C offee B ars
McCafé
Shokoladnica
Strong Leaders
Europe’s major coffee-bar players once again added significantly to their outlet
numbers in 2013. The top 75 brands were represented by 12,320 stores at the end of
2013, an increase of 7% over the previous year. The top 10 expanded even more
– by 8% – with little or no change in the running order: Costa Coffee defended first
place, followed by McCafé and Starbucks. New in the top 10 is the UK’s Coffee
Republic brand. ­Research and ranking by FoodService Europe & Middle East.
In 2013, the three biggest brands added
to their outlet numbers by between 8 and
9% and thus increased their lead even
further. Players in the top third of the
ranking in particular have expanded
their European networks. Despite a big
decline in the case of Italy’s Espressamente illy coffee-bar formula (-27%), the
top 25 managed to clear the 10,000 unit
hurdle for the first time.
Increased competition can be expected
in the future because an end to this process of expansion is not in sight. More­
24
over, more and more companies are focusing on coffee as a highly profitable
supplementary article – filling stations,
bakeries, sandwich chains and quickservice restaurants of all kinds.
The focus is shifting to new location categories, such as freestanders, with and
without drive-in facilities, shop-in-shop
constellations and new partnerships
(master licensees). Another important
aspect for the future is placing greater
emphasis on the USP of the individual
brands.
Many of them cater for the increasing
qualitative expectations of consumers
with a greater emphasis on bean origins,
barista skills and machines. Coffee bars
belong to those foodservice segments
where digital communication plays a
very significant role and their guests include many ‘heavy users’.
The coffee-bar scene in the UK is extremely progressive and can safely be
seen as the benchmark: the most dynamic market with the most brands and the
most stores! There, the range of handcrafted artisan coffee is far more widespread than in other European countries,
a development to be seen in more and
more coffee bars – branded or independent – in many bigger European cities.
Top players
● The
ranking lists 76 coffee-bar players
with, altogether, 12,320 units. 7% unit
growth in twelve months (2012: +8%,
2011: +8%, 2010: +4%, 2009: +3%,
2008: +16%).
● With a presence of 1,923 coffee bars in
15 European countries Costa Coffee is
market leader.
F ood S ervice E urope
&
M iddle E ast 2/14
C offee B ars
n n n
● Costa
Coffee, McCafé and Starbucks
continue to increase their leading position in the ranking.
● A year with contrasting expansion
trends: 42 brands reported the opening
of additional outlets, 19 brands negative growth rates and 15 remained
constant.
● Unit growth: the leader in absolute
terms is McCafé (+167), followed by
Starbucks (+145), Costa Coffee (+136),
Coffee Republic (+75) and Shokoladnica
(+69).
In relative terms, the UK Harris + Hoole
brand leads with a growth of +300%.
The co-owner of the artisan coffee bar
is the Tesco supermarket chain. Harris
+ Hoole is followed by Love Coffee
(+61%) and Coffee Republic (+43%).
● The most widely distributed brands are
Segafredo (37 European countries),
McCafé (26) and Starbucks (23).
● The brands originate from 21 countries, which means a broad spectrum of
origins for the top ranking brands: 17
from Spain, 11 from UK and 10 from
Germany.
● Of the 76 players, 7 are present in 10
countries and more, 35 are single-market phenomena with a presence only in
their country of origin.
n n n
1. Costa Coffee. Leading the UK and
Euro­pean coffee-bar market, Costa was
the most dynamic performer within the
UK’s Whitbread PLC, whose other interests range over hotels (notably the budget Premier Inn chain) and pub-restaur­
ants. Costa’s coffee bar total at the end of
last year was 2,034 European units and
2,814 units worldwide (including 111
coffeeheaven units in Poland). Projections to 2018 envisage global system
sales over £2 bn.
In the 50 week period to Feb 13, 2014,
Costa’s UK retail sales stood at £1,012 m
from equity (company-owned) stores
and £378 m from franchised stores.
­Further sales of £355 m accrued from
Costa Enterprises, comprising three
main channels:
● Costa Express machines, now totalling
around 3,500, with plans to install a further 500 this year. Machines dispense
the main Costa beverages using fresh
beans and fresh milk.
● ‘Proud to serve Costa’ sales to pubs,
restaurants, hotels and other trade
­­
channels.
● Costa at Home branded coffee products
sold through supermarkets.
