CO M M U N I T Y / I N - H O M E S E R V I C E S
K E T H L E Y H O U S E AT B E N J A M I N R O S E P L AC E
M A R G A R E T B L E N K N E R R E S EA R C H I N ST I T U T E
RESIDENTIAL SERVICES
Ever y Picture Tells a Stor y...
2003 ANNUAL REPORT
circa 1935
Dear Friends:
They say that a picture is worth a thousand words. Looking at a picture, we can guess at its context, the
relationships between the people in the photo, and what their lives were like.
We would like to share with you the stories of some of the people Benjamin Rose helps, to put a face on
those we serve. These people personify Benjamin Rose’s mission: To advance the health, independence,
and dignity of older adults by raising the standards for quality care.
2003 was a year in which we carefully studied our own organizational picture. We see ourselves continuing
to pursue the vision Mr. Rose set forth 95 years ago. However, the Benjamin Rose of today finds itself in a
vastly different climate than the Benjamin Rose of 1908. There is a burgeoning older population, often with
intense and diverse health and social needs, and a looming crisis in public funding from Medicare, Medicaid,
and other sources.
We took on the challenge of setting some priorities for our future. The Planning Committee of the Board of
Directors, its Strategic Plan Steering Group (which consisted of over 80 representatives from the community),
and the executive management team met 20 times over a six-month period to develop a three-year plan. The
result is our Strategic Plan for 2003-2006.
A key component of the plan calls for us to begin to advocate more aggressively on behalf of older adults.
Advocacy is a natural extension for an historically innovative organization that provides services and conducts
research. In the coming years, we will set into motion efforts to coordinate our practice and research activities
to develop recommendations for changes in public policy as it relates to seniors. We have also reaffirmed our
commitment to primarily serving those of limited resources.
To show you—our supporters, colleagues, and friends in the community—how we are continuing to meet
our mission while planning for the future, we are including in this report several “snapshots” of Benjamin
Rose’s story as an organization. We hope you, despite the ever-changing big picture around us, will join us
and work with us to keep our clients and those who care for them our main focus.
Catherine D. LoPresti,
Chairman, Board of Directors
Richard Browdie,
President/CEO
The Benjamin Rose Story:
95 Years of Service
Early recipients (circa 1915) of care from
Benjamin Rose.
Benjamin Rose Hospital (19531969) was one of the first facilities
in the nation designed to prepare
older people to go back into their
homes after surgery or illness. Today,
this care is provided at Kethley
House at Benjamin Rose Place.
A resident of Belford House, one of Benjamin
Rose’s first residential homes, reads to children in
the 1940s.
In 1996, the
last beam of
what is to become
Kethley House at
Benjamin Rose Place
is put in place.
Applied research became a part of Benjamin
Rose’s operations in 1961. Today the
Margaret Blenkner Research Institute is
internationally renowned.
In-home care today
is carried out with
the dignity Mr. Rose
spoke of in 1908.
1
In 2003, Benjamin Rose
Community/In-Home
Services served 1,318 people
throughout Cuyahoga County through the programs below.
Some clients received care from more than one of the
following programs:
Adult Day/Partial Hospitalization Program
Benjamin Rose Home Care (private pay program)
Health Services
Mental Health Program
Social Services
Throughout the year, staff from
Community/In-Home Services
held a number of caregiver support
groups and a caregiver education
workshop funded in part by the
Western Reserve Area Agency on
Aging. Caregivers learned about
living wills, Medicaid spend-down,
and durable powers of attorney
from an elder law attorney. The
workshop also offered lunch, stress
reduction techniques (including
on-site massage therapy), and
resources to help ease the task
of caregiving.
* * *
Benjamin Rose is the fiscal agent
and a major supporter of The
Greater Cleveland Elder Abuse/
Domestic Violence Roundtable.
Made up of representatives
from over 40 organizations, the
Roundtable provides community
education to address the problems
of elder abuse and domestic
violence in late life.
2
In 2003, the Roundtable educated
289 members of faith communities,
including clergy and parish nurses.
The Safe at Home presentations
* * *
Sylvia Galizio and Alberta Chokshi
are social workers who handle
queries from over 250 callers per
month. Their work is part of
Benjamin Rose’s information and
referral consultation services.
Most calls to 216.791.8000 are
from concerned family members
of an older adult and other service
providers in the community. Each
call takes an average of 15-30
minutes to answer and provide
information. Approximately 25%
of the calls become Benjamin
Rose cases.
Educating the community.
were well-received, and 93% of
the attendees said they would
seek help if they encountered
a situation of elder abuse or
domestic violence in late life.
The project was funded by a
Violence Against Women Act grant.
Calling Benjamin Rose.
Rita Gray, 72, in-home client, Community/In-Home Services
Rita’s Story:
“
I had a happy childhood in
Pennsylvania. My dad made
concrete; my mother raised seven
children. I was the third oldest.
I received a two-year teaching
certificate in Pittsburgh. I went
into teaching because I’ve always
loved children.
I receive a lot of different services
from Benjamin Rose. I have a
Senior Companion Mondays and
Tuesdays for four hours, a home
care aide Wednesdays, the Day
Program Thursdays, and on
Fridays another Senior Companion
takes me grocery shopping.
My nurse comes once every two
weeks, and my social worker
comes when I ask her to stop by.
My Companion, Warnell Ruffin,
has been with me for eight years.
We have peaceful times together.
We watch TV—Golden Girls,
Mad About You, The Nanny. We
exercise, too; we do tai chi and
Richard Simmons. Warnell also
helps me with housework, goes
with me to doctors’ appointments,
and helps me run errands.
Practicing tai chi with Warnell.
My husband and I moved to
Cleveland. I taught second grade,
and together he and I had six
children. We’re divorced now, but
I see my children and grandchildren every week, unless somebody’s
sick or can’t make it. I just visited
my brother and sister-in-law in
Pennsylvania two weeks ago.
I’ve lived at Abington Arms for
10 years. I’ve had problems with
depression for almost as long.
My social worker at Abington
Arms, Carol Ferstman, suggested
I go to Benjamin Rose’s Adult
Day/Partial Hospitalization
Program. Sometimes we make
therapeutic collages; sometimes
we talk about books.
I’m glad I have Benjamin Rose
and Warnell. This building is
good for me as well. It’s clean,
and the manager always has
activities planned.
