POSITION DESCRIPTION
POSITION TITLE: Chief Executive Officer
REPORTS TO: Board of Directors
PERFORMANCE REVIEW: Annual
RONALD MCDONALD HOUSE OF INDIANA MISSION
To provide a supportive home-away-from-home for families of seriously ill or injured children receiving medical
care at Riley Hospital for Children and other Indianapolis hospitals.
POSITION PURPOSE
The CEO provides leadership for the Ronald McDonald House of Indiana [RMHI or the House] in support of its
ongoing vision and mission. He/she serves as the principal representative for the RMHI with external stakeholders
and leverages RMHI through establishing and strengthening relationships with a broad range of stakeholders,
including McDonald’s Restaurants of Central Indiana, Riley Hospital for Children at IU Health, as well as other
key community partners and corporate, foundation and individual donors.
The CEO builds organizational capacity and financial sustainability through continued fund development and
implementation of strategic initiatives in conjunction with the Board of Directors and the staff team. He/she
provides clear direction, leadership and motivation to the RMHI Board of Directors and staff. This position plays
a substantial role in raising the RMHI’s reputation, recognition and influence within Central Indiana. The CEO will
ensure programmatic excellence by ensuring consistent and high quality program and service delivery and by
ensuring that the RMHI is implementing leading non-profit practices. The CEO will partner with his/her key
reports, the Chief Operating Officer [COO] and the Chief Development Officer [CDO], in carrying out his/her
responsibilities.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.
ESSENTIAL FUNCTIONS
Essential functions include the following. Other duties may be assigned.
Strategic Vision and Leadership
 Collaborates with the Board of Directors [BOD] and staff team to develop and implement the
strategic plan ensuring that the budget, staff, and organizational goals are aligned with the RMHI
core mission, and is primarily responsible for executing the strategic plan.
 Responsible for driving RMHI to achieve profitability, maintain positive cash flow and meet the
business goals and objectives.
 Cultivates and strengthens relationships with a broad range of stakeholders, including Central
Indiana McDonald’s Restaurant Owner/Operators, McDonald’s Corporation, Riley Hospital for
Chief Executive Officer
This description is intended to describe the general content of and requirements for the performance of this position.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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Children at IU Health, as well as other key community partners and corporate, foundation and
individual donors.
 Provides leadership and direction to the senior management team to ensure the continued
development and management of a professional and efficient organization; and maintains an
effective decision-making processes to enable RMHI to achieve both long and short term goals.
 Cultivates a strong and transparent working relationship with the BOD and ensures open
communication regarding financial and programmatic performance.
 In partnership with the leadership of the BOD, maintains a diverse and inclusive Board that is highly
engaged, willing to leverage and secure resources and fulfills its governance functions according to
best practices and required standards.
 Stays abreast of external trends that could significantly impact the organization to achieve its
mission.
Development
 Works to expand the House’s brand within the communities served by RMHI in an effort to build a
more robust stakeholder base and grow charitable donations year after year.
 Ensures that annual funding permits the RMHI to make continuous progress towards the
achievement of its strategic initiatives and that the funds are allocated to reflect present needs and
future potential.
 Ensures formulation and execution of comprehensive marketing, branding and development
strategies that will enhance revenue from all sources including individual donors, foundations, and
corporations as well as ongoing grassroots support.
Operations and Programs
 Promotes a positive, supportive and motivating work environment, facilitates cross-departmental
collaboration and ensures strong internal communications that supports consistency throughout the
organization’s programs, operational methods and data collection needs.
 Ensures the delivery of high quality services while managing for current and future growth.
 Oversees the financial status of the organization including long and short range financial plans,
effective budgeting, monitoring and sound financial controls and ensures that financial priorities
reflect the needs of programming and staff.
 With appropriate input and approvals of the BOD and other senior staff members, reviews and
revises staff duties and organizational structure.
Other
 Attends all Board meetings and Executive Committee meetings.
 Ensures that all board committees have effective staff support and stays informed of all committee
activities.
 Proposes an annual budget for board approval. Approves expenditures within the budget.
 Makes staff salary recommendations to the BOD and sets salaries within board-approved budget
parameters.
 Serves as the primary media contact and spokesperson for the RMHI. Visits institutions around the
state, makes speeches, appears on media outlets, and performs other duties in order to promote
the House. Increases the House’s visibility and enhances its image.
 Establishes professional relationships with other organizational leaders within the RMHC system, in
order to learn and share ideas related to growth, strategy and benchmarking.
Chief Executive Officer
This description is intended to describe the general content of and requirements for the performance of this position.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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 Ensures a continued positive and collaborative relationship with Ronald McDonald House Charities
Global and with McDonald’s regional staff and owner/operator community to ensure ongoing
support of the House programs and services.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION, EXPERIENCE, AND/OR CREDENTIALS
 Bachelor’s degree, MBA, MPA, or related advanced degree preferred.
 At least ten years’ experience in a senior leadership position with a non-profit organization with a
proven track record of success.
 Experience leading a staff team in a supportive manner with positive results.
 Knowledge of non-profit board governance best practices and extensive experience providing
support and leadership to non-profit boards.
 Working experience in civic engagement and a background in management is required.
 Experience in operating multi-faceted programs, a demonstrated successful fundraising record,
creativity, and evidence of servant leadership are also essential.
 An understanding and appreciation of the Ronald McDonald House history, organizational make-up
and mission.
LEADERSHIP
 A passion for children’s charities, community involvement, and good stewardship.
 A strong belief in and reputation for principle-centered leadership.
 Superior ability to interact and communicate with a variety of people, on a one-on-one basis and in
meetings and public presentations, as well as through phone, e-mail, written reports and
correspondence.
 An effective negotiator able to achieve consensus and build coalitions among stakeholders with
differing opinions.
 Strong capacity to provide intellectual and visionary leadership to the staff, board, and stakeholders
of the House.
 Superior ability to make independent decisions, delegate responsibility and duties, and incorporate
key inputs into daily activities.
SKILLS AND ABILITIES
 Superior ability to think logically in order to troubleshoot, analyze present/future situations, and make
sound business decisions.
 Must be outgoing, compassionate, flexible, assertive, trustworthy and professional in manner.
 Strong organizational and project management skills.
 Understanding of, and sensitivity to, the non-profit and philanthropic sector.
 An effective external networker for the House.
 Ability to develop and implement long-range plans.
 Ability and willingness to travel throughout the state and regionally, as needed.
Chief Executive Officer
This description is intended to describe the general content of and requirements for the performance of this position.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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 Proficient computer skills, including working knowledge of Microsoft Word, Microsoft Excel, Microsoft
PowerPoint, e-mail systems, fundraising/donor management software and Internet browsers.
 Must be able to cope with and offer comfort to people during periods of personal trauma.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
 This position requires the ability to stand and sit for periods of time and move intermittently
throughout the workday.
 This job requires strong sensory skills such as good eyesight, good hearing, and dexterity.
 This position requires excellent speaking and listening skills (both publicly and internally).
 This position requires the ability to perform focused work with close attention to detail.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
 This work takes place primarily indoors with some outdoor work/activities required.
 Both local and regional travel is necessary.
 This work is oriented around the unexpected events of the families we serve and requires a flexible
work schedule.
 Use of a computer and other office equipment is necessary.
 This position requires a self-starter, who works independently with minimal supervision, and who
continually strives to raise the bar on their own personal goals as well as the goals of the House.
INDSO1 1469922v2
Chief Executive Officer
This description is intended to describe the general content of and requirements for the performance of this position.
It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
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