SCM: Accurate Response at Sport Obermeyer Sport Obermeyer Ravi Anupindi SCM: Accurate Response Sport Obermeyer Annual production = 200,000 u Maximum monthly capacity available = 30,000 u Production horizon = 7 months u November commitment (before observing demand) = 50% u Limited Opportunity for Postponement u – except for greige fabric Ravi Anupindi Anupindi SCM: Accurate Response 1 SCM: Accurate Response at Sport Obermeyer Planning and Production Cycle (1993-1994 Line): Exhibit 4 Month Design Activities Feb. ‘92 Design Begins July ‘92 Sketches sent to Obersport Order Receipt and Production Planning Materials Management Retail Activities Production Order Greige fabric First production order placed with Obsersport Place component orders Sample production Mar. 93 Las Vegas Show (80% of retailers orders received). Place second order Place component orders Full scale production Apr.-May 93 Additional retailer orders received Full scale production June 93 Additional retailer orders received Full scale production; ship finished goods by sea Nov. 92 Feb. 93 Full scale production Full scale production; Air freight finished goods Aug 93 Dec. 93 93-94 line delivered to retail Peak retail selling period Retailer replenishment orders Ravi Anupindi SCM: Accurate Response Forecast Accuracy Actual total sales 4000 4000 4000 3500 3500 3500 3000 3000 3000 2500 2500 2500 2000 2000 2000 1500 1500 1500 1000 1000 1000 500 500 500 0 0 0 500 1000 1500 2000 2500 3000 3500 4000 Initial Forecast 0 0 500 1000 1500 2000 2500 3000 3500 4000 Updated Forecast after observing 20% of sales 0 500 1000 1500 2000 2500 3000 3500 4000 after 80% Each data point represents the forecast and the actual season sales for a particular item (at the style-color level). Ravi Anupindi Anupindi SCM: Accurate Response 2 SCM: Accurate Response at Sport Obermeyer Measuring Risk Probability Demand is below Production Probability Demand Exceeds Production Mean Forecast Ravi Anupindi Production Quantity SCM: Accurate Response Measuring Risk Minimum Production = 600 Probability Distribution of Sales of Pamela Mean = 2,017 Standard Deviation = 243 0.34 0.005 0.34 0.135 0.02 1228 1531 1774 0.135 2017 0.005 0.02 2260 2503 2746 Is it safe to produce Pamela using Speculative Capacity? Ravi Anupindi Anupindi SCM: Accurate Response 3 SCM: Accurate Response at Sport Obermeyer Measuring Risk Minimum Production = 600 Probability Distribution of Sales of Cirque Mean = 400 Standard Deviation = 100 Probability = 0.023 400 600 Is it safe to produce Cirque using Speculative Capacity? Ravi Anupindi SCM: Accurate Response Measuring Risk Minimum Production = 600 Probability Distribution of Sales of Zebra Mean = 600 Standard Deviation = 200 Probability (Demand > 900) = 0.07 600 900 1200 Is it safe to produce Zebra using Speculative Capacity? What risks do we face? Ravi Anupindi Anupindi SCM: Accurate Response 4 SCM: Accurate Response at Sport Obermeyer Tailored Sourcing: Sport Obermeyer Fact: Demand can be forecast with great accuracy after Las Vegas Show u Proposed Tailoring u – Speculative Capacity used for low “risk” products – Reactive Capacity used for high “risk” products u An additional wrinkle: Manufacturing facilities have minimum production quantities – Hong Kong: 600 – China: 1200 Ravi Anupindi SCM: Accurate Response Simulation Results Minimum Expected SD of Profit Expected Order Profit Total Order Size 0 $478,863 68,252 20,533 600 $472,439 71,229 21,336 1200 $456,177 75,102 23,369 Ravi Anupindi Anupindi SCM: Accurate Response 5 SCM: Accurate Response at Sport Obermeyer Results at Sport Obermeyer Total Prodn. (units) Over-Prodn. (units) Under Prodn. (units) Over-Prodn. (% sales) Under-Prodn. (% sales) Total Cost (% sales) Ravi Anupindi Model’s S. Obermeyer’s Decisions Decisions 124,805 121,432 22,306 25,094 792 7,493 1.30% 1.74% 0.18% 1.56% 1.48% 3.30% SCM: Accurate Response Sourcing Flexibility Issues How can Wally increase flexibility in the long-term? u How much reactive capacity is necessary? u Value of (Early-Write) Information u Ravi Anupindi Anupindi SCM: Accurate Response 6 SCM: Accurate Response at Sport Obermeyer Stockout and Markdown Costs as a function of Reactive Capacity Stockout and Markdown Costs as % of Sales 600,000 500,000 400,000 300,000 200,000 100,000 0 0 12.5 25 37.5 50 62.5 75 87.5 100 % Reactive Capacity Ravi Anupindi SCM: Accurate Response Stockouts and Mardow ns as % of Sale s Value of Early Information 10 9 8 7 6 5 4 3 2 1 0 0 25 50 80 100 % of Early Write Orders Ravi Anupindi Anupindi SCM: Accurate Response 7 SCM: Accurate Response at Sport Obermeyer Tailored Sourcing: Multiple Sourcing Sites Characteristic Manufacturing Cost Flexibility (Volume/Mix) Responsiveness Engineering Support Ravi Anupindi Responsive Site High Efficient Site Low High Low High Low High Low SCM: Accurate Response Tailored Sourcing Strategies Strategy Responsive Site Fluctuation Volume based dual sourcing Product based Unpredictable dual sourcing products, Small batch Model based Newer dual sourcing products Ravi Anupindi Anupindi Efficient Site Stable demand Predictable, large batch products Older stable products SCM: Accurate Response 8 SCM: Accurate Response at Sport Obermeyer Key Learning Points u Managing Risk – Risk based sourcing u Methods to increase sourcing flexibility – – – – u reduce minimum order quantities increase reactive capacity decrease leadtimes get early information Tailored sourcing Ravi Anupindi Anupindi SCM: Accurate Response 9