2013: Top 75 Coffee-Bar Players in Europe
R (R) Brand
1(1)Costa Coffee
2(2)McCafé
3 (3) Starbucks
4(4)Tchibo
5 (5) Caffè Nero
6 (6) Segafredo
7(7)Shokoladnica
8 (8) Coffeeright
9 (12) Coffee Republic
10 (9) Coffee House
11 (11) Coffeeshop Company
12 (10) Hema Koffiebuffet
13 (14) Café & Té
14 (15) Espresso House
15 (17) Wayne’s Coffee
16(16) everest
17 (13) Espressamente illy
18 (22) coffeeheaven
19 (18) Cafetal Club*
20 (19) Kahve Dünyasi
21 (20) Caffè Ritazza
22(21) Flocafé
23 (23) chicco di caffè
24 (27) Insomnia Coffee
25 (26) Traveler’s Coffee
1)
Top 10 profiles
Where from?
Brands 17
11
10
6
4
3
2
1
n n n n
Country of Origin
Spain
UK
Germany
Netherlands
Russia
Greece, Sweden, ­
Australia, Italy,
Austria, Poland,
Switzerland, USA
Turkey, Canada,
Denmark, Finland, France,
Ireland, Latvia, Norway
©FoodService Europe & Middle East
In Europe outside of the UK, Costa had
320 stores in 14 countries. coffeeheaven,
the Polish coffee-bar chain which Costa
acquired in 2009 for £36 m, continues to
trade under that name at most of its 111
units around Poland but a rebrand is
­currently underway with some units being tested under the name ‘coffeeheaven
by Costa’.
Across the EMEI area (Europe, Middle
East and India) sales grew by 11.1% to
£183.9 m. Costa Asia sales grew by nearly 50% to hit £68.4 m. New markets entered during the year: Malta, Singapore,
Cambodia, Kuwait and Kazahkstan.
Costa Coffee was founded by the Italian
brothers Sergio and Bruno Costa in Lon-
n n n n n n n n n n n n n n n n n n n n n n n n n n n n n
Company
http://
No. of Units1) vs. ‘12
Origin
EC2)
Whitbread
www.costa.co.uk
1,923 8%UK
15
McDonald’s
www.mcdonalds.com
1,85610% Australia26
Starbucks Coffee Company
www.starbucks.com
1,698 9%USA
23
Tchibo
www.tchibo.com
820 -1%Germany 8
Caffè Nero Group
www.caffenero.com
618 6%UK
5
Segafredo Zanetti Espresso
www.segafredofranchising.com500 0% Italy
37
Shokoladnica
www.shoko.ru
40820%Russia
4
Gregory’s Food Service Group www.gregorys.gr
252 1%Greece 4
Coffee Republic Trading www.coffeerepublic.com
25043%UK
6
Coffee House
www.coffeehouse.ru
225 -4%Russia
2
Top 10
8,550 8%
Schärf Coffeeshop www.coffeeshopcompany.com211 6% Austria 14
Hema
www.hema.nl
202 -6% Netherlands4
Compañía del Trópico Café y Té www.cafeandte.com
17025%Spain
3
Espresso House Sweden www.espressohouse.se
14715%Sweden 2
Wayne’s Coffee
www.waynescoffee.com
133 7%Sweden 5
Vivartia
www.everest.gr
129 2%Greece 2
Illycaffè
www.illy.com
115-27% Italy
18
Costa Limited
www.costacoffee.pl
11122%Poland 1
Gruppo Cafento
www.cafento.com
105 -4%Spain
1
Kahve Dünyasi
www.kahvedunyasi.com
103 7%Turkey 1
SSP International
www.cafferitazza.com
98 5%UK
14
Vivartia
www.flocafe.com
92 0%Greece 5
chicco di caffè
www.chicco-di-caffe.de
8014%Germany 1
Insomnia Coffee Company
www.insomnia.ie
7717%Ireland 1
Traveler’s Coffee
www.travelerscoffee.ru
7510%Russia
4
Top 25
10,398 7%
as the end of 2013, 2) presence in European countries, *estimated
©FoodService Europe & Middle East
C offee B ars
n n n
2013: Top 75 Coffee Bar Players in Europe
n n n n n n n n n n n n n n n n n n n n n n n n n n n n n
R (R) Brand
Company
http://
No. of Units1) vs. ‘12
