Professional Services • • • • • Accounting Consulting Legal IT Services Outsourced, Managed, and Data Services • Staffing Media and Entertainment AEC and Real Estate • • • • Architecture & Engineering Construction Specialty Trade Contractors Commercial Real Estate and Property Management • • • • • • Advertising Broadcast & Cable Film Music Publishing Sports PC Browser Marketing Effectiveness Phone Sales Productivity Client Responsiveness Practice Development Relationships | Interactions | Processes | Insights Intellectual Capital | Talent | Methodology | Results Knowledge Management Professional Development Service Delivery Firm Administration Practice Development Knowledge Management Client Relationships Professional Development Campaign Management Competency Management Contact Management Career Management Opportunity Management MySite Integration Industry- and Vertical-Specific Analytics Management Project Estimation Capacity Planning ContextualProject and Actionable Insight Management Dashboards Resource Scheduling Proposal Management Learning Management Proactive Situation-Appropriate Execution Firm & Practice Reporting Planning, Budgeting & Billing Social Computing Subcontractor Management Budgeting & Forecasting Change Order Management Bid/Tender/Contract Management GL / AR& /Expense AP / Tax Reporting Time Practice Management Service Delivery Treasury Revenue & & Banking Cost Accounting Vendor Management Equipment Management Recruiting Lifecycle Service Management Performance Management Field Service Delivery Compensation Management Crew Scheduling SLA Monitoring Firm Administration Succession Planning Project Controls Identify new opportunities via improved insight into understanding of the client Differentiate the firm by showcasing firm capabilities and proven ability to deliver Connect professionals across time zones and geographies into client pursuits Practice Development Coordinate firm-wide approach to client and pipeline management Provide a common workspace with access to current information Enable rich collaboration across time zones and geographies Reduce project risk by providing common methodologies and project tools Service Delivery Accelerate delivery by connecting people, process and project information Streamline business operations across geographies and functions Accelerate decision-making by connecting information with front-line practitioners Deliver consolidated, secure and easy-to-use reporting on business and projects Firm Administration Combine operational and financial insights to inform strategy and drive decision-making Relationships | Interactions | Processes | Insights Intellectual Capital | Talent | Methodology | Results Streamline IT processes by simplifying management of your ERP solution at every stage of the life cycle. • System center Operation Manager (SCOM) integration • Unified IT management experience • Troubleshoot problems faster • Gain visibility into IT environment • Intelligent Data Management Framework (IDMF) - Make sizing decisions based on data • Extensive Tools for Performance