”
Making therapeutic collages.
3
Kethley House at Benjamin
Rose Place is a 184-bed
skilled nursing facility that
offers short-term rehabilitative and long-term residential
services. Specific care areas include: sub-acute, skilled
nursing, intermediate, dementia, hospice, and respite.
In 2003, Kethley House at
Benjamin Rose Place conducted
its sixth Nurse Aide Training and
Competency Evaluation Program
(NATCEP). Kethley House began
participating in the state-certified
program in 2001 to train, hire, and
retain nurse assistants to meet
Kethley House’s high standards
in providing quality care. Since
then, 40 out of 51 candidates
have successfully completed the
program. Kethley House hired
35 out of the 40 nurse assistants,
and still employs 22, which is a
63% retention rate.
In August, Kethley House
finished its conversion to an
electronic medical record (EMR)
system. The EMR system uses
wireless touch-screen technology
to improve the quality of documentation of resident information.
Resident care is ensured because
nurses save time in completing
necessary forms, reduce duplication, and can administer medication more efficiently. Kethley
House is one of the first longterm care facilities in the Greater
Cleveland area to implement this
type of technology.
* * *
* * *
Kethley House continues to rank
consistently high in its annual
survey conducted by the Ohio
Department of Health. Longterm care facilities are examined
by state surveyors to ensure that
the provider is in compliance with
Medicare/Medicaid requirements
as well as state law. The surveyors
check building operations and
Taking the NATCEP exam.
4
maintenance as well as all aspects
of resident care, including the
admission process, nursing,
activities, and housekeeping.
Preparing for state survey.
Kethley House was home to
613 older adults in 2003, and
offered long-term care, shortterm rehabilitation, and hospice
services to these individuals.
James Peterson, 79,
resident, Kethley House at Benjamin Rose Place
Enjoying a visit from family.
James’ Story:
“
I was born in 1924 in Clayton,
Alabama. I’ve been deaf and mute
since birth. I moved to Cleveland
in 1947, and lived near E. 93rd
Street. In 1959, I married my
wife, Dorothy.
I worked as a janitor for the Lamb
Baking Company until I retired
in 1989. Dorothy died in 1993. I
came to Kethley House in December
2001. I started out in the short-term
rehabilitation unit, but my doctor,
physical and occupational therapists,
daughter, social worker and I
agreed I needed more care. So
I’ve lived here ever since.
Visiting with a neighbor.
I like everything there is to like
about Kethley House. The staff
is top notch. I am lucky Geneva
[Forté, activities specialist] helps
me interpret my needs. When she’s
not here, I write my requests out
to the other staff. My neighbors
are very nice. I enjoy going to
the activities with them.
When I’m not doing more social
things, I read, or watch T.V. in
my room.
I attend the services at the Chapel.
I was raised Baptist, but sometimes
attend the Catholic Mass. When
I first moved here, my daughter
visited me a lot. But, I am sad to
say, she passed away in February
2003. I love when my grandson
brings my great-grandbaby by to
see me. It’s hard to see them very
often because my grandson works
two jobs. But he makes time to
visit me.
”
5
The Margaret Blenkner
Research Institute conducts
studies that explore and
evaluate new approaches to improving services for older
persons and their families. Findings are disseminated
nationally and internationally.
In October, Linda Noelker, PhD,
Senior Vice President of Planning
and Organizational Development
at Benjamin Rose, was honored as
one of 10 Distinguished Women
in Healthcare by the Visiting Nurse
Association Healthcare Partners of
Ohio. The annual awards recognize
women who have made significant
contributions in the health care
industry. Dr. Noelker was recognized
for her career contribution to health
services research.
Dr. Linda Noelker.
* * *
Administrators of CCRCs
(Continuing Care Retirement
Communities) need to promote
6
CCRC project meeting.
positive resident-staff interaction,
and integrate the services residents
deem most valuable. These were
the findings by Margaret Blenkner
Research Institute staff members
Dr. Farida K. Ejaz, Dorothy Schur,
and Kathleen Fox in an AARP
Andrus Foundation-funded study.
The study examined satisfaction of
137 CCRC residents, most of whom
lived in independent living units.
Cleaning (93%) and having
someone check on the residents
(77%) were the services most
often used.
* * *
The Chronic Care Networks for
Alzheimer’s Disease Initiative is
nearing completion. This six-year
project developed and tested an
innovative model of primary and
long-term care for Alzheimer’s
disease and other dementia. The
Margaret Blenkner Research
Institute spearheaded the national
evaluation with support from The
Robert Wood Johnson Foundation,
Retirement Research Foundation,
and Alzheimer’s Association.
Findings show the care model led
to a variety of positive outcomes
for providers, patients, and family
caregivers. Replications are being
planned and will continue to
improve services for older adults and
families dealing with dementia.
Claudia Ford, participant, Project PLAN
Claudia’s Story:
“
A Benjamin Rose staff member
approached me about taking part
in a caregiver research project
conducted by the Margaret
Blenkner Research Institute.
Since my background includes
program development and quality
assurance, cultivating new ideas
comes naturally, along with a
passion for learning.
I’ve been the primary caregiver for
my mother for eight years. My
parents live with me. My father
and I are a team, helping my
mother. She is extremely healthy,
yet has early-stage dementia.
I found this study, “Planning
for Late-life Activities and Needs”
(Project PLAN), to be extremely
helpful. Because for me, the most
challenging aspect of being a
caregiver is the emotional strain
of having other people evaluate
how you’re carrying out your role.
The Ford Family: Claudia, Muriel
(seated) and Harold.
The social worker did an incredible
job developing a rapport with us
and supporting my goal: to give
back to my mother the freedom
and confidence that she gave me.
My mother and I were given a wide
latitude to discuss “differences”
in our values. There was depth in
the interviewing process. We were
able to talk at great length
about planning.
Before the study, my mother had
been confining herself to the house.
But her involvement in the study
increased her confidence, selfimportance, and independence
during the exercises and one-onone talks.
Through my eyes, caregiving is
a very spiritual process. You can
expect tough times if you’re not
willing to reach for the deepest
level of understanding … of yourself,
your goals, and the person you love.
Discussing care planning.
Over 50 caregiver/care receiver pairs were interviewed in 2003 for Project PLAN and over 20 more will be
interviewed in 2004. The three-year project is led by the Research Institute’s Dr. Carol Whitlatch in partnership
with The Gerontology Center at Pennsylvania State University and funded by the Administration on Aging.