Origin
EC2)
26 (33) Columbus Café*
Columbus Café
www.columbuscafe.com
7134%France 2
26 (28) AMT Espresso
AMT Coffee
www.amtcoffee.co.uk
71 9%UK
3
28 (23) Coffee Fellows
Coffee Fellows
www.coffee-fellows.de
70 0%Germany 2
28 (23) Jamaica Coffee Shop
Grupo Rodilla
www.jamaicacoffeeshop.es
70 0%Spain
1
30 (41) Gloria Jean’s Coffees
Gloria Jean’s www.gloriajeans.com
6217%Australia 5
31 (35) Burger King Café
Burger King
www.burgerking.de/cafe
6015%Germany 7
32 (35) Bagels & Beans
Bagels & Beans www.bagelsbeans.nl
56
8% Netherlands2
33 (30) Lino’s Coffee
Lino’s Coffee Srl
www.linoscoffee.com
5538%Italy
8
33 (31) Robert’s Coffee
Robert’s Coffee
www.robertscoffee.com
55 0%Finland 7
35 (32) Gastro-Kanne
Gastro-Kanne www.gastrokanne.de
54 0%Germany 1
36 (37) BB’s Coffee & Muffins
BB’s Coffee & Muffins
www.bbscoffeeandmuffins.com52 4% Australia 2
36 (33) So! Coffee 3)
LS travel foodservice Poland
www.empikcafe.pl
52 -2%Poland 1
38 (37) Cafès Caracas
Union Industrial del Café
www.cafescaracas.com
49 -2%Spain
1
39 (40) Baresso Coffee
Baresso Coffee
www.baresso.com
44 0%Denmark 2
40 (39) Caffè Dallucci
Compass Group
www.compass-group.de
43 -4%Germany 1
41 (52) Caffè Spettacolo
Valora Holding
www.spettacolo.ch
40 3% Switzerland1
42 (57) Coffee #1
S.A. Brain
www.coffee1.co.uk
3836%UK
1
42 (42) Bracafé
Germán de Erausquin www.bracafe.com
38 0%Spain
1
44 (50) Coffee Company
DEMB 1753
www.coffeecompany.nl
36 13% Netherlands1
44 (-) Valor Chocolaterías
Chocolates Valor
www.valor.es
3613%Spain
1
46 (-) El Fornet d’en Rossend Rosendo Milá
www.elfornet.com
3525%Spain
1
46 (52) Testa Rossa Caffèbar
Testa Rossa Caffè www.testarossacaffe.com
3517%Austria 4
46 (43) Kaldi Koffie en Thee
Kaldi Koffie en Thee
www.kaldi.nl
35 -3% Netherlands2
49 (48) Dunkin’ Coffee
Dunkin’ Brands
www.dunkincoffee.es
33 0%Spain
1
49 (45) Charlotte Café
Charlotte Franquicias
www.charlottefranquicias.com 33 -6%Spain
2
51 (57) Primo Espresso
Primo Espresso
www.primo-espresso.de
3214%Germany 1
51 (51) Campus Suite
4-elements gastroconcept www.campussuite.de
32 3%Germany 2
51 (57) Pause-Café/Xpresso Café Villars Holding www.pause-cafe.ch
32 0% Switzerland1
51 (43) Esquires Coffee Houses Esquires Coffee International www.esquirescoffee.co.uk
32-11% Canada
2
51 (29) Il Caffè di Roma
Lavazza
www.ilcaffediroma.com
32-48% Spain
5
56 (65) Soho Coffee
Soho Coffee Co.
www.sohocoffee.co.uk
3129%UK
3
56 (57) Balzac Coffee
Balzac Coffee Company
www.balzaccoffee.com
3111%Germany 1
56 (48) Puccino’s
Segafredo Zanetti Espresso
www.puccinosworldwide.com 31 -6%UK
2
59 (52) Café de Indias
Grupo Rodilla
www.cafedeindias.com
30 0%Spain
1
61 (-) Love Coffee
Love Coffee
www.lovemycoffee.co.uk
2961%UK
1
61 (45) Thornton’s Cafes
Thornton’s www.thorntons.co.uk
29-17% UK
1
63 (57) Café Café
Grupo Áreas
www.areas.es
28 0%Spain
1
63 (52) Coffeehouse by George*Coffeehouse by George
www.bygeorge.se
28 -7%Sweden 1
64(64) Kaffeebrenneriet
Kaffeebrenneriet
www.kaffeebrenneriet.no
27 8%Norway 1
65 (52) Doopies & Coffee
Doopies & Coffee
www.doopiesandcoffee.com 26-13% Spain
3
66 (75) D. E. Café
DEMB 1753
www.de.nl
25 25% Netherlands1
67 (-) Harris + Hoole
Harris + Hoole Ltd.
