessibility
Responsiveness
Claims Record
Reliability
Private Fleet or For-Hire Carriage
Third Parties Versus In-House transportation
Terminal Operations
Truck Terminal Operations
Railroad Yard Operations
Warehouses and Distribution Centers
Transportation Manager Activities
Contract Negotiations
Efficiency Improvement
Evaluation of Customer Service Quality Levels
Supervision
Skill Requirements
Management Opportunities
Documentation Requirements
Chapter 13 Transportation in a Supply Chain
The role of transportation in a supply chain
Modes of transportation and their performance characteristics
Transportation infrastructure and policies
Design options for a transportation network
Trade-offs in transportation design
Tailored transportation
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
The role of it in transportation
Risk management and transportations
Making transportation decision in practice
Aims








Required
Preparation
Understand the basic philosophy of transport regulation
Compare and contrast the 5 basic modes of transportation
Discuss the concept of” intermodalism” and the modes of
transportation involved
Explain the various types of market structures for each mode
Discuss the different types of 3rd parties used in transportation
Explain Transportation Strategy in an integrated logistics context
Describe Traffic Operations in terms of basic tasks
Explain Operations in a variety of Transportation Settings
Chapter 7 – Domestic Transportation
Chapter 8 – Transportation Management
Tasks (selfstudy /
homework)
Chapter 13 from the book Chopra and Meindl
Study Questions 1-8 p. 115
Study Questions 1-5 p. 131
Transportation Market Structures
Lesson 7
Content
Aims
CHAPTER 18 Global Integrated Logistics
Introduction
Global Integrated Logistics Strategic Options
Global Integrated Logistics Management
Global Transportation
Warehouse Management
Packaging
Inventory Management
Material Handling
Information Systems
Global Intermediaries
International Freight Forwarders
Non-Vessel-Operating Common Carrier
Export Management Companies
Export Trading Companies
Export Packers
Customs Brokers
Ship Brokers
Ship Agents
Terms of Sale, Documentation, and Letters of Credit
Terms of Sale
Documentation
Letter of Credit
 Understanding the role of Global Logistics
 Importance of Global Logistics
 Learning the vital role of Global Logistics and Distribution
 Understanding the difference between Domestic and Global Logistics
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Required
Preparation
Tasks (selfstudy /
homework)
 Managing Global Logistics
Chapter 18 Global Integrated Logistics
Study questions of the chapter
Lesson 8
Content
CHAPTER 15 Informational Issues in Integrated Logistics
Introduction
Integrated Logistics Information Systems
Quality of Information
Effective Communications
Defining the Integrated Logistics Information System
Flow and Use of Integrated Logistics Information
Electronic Data Interchange and Integrated Logistics
E-Commerce
Categories of E-Commerce
E-Commerce Levels
Order Fulfillment in E-Commerce
CHAPTER 5 Order Processing and Information Systems
Defining Order Processing
Order Preparation
Order Transmittal
Order Entry
Order Filling
Order Status Reporting
Order-Processing Examples
Industrial Order Processing
Retail Order Processing
Customer Order Processing
Web-Based Channel Order Planning
Other Factors Affecting Order-Processing Time
Processing Priorities
Parallel versus Sequential Processing
Order-Filling Accuracy
Order Batching
Lot Sizing
Shipment Consolidation
The Logistics Information System
Function
Internal Operation
Information System Examples
A Retail System
Vendor-Managed Inventory
Chapter 16 Information Technology in a Supply Chain
The Role of IT in a Supply Chain
The Supply Chain IT Framework
Customer Relationship Management
Internal Supply Chain Management
Supplier Relationship Management
The Transaction Management Foundation
The Future of IT in the Supply Chain
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Aims
Required
Preparation
Risk Management in IT
 Explain the Role of IT in a Supply Chain
 Discussion on Customer Relationship Management
 Understanding Internal Supply Chain Management
 Describing Supplier Relationship Management
 What is the Future of IT in the Supply Chain
 Explaining the Risk Management in IT
 Discussion on Supply Chain IT in Practice
Chapter 15 – Informational Issues in Integrated Logistics
Chapter 5 – from the book by Ballou
Tasks (selfstudy /
homework)
Chapter 16 – from the book Chopra and Meindl
Study Questions 1-7 p 244
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University
Module Evaluation Plan
Module Name
Evaluation 1
Logistics
Block
Type of Evaluation
1
Written Examination
Total mark required for pass 5.5
% Weight of Final
Module Mark
100%
Total must equal 100%
Short explanation
There is a short description of this in the Education Guide under Examinations and Evaluation leading
to EC Credits.
Content of the exam covers the topics that have been given in the module plan.
Teacher explanation:
Final mark required for pass:5.5
Notes:
Required Attendance of 75 % of the lecture. If students miss more than 1 lesson in a block of 4 weeks,
they can be barred from taking the exam at the Exam week, and will be required to wait until the re-sit at the
following block Exam week. After this, the next opportunity will be the following year.
Last Modified on 8/14/2012
by Florentin Popescu
©Wittenborg University