EAGLE STAR AUTOMATIC TEE-UP & BALL DELIVERY SYSTEM Submitted by: Range Automation Systems L.L.C. Range Automation Systems L.L.C. E.I.N. 68-0630147 Web Site: www.rangesystems.com Email: sales@rangesystems.com 1 TABLE OF CONTENTS I. Executive Summary……………………………………………………………. 4 II. Key Personnel…………………………………………………………………… 6 III. Installations ……………………………………………………………………... 7 IV. System Overview……………………………………………………………….. 8 1. Automated Driving Range………………………………………………… 9 2. Control pad………………………………………………………….………...9 3. Tee-up Machine……………………………………………………………... 11 4. Ball Dispenser Tower………………………………………………………. 12 5. Horizontal Conveyor……………………………………………………… 15 6. Vertical Elevators…………………………………………………………… 17 7. Ball Stock Box………………………………………………………………. 18 8. Ball Washer/Dryer…………………………………………………………... 20 9. Pre-Soak Tank………………………………………………………………. 21 10. Control Box………………………………………………………………….. 22 11. Station Activation Options………………………………………………... 23 1) Membership Cards…………………………………………………….. 23 12. Range Management Software (RMS)……………………………………. 24 1) Station Status…………………………………………………………… 24 2) Current Real Time Station Statistics………………………………... 25 3) Range Reports…………………………………………………………... 27 4) Card Encoding…………………………………………………………... 30 5) Member Database………………………………………………………. 32 6) Pricing…………………………………………………………………….. 33 7) Start and Shutdown……………………………………………………. 33 8) Security…………………………………………………………………… 33 13. Conclusion……………………………………………………………………32 Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 2 V. Appendices……………………………………………………………………..34 1) Scope of Work…………………………………………………………... 34 2) Warranty………………………………………………………………….. 37 3) Maintenance Outline…………………………………………………… 39 4) Additional Specifications (Project Specific)……………………….. 41 VII. Disclaimer……………………………………………………………………… 42 Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 3 I. EXECUTIVE SUMMARY Securing your position as the best driving range in the area requires a partner who understands your unique market. A partner who is committed to enhancing the driving range experience and assuring that revenue is at a maximum. Range Automation Systems is that partner. Range Automation Systems’ (RAS) automated driving range equipment offers unparalleled dependability, ease of use and customer satisfaction. We are the only truly dedicated company that specializes in turn key automated tee-up and golf ball delivery systems with experience throughout the world. To satisfy the driving range owners need for increased revenue while offering a unique practice experience, RAS has developed and implemented the world’s most efficient turn-key automated golf ball washing/drying, storage, delivery and tee-up system. Our solution is extremely flexible, durable and proven to increase gross revenue by a minimum of 33%. The inevitable need to increase profits while attracting more customers demands a system that is proven to handle these objectives. With RAS, you will receive: • Dependable Equipment Our main focus is to provide reliable equipment • A State-of-the-Art Driving Range RAS has redefined the driving range experience with our line of Automated Ball Tee-up and Delivery System equipment. • Expert Service The RAS Customer Care team is focused on your satisfaction. If you have any questions about our equipment please feel free to contact us at anytime. • A Total Warranty Every piece of equipment from RAS is covered by a warranty for product and installation. • A World of Experience With 15 years of experience, RAS has installed more Automated Driving Ranges than any other manufacturer. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 4 The key to large sales figures is to increase the hit rate. Often, a golfer will take minutes to tee-up the golf ball and realign their stance. With our system the hit rate is greatly increased by efficiently automatically teeing up a golf ball four seconds after each hit. This eliminates the wasted time moving around, as well as creating a unique experience for the customer. Our system offers a truly unique hitting experience. Since the golf ball is automatically teed-up, the customer does not lose their stance and can retain their muscle memory. This is a great teaching aid. The system also allows people with back problems, the elderly and children the opportunity to hit many more golf balls in a shorter amount of time. No more time bending over to tee-up a golf ball. From the pro shop, the Range Management Software (RMS) controls every aspect of the system. The status of every station is conveniently displayed, in real time, on a LCD screen. This also includes station control, member demographics and sales reports. There are also many more options that are available with our versatile software package. With over 15 years of experience our knowledge of driving range design and automation makes us the leader in the market. We continue to install automated systems with satisfied owners’ and golfers’ throughout the world. Some of our systems are over 15 years old and continue to provide the benefits of automation. Maximizing a driving range’s profits is the core to a successful business. RAS is the only vendor that offers a flexible turn-key system that is proven to enhance your customers practice experience and increase your profits. With many years of driving range experience you can rest assured that you are purchasing the most advanced and reliable equipment in the industry today. In choosing RAS you will partner with the industry leader whose top-quality products, excellent customer service and continuing development ensure your ability to face the challenges of increasing your customer base and driving range profits. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 5 II. KEY PERSONNEL: Range Automation Systems is made up of the following key staff: Christopher Wilson – President Greg Harris – VP of Technology & Development Kevin Schneerer – VP of Operations / Project Manager David Hilton – Warehouse / Installation Manager . James Chapin – Regional Sales Manager Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 6 III. Installations RAS has designed supplied and installed many installations worldwide for over 15 years. Some examples of existing sites include: Wembely Golf Complex, Perth Australia (Currently under construction) (2009) 2 levels 80 stations Valley Golf Center, Phoenix AZ (2008) 2 levels 60 stations Choice Tee, Houston TX (2007) 1 level 30 stations The Tap Inn, Adelaide Australia (2005) 2 level 14 station Bali Hai, Las Vegas NV (2002) 1 level 9 stations Big Swing Golf, Auckland New Zealand (2002) 1 level 28 stations Libertyville Sports Complex, ILL (2001) 2 level 40 stations Mulligans, Detroit MI (2000) 3 level 90 station Golfmania, Brisbane Australia (1999) 1 level 30 stations Skokie Sports Park, Skokie ILL (1997) 2 level 40 stations Desert Pines Golf Club, Las Vegas NV (1996) 2 level 60 stations The Golf Club at Chelsea Park NY, NY (1995) 4 level 52 stations CrackerJax, Scottsdale AZ (1993) 2 level 33 stations Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 7 EAGLE STAR IV. Automated Tee-up and Ball Delivery System Range Automation System’s Eagle Star System is a highly reliable and easy to use automated tee-up system. As you will see, our staff has spent countless hours designing a solid and user friendly automated tee-up and ball delivery system with a number of outstanding features. By utilizing the most advanced components, RAS continues to be the front runner in the industry by providing superior products and services. Below you will find an informative overview of the Eagle Star System. 1. The Fully Automated Driving Range The following representation, Fig. 1.1 is a typical layout of a fully automated driving range on 2 levels with the Eagle Star System. Fig 1.1 2 Level Automated Driving Range 8 A typical Automated Driving Range consists of the following major components: • Control Pad • Tee-up Machine • Ball Dispenser • Conveyor • Elevators • Ball Storage Tank • Ball Washer/Dryer • Ball Water Tank/ Pre-Soak Tank • Ball Wash/Supply Control System • Member Cards • Range Management Software (RMS) Below is a brief explanation of the components as well as their functions: 2. Control Pad The Control Pad, fig. 2.1, is the central component interfaced by the customer. Each Control Pad is water resistant and is constructed of Steel and High Strength ABS plastic with UV inhibitors. Fig. 2.1 Control Pad Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 9 Fig. 2.2 Typical Station Layout A typical station layout consists of a shot mat, tee-up machine, tee divider and Control Pad. The Control Pad controls; Start/Stop and Tee Up and Down. The LED screen displays total number of balls hit or can display time rental mode. Customers pay for there session at the pro shop and are directed to a specific bay number to start play. The customer simply starts there session by pressing the start button. From there the LED screen will keep track of the number of balls hit and turn off the bay once play has ended. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 10 3. Tee-up Machine The tee machine, Fig. 3.1, is the most durable and reliable on the market today. This particular design has been in operation for over 10 years, with only minor modifications during its lifespan. The unit is guaranteed to automatically tee up a golf ball every 4 seconds after one is hit and can be adjusted from 0mm to 88mm (measured from the base of the tee machine) Figure 3.1 Tee-up Machine The tee-up machine is constructed of high strength steel and is anodized to provide superior protection from the elements. This compact design has the following dimensions, Fig 3.2, Length, (19”) x Width (10”) x Height (7”). Fig 3.2 Tee-up Dimensions Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 11 4. Ball Dispenser Tower The Ball Dispenser controls and supplies 2 stations, Fig 4.1. Fig. 4.1 Ball Dispenser Tower Constructed of steel and powder coated this ascetically pleasing dispenser is placed at the back of the tee-line so that it is out of the way, Fig. 4.2. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 12 Fig. 4.2 2 Station Layout The location of the Dispenser at the back of the range, Fig 3.3, provides a very clean look as it is kept out of the tee line area. The dispenser can be placed anywhere allowing for much flexibility. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 13 Fig. 4.3 Tee Line Installation Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 14 With the outstanding 1000 + golf ball capacity the dispenser will maintain a large supply of balls. Behind the scenes the dispenser houses many important features. One example is the Noise Prevention Spring, Fig 4.4 (2). Each time a ball travels down the conveyor tube a spring dampener cushions the fall. Fig. 4.4 Ball Dispenser Tower Diagram Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 15 5. Horizontal Conveyors The conveyor system is designed to maintain the customers practice experience while delivering the required amount of golf balls. Your customers will never even know it is there because it is virtually silent! Below you will find the specifics with regards to the belt conveyor. 1) Belt Conveyor: The RAS large capacity belt conveyor, Figs. 5.1, 5.2, is ideal for larger installations where a 28,000 balls/hour rate is required. Fig. 5.1 Belt Conveyor 5.2 Belt Conveyor Diagram Built from steel and powder coated for durability, Fig. 5.3, this type of conveyor is ideal for a larger driving range. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 16 Fig. 5.3 Belt Conveyor Installed Our conveyor systems are built to fit the needs of the range owner. RAS is capable of designing the ideal system to work in any situation, Fig. 5.4. Fig. 5.4 Custom Conveyor Configuration Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 17 6. Vertical Elevator RAS is pleased to offer the most reliable and durable Vertical Elevator on the market today. Constructed from stainless steel and configured to handle either 5-8 golf balls per bucket this machine will deliver between 18,000 and 28,000+ balls/hour, Fig. 6.1. Fig. 6.1 Vertical Elevator Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 18 7. Ball Stock Box: The Ball Stock Box (ball tank), Figs 7.1 & 7.2 is the central location for the entire supply of range balls. Constructed of galvanized steel and then powder coated, the stock box can be designed to hold up to 200,000 golf balls! Fig. 7.1 Ball Stock Box Fig. 7.2 Actual Ball Stock Box Installed Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 19 Below is a system that was built with an automated ball collection system out on the range, Fig. 7.2, requiring 2 Ball Stock Boxes (ball tanks). Fig. 7.2 2 Ball Stock Box Configuration with Automated Ball Collection Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 20 8. Ball Washer/Dryer: The RAS Ball Washer is the only unit on the market that washes as well as dries the golf balls. No more excess water issues. The unit uses a recirculation pump to provide cleaning power and a fan to insure dry golf balls, Fig. 8.1. Fig. 8.1 Ball Washer/Dryer All this is done on 13 brushes that are guaranteed never to jam a golf ball. Clean up is easy. At the end of the day a small release valve is used to drain the water and the water tank is easily removable. With a rate of 30,000+balls/hour this is the ultimate hassle free machine, Fig 8.2. Fig. 8.2 Ball Washer/Dryer Diagram Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 21 9. Pre-Soak Tank: The Pre-Soak tank consists of only 1 moving part, the pump motor, and is constructed of stainless steel and plastic, Fig. 9.1. This machine has a rate of 30,000+ balls/hour and is also guaranteed never to jam. The water tank holds approximately 100 gallons, which is constantly recirculated. Any severely damaged golf balls will remain inside the tank and can be removed easily when cleanup is done at the end of the day. Fig. 9.1 Pre-Soak Tank Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 22 10. Golf Ball Control System: At the heart of Ball handling system is a custom designed automated control system, Fig. 10.1. Fig. 10.1 Golf Ball Wash/Supply Control System This system utilizes the same technology as the Kiosk. A touch screen displays all the system variables and is monitored by the RMS. If there are any problems with the system, the RMS will notify the range personnel immediately. As you can see, Fig. 10.2 the screen is user friendly and only requires 2 buttons to operate. Fig. 9.2 Screen Shot of Touch Screen Control Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 23 11. Station Activation Options: There are two simple ways that the system can be activated. One is simply by activating the bay from the computer at the time of payment. The other option is the use of a membership card at the pro shop desk. 1) Pre-Paid Cards RAS is committed to understanding range owners needs and wants and develops the technology and software based on feedback from our many customers. Today, technology has allowed us to develop a cost effective Magnetic Strip system. This system comprises of a main card reader at the computer terminal that will encode and obtain data from the card. Fig. 11.4 Membership Card Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 24 12. Range Management Software (RMS) Our software allows range owner’s to observe, track and control information that is unique to the automated driving range. The following is a list of some of the available options: 1) Station Status: Each tee station’s status is displayed on the computer screen, figure. 12.1. Fig. 12.1 RMS (4.0) Station Monitor Screen There are 5 different operation modes that each tee machine can be in. i. Available-Per Ball: Gray The tee station is in price per ball mode and is ready to be activated by using a pre-paid card. ii. In Use: Yellow Green A customer is currently utilizing the tee station. iii. Available-Time Rental: Blue Each tee station can be used for a preset amount of time for a certain dollar amount. This option can also be setup to allow for a certain amount of golf balls hit for a preset dollar amount. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 25 iv. Maintenance: Brown If the station is experiencing a problem the appropriate error code is displayed. Underneath each station icon, displayed in real time, is either the total amount of golf balls hit, remaining amount of golf balls, time remaining or error code, Fig.12.2. Fig. 12.2 Snapshot of Stations in Use 2) Current Real Time Station Statistics: The station icon located on the screen can be double clicked to display the following real time statistics, Fig. 12.3. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 26 Fig. 12.3 Station Statistics i. Current User Each card is encoded with its own unique variables. Once it is used these variables are stored and displayed within the software. The variables can range from the member’s name (requires inserting member details into the database), the total time the machine has been used, type and value of card in use and total balls hits during the session. ii. Station Status This displays whether the station is In-Use, Shutdown, etc. iii. Statistics This Hour This can vary from total # of unique users, total balls hit, total money collected and total minutes in use. iv. Total Statistics for Current Day This can range from total # of unique users, total balls hit, total money collected and total minutes in use. v. Members Name Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 27 3) Range Reports: All revenue, error and customer usage data is collected and stored within the software. The report data can be monitored directly in the software or printed out, allowing the owner to manage the system’s performance and usage. This data is structured in many accessible types: particular time, day or during the entire life of the system are a few examples. The following is a list of the data collection parameters: Fig. 12.4, 12.4, 12.5 A. Totals by Stations B. Sales by Card Type C. Sales by Customers (requires inserting customer details into database). D. Error Logs Fig. 12.4 Report Functions Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 28 Fig. 12.5 Report Functions Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 29 Fig. 12.6 Sales Report Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 30 4) Card Encoding: Each card can be programmed to hold any dollar amount requested by the member, up to $999.99. It may also be re-encoded and reused numerous times. This extends the life of the card until it becomes unusable. Fig. 12.7 Card Encoding Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 31 a) Initial Purchase Each card has minimal data on it when it is shipped to the driving range. Once the member purchases a card the cashier programs additional data onto it. This includes dollar amount, serial # and card type. b) Re-encoding When a member has used up the value on the card it may be re-encoded with additional funds or it may be returned to the cashier and reused by a new member. Also if a card were to become lost or stolen the software automatically flags the card and renders it useless. Fig. 12.8 Membership Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 32 5) Member Database The RMS stores membership information, such as demographics, usage statistics and contact information. One benefit of this feature is that the driving range can offer incentives and discounts based on membership usage. This feature also allows the range to reissue the member a new card if it is lost, stolen or is damaged. If this were to happen, the card is rendered useless and flagged if somebody tries to use it. Below is an example of some of the useful information: a) b) c) d) e) f) g) Name Address Telephone # Amount Purchased Total Golf Balls Hit Time In-Use Total Time In-Use Fig. 12.9 Membership Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 33 6) Pricing The RMS was designed with versatile pricing features in mind. One example of this is the ability to set pricing based on the range owner’s demand. Once the desired pricing schedules are entered, the software will automatically handle the entire pricing schedules on a per station or group basis. This is useful for teaching bays, Ball Vending machines or bays that utilize launch monitors where an increased price per ball is wanted. This price change is done instantaneously, while in use, or while the station is in ready mode.. 7) Start and Shutdown The software can start and shutdown the range manually or automatically. For example, the automatic shutdown feature allows the range to close without having to physically inform the customers. 8) Security There are several levels of security that allows the owner to designate who can have access to certain areas of the software. The following lists the available access levels: a) Administrator This level enables full access to the software. b) Manager This level can be customized to allow access to certain areas of the software. c) Associate The most limited access level. Only basic functions of the software are allowed. 13. Conclusion As you have seen RAS has spent the last 15 years designing, engineering and installing automated golf ball tee up and delivery systems worldwide. RAS is confident that our automated driving range equipment will increase your profits as well as your customers practice experience. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 34 I. SCOPE OF WORK WORK REQUIRED BY PURCHASER AND VENDOR The following is provided to Vendor’s Purchasers with respect to the work responsibilities that Vendor undertakes and the work that must be provided by the general contractor and/or purchaser’s representatives. I. Work to be provided by the Vendor, includes the following: A. Vendor will provide all the special manufactured sub-grade equipment. This includes Vendor’s inspection pit box, Vendor’s tee-up machine box and special 2” Rubber/Plastic ball tubing used to connect the stock box to the tee-up machine. Vendor will provide dimensioned drawings for Purchaser’s specified project including a typical station layout and will review and make final comments on Purchaser’s final architectural and engineering drawings for the overall tee line layout for standard stations, dual stations or left hand hitting only stations. Vendor will also provide a series of photographs that indicate the various installation steps involved and what the mechanical layouts look like prior to pouring the concrete. B. Once all equipment is properly placed and assuming Vendor have been provided with construction schedule dates (in advance) with not less than 14 days prior notice, the Vendor will send personnel to the Site prior to the concrete pour to inspect and double check dimensions and layout to ensure all equipment is properly placed before the concrete goes down. This includes the proper taping of the lids to ensure the concrete does not penetrate into the boxes and the proper sealing of the conduits at the inspection and tee-up boxes. C. Vendor will provide all physical labor necessary to uncrate and position Vendor’s equipment in place at the job site. Vendor will bolt all of Vendor’s equipment to the concrete floor (as required) and/or mount Vendor’s conveyors, elevators, and washer/dryer to the appropriate structural frame members. Vendor will complete all installation, preopening testing and training of Purchaser’s personnel in the proper operation and trouble shooting of Vendor’s ball delivery systems and automated tee-up system (using Vendor’s manuals and troubleshooting reference guides). D. Vendor will make final connections between Vendor’s tee-up machine and Vendor’s control tower/stockbox via pre-manufactured cables, Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 35 which will be included with Vendor’s shipment. Vendor will install the low voltage computer communications cable between machines and make final connections to each tee station utilizing the special looped communications cable provided by Vendor. Vendor will make all low voltage final connections for sensors using sensor wire/connectors provided by Vendor. E. Vendor will install all computer equipment and related items, if any, in the appropriate locations at the front desk or counter area as indicated by the owner or architect and subject to the distance requirements by such equipment. Vendor will make final connections for communications wiring to Vendor’s front desk display panel and/or computer systems. F. Vendor will train the necessary personal from the owners’ staff who will be responsible for tee line equipment maintenance and ball delivery system maintenance. The training will encompass normal operation of the equipment and lubrication requirements, trouble shooting of the ball delivery system and the automated tee-up system as well as normal modular parts replacement and normal maintenance item frequencies. II. Work to be provided or performed By Union Workers, Owner’s Representatives, General Contractors or Sub-Contractors, includes the following: PLEASE READ THIS SECTION CAREFULLY!!!!!! A. Install all electrical conduit and sub-grade materials above and below ground. Again, Vendor will provide photographs and notes in Vendor’s drawings showing the best way to complete this work. Vendor will make up to two trips to meet with owner’s representatives and to inspect this work prior to the pouring of the concrete. B. Pull all communication and sensor wiring and provide/install or pull all electrical wiring to Vendor’s equipment as per drawings provided. Specific details will be provided as to the length of wire necessary at each inspection pit box to be left for the necessary connections to Vendor’s equipment. C. Vendor will need access to certain pieces of equipment including a forklift, small man lift or rolling scaffolding and a 12’ ladder. Normally this equipment is available on site for most jobs and if a reasonable Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 36 rental fee is required, Vendor can arrange this directly with the general contractor or through local suppliers. D. Mounting of Vendor’s control panel in the ball wash/machine room, mounting of Vendor’s display panel at the front desk area and providing the conduits to the front desk and computer area from the tee line which provide for the communications cables. E. Provide for independently breakered 110V or 220V volt circuits for outlets with a 15-amp load capacity for the computer equipment and front desk display panel. Provide 110V or 240V power to all teestations (usually 4 per 20-amp breaker) and make final connections to the terminal strip. Provide a method of control of power to tee stations. This can be via remote switch to contactor or time clock control. F. Supply and connect high