www.harrisandhoole.co.uk
24300% UK
1
67 (-) Caribou Coffee*
Yildiz Holding A.S. www.cariboucoffee.com.tr
2420%USA
1
69 (-) Expréssaté
Coffee & Foods Franquicias
www.expressatefranquicias.com23 5% Spain
1
69 (67) Aromas de Dakar
Cafés Candelas
www.aromasdedakar.com
23 0%Spain
1
71 (70) Doppio Espresso
Doppio Espresso
www.doppio-espresso.nl
22
5% Netherlands1
71 (67) Meyerbeer Coffee
Coffee M Beteiligungs GmbH
www.meyerbeer-coffee.de
22 -4%Germany 1
71 (63) Double Coffee*
DC Holding
www.doublecoffee.com
22-15% Latvia
4
71 (62) Koffein
Coffee International Group
www.koffein.ru
22-19% Russia
1
75 (70) SaboreatéyCafé
Samovarte y Café
www.saboreateycafe.com
21 0%Spain
2
75 (70) Club del cafès Novell
Cafès Novell
www.cafesnovell.com
21 0%Spain
1
Top 75
12,320 7%
1)
as the end of 2013, 2) presence in European countries, 3) 11 empik cafés included, *estimated
©FoodService Europe & Middle East
C offeeR ubrik
B ars
don in 1971. It started life as a wholesale
operation supplying roasted coffee to caterers and specialist Italian coffee shops
and was acquired by Whitbread in 1995.
An important development was the introduction in 2013 – so far in the UK only
– of numbers of calories openly displayed
against all menu items as well as detailed
nutritional data on all menu products.
2. McCafé. The McDonald’s shop-inshop solution is to be found in 26 European countries. With 1,856 units at the
end of 2013, McCafé consolidated its
2nd place ahead of world-market leader
Starbucks. The fastest pace of expansion
in 2013 took place in Italy, Poland and
Switzerland. By far the most McCafés
are to be found in Germany. There, 60%
of the 1,468 McDonald’s Restaurants
include a McCafé – a must at travel
hubs!
In the noughties, the integration of McCafés in existing restaurants helped the
quick-service brand to cast off its fastfood image among consumers. The result: a better image, more success and a
higher turnover. The agenda for the
F ood S ervice E urope
&
M iddle E ast 2/14
coming years spotlights profitability and
good-employee training.
3. Starbucks. The leader of the global
coffee-bar market operated exactly
20,184 units worldwide at the end of
2013 (+10.4%). At the annual shareholders’ meeting in Seattle, Starbucks
chairman, president and chief executive
Howard Schultz said that the 20,000-unit
chain only marked the early stages of
growth. “If Starbucks were a 20-chapter
book, we’d only be in chapter four or
five,” said Schultz.
In Europe, the Starbucks network grew
by 9% in 2013 – a good third place in the
European market. “Given the overall
­European situation, the coffee business
was strongly challenged but managed to
exceed expectations,“ says Yenia Zaba,
Public Affairs Manager EMEA. “Europe is
the most competitive coffee market in
the world with a discerning customer
base.” According to Starbucks, the greatest opportunities in the coming year will
be offered by locally relevant products,
enhancing the store experience and
growth through partnerships.
Lino’s Coffee
n n n
Most Distributed in Europe
R Brand
1Segafredo
2McCafé
3Starbucks
4 Espressamente illy
5 Costa Coffee
6 Coffeeshop Company
7 Caffè Ritazza
8 Lino’s Coffee
9Tchibo
10 Burger King Café
10 Robert’s Coffee
Origin
Italy
Australia
USA
Italy
UK
Austria
UK
Italy
Germany
Germany
Finland
n n
EC
37
26
23
18
15
14
14
8
8
7
7
©FoodService Europe & Middle East
27
Bagels & Beans
Gloria Jean’s
Wayne’s Coffee
In the UK, there are already numerous
freestanding outlets with and without
drive-in facilities, a great success in the
USA. Germany’s first freestander with
drive-thru opened last year. In Switzerland, a train compartment has been
turned into a Starbucks Coffee House.
Also in Switzerland, the brand has introduced a self-service system for offices
(Corner Cafés).
4. Tchibo. The long-established German
company noted a decline in the number
of outlets with integrated coffee bar. At
the end of 2013, the company had 820
outlets in 8 European countries, almost
500 of them in Germany.