Results of Project PLAN will be presented at national and international conferences and will help in the design
and development of interventions for caregiving families.
”
7
Margaret Wagner Apartments
opened in 2003 as supportive
housing for the elderly.
The 24 units represent the latest use of
Benjamin Rose’s former nursing home,
now a multi-use building.
An evolving history:
1961
Named for Benjamin Rose’s first
executive director (pictured above),
Margaret Wagner House opens as
a state-of-the art nursing facility.
1997
Residents move to Kethley House,
as Margaret Wagner House can no
longer provide the various types
of care necessary. Concordia Care
opens on the first floor as a day
health center that enables frail
elderly to remain in their own
homes. Staff from Benjamin
8
Rose’s Community/In-Home
Services move from offices
throughout the county to the
second and third floors.
2002
Benjamin Rose’s Adult Day
Program moves into the lower
level of Margaret Wagner House.
2003
Completely renovated, the former
rooms on Margaret Wagner's fourth
and fifth floors are now apartment units allowing those age 62 and
older to live independently. A unique feature of the property is its
newly created horticultural garden for use by the building’s population.
Barbara Wayne, 70, resident, Margaret Wagner Apartments
and 2003 Annual Report cover girl
Entering her new apartment.
personal property). Along with
that a man from whom I had
leased cars suggested I come to
work selling cars. Other than
putting gas in them, I knew
nothing about cars. I scored so
high on the aptitude test the
manager couldn’t turn me down.
I have worked in retail and as a
volunteer since then.
Barbara’s Story:
“
I was born in Cleveland and grew
up in Cleveland Heights and
University Heights. I graduated
from Cleveland Heights High,
then The Ohio State University in
1955, getting married 12 days
later. I worked in a bank before
having children, after which I
stayed home. My husband died
suddenly when my second son
was nine weeks old.
I used to take walks with a neighbor and our children. We would
talk about going into business
together—someday. One day she
called to say she had rented a store
and asked what kind of business
should we open? We began a
consignment shop for antiques
and “things too good to give away.”
It grew rapidly and we moved to
larger and larger stores, spanning
12 years. We never made much
money but enjoyed our work,
and the consignors were delighted.
It was after we closed that a
gentleman (who was a customer
and friend) suggested that we
begin an appraisal company (of
Joking with the horticultural therapist.
A friend gave me a flyer for the
Margaret Wagner Apartments. I
enjoy the diversity of people and
find conversing with my neighbors
stimulating. There are various
activities available such as the
book discussion meetings and the
horticultural therapy program.
My children are delighted with
my living here, and in a very
short time I feel as if this is
my home.
”
9
Special Gifts
In Appreciation of
Monica Bonner
Ms. Blazenka Mathews
Bonnie Paul
Ms. Blazenka Mathews
Tahira Wilson
Ms. Blazenka Mathews
In Honor of
David Bass
Ms. Patricia Clark
Dr. Farida Ejaz
Ms. Kathleen Fox
Ms. Jenifer Heidorn
Dr. Katherine Judge
Ms. Kelly Lutian
Ms. Catherine A. McCarthy
Ms. Brenda Peters
Dr. Carol Whitlatch
Arthur Newman
Mr. and Mrs. Stanley Kent
Allan Karchmer
Mrs. Margaret P. Martin
Anne B. Ott-Hansen
Miss Joan L. Karnosh
Barbara S. Oldenburg
Mr. and Mrs. Jack B. Shapiro
Harry A. Karr
Ms. Patricia M. Karr-Segal
Nancy G. Rome
Dr. and Mrs. Michael A. Michael
Hilda Kennerdell
Mr. G. Geoffrey Dampeer
Elizabeth Warshawsky
Mr. and Mrs. John K. Sullivan
Nina Komaromy
Mr. Frank A. Johns and
Ms. Carol A. Johns
Mildred Pekarek
Mr. and Mrs. Barney Baker
Dr. and Mrs. Charles L. Cassady
Mr. and Mrs. Raymond R. Kozlik
Mr. and Mrs. Robert L. Shumate
Mr. and Mrs. John R. Vodrazka
Ms. Margaret M. Voracek
Mr. and Mrs. Dale L. White
In Memory of
Herbert Bass
Benjamin Rose
Michael & Mary Krech
Mr. and Mrs. Herbert J. Adams
Elizabeth Bishop
Mrs. Thomasine B. Mason
Gladys Licht
Mrs. Lois H. Cole
Elaine Brackenridge
Ms. Carleen K. Carver
Norman F. Locker
Mr. and Mrs. James A. Bontempo
Mr. and Mrs. Frank R. DeAngelo
Mr. and Mrs. Russell W. Fisher
Mr. and Mrs. Edward E. Locker
Mr. Norm Locker
Mr. and Mrs. Norman L. Locker
Mr. and Mrs. Thomas M. Locker
Mr. Andrew J. Melzer
Ms. Rose Mary O’Connor
Mr. and Mrs. Edward C. Smith
Glenna S. Bissell
Ms. Alice S. Bissell
Josephine Caputo
Mr. and Mrs. Edward L. Baioni
Helen T. Clements
Mrs. Hugh R. Gibson
Alona Christensen
Mr. Robert Dresher
Mrs. Ingrid E. Gidley
Polly Clemo
American Endowment Foundation
Mr. and Mrs. Albin A. Sternen
The Sogg Foundation
Mary F. Conway
Ms. Patricia A. Anzells
Robin Gunning
Mr. and Mrs. Harry Carlson
Lillian Davis
Mr. and Mrs. Jack B. Shapiro
Lillian Dexter
Mr. and Mrs. Robert P. Schreiber
Charles Dickens
Mr. and Mrs. Frank P. Cardinale
Trudy Howe
Mr. and Mrs. Brian Tutkovics
Warren Dusenbury
Mr. and Mrs. William D.
Hildebrandt
Elizabeth & Ken Kabb
Ms. Kathleen Fox
Ida Greenfield
Mrs. Stanley R. Creed
Alice J. Kethley
Mrs. Nancy G. Rome
Helen Hageman
Mr. and Mrs. Frank P. Cardinale
Larsen/Coleman Wedding
Mr. Dana E. Cummings
Ms. Emily A. Drake
Florence A. Hinton
Dr. May L. Wykle
Judy Lee
Dr. May L. Wykle
Rachel Mashburn
Mr. and Mrs. Alfonso Tyler
10
Cecelia Joseph
Ms. Constance S. Ellis
Mr. and Mrs. Kenneth D. Ellis
Ms. Mary C. Jacob
Mr. and Mrs. Jeff Likover
Mr. and Mrs. Lawrence G.
