BUAD 870: UNDERSTANDING PEOPLE IN ORGANIZATIONS
Summer Session II - 2010
Tuesday and Thursday, 6:00-9:45pm
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Instructor:
Michael P. Battagliese M.B.A.
Office Hours:
Office Phone:
E-mail:
By appointment
(302) 255-8933 Cell: (302) 379-0279
mbattagliese@barclaycardus.com
mbatta@udel.edu
Text:
Handbook of Principles of Organizational Behavior - Indispensable
Knowledge for Evidence-Based Management. Second Edition, Edited by
Locke Published by Wiley ISBN 978-0-470-74094-1
HBS Cases:
Donna Klein and Marriott International (A) & (B)
Mike Miller (A) & (B)
Taran Swan at Nickelodeon Latin America (A), (B) & (C)
The Army Crew Team
S.G. Cowen: New Recruits
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Course Overview
This course will be facilitated to provide an overview of the fundamental theories and principles of
organizational behavior and illustrate how these theories are translated into practice within organizations.
Students will learn valid principles of management and understand the importance of employee ability,
motivation, and emotional stability
This course will be taught utilizing topics outlined in the required text, lecture, case studies, and through
experiential learning. Students will learn the tools necessary to apply management principles to real work
settings.
Course Requirements
Grading
Measuring overall success within this course will be accomplished using the categories outlined below.
Class Participation (20%) – Meaningful, insightful and constructive class participation.
Case Analysis (25%) – Selected cases will be analyzed both individually and in team settings.
Grading will be based on how well the case analysis incorporates course concepts and overall
comprehension of the material. While this is not a public speaking course, each analysis is expected to be
presented in a clear and professional manner.
Team Project (30%) – Each team will be expected to research and present on a topic relevant to the
key concepts of organizational management and behavior. Topics will need to be submitted ahead of time
for approval.
Learning Journals (25%) – Each student is expected to submit (prior to each class) a learning journal
that provides insight into how he/she interprets the assigned readings and how it applies his/her own
personal and professional development. Although not required, students will be asked to share some of
these insights in class.
2|Page
Schedule
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Week
Topic
Chapters
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1 (7/13/10)
Introduction to Organizational Behavior
Discussion: Class Expectations and Course Overview
Group Exercise: Learning about your peers
Lecture: Management Perspective and Functions
Group Discussion: Lisa Brummel Creates myMicrosoft
Group Exercise: Sandra Buckley
1 (7/15/10)
Selection
Lecture: Intelligence and Job Performance
Group Discussion: Learning Journal insights
In-class exercise: The Wonderlic Personnel Test (not in book)
Lecture: Conscientiousness and Emotional Stability
Lecture: Structuring Interviews
Group Exercise: SG Cowen Case Analysis
1-3
2 (7/20/10)
Job Satisfaction and Managing Turnover
Discussion: Group Assignment Expectations / Q&A
Lecture: Job Characteristics Model
Lecture: Mental Challenging Work and Impact on Satisfaction
Group Discussion: Learning Journal insights
Group Exercise: Donna Klein Case Analysis
6-7
2 (7/22/10)
Motivation
Lecture: Empowerment
Lecture: Pay for Performance and Recognition
Group Discussion: Learning Journal insights
Group Exercise: Mike Miller Case Analysis
10-12
3 (7/27/10)
Leadership and Organizational Structure
Lecture: Integrity and Competence of Leaders
Lecture: Structure to fit Strategy
Group Discussion: Learning Journal insights
Group Exercise: Taran Swann Case Analysis
19-20, 22
3 (7/29/10)
Leadership, Power, and Vision
Group Discussion: Taran Swann (cont.)
Lecture: Group Process
Lecture: Effective use of Power and Influence
Group Discussion: Learning Journal insights
Group Exercise: Army Crew Case Analysis
15, 17-18
3|Page
Schedule
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Week
Topic
Chapters
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4 (8/3/10)
Managing Stress and Conflict
Group Discussion: Learning Journal insights
In-class Exercise: Group-work on Final Presentations
24-25
4 (8/5/10)
Appraisals, Goal-Setting, and Self-Efficacy
5, 8-9
Group Discussion: Learning Journal insights
Group Discussion: Performance Appraisals & 360 Degree Feedback
Group Discussion: Goal-Setting
In-class Exercise: Topic TBD
5 (8/10/10)
Group-work and Final Presentation Preparation
5 (8/12/10)
Final Presentations
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The above schedule and content is tentative. We will move at our own pace and adjust our
approach as necessary.