Syllabus
MGMT 280 – Management Information Systems
Lukenda School of Business, Lake Superior State University
Fall Semester, 2013
LSSU Catalog [2013-2014] Description
This course will introduce students to MIS theories including (1) Information Systems in Business and Society
(information management in global society; security, privacy and ethical issues); (2) Information Technology
Concepts (hardware technology, software technology, database management systems, network and Internet
technology); (3) Business Information Systems (automation and support systems, transaction processing systems
(TPS), management information systems (MIS), decision support systems (DSS) and expert systems, enterprise
systems such as ERP); (4) Systems Development (systems investigation and analysis, systems planning,
development and implementation). Students will gain hands-on computer skills in advanced spreadsheet,
database, and web technologies. Prerequisites: BUSN121 and ACTG132 with a grade of C or higher, and
computer competency.
Course Objectives
The objective of this course is the attainment of information system literacy by students. That is to build a basic
understanding of the value and uses of information technology for business operation, managerial decision
making, and strategic advantage. This course is designed to familiarize business students with how to use and
manage information technology in today’s networked enterprises and global markets. This course introduces
students to basic information systems concepts, a system approach to problem solving, and information systems
development. This course focuses on how managers, end users, improve efficiency and effectiveness through
appropriate information resources management.
By the end of the course, the student should be able to:
o Gain a solid understanding of globalization & information management in global society.
o Address privacy, security & ethical issues involving information systems management.
o Identify the major components of a computer system, such as hardware, software, network and Internet
technology as they apply to information systems.
o Design & develop spreadsheet, web, & database applications for business decision-making.
o Evaluate, select, and use automation and support systems, TPS, MIS, DSS, expert systems , enterprise
systems such as ERP systems as applied to business operations and management.
o Acquire working knowledge of business applications such as SCM, CRM systems, HRIS, etc.
o Conduct systems development projects on business applications using the SDLC approach systems planning,
analysis & design, and implementation.
o Apply MIS theories and technologies to business analytics & business intelligence such as data analysis, data
mining.
o Accomplish all the objectives as an individual or in a team environment.
Lukenda School of Business - Course Outcomes & Assessment Plan
GRADUATES WILL DEMONSTRATE
1. Knowledge of core business subjects, functional areas of business, and how these areas are integrated; and an
understanding of the economic, legal, political, and global environment.
2. Skills in research, communications, and critical thinking.
3. Personal growth, with a desire for learning, adaptation to change, and curiosity.
4. Effective interpersonal skills.
5. Involvement in professional and community affairs.
GRADUATES WILL
6. Lead moral and ethical lives.
7. Appreciate the work ethic.
8. Hold positions, including graduate study, related to their educational goals.
Course Assessment:
Course Objectives (Outcomes)
Gain a solid understanding of globalization & information
management in global society.
Address privacy, security & ethical issues involving
information systems management.
Identify the major components of a computer system, such as
hardware, software, network and Internet technology as they
apply to information systems.
Design & develop spreadsheet, web, & database applications
for business decision-making.
Evaluate, select, and use automation and support systems,
TPS, MIS, DSS, expert systems , enterprise systems such as
ERP systems as applied to business operations and
management.
Acquire working knowledge of business applications such as
SCM systems, CRM systems, HRIS, etc.
Conduct systems development projects on business
applications using the SDLC approach systems planning,
analysis & design, and implementation.
Apply MIS theories and technologies to business analytics &
business intelligence such as data analysis, data mining.
Accomplish all objectives as an individual or in a team
environment.
Course Assessment
Exams on concepts & theories with a variety of questions (MC,
T/F, Short Essay questions); Real-world business case study
report
Exams (MC, T/F, Short Essay questions); Real-world business
case study report
Short report on the latest developments in the information
systems; Lab tests; Exams (MC, T/F, Short Essay questions).
Lab tests; Lab assignments; Group project on the system
development
Exams (MC, T/F, Short Essay questions); Real-world business
case study report; Lab tests; Lab assignments
Exams (MC, T/F, Short Essay questions); Real-world business
case study report
Exams (MC, T/F, Short Essay questions); Lab tests; Lab
assignments
Real-world business case study report; Group projects
Exams (MC, T/F, Short Essay questions); Real-world business
case study report; Lab tests; Lab assignments
Exams (MC, T/F, Short Essay questions); Lab tests; lab
assignments; Real-world business case study report; Group
project reports & presentation on the system development
Makeup work. It is anticipated that a few of you may be forced to miss a scheduled quiz or exam during the semester for
various reasons. A makeup opportunity may be given at the instructor’s discretion, but only in those instances when the
absence is “excused.” Excused absences include personal illness, emergencies in your immediate family, job interviews, and
university sponsored trips, among others. For non-emergency situations, check in advance before you make travel and other
arrangements for planned absences.
Course Requirements

