CONFIDENCIAL Programa de Franquicia La información contenida aquí se da de buena fe con el propósito de aportar información que ayudará a tomar una decisión en relación a las oportunidades de franquicia y licenciamiento de The Fourth R Inc. Por Favor no copie, distribuya o comparta esta información confidencial con un tercero sin la autorización de the Fourth R Inc. © The Fourth R Inc. CONFIDENCIAL Tabla de Contenido Seis Pasos ........................................................................................................ 1 Introducción a The Fourth R........................................................................... 2 ¿Por qué The Fourth R? .................................................................................. 5 Programa de Adultos ...................................................................................... 7 Cursos de Adultos más comunes (Noviembre 2005) ..................................... 8 Ebntrenamiento y Certificación Microsoft ..................................................... 9 Mercado de Organizaciones de Adultos ....................................................... 11 Mercado de Adultos Particulares .................................................................. 12 Programa de Niños y Jóvenes ....................................................................... 13 Mercado de Escuelas .................................................................................... 15 Modelo de Enseñanza ................................................................................... 16 La Marca Fourth R ........................................................................................ 18 Beneficios de un sistema paso a paso ........................................................... 19 Recursos Nuevos y Actualizados.................................................................. 20 Requerimientos para la Inversión Inicial ...................................................... 21 Perfil del Franquiciante ................................................................................. 22 Contrato de Fraquicia.................................................................................... 23 Listado de Franquiciados Master por País .................................................... 24 Cierre............................................................................................................. 30 © The Fourth R Inc. CONFIDENCIAL Seis Pasos Thank you for your interest in the Fourth R. Please review the information provided to see if the Fourth R franchise opportunity matches your personal resources and goals. We hope that the information provided will help you determine if the Fourth R is the right business opportunity for you. 1. Fill out and submit the appropriate Confidential Inquiry Form at http://www.fourthr.com/inquiry/index.htm. This does not represent a commitment of any kind by you or the Fourth R Inc. You can be assured that all information will be treated confidentially. Many of you have already completed this step. If you have any questions, contact us by conventional mail, telephone, fax or email. Address: Calle el Recreo, Edif. Estroil, piso 2 ofic 22, Sabana Grande, Caracas. Telephone: (02) 761.54.51 (02) 978.07.58 (02) 762.43.68 FourthR@telcel.net.ve www.FourthR.com Fax: Internet Email: Internet WWW: 2. The Fourth R will review your Confidential Inquiry Form and contact you to discuss our program in more detail. 3. If both parties are sincerely interested, we will send you additional information packets including a Franchise Offering Circular, marketing and promotional materials, and sample courseware. The Fourth R will try to provide you with all the necessary information to help you make an informed business decision. 4. If both parties are still interested, we will encourage you to contact existing franchise or license partners. Please do not contact any existing franchise or license partners until we have qualified you and answered many of your initial inquiries. Franchise and license partners are busy running their business and should only be contacted by candidates pre-qualified by the Fourth R Inc. 5. The Franchise Agreement is prepared with specific terms and conditions and is made available for your review. 6. The Franchise Agreement is signed and payment of the Initial Franchise Fee is made. Initial franchise training is scheduled. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 1 CONFIDENCIAL Introduction to the Fourth R Computers have changed virtually all aspects of our lives. As we move forward into the Information Age, many experts agree that computer literacy has become the ‘FOURTH R’ in education today. With over 200 franchise and license partners in 34 countries, the Fourth R is one of the fastest growing companies in the computer training sector and has been highlighted in prominent publications as one of the top franchises both in the United States and abroad. Income Opportunities, Franchise Platinum 200, “The Top 200 Affordable Franchises”, March 1998 Entrepreneur International Magazine, “World’s Top 200 Franchises”, February-March 1998 Entrepreneur Magazine, “19th Annual Franchise 500”, January 1998 Business Start Ups, “50 Fastest Growing Franchises”, August 1997 Entrepreneur Magazine, “100 Fastest Growing Franchises”, February 1997 © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 2 CONFIDENCIAL The Fourth R offers 3 distinct partnership programs: 1. Authorized License. Education Center (AEC) An AEC license provides the best partnership option for an existing school or business (e.g. training center, computer hardware store, employment agencies, etc.). The AEC license is a non-exclusive, renewable annual license to use various Fourth R resources and related support at a specific site(s). The AEC license includes courseware, manual, various advertising and promotional materials, and related support. An AEC licensee is not required to pay royalties or provide monthly operational reports to the Fourth R. In fact, an AEC licensee has complete autonomy to run their computer training and testing activities with only a few operational constraints. 