November
Mr. and Mrs. Paul M. Rodak
Doris Lynch
Ms. Emily A. Drake
Grace A. Petznick
Mr. Robert Batchelor
Henry & Ida Richard
Henry and Ida Richard
Foundation
Mildred Rifkin
Mr. and Mrs. Richard Katcher
Odelia Robinson
Mr. and Mrs. Russell Bensing
Isabelle Roemer
Mrs. Charles C. Barnes
Alma and Dale Rothenberger
Mr. and Mrs. Dale M.
Rothenberger, Jr.
Josephine Smith
Mrs. Virginia Mlakar
Virginia E. Markan
Mr. and Mrs. Charles Erickson
Mrs. Kenneth R. Lyman
C. Carlisle Tippit
Mr. and Mrs. James K. Kaesberg
Elizabeth McCullough
Mrs. Joseph W. McCullough
Martha Van Achter
Mr. and Mrs. Raymond C. Kogan
Dwight P. Miller
Mr. and Mrs. John A. Horner, Jr.
Phyllis Victor
Mr. and Mrs. James R. Christensen
Mrs. Elsie V. Handler
Mr. and Mrs. Harold Joseph
Mrs. Thomasine B. Mason
Mr. and Mrs. Carl S. Schultz
Mr. and Mrs. K. Paul Schultz
Charles L. Mlakar
Mr. and Mrs. David E. Schreiner
Katharine Newcomer
The Charles A. Dunklee
Foundation
Mary Oriti
Mr. Joseph Oriti
Joanne Ortelle
Mr. and Mrs. Carl H. Schaftenaar
Rosemarie Wolters
Mr. and Mrs. Robert C. Wolters
Kay Williams
Mr. and Mrs. John K. Sullivan
Cyril Zucker
Ms. Alma Zimmerman
Donors
Benefactor $1,000+
Anonymous
The Abington Foundation
J. G. Bell Foundation
Bicknell Fund
Ms. Emily Braman
The George W. Codrington Foundation
Mr. and Mrs. William E. Conway
Miss Christine H. Crone Charitable
Lead Trust
Ms. Elizabeth I. Crown
Deaconess Community Foundation
Ms. Emily A. Drake
Mr. John J. Dwyer
Mr. and Mrs. Oliver F. Emerson
The Fairfax Foundation
Mr. and Mrs. Robert A. Garda
Mrs. Bruce Griswold
Dr. and Mrs. Laurence K. Groves
Mr. and Mrs. David H. Gunning
The Hankins Foundation
Ms. Emma Lee Hoskins
George M. & Pamela S. Humphrey Fund
Dr. Alice J. Kethley
Dr. and Mrs. Roger H. S. Langston
Ms. Pamela Linton
Mr. and Mrs. Joseph J. LoPresti, Jr.
The Lubrizol Foundation
Mrs. Margaret P. Martin
Ms. Blazenka Mathews
McMaster-Carr Supply Company
Dr. Marjorie M. Moyar and Mr. Bert
W. Moyar
David & Inez Myers Foundation
NACCO Industries, Inc.
Mrs. John F. Nash
Mr. and Mrs. Robert L. Oldenburg
The Plain Dealer
Mr. and Mrs. Thomas A. Quintrell
Henry & Ida Richard Foundation
Mrs. Ernestine Riley
Mr. and Mrs. John D. Schubert
Mr. and Mrs. Ward Smith
Mr. and Mrs. John A. Steinbrunner
Mrs. C. Carlisle Tippit
Wellington Management Company LLP
Mr. and Mrs. John D. Wheeler
Wuliger Foundation, Inc.
Patron $500–$999
Mr. and Mrs. Stanley M. Baron
Mrs. Walter A. Bates
Mrs. Charles S. Becker
Calfee, Halter & Griswold
Alvah Stone and Adele Corning
Chisholm Memorial Fund
Ms. Polly Clemo
Combined Federal Campaign
Mr. G. Geoffrey Dampeer
Donley’s Inc.
Drake Construction
Mrs. Zoann L. Dusenbury
FirstEnergy Foundation
Mr. David K. Ford
Mr. and Mrs. Peter L. Galvin
Mrs. Marjorie K. Garson
Dr. and Mrs. Thomas E. Gretter
Herman Gibans Fodor, Inc., Architects
Mr. and Mrs. James K. Kaesberg
Key Foundation
Mr. and Mrs. Tom H. Lang
Mr. Norm Locker
Mr. Van Lowry
Mrs. Thomasine B. Mason
Mr. and Mrs. John C. Morley
Dr. Linda Noelker
Mrs. Elizabeth G. Norweb
Mr. and Mrs. Francis M. Paulson
The Pavey Family Foundation Trust
Ms. Deborah Z. Read and Mr. John
W. Read
Rockport Retirement Community
Mr. and Mrs. Dale M. Rothenberger, Jr.
Mrs. Marion W. Schafer
Mr. and Mrs. Jackson G. Simpson
The Sogg Foundation
Mr. and Mrs. Robert D. Storey
Thompson Hine LLP
Mr. Adrian Turowski
Dr. Denton H. Wyse
Sponsor $250–499
American Endowment Foundation
Mrs. Charles C. Barnes
Mr. and Mrs. Henry T. Barratt
Mr. and Mrs. James E. Bennett III
Mr. and Mrs. Richard Browdie
Mr. and Mrs. Andrew L. Fabens III
Mr. and Mrs. Vincent Fiordalis II
Ms. Kathleen Fox
Mrs. Robert W. Gillespie
Great-West Health Care
Dr. James E. Greene and Dr. Giesele
R. Greene
Mr. and Mrs. C. Thomas Harvie
Hermes Foundation
Mr. and Mrs. Donald M. Jack, Jr.