voltage (220-240V or 400-460V) 3 phase power, a disconnect (usually not required) and final wiring and conduit to all motors in the ball wash/stockbox supply room from the control panel. Provide wiring, conduit and a disconnect (if code requires) to each motor on the conveyors/elevator system from the control panel. Provide conduit from sensors to control panel. G. Verify with owners’ engineers all structural issues for load bearing, penetrations and wall loads. H. Provide water/drains and connection to Vendor’s equipment. Note: Generally, it takes approximately 14-16 working days, plus or minus 2 to install 80 stations of automatic tee-up equipment on a tee line. The fudge factor of a few days results from restrictions on access by other trades or inability to access higher level floors due to unfinished construction work or weather related delays. Purchaser should also plan on approximately 3-6 working days for Vendor to install and test all conveyor and elevator equipment. Here again, the construction timeframe can vary dramatically if power is not available or the electrician runs behind schedule in making final connections for power to test the equipment. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 37 1) WARRANTY TEE-UP SYSTEM ONE YEAR LIMITED WARRANTY Range Automation Systems, LLC and (hereinafter “Vendor”) grants to Purchaser a non-transferable 12-month limited warranty on the equipment comprising of the ball delivery system, tee-up machines, control towers and sequencer (PLC) and display panel (hereinafter “Equipment”) as listed in the Quotation and Order. This warranty shall commence on the date of completion of the installation of the System at Purchaser’s Site by Vendor’s personnel warranting the System to be free from defects in material and workmanship while installed at the Vendor’s Site and subject to the use restrictions below. Vendor shall provide Purchaser with a stock of Replacement Parts, as detailed in the system Quotation and Order. In the event that any part or parts of the Equipment prove to be defective during the warranty period, Vendor shall replace such part free of charge to the Site within seven (7) days in the United States, or ten (10) days internationally, and Vendor shall pay all freight costs in respect to the provision of such part. Purchaser shall return at its cost the warranty covered defective part. In the event of a failure or defect occurring with the Equipment during the warranty period which cannot be rectified by the Purchaser’s maintenance employees using the Replacement Parts provided, then Vendor will repair or replace, at no cost to Purchaser for parts or labor, any part or parts of the Equipment which prove to be defective within fourteen (14) days in the United States or twenty one (21) days internationally, of notice from Purchaser to Vendor. Vendor’s personnel or its authorized representatives will perform the Service at its own expense. Notwithstanding the forgoing, in the event that more than 10% of the tee stations are inoperable for two consecutive days, due to defects in materials, workmanship or design, Vendor will express to Purchasers Site new units or parts to effectuate the repairs within 3 business days. If, after receiving the parts the inoperable units are still not functioning then Vendor will send a qualified tech to effectuate repairs of all such tee stations within 3 business days. If Vendor finds the problem is a result of neglected maintenance, an act of God (flood, fire, electrical storm, etc.) or misuse or abuse of the equipment, then Purchaser will reimburse Vendor his actual costs for sending said tech. The warranty shall not extend to consumable items, including rubber tees, rubber grommets, rubber belts and washer brushes. Not withstanding the foregoing, the warranty does not cover defects arising out of Purchaser’s faulty or improper Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 38 maintenance (ie. Conveyor contains dirt, sand, grass and any other foreign materials); failure to operate the equipment for the purpose it was intended in a safe and reasonable manner; damage resulting from fire, severe wind/rain or flooding, vandalism, theft, negligence, intentional misuse or abuse or acts of God. This warranty is the sole warranty provided for the Equipment and is expressly in lieu of any and all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose or warranty of any other matter. This warranty sets forth the exclusive remedy of Purchaser. The repair or replacement of any defective part of the Equipment hereunder shall constitute a full and final discharge of any and all claims or losses resulting from any cause whatsoever, whether based on negligence, strict liability or breach of contract, including breach of this warranty. The total liability of Vendor shall not in any event exceed the purchase price of the Equipment and Vendor shall not be liable for any other damages, including but not limited to, indirect, incidental, consequential, or punitive damages, whether foreseen or unforeseen, including but not limited to lost profits, lost sales, or injury to persons or property. Any action in any way related to the Equipment shall be commenced within one (1) year after the cause of action therefore has accrued. Any such cause, whether based whole or in part on patent or latent defects, shall be deemed to have accrued on either the date on which the party claiming to have such cause knew or should have known of the alleged defect or on the final day of the warranty period, whichever occurs first. The failure of the party, claiming to have cause of such action, to commence such action within such period shall constitute a waiver and release thereof and such party shall have no further cause of action. This warranty is non-transferable and covers Purchaser only at the original installed Site of Equipment. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 39 2) BRIEF MAINTENANCE OUTLINE With over 15 years of Automated Driving Range experience RAS has designed hassle free automated ball delivery systems that will last for years as long as a routine maintenance schedule is implemented. The following brief outline will cover daily, weekly and annual maintenance. An in-depth training program will be provided to purchaser’s key personnel that will cover all aspects of maintaining the system. This includes detailed service manuals. I. Scheduled Maintenance 1. Daily Maintenance (Basic Visual and Audible Inspections): A. Tee-up Machine and Tower: The person in charge of the daily operations of the driving range will make sure each station is working properly. This involves a brief operation of the tee-station first thing in the morning. The technician will use a maintenance card to activate the machine, adjust the tee height (up and down) and proceed to hit a few golf balls. If any problems arise then fix accordingly. B. Conveyor: The person in charge of the daily operations of the driving range will operate the conveyor at the beginning of the day. Listen for any odd sounds such as squeaks, grinding or knocking. If any odd sound is found shut the conveyor down immediately, determine the source and fix accordingly. C. Ball Machine Room: The person in charge of the daily operations of the driving range will visually inspect that each machine is operating properly as to specifications provided by RAS. If any problem arises shut the system down immediately and fix accordingly. 2. Monthly Maintenance (Detailed Inspection and Lubrication): A. Tee-up Machine and Tower: The person in charge of the daily operations of the driving range will remove, disconnect and visually inspect each tee-up machine. This includes but not limited to metal wear or fatigue, inadequate lubrication and worn belts and or tees. Also the bolts, nuts and screw should be checked for tightness and the sensors should be checked Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 40 for proper alignment. If any problems are found make sure the tee-up machine is disconnected and fixed accordingly. The tower does not require removal or disconnection. Just a visual inspection is necessary to assure proper operation. If a problem is detected fix immediately. B. Conveyor: The conveyor needs to be visually inspected for debris and wear. If debris is found shut down the conveyor and remove the debris immediately. If out of the ordinary wear is found then the cause needs to be determined and fixed immediately. Also the bearings on each end should be inspected and lubricated. If a bearing appears to be damaged or not rolling smoothly shut down the conveyor and replace immediately. C. Ball Machine Room: All components of the machine need to be visually inspected. This includes but not limited to motors, belts, brushes, bearings, chains and spockets. If any excessive wear or out of the ordinary operation exists shut down the system immediately and resolve the issue. This may include replacement of parts. Once the system has passed visual inspection lubricate all necessary components per RAS specifications. 3. Annual Maintenance (Inspection by RAS and or David Golf) A. Site Visit: RAS and personnel will make a site visit and conduct a full system diagnosis once every year for the first 2 years after install. For each additional visit, after the first 2 years, requested by the purchaser, all travel expenses will be covered by the purchaser. If any problems are detected they will be noted by RAS personnel and brought to the attention of management before any repair work is done. Once the solution is OK’d by management the necessary steps will be taken to remedy the issue. All costs for replacement parts, that are not covered under warranty, and as well as labor are the responsibility of the purchaser. First annual maintenance inspection is included in vendor price. Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 41 4) Additional Examples Automated Driving Range Equipment Range Automation Systems Eagle Star Automated Tee-up System 42 Range Automation Systems L.L.C. 2425 W. 12th Street, Suite 1 Tempe, Arizona 85281 PH: 866-998-0809 FX: 480-998-6997 www.rangesystems.com Disclaimer The information transmitted in this message sent from Range Automation Systems and any documents attached: 1. is intended only for the person, persons, entity, or entities to which it is addressed. 2. contains confidential and/or privileged materials. In the case of confidential and/or privileged materials, any review, retransmission, dissemination or other use of or taking of any action in reliance upon these materials, by persons or entities other than the intended recipient may be the subject of legal action. 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