Required Text: Kenneth C. Laudon and Jane P. Laudon (2013). Management Information Systems:
Managing the Digital Firm, 13th Edition, Prentice Hall: New Jersey (ISBN: 978-0-13305069-1).
Course Evaluation:*
 Exams
 Homework, Group Projects
 Participation
60% (Criteria and format explained in advance)
30% (Detailed instruction will be given.)
10% (Participation grade includes attendance, attentiveness to class
purpose, and active participation during group activities in class, etc.)
*Note: This assessment is subject to change at the instructor’s discretion.
Grading
Your final course grade will be based on your final overall percentage, according to the scale below. The
following conventions will be used to determine final grades, but are subject to the instructor’s discretion:
A+
A
A-
96.7 - 100%
93.3 - 96.6%
90.0 - 93.2%
B+
B
B-
86.7 - 89.9%
83.3 - 86.6%
80.0 - 83.2%
C+
C
C-
76.7 - 79.9%
73.3 - 76.6%
70.0 - 73.2%
D+
D
D-
66.7 - 69.9%
63.3 - 66.6%
60.0 - 63.2%
F
Below 60.0
Ground Rules:
1. Completing assignments on time and keeping up with the class material is important for success in this
course and in college. Late assignments will not be accepted except for legitimate pre-approved
reasons as determined by the instructor. Examples of legitimate reasons are: severe illness, death in
family, etc.
LSSU sanctioned travel related absences (athletics, conference presentations, conference attendance)
are approved by the Provost. You are expected to make arrangements with the instructor before the
travel occurs. Failure to do so may result in “F” grades being assigned for the missed work.
2. Students are expected to perform all assigned work themselves unless otherwise noted. Any form of
cheating or plagiarism will be handled in accordance with the Honor Code Procedures. Violations of
the Honor Code may result in an F for the course grade.
3. Use of head phones, cell phones and/or hats during exams is prohibited.
4. Cell phones must be turn off for all class sessions. THIS MEANS NO TEXTING TOO!
Ethical Behavior
Honesty is expected. Cheating is defined as representing someone else’s work as your own or using support
materials not permitted during examinations or quizzes. Exams are time restrained. It is expected that all of the
time allowed will be needed to thoroughly cover essay and case questions on exams.
Using “copy and paste” when the assignment instructions do not ask for “copy and paste” is plagiarism. Altering
just a few words still constitutes plagiarism. A function of the online course content and assignments is to check
written assignments with online and library database contents. Another service “turnitin.com” is also used, when
needed.
When quoting, use quotation marks, and completely cite your source including the page or paragraph number.
Complete citations include author, name of publication, name of article (if a periodical or journal), date of
publication, and page number. If citing a web page, copy and paste the URL of the web page/s to the bottom of
your assignment submission. Always show your source/s. Assignments that do not show the source/s are marked
down at least one point. If you are quoting the textbook, use quotation marks and simply list the author, year, and
page number. Example: (Daft, 2008, p. 23). If assignments require discussions based on the text or your own
opinions based on the text and you are not quoting, then citations are not required—the textbook as the reference
is obvious.