Kaiser East Group
Mr. and Mrs. Richard Katcher
Mr. and Mrs. Stanley A. Meisel
Mr. and Mrs. Jon H. Outcalt
Mr. and Mrs. C. W. Eliot Paine
Ms. Brenda Peters
Mrs. Alfred M. Rankin
Mrs. Nancy G. Rome
Mrs. Nelson P. Rose
Mrs. Florence B. Rutter
Mr. and Mrs. Lyman H. Treadway III
Mr. and Mrs. David H. Warshawsky
Ms. Marcia J. Wexberg and Mr. Kenneth
D. Singer
Supporter $125–$249
Dr. David Bass
Mr. and Mrs. Frank P. Cardinale
Mr. and Mrs. Leigh Carter
Mr. George N. Chandler II
Mrs. Martha B. Collins
Mrs. Elizabeth F. Cozier
Mrs. Louise W. Crane
Dr. and Mrs. Maier M. Driver
Ms. Sharen K. Eckert
Dr. Farida Ejaz
Mrs. Morris E. Everett
Dr. and Mrs. Robert Ference
Mrs. John A. Hadden, Jr.
Mr. and Mrs. Frank I. Harding III
Mr. and Mrs. Henry R. Hatch III
Mr. and Mrs. William C. Hatch
Ms. Mary R. Izant
Dr. and Mrs. Robert J. Izant, Jr.
Dr. Katherine Judge
Mr. and Mrs. John E. Katzenmeyer
Dr. and Mrs. Drue King, Jr.
Mr. Daniel W. Kling
Dr. and Mrs. Robert S. Kunkel
Mr. H. Howard Laundy
Mr. Gordon G. Long
Ms. Kelly Lutian
Mr. William E. MacDonald
Mr. and Mrs. Willard J. Maurer
Mrs. Joseph W. McCullough
Mr. and Mrs. F. D. McLaughlin, Jr.
Mr. and Mrs. Leroy B. Parks, Jr.
Mr. and Mrs. Alfred M. Rankin, Jr.
Mr. J. King Rosendale
11
Donors
Mr. and Mrs. Neil T. Ruddock
Mr. Charles H. Smith, Jr.
Mrs. Paul J. Stueber, Jr.
Mr. and Mrs. William Tobocman
Dr. and Mrs. Daniel T. Weidenthal
Mrs. Heong Y. Yee
Friend up to $124
Anonymous
Mr. and Mrs. Herbert J. Adams
Mr. and Mrs. Paul W. Alandt
Mr. and Mrs. Quentin Alexander
Mr. and Mrs. Howard F. Alley
Mr. and Mrs. Joseph K. Ambus
Mr. and Mrs. Henry H. Amster
Dr. Ruth M. Anderson
Ms. Patricia A. Anzells
Ms. Barbara J. Appel
Mr. and Mrs. Douglas M. Arnold
Mr. and Mrs. Edward L. Baioni
Mr. and Mrs. Barney Baker
Dr. Lester A. Ballard, Jr.
Mr. and Mrs. William R. Barney, Jr.
Dr. and Mrs. James R. Bashaw
Mr. Robert Batchelor
Mr. and Mrs. James L. Bayman
Mr. Edward M. Beesley
Mr. and Mrs. Russell Bensing
Ms. Jewell Benton
Mr. and Mrs. Donald F. Bercu
Ms. Sylvia L. Betts
Dr. and Mrs. Harold B. Bilsky
Ms. Alice S. Bissell
Mrs. Glenna S. Bissell
Mr. and Mrs. Charles P. Bolton
Mrs. Evelyn Bonder
Mr. and Mrs. James A. Bontempo
Mrs. Judith D. Bourne
Mrs. Evelyn S. Boyd
Broadview Nursing Home Inc.
Dr. and Mrs. William E. Bruner II
Mrs. Ezra Bryan
Dr. James W. Campbell and Dr. Patricia
D. Campbell
Mr. and Mrs. Austin V. Cannon
Mr. and Mrs. Harry Carlson
Mr. and Mrs. William H. Carpenter
Ms. Carleen K. Carver
Dr. and Mrs. Charles L. Cassady
Dr. and Mrs. J. Douglas Caston
Mr. and Mrs. George B. Chapman, Jr.
Mr. and Mrs. James R. Christensen
12
It is only through the continuing generosity of our donors that
we can ensure our vital services are available for those we serve.
Ms. Patricia Clark
Mr. Louis Clay
Mr. and Mrs. Michael A. Clegg
Mrs. Lois H. Cole
Mr. Richard D. Conway
Mr. and Mrs. Timothy J. Conway
Mr. and Mrs. Alfred G. Corrado
Mr. and Mrs. Barring Coughlin, Sr.
Mrs. Stanley R. Creed
Mr. and Mrs. Thomas W. Cristal
Mr. Dana E. Cummings, Esq.
Mrs. Nancy V. Davis
Ms. Margaret L. Davis
Ms. Bessie Dean
Mr. and Mrs. Frank R. DeAngelo
Ms. Louise P. Dempsey
Mr. and Mrs. Arthur Dery
Mr. and Mrs. David P. DiFrancesco
Mr. James A. Dingus, Jr.
Reverend Henry Doll and Dr. Mary
M. Doll
Miss Adela Dolney
Mr. and Mrs. William M. Donley
Mr. Robert W. Dresher
Ms. Marjorie J. C. Dudar
The Charles A. Dunklee Foundation
Mr. and Mrs. Daniel L. Ekelman
Mr. and Mrs. Donald B. Eklund
Ms. Constance S. Ellis
Mr. and Mrs. Kenneth D. Ellis
Emery Remodeling Co.
Mr. and Mrs. Charles Erickson
Mr. and Mrs. Raymond R. Ernest
Mrs. Lois G. Filipic
Mrs. Alvin B. Fisher
Mr. and Mrs. Russell W. Fisher
Mr. and Mrs. Richard K. Formanek
Dr. and Mrs. Ronald G. Fountain
Dr. and Mrs. Richard B. Fratianne
Dr. J. Dermot Frengley
Mr. and Mrs. Thomas R. Frutig
Mr. and Mrs. Richard C. Garretson
Mr. and Mrs. Peter K. Garson
Mr. and Mrs. victor gelb
Mrs. Hugh R. Gibson
Mrs. Ingrid E. Gidley
Mr. and Mrs. Robert M. Ginn
Ms. Susan Goodwyn
Mr. and Mrs. Robert D. Gries
Mr. and Mrs. James B. Griswold
Mr. and Mrs. Norman G. Halpern
Mrs. Elsie V. Handler
Mrs. Gloria F. Hastings
Mr. Lawrence H. Hatch, Esq.
