Paramjit S - SONNET Networking, LLC.

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Trung Duc Huynh
1145 Manchester Dr. #3
Santa Clara, CA 95050
(408)393-1632
dhuynh@scu.edu
SARBANES OXLEY ADMINISTRATOR
Over seven years of experience in the IT industry in a variety of disciplines including:
Sarbanes Oxley, creating processes, procedures, writing documentation, assembling and
troubleshooting computers, setting up LANs, and analyzing and designing new
information systems. Excellent skills in the formulation of procedures to satisfy IT/ISrelated requirements set forth by Sarbanes Oxley.
EDUCATION
Santa Clara University
Bachelor of Science in Commerce
Major in Operations Management Information System
2005
Cumulative GPA: 3.2 Major GPA: 3.54
TECHNICAL QUALIFICATIONS
Computer Languages:
Computer Programs:
Computer Hardware:
Operating Systems:
C language, C++, SQL, PHP, ASP, HTML, and UNIX
scripting
Oracle 8i, Oracle Discoverer, Peoplesoft 8.0, and Microsoft
Office.
Expert in installing assembling and upgrading computers.
Proficient in setting up, computers, routers and switches for
LANs.
Windows 95/98/2000/NT/XP, Mac OS 9/X, Unix (Solaris)
PROFESSIONAL EXPERIENCE
IS Administrator
Foundry Networks, Inc. San Jose, CA
Jun. 2004 – Present
Responsible for creating/maintaining audit trails and monitoring of Oracle change
management to ensure proper segregation of duties and to regulate internal control
policies.
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Audit Oracle responsibilities, change control, and employee hires/terminations
Create policies, procedures, and narratives for IS-related processes to meet
Sarbanes Oxley requirements.
Collect and organize IS-related documents and files for external auditor reviews.
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Act as a ‘detect’ control to determine exceptions in current processes.
Organize and facilitate weekly IS group meetings to prioritize open projects
Write Oracle Discoverer reports using PL/SQL for daily, weekly, and monthly
monitoring.
Produce reports and assist in facilitating quarterly meetings with super users
Coordinate with external DBA to write narratives for disaster recovery.
Administer daily backup of Oracle database
Coordinate with Corporate Controller and executives to control and increase
Oracle server room security.
Jr. IT Analyst
Santa Clara University, Santa Clara, CA
Feb. 2004 – Jun. 2004
Responsible for identifying duplicate student IDs and their sources. Conducted quality
assurance for modifications and patch loads in the Peoplesoft environment.
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Used SQL queries to identify duplicate student IDs.
Inspected and identified differences in Peoplesoft patch loads.
Reviewed and critiqued university student registration system to suggest areas of
improvement.
Examined student billing database to summarize monthly tuition payments.
Technical Support
Sonnet Networking, LLC. Sonora, CA
Aug. 1997 – Sept. 2002
Responsible for setting up, trouble shooting, and solving clients’ computer problems.
Wrote self-help guides and FAQs for customers and other technical support specialists.
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Provided telephone and in-person technical support to 30+ customers daily.
Developed new trouble shooting procedures to solve client computer problems
more efficiently and effectively.
Created and implemented web-based knowledge database for customers and
technical support specialists to lower call volume.
Trained new technical support specialists.
Supervised company operations in absence of supervisors.
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