2. Franchise License. A Franchise license provides the best partnership option for a start-up computer training business. The Franchise license is an exclusive ___year agreement for a territory of up to _________ people. Franchise partners participate in a week of training at corporate headquarters and are required to follow a number of operational procedures defined by the Fourth R Inc. Two franchise business models are available–learning center or home-based. Computer know-how transforms all this metal, glass and plastic into the most powerful tool there is for business, professional and personal growth. Robert McCauley CEO, The Fourth R Inc. The learning center franchise partner opens a facility of 800-2200 square feet (80-220 square meters) in a commercial location and offers computer training and testing services to organizations and individual adults. A significant amount of capital is required to open and operate a learning center in the first few years of operation. The home-based franchise partner offers on-location computer training for adults (e.g. businesses, individuals, government organizations) and/or children (e.g. preschools, private schools, public schools). The home-based business model requires less capital for a franchise partner to get started. 3. Master License. This program is usually selected by an entrepreneur in a foreign country that has the expertise and financial resources to promote and support the development of a national licensing network. In the Master License format, the Master License partner receives a ___year renewable, exclusive agreement. The agreement grants the Master License partner the right and responsibility for the development and maintenance of the Fourth R network in a given country or "Region". This includes the sale and support of Franchise and AEC partners throughout the Region. IMPORTANT NOTE: This document provides information specifically related to the ‘Franchise’ partnership program available in North America. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 3 CONFIDENCIAL Individuals and organizations face daunting challenges as computer technology revolutionizes how people work, learn, play and communicate. Businesses realize the importance of computer training to increase productivity, reduce costs and stay competitive. Individuals recognize that computer skills create income growth and job opportunities. The Department of Labor estimates that the growing technology market will account for over 5 million new jobs. Hundreds of thousands of jobs requiring computer skills go unfilled each day. More and more employers require computer skill certification as a prerequisite for a job. Millions of people need to learn how to use the computer as an everyday tool for online information and communication. Schools and parents struggle to supply their children with computer know-how to take advantage of the exciting opportunities available in the Information Age. The Fourth R, established in 1991, has developed and implemented systems and resources that assist partners in building and maintaining a successful computer training and testing program. These systems and resources offer proven methods and solutions to help partners succeed not only in today’s marketplace, but also in the changing, technology driven market of tomorrow. Fourth R learning center in Asia. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 4 CONFIDENCIAL Why the Fourth R Products Available at Reduced Prices Purchase resources at a fraction of the cost of doing so independently. Save money on the resources you buy to support training activities. Resell special products to customers with unique needs (e.g. videos, manuals and CBT products). Our volume discounts are passed on to you. Computer Testing (Certification) More and more employers require computer skill certification as a requirement for a job. Customers want bundled training and testing solutions to advance their career. The Fourth R puts you on the fast track to becoming a Microsoft Authorized Testing Center with preferential terms and conditions. Assessment and Test Simulation What course is best for a customer? Is the customer ready to take and pass a certification test? Has training provided results? Assessment and test simulation resources help maximize the return of our customer’s time and money. One software copy of Microsoft Office resources for assessment and test simulation is included with your license. If the computer training market is for you, then the Fourth R can save you time and money. Courseware for Adult Program Microsoft Approved Courseware supporting Microsoft Office training and certification, as well as over 70 other popular courses on business software applications and operating systems. Many courses available in Spanish. Special CBT and video products, available through the Fourth R strategic partner program, provide you with alternative learning resources and training solutions. Courseware for Children’s Program The Fourth R makes a significant investment in curriculum and product development each year. Our dedicated staff is continually developing technologically advanced courseware that matches a comprehensive list of targeted computer skills for students at various ages. Many courses available in Spanish. New Courseware Microsoft Office includes Word, Excel, PowerPoint, Access and Outlook. Look for Microsoft FrontPage, Publisher and PhotoDraw to be included with Office 2000 bundles in early 1999. Courseware is developed to keep pace with changes in the marketplace