Mr. and Mrs. William Foley Hauserman
Ms. Shirley D. Hawkins
Ms. Sara Heard
Ms. Jenifer Heidorn
Mrs. Bettyann Helms
Mr. and Mrs. James G. Herman
Mrs. Martha E. Hickox
Mr. and Mrs. William D. Hildebrandt
Mr. and Mrs. Roland S. Hill
Dr. and Mrs. Terry C. Hokenstad
Mr. and Mrs. John Hooper
Mr. and Mrs. John A. Horner, Jr.
Mr. and Mrs. L. Walter Houston
Mr. and Mrs. James D. Hrusovsky
Mrs. Patricia A. Huczel
Ms. Mary C. Jacob
Jewish Community Federation
Mr. Frank A. Johns and Ms. Carol
A. Johns
Mr. and Mrs. Harold Joseph
Dr. Robert A. Kalina
Miss Joan L. Karnosh
Ms. Patricia M. Karr-Segal
Dr. and Mrs. Sidney Katz
Ms. Karyn H. Kelley
Mr. and Mrs. Walter C. Kelley, Jr.
Dr. and Mrs. Joseph F. Kelley
Ms. Betty J. Kellogg
Mr. and Mrs. Stanley Kent
Mr. and Mrs. Morgan Z. Ketchum
Mr. and Mrs. Douglas J. Knoop
Mr. and Mrs. Raymond C. Kogan
Mr. William E. Kohut, Jr.
Mr. and Mrs. Ronald D. Kohut
Mr. and Mrs. Raymond R. Kozlik
Mr. and Mrs. Gerrit C. Kuechle
Ms. Ann Kunas
Lamson & Sessions Foundation
Mr. and Mrs. Stephen F. Lau
Mrs. Joan H. Levy
Mr. and Mrs. Jeff Likover
Mr. and Mrs. John Limbocker, Jr.
Mr. and Mrs. Thomas Litwinowicz
Mr. Donald E. Lloyd
Mr. and Mrs. Edward E. Locker
Mr. and Mrs. Norman L. Locker
Mr. and Mrs. Thomas M. Locker
Dr. and Mrs. Bruce M. Lowrie
Mr. and Mrs. Edward A. Lozick
Mrs. Stanton Luntz
Mrs. Kenneth R. Lyman
Mr. and Mrs. H. Stephen Madsen
Mr. and Mrs. Brian Marita
Mrs. Walter A. Marting
Mr. and Mrs. George F. McCann
Ms. Catherine A. McCarthy
Ms. Marlene McClain
Mrs. Nancy McCormack
Mrs. Nora G. McCowan
Mr. and Mrs. William C. McCoy
Mrs. Margaret M. McGuire
Mr. Andrew J. Melzer
Dr. and Mrs. Michael A. Michael
Mr. and Mrs. Lester T. Miller
Mrs. William A. Mitchell
Mrs. Virginia Mlakar
Mr. and Mrs. Edwin R. Motch III
Dr. and Mrs. Duncan B. Neuhauser
Mr. Sterling Newell, Jr.
Mr. and Mrs. Stuart M. Neye
Mr. Jim S. Nezu
Mr. and Mrs. Eric T. Nord
Mr. Robert Norwick, Jr.
Mr. and Mrs. Lawrence G. November
Mr. Marshall I. Nurenberg and
Ms. Joanne Klein
Ms. Rose Mary O’Connor
Mr. Joseph Oriti
Ms. Irene Papp
Mr. and Mrs. James R. Pender
Ms. Barbara Perry
Ms. Rosalie Phillips
Ms. Cecilia Rinaldi
Rinaldi Landscape Co.
Ms. Delesia Robinson
Mr. and Mrs. Paul M. Rodak
Mr. and Mrs. Domenic S. Rossi
Mr. and Mrs. Alan Rosskamm
Mr. and Mrs. Lewis Rothstein
Mrs. Arlene Ryan
Mr. and Mrs. Gordon Safran
Mr. and Mrs. Oswaldo G. Salazar
Mr. and Mrs. Carl H. Schaftenaar
Ms. Anne Schleicher
Mr. and Mrs. Robert P. Schreiber
Mr. and Mrs. David E. Schreiner
Mr. and Mrs. Carl S. Schultz
Mr. and Mrs. K. Paul Schultz
Mr. and Mrs. John B. Schulze
Mr. and Mrs. Samuel K. Scovil II
Mrs. Ellery Sedgwick, Jr.
Mr. and Mrs. Jack B. Shapiro
Ms. Sedate A. Sharpe
Miss Sally E. Sheldon
Mr. and Mrs. William D. Shin
Mr. Terry L. Shockey
Mr. and Mrs. Robert L. Shumate
Mr. and Mrs. Edward C. Smith
Mr. and Mrs. William H. Steinbrink
Mr. and Mrs. Albin A. Sternen
Mr. and Mrs. John K. Sullivan
Mr. and Mrs. William Thomas
Mr. and Mrs. Jack Tindall
Mr. and Mrs. Brian Tutkovics
Mr. and Mrs. Alfonso Tyler
Mr. and Mrs. John R. Vodrazka
Ms. Margaret M. Voracek
Mr. and Mrs. James F. Wallenhorst
Mr. and Mrs. David I. Warren
Mr. and Mrs. Todd J. Weber
Mrs. Frederick Weizman
Dr. Steven Wexberg and Ms. Anita L.