5. Caffè Nero. With its blue fascias and
cosy interiors, Caffè Nero has been a vis­
ible feature of UK high streets since the
1997. It has similarities with market leading Costa, such as its Italian-inspired imagery and roastery, but also distinctive
touches such as pastries fresh-baked
through the day and simple-to-use loyalty
cards. The company employs a dedicated
in-house food team working in collabor­
ation with Italian chef Ursula Ferrigno.
The chain continued to expand last year
with annual sales to May 2013 of
£227.9 m and EBITDA of £34.9 m, compared with £199.1 m and £31.6 m respectively the year before. The stated
plan is to open approximately 50-60 new
stores a year. Of 618 stores operating at
n n n
Everest
D. E. Café
Coffee Company
Top 10 Growth
n n
R
Brand vs. ‘12
relative
in %
1 (67) Harris + Hoole
300%
2 (61) Love Coffee
61%
3 (9) Coffee Republic 43%
4 (33) Lino’s Coffee
38%
5 (43) Coffee #1
36%
6 (27) Columbus Café* 34%
7 (58) Soho Coffee
29%
8 (13) Café & Té
25%
9 (48) El Fornet d’en R. 25%
10 (66) D. E. Café
25%
absolute
in Units
1 (2)McCafé
167
2 (3)Starbucks
145
3 (1) Costa Coffee
136
4 (9) Coffee Republic
75
5 (7)Shokoladnica
69
6 (5) Caffè Nero
37
7 (13) Café & Té
34
8(18) coffeeheaven
20
9 (14) Espresso House
19
10 (26) Columbus Café*
18
*estimated
©FoodService Europe & Middle East
F ood S ervice E urope
&
M iddle E ast 2/14
n n n
McCafé Europe
n n n n n n n n n n n n n n n n n n n n n n n n n n
– Markets by Units –
R
Country 1/06
1/071/081/091/101/111/121/13
1/14
1
Germany 58
213397539656737783817
847
2
Italy
632 58 76 95100122146
193
3
France
3 5 23 40 79 92150168181
4
Austria
2 6 19 50106120143157
165
5
Poland
-- - 310175580
102
6
Switzerland
-- - 514142742
61
7
Russia 19
27333638405457
60
8
Czech Rep.-- - - 7 72640
49
9
Hungary 8
16223035343737
37
10
Spain
44 4 6 4 51325
30
11
Portugal -- - 4 8 91820
23
12
Slovakia -- - 4 4 61621
21
13 Ireland 4456 6 6 811
12
14
Ukraine ---- - - 710
12
15
Romania ---- - - 7 7
10
16
Bulgaria -
--24699
9
16
Croatia -
---2248
9
18
Slovenia -
----278
8
19
Serbia -
--23466
7
20
Malta
-
--34444
5
21
Bosnia
---- - - 4 44
22
Lithuania-
---3323
3
22
Luxembourg
---- - - 2 23
24
Greece -
--11112
2
24
Estonia -
---1112
2
26
Latvia1133
1
Total Europe
104307 561 8071.0801,2101,5091,689
1,856
Worldwide750
1,0501,600
>2,0002,490
>2,6503,3083,870
>4,000
Pause-Café
©FoodService Europe & Middle East
The number of McDonald’s shop-in-shop ­solutions in Europe grew by 10% compared to the previous year.
The fastest growing markets are Italy, Poland and Switzerland.