Computer monitors are to be turned off during class when the class is not working together on assigned,
computer work or online course materials. Personal computer usage is limited to before and after class.
Personal computer usage during class is distracting to other students and to the instructor—it is impolite.
Violation of this rule may lead to dismissal from class.
University Policies and Statements:
The Americans with Disabilities Act & Accommodations
In compliance with Lake Superior State University policies and equal access laws, disability-related
accommodations or services are available to students with documented disabilities.
If you are a student with a disability and you think you may require accommodations you must register with
Disability Services (DS), which is located in the KJS Library, Room 130, (906) 635-2355 or x2355 on campus.
DS will provide you with a letter of confirmation of your verified disability and authorize recommended
accommodations. This authorization must be presented to your instructor before any accommodations can be
made.
Students who desire such services should meet with instructors in a timely manner, preferably during the first
week of class, to discuss individual disability related needs. Any student who feels that an accommodation is
needed – based on the impact of a disability – should meet with instructors privately to discuss specific needs.
IPASS (Individual Plan for Academic Student Success)
If at mid-term your grades reflect that you are at risk for failing some or all of your classes, you will be contacted
by a representative of IPASS. The IPASS program is designed to help you gain control over your learning
through pro-active communication and goal-setting, the development of intentional learning skills and study
habits, and personal accountability. You may contact 635-2887 or email ipass@lssu.edu if you would like to sign
up early in the semester or if you have any questions or concerns.
Class Schedule (Tentative)*:
Week
Topics & Case Studies
1
2
o
o
o
o
o
o
o
o
o
o
o
3
4
5
6
7
8
Overview of Information Systems (I.S.):
Global E-Business and Collaboration:
Information Systems, Organizations, and Strategy:
Ethical & Social Issues in Information Systems:
Exam 1
Group Project 1 - Developing Biz. Applications with MS-Excel
IT Infrastructure & Emerging Technologies
Database Management:
Telecommunications, the Internet, and Wireless Technology:
Information Security:
Exam 2 - IT Infrastructure - Chapters 5, 6, 7, 8
Textbook
Chapters
1
2
3, 4
Labs
Spreadsheet Lab 1
Spreadsheet Lab 2
Spreadsheet Lab 3
Group Project 1
5
6
7, 8
Database Lab 1
Database Lab 2
Database Lab 3
Writing a Term Paper
o
o
o
o
Database Lab 4
9
Enterprise Applications - ERP, SCM, CRM Systems:
Database Lab 5
10
E-Business Models:
Database Lab 6
11
Knowledge Management Systems (KMS)
10
Database Lab 7
Decision Support Systems (DSS) - Business Intelligence,
12
Business Analytics
Group Project
o Exam 3 - System Applications - Chapters 9, 10, 11, 12
11
o Group Project 2 - Developing Biz. Applications with MS-Access
Business Analytics 1
12
13
o Systems Analysis & Design (SAD)
Business Analytics 2
13
o Project Management:
14
Business Analytics 3
14
Term Paper Presentation
15
Final Exam (Selected chapters to be determined)
Note: This is a tentative schedule, and subject to change at the instructor’s discretion; Tentatively, four exams are scheduled
for this semester. The number of exams can be either increased or decreased, depending on students’ performance.
9
Group Projects 1, 2 & 3 – Systems Development