Rothschild
Mr. and Mrs. Dale L. White
Mrs. Carmel B. Whiting
Dr. Carol Whitlatch
Mrs. Ralph G. Wieland
Mr. and Mrs. William S. Wilke
Miss Dale Wilson
Mr. and Mrs. Robert C. Wolters
Dr. May L. Wykle
Mr. and Mrs. Christopher J. Zach
Mr. and Mrs. Kenneth A. Zeisler
Ms. Alma Zimmerman
Funding Sources
Community/In-Home Services
Benjamin Rose Trust Funds
Medicare
Medicaid
Western Reserve Area Agency on Aging
(PASSPORT)
Cuyahoga County Health and Human
Services (Community Mental Health
Board)
Concordia Care
Corporation for National and
Community Services
Ohio Department of Aging
Older Americans Act
Alzheimer’s Respite Program
Ceridian Performance Partners
Child and Adult Care Food Program
Mental Retardation/Developmental
Disabilities Levy (Cuyahoga County
Mental Retardation/Developmental
Disabilities Board)
Client Fees
Private Insurance
Cogswell Hall
In-kind Donations
Options for Elders (Cuyahoga County
funding)
Gifts and Donations
Lifeplans
Violence Against Women Act
Grants
The Gannett Foundation
The William J. and Dorothy K. O’Neill
Foundation
The Cleveland Foundation
The Norma Jackson Foundation
Deaconess Community Foundation
The St. Luke’s Foundation of Cleveland,
Ohio
The Commonwealth Foundation
The Robert Wood Johnson Foundation
AARP Andrus Foundation
National Institute on Aging
The Retirement Research Foundation
U.S. Department of Health and Human
Services Administration on Aging
Cuyahoga Community College
Stroud Center on Quality of Life,
Columbia University
Atlantic Philanthropies
Kethley House at Benjamin Rose Place
Medicaid
Medicare
Resident Fees
Private Insurance (including managed
care contracts)
Hospice Contracts
Margaret Wagner Apartments
Tenant Fees
U.S. Dept. of Housing and Urban
Development
We have made every effort to ensure the accuracy of the donor and funder lists. However, if you have any corrections or additions,
please call our Development Office at 216.373.1607.
13
2003 Financials
Sources of Program Support: $22,165,000
.1%
7.8%
5.0%
9.3%
Cost of Program Services: $25,042,000
1.5%
5.3%
1.3%
.7%
12.7%
19.6%
17.8%
.4%
58.5%
60.0%
Margaret Wagner Apartments
■
■
■
■
■
.1%
Interest, Dividends, Other
5.0%
Contributions and Grants
7.8%
Community/In-Home Services Fees
9.3%
Income from Trusts
17.8%
Residential and Rehabilitative Services
60.0%
(Kethley House at Benjamin Rose Place)
Margaret Wagner Apartments
& Campus Development
Fundraising
■
■
■
■
■
■
Research
Administration
Margaret Wagner House
Community/In-Home Services Fees
1.5%
.7%
5.3%
12.7%
1.3%
19.6%
Affiliated Organization (Fairhill Center)
.4%
Residential and Rehabilitative Services
58.5%
(Kethley House at Benjamin Rose Place)
Benjamin Rose is dependent on gifts for the difference between the cost of services and the sources of support.
Audited financial statements by Ernst and Young, LLP are located in Benjamin Rose’s Finance Office.
* Gain/losses on sale of investments and fixed assets are not included.
14
Volunteers
Ms. Cathy A. Archuleta and
Mr. Mac McCall
Mrs. Alice Backus
Mr. and Mrs. Edward L.
Baioni
Ms. Katie Barnie
Mr. and Mrs. Vincent
Bernardo
Mrs. Wayne Bicker
Mrs. Grace Blusiewicz
Rev. Walter Brownridge
Mrs. Margaret Bunevich
Mrs. Patricia W. Calvo
Mrs. Theresa M. Centrackio
Mr. Ambrose Clague
Ms. Susan A. Clerkin
Mrs. Carol Conti-Entin
Ms. Suzanne Cooper
Ms. Mildred J. Copez
Mr. Daniel Crown
Ms. Gladys Dale
Mrs. Nola M. Drake
Mrs. Darlene Dunn
Mr. and Mrs. Allen Edwards
Mrs. Phyllis Fahrland
Mrs. Doris Forman
Br. Freeman
Ms. Denise R. Garrett
Ms. Michelle Gayles
Mr. Mark George
Ms. Eileen Graves
Mr. Charles T. Griffith
Mr. Michael Gully
Ms. Bertha Hanson
Mr. George Harabin
Mrs. Janna D. Head
Mrs. Julia Hearn
Mr. and Mrs. Brian Hoover
Mrs. Dorothy Hudson
Ms. Gail Isley
Ms. Hattie Jackson
Mrs. Monica Jackson
Ms. Gloria James
Mrs. Cletonia Johnson
Mr. and Mrs. Robert Jones
Ms. Thelma Jones
Mr. and Mrs. John Kealy
Mr. and Mrs. David Kelly
Dr. and Mrs. Alex Mark
Miss Jessica Martin
Mrs. Nancy Martin
Dr. Lucille S. Mayne
Ms. Etta McGrew
Ms. Nancy McIntosh
Mr. and Mrs. William L.
Means
Ms. Margaret M. Miller
Rev. Moon/Covenant
Community Church
Mr. Jeffrey Murphy
Ms. Shula J. Neuman
Mr. Gordon Panton
Ms. Ellen Petler
Mrs. Charles H. Reeves
Mr. Jeremy J. Shively
Mr. Marc J. Spelar
Ms. Elizabeth A. Sutton
Mrs. Margaret T. Terman
Ms. Ella Thomas
Rev. Tufts
Mrs. Cecilia Wernet
Ms. Karen A. White
Ms. Gwendolyn Williams
Ms. Dorothy Wilson
Ms. Vera Witson
We Thank You for the Generosity of Your Time!
2003 Board
of Directors
Catherine D. LoPresti
Chairman
Leigh L. Fabens
Vice Chairman
Marcia J. Wexberg
Secretary
Emily A. Drake
Treasurer
Selma Baron
Ruth B. Fiordalis
Patricia R. Frutig
Barbara Y. Galvin
Giesele Robinson
Greene, MD
Joan M. Gretter
Robin Gunning
Iris A. Harvie
Kathryn L. Kaesberg
Jennifer B. Langston
Pamela L. Linton
Thomasine B. Mason
Marjorie M. Moyar, PhD
Barbara S. Oldenburg
Ella H. Quintrell
Deborah Z. Read
Nancy G. Rome
Juanita C. Storey
Lee Warshawsky
Margaret S. Wheeler
Lauren B. Wolf
Members Emeritae
Mrs. Robert M. Clements
Mary F. Conway
Mrs. Charles O.
DeWoody
Mary deC. Emerson
Mrs. Robert I. Gale, Jr.