n n n
n n n n n n n n n n n n n n n n n n n n n n n n n
– Markets by Units –
R Country Start
1/07
1/08 1/09 1/10
1/11 1/12
1/13 1/14
1UK
09/98 528 616 715 671 712 739 743 782
2Turkey
04/03
62
90 116 127 138 159 176 202
3Germany
05/02
75 113 142 143 144 150 160 161
4France
01/04
30
41 48 53
57
66
82
95
5Spain
04/02
58
71 79 74
76
75
79
82
6Russia
08/07
-
2
9 29
43
53
64
70
7Switzerland 03/01
31
37 45 47
47
50
51
55
8Netherlands 2007
-
2
3
6
8
18
28
40
9Poland
04/09
-
-
-
3
9
21
29
35
11Ireland
08/05
9
18
27 23
22
24
27
35
9Greek
09/02
52
70 75 68
60
52
34
32
12 Czech Rep.
01/08
-
-
-
10
12
12
14
17
13Austria
12/01
11
11
13 11
11
12
12
17
14Belgium
08/08
-
-
-
3
4
6
9
11
15Cyprus
12/03
7
9
9
9
9
9
9
9
15Hungary
2010
-
-
-
-
-
6
7
9
17
Denmark2007 -3
2
22349
17Romania
09/07
-
2
6
7
8
8
8
8
17Portugal
09/08
-
-
-
5
7
7
7
8
20Norway
2012
-
-
-
-
-
-
1
8
20Sweden
2010
-
-
-
-
-
1
3
6
22Bulgaria
11/08
-
-
-
3
4
4
4
4
23Finland
2012
-
-
-
-
-
-
2
3
Total Europe
863 1,085 1,289 1,294 1,373 1,475 1,553 1,698
Middle East & Africa
176
216
236 299
303
303
321
335
EMEA Total 1,039 1,301 1,593 1,593 1,676 1,781 1,874 2,033
Kahve Dünyasi
World-market leader Starbucks is also expanding its
network in Europe. Exemplary when it comes for
unit growth are Turkey, France and The N
­ etherlands.
30
Starbucks Europe
©FoodService Europe & Middle East
March 2014, most were in the UK.
However, Caffè Nero continued to
expand its international interests
with 83 non-UK stores operating under joint venture/franchise arrangements in Turkey (44 cafés), Poland
(20, trading as Green Caffè Nero), Cyprus (3) and Ireland (1). The brand
also has a presence in the United Arab Emirates (14 stores) and a US café
was due to start trading in April 2014
in Boston.
6. Segafredo. The figures for the Italian roaster are stagnating in Europe.
Although Segafredo has launched new projects, it also closed many unprofitable locations, primarily in Hungary and the Czech Republic. The
challenges facing the company are to find sites with reasonable rents, to
expand the range of food offered (especially hot dishes) and to develop
concepts oriented more towards grab & go/take-away. Good opportun­
ities are offered by joint ventures with strategic partners who have discovered the café segment as a supplementary branch of business.
7. Shokoladnica. The concept, launched in 2001 by the young Russian
entrepreneur Alexander Kolobov and his family, is now the largest coffee-bar chain in the territory of the former USSR, with 408 units and one
of the top 5 biggest foodservice operators in Russia in terms of numbers
of units. The fullservice chain has seen significant growth over the last
few years (69 new units in 2013) with expansion of the brand coming
from corporate start-ups and franchising. It has operations in 5 countries, namely Russia, Ukraine, Armenia, Kazakhstan and Azerbaijan.
8. Coffeeright. The coffee-bar brand of Greece’s Gregory’s Food Service
Group achieved growth of 1% last year. Marilena Andritsopoulou, Marketing Manager, comments: “Despite the keen competition, our com­
pany manages to maintain and even increase its market share.” For Coffeeright, the three most important trends in the coffee-bar business are:
providing unique products and services, addressing different tastes with
different coffee blends and one-stop-shops (enter for coffee & get everything needed for a break from the same store).
9. Coffee Republic. The British brand increased its number of outlets by
43% in 2013 – a lot of their places are kiosks rather than full cafés. Top
countries in terms of turnover: UK, Romania and Cyprus. Quality, service
and social media are the most important trends. Tackling the challenges
arising from Europe’s open borders is how the company formulates
greatest opportunities for coffee bars in Europe over the coming years.
Established in 1995, the business went into administration in July 2009
and was bought by family members of the property firm Arab Investment
Ltd. The brand now operates through two companies: Coffee Republic
Trading Ltd (company-run stores) and Coffee Republic Retail Ltd (franchised outlets including all units outside the UK). Attempts to re-invent
the chain brought new interiors designed by Conran Partnership in 2011.
10. Coffee House. The second biggest coffee-bar player in Russia began
operating in 1999. The chain has 225 corporately owned and operated
units in Russia and Ukraine, no franchising. The company also operates
other foodservice concepts, among them Asia Café, Vinegret Café and
Aroma Café (the latter launched in 2012); their presence in the market,
however, is much smaller compared to the main coffee-bar brand.
N.B. This list of the top 75 coffee bar players in Europe is the result of a joint
venture by the editorial staff and correspondents of FoodService ­Europe &
Middle East. Special thanks to Allegra Strategies World Coffee Portal,
Bruce Whitehall, Puck Kerkhoven, Agata Godlewska, Julia Matveeva,
Mario Cañizal Villarino, Katrin Schendekehl, and Sofia Selberg. The ranking should be fairly complete. Nevertheless, please let us know if we have
missed out a player or if our information is not completely up to date. ir
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