CHAPTER 10 CASE STUDY: BUDNET By Tori Santos BUDNET Information is entered into BudNet nightly from several thousand beer distributors and sales representatives 1. 2. 3. 4. 5. Sales reps. Collect new orders and rack competitors’ marketing efforts on PDAs and laptops. Distributors compile information and transmit it daily to Anheuser corporate headquarters. Anheuser brand managers analyze the information and make decisions for distributors Distributors log on to BudNet to get the latest intelligence. Sales representatives rearrange displays and rotate stock based on the recommendations. BUDNET Useful in the constantly changing market Deadly accurate science out of determining what beer lovers are buying and when, where, and why Adds efficiency to the to the beer supply chain Changing the dynamics of the industry DESCRIBE HOW AN SCM SYSTEM CAN HELP A DISTRIBUTOR SUCH AS ANHEUSER-BUSCH MAKE ITS SUPPLY CHAIN MORE EFFECTIVE AND EFFICIENT. Sales representatives know exactly how many Anheuser-Busch products need to be delivered to each store Improve ways for Anheuser-Busch to find the raw components they need to make their product, manufacture it, and deliver it to customers SCM IS EXPERIENCING EXPLOSIVE GROWTH. EXPLAIN WHY THIS STATEMENT IS TRUE USING BUDNET AS AN EXAMPLE. Technology advances have significantly improved the forecasting and business operations BudNet allows for almost immediate access to information of the sale of their products Each time a sales rep records information on a competitors products/store layout it is used to change marketing strategies, design promotions, and as an early radar that detects where rivals might have an edge. EVALUATE BUDNET’S EFFECT ON EACH OF THE FIVE FACTORS THAT ARE DRIVING SCM SUCCESS. Make the sale to suppliers Wean employees off traditional business practicese Anheuser-Busch is on board with its suppliers and they are fully aware of the success of BudNet The ease of use of BudNet’s hand held pdas and laptops made the switch much easier for the employees Ensure the SCM system supports the organizational goals BudNet helps to keep Anheuser-Busch on top by logging competitor information as well as what worked and didn’t work for the Anheuser-Busch products EVALUATE BUDNET’S EFFECT ON EACH OF THE FIVE FACTORS THAT ARE DRIVING SCM SUCCESS. Deploy in incremental phases and measure and communicate success BudNet is a well established SCM system and must have been implemented in phases in order be as successful as it is today Be future oriented BudNet has not just added efficiency into the beer supply chain, but it is changing the dynamics of the industry CURRENT INFORMATION Anheuser-Busch purchased by InBev in the fall of 2008 InBev focused on cost-cutting and profit margins Let go about 1,400 employees in the U.S. and 415 contractor positions Changed contracts with suppliers Lower profits than expected SOURCES Wall Street Journal “UneasesBrewing at Anheuser as new Owners Slash Costs”April 29, 2009 Wall Street Journal “Corporate news: Anheuser to Cut Back as its Profit Tumbles” March 6, 2009