Mrs. Hugh R. Gibson
Sally K. Griswold
Mrs. Laurence K. Groves
Virginia R. Izant
Frances M. King
Margaret B. Kuechle
Elizabeth G. Norweb
Mrs. Nelson P. Rose
Gretchen D. Smith
Anne K. Stueber
Sara E. Wallace
15
Management Staff *
Administration
850 Euclid Ave., Suite 1100
Cleveland, OH 44114-3301
216.621.7201
fax: 216.621.7521
Finance
850 Euclid Ave., Suite 1100
Cleveland, OH 44114-3301
216.621.7201
fax: 216.621.4236
Adult Day Program
2373 Euclid Heights Blvd.
Cleveland Hts., OH 44106-2797
216.373.2000
fax: 216.373.2020
Richard Browdie
President/CEO
Mary Ann Buzzelli
Director,
Grants and General Ledger
Linda Elliott, MSSA, MA, ATR
Administrator
Mary Dziedzicki
Executive Secretary
Ellen Girard, BA
Director, General Accounting
Linda S. Noelker, PhD
Sr. Vice President, Planning and
Organizational Resources
Lori Gurley, BSBA
Director, Accounts Receivable
Frank P. Cardinale, MBA, CPA
Sr. Vice President,
Finance and Support Services
Charles Hageman, BBA
Director of Reimbursements and
Fixed Assets
Dee Weber, MBA
Vice President, Human Resources
Ed Salem, MBA
Director, Information Technology
Polly H. Clemo, BA
Vice President,
Institutional Advancement
Jeffery Lanphear
Director, Purchasing
Lynne D. Kearns, MS, RHP, NHA
Vice President,
Housing and Campus Development
Advocacy and Public Policy
850 Euclid Ave., Suite 1100
Cleveland, OH 44114-3301
216.621.7201
fax: 216.621.7521
Sharen K. Eckert, MS
Vice President, Advocacy and Public
Policy Development
Semanthie B. Brooks, ACSW, LISW
Director of Community Advocacy
Patricia A. Walter
Director, Office Services
Community/In-Home Services
2373 Euclid Heights Blvd.
Cleveland Hts., OH 44106-2797
216.791.8000
fax: 216.791.8030
Kethley House at
Benjamin Rose Place
11900 Fairhill Road
Cleveland, OH 44120-1053
216.795.5450
Mary S. Marita, MHSA, LNHA
Administrator
fax: 216.795.1178
Charles T. Molta, MD, MACP
Medical Director
fax: 216.795.1145
Barbara Conard, RN
Director, Education
fax: 216.795.1145
Rhonda Wachs, MSSA, LlSW
Director, Social Work
fax: 216.795.1178
Janice Hanna, RN, MSN
Director, Nursing
fax: 216.795.1145
Gloria Y. Daniels, BA
Director, Program Services
fax: 216.795.0103
Cordell Jones, BS, OTR/L
Director, Rehabilitative Therapies
fax: 216.795.3359
Margaret Blenkner
Research Institute
850 Euclid Ave., Suite 1100
Cleveland, OH 44114-3301
216.373.1604
fax: 216.621.3505
David M. Bass, PhD
Director, Research
Sidney Katz, MD, MA
Distinguished Scholar
Farida K. Ejaz, PhD
Senior Research Associate
Carol J. Whitlatch, PhD
Senior Research Associate
Katherine Judge, PhD
Research Associate
Benjamin Rose Library
12200 Fairhill Road
Cleveland, OH 44120-1013
216.231.7230
fax: 216.231.7323
Adrian Turowski
Vice President,
Community/In-Home Services
Cristine Laraway, MSSA
Director, Admissions/Marketing
fax: 216.795.1178
Karen M. Bensing, MSLS, AHIP
Librarian
Mary Ann Caston, MPH, BSN, RN
Director, Central Operations
Elaine Novak, PHR
Director, Human Resources
fax: 216.795.1145
Margaret Wagner Apartments
2375 Euclid Heights Blvd.
Cleveland Hts., OH 44106-2797
Gwendolyn Merriweather
Manager, Business Office
fax: 216.795.1145
David Queener, RHP, COS, CHM
Housing Manager
216.373.1749
fax: 216.373.1729
Sheila Dessau, MSSA, LISW
Administrator,
Senior Companion Program
Doris Matthey, MSW, LlSW
Director,
Mental Health Services
Sylvia Pla-Raith, MA, LSW
Director, Social Services
Therese Zuccaro, RN, BSN
Director,
Benjamin Rose Home Care
Paulette Reeves, AA
Director, Nutrition Services
fax: 216.795.1178
*as of March 12, 2004
Richard A. Fertal, AA
Director, Support Services
fax: 216.795.1145
2003 Annual Report: Polly Clemo, Vice President, Institutional Advancement; Anne Schleicher, Writer/Editor; Doug Knoop, Donor Information;
Steve Zorc, Photography; Academy Graphic Communication, Design and Printing.
16
Stories from others we have served:
“
“A big THANK YOU for all the
personnel at Kethley House that
gave me exercises and showed me
how to use the various gadgets so
that I can get on with my life. I
trust with your instructions and
the Good Lord I’ll be back to
normal one of these days.”
My father-in-law was greeted
most warmly the day he arrived
at Kethley House last fall. Since
then, we have witnessed not only
vigilant care, but so many daily
kindnesses. We are grateful to
have found a home for him that
helps compensate for his present
difficulties by offering him the
best of care as well as the finest
company.”
* * *
“Your intake social worker helped
us find the doctor who detected
cancer in my friend, Lou. She
also helped arrange hospice care.
Seeing that I was Lou’s only caregiver and had no clue what to
expect or where to ask for help,
she made me feel that I was not
alone and that I could help Lou
in his time of need. I was able to
keep Lou in his home and have
all the resources I needed.”
* * *
“My Mom was assigned a nurse
from your program to visit the
house and take care of her
medical needs. She treated my
Mother for her illnesses, but also
became the highlight of her day.
Your program is not only helpful
medically; it is a comfort and
relief to family members.
* * *
”
17
CO M M U N I T Y / I N - H O M E S E R V I C E S
K E T H L E Y H O U S E AT B E N J A M I N R O S E P L AC E
M A R G A R E T B L E N K N E R R E S EA R C H I N ST I T U T E
RESIDENTIAL SERVICES
Administration
850 Euclid Ave., Suite 1100
Cleveland, OH 44114-3301
216.621.7201 fax: 216.621.7521
www.benrose.org
Nonprofit Org.
U.S. Postage
PAID
Cleveland OH
Permit No. 3601