Building Decision Support Systems (DSS) Using Spreadsheet Applications (MS-Excel)
Building Decision Support Systems (DSS) Using Database Applications (MS-Access)
Developing Business Applications for Data Mining, Business Intelligence, & Business Analytics.
Group Project 4 – Writing a Research Paper)



Project Requirements: 6 Sections
Section 1: Introduction
o Reason for study
o Purpose of study
o Brief description of methodology
o Outline of the paper
Section 2: Literature Review
o Survey of prior studies
o Show a lack of studies on the topic





Section 3: Methodology
o Hypothesis - Research hypotheses to test in this paper
o Model - Description of business analytics
o Variables - Description of variables that are used in the model
o Data - Description of sample data
Section 4: Results
o Describe the sample data.
o Show the results of data analysis.
Section 5: Discussion
o Compare the results (Section 4) with past studies (Section 2).
o Managerial implications (Practical Applications) - how the results can help business operations how the results help a manager make a decision; how the results help a manager improve
organizational efficiency, etc.
Section 6: Conclusion
o Summary of interesting findings
o Directions for future studies
o Contributions of this paper
Project Time: 8 Weeks
Examples of Paper Topics









Driving Forces of Big Data Analysis
Impacts of Social Media on Organizational Effectiveness & Efficiency
Effects of Mobile Technologies on Organizational Effectiveness & Efficiency
Security Issues of Information Systems in Cloud Computing
Critical Success Factors Implementing Electronic Medical Records (EMR) Systems
Emerging Technologies in Customer Relationship Management (CRM) Systems
Emerging Technologies in Human Resources Information Systems (HRIS)
Emerging Technologies in Supply Chain Management (SCM) Systems
Human Computer Interface (HCI) Issues Related to Tablet PC
References:

Recommended Textbooks:
o Laudon & Laudon. Management Information Systems, Prentice-Hall.
o O’Brien & Marakas. Management Information Systems. McGraw-Hill. www.mhhe.com
o Turban, et al. Information Technology for Management, Wiley.
o Haag & Cummings. Management Information Systems for Information Age. McGraw-Hill. www.mhhe.com

Academic Journals:
o Information Systems Research (ISR) http://isr.katz.pitt.edu/
o MIS Quarterly (MISQ) www.misq.org
o Communications of Association for Computing Machinery (CACM) www.acm.org/pubs/cacm/
o Journal of Management Information Systems (JMIS) http://jmis.bentley.edu/
o Decision Support Systems (DSS)

Trade Magazines:
o CIO: web site www.cio.com
o Information Week: www.informationweek.com
o CFO: web site: www.cfo.com
o Human Resources Information Systems (HRIS)

Professional Organizations:
o Society for Information Management (SIM): www.simnet.org (Practitioners)
o Association for Information Systems (AIS): www.aisnet.org (Academics)
o Association for Computing Machinery (ACM): www.acm.org (Academics & Practitioners)
Weekly Schedule & Office Hours [2013 Fall]
C. Christopher Lee, Ph.D., Associate Professor of Management
Office:
Library 319
E-mail:
clee4@lssu.edu
Office Phone: 906-635-6682
Home Phone: 906-259-1254
Mon
1:00 1:29
Tue
Wed
Thu
Fri
Office Hours
Office Hours
Office Hours
2:00 2:29
MGMT 280,
Management
Information
Systems
2:30 2:59
@ CAS 103 [MWF
2 - 2:50 p.m.]
3:00 3:29
MGMT 360,
Management
Concepts
3:30 3:59
@ CAS 107 [MWF
3 - 3:50 p.m.]
MGMT 280,
Management
Information
Systems
@ CAS 103
[MWF 2 - 2:50
p.m.]
MGMT 360,
Management
Concepts
@ CAS 107
[MWF 3 - 3:50
p.m.]
MGMT 280,
Management
Information
Systems
@ CAS 103
[MWF 2 - 2:50
p.m.]
MGMT 360,
Management
Concepts
@ CAS 107
[MWF 3 - 3:50
p.m.]
1:30 1:59
4:00 4:29
4:30 4:59
5:00 5:29
Office Hours
Business
Statistics
@ CAS 103 [TR
3:30 - 4:50]
6:00 6:29
@ CAS 103 [MW 5
- 6:20 p.m.]
Office Hours
Office Hours
BUSN 211-002,
Business
Statistics
@ CAS 103 [TR
3:30 - 4:50]
BUSN 211-002,
Office Hours
Business Statistics
7:00 7:29
BUSN 211-002,
BUSN 211-002,
5:30 5:59
6:30 6:59
Office Hours
BUSN 499-001,
Senior
Research
Business
Statistics
@ CAS 103 [MW
5 - 6:20 p.m.]
Office Hours
MGMT 471-001,
Production &
Operations
Management
7:30 7:59
8:00 8:29
8:30 8:59
@ CAS 311 [Th
6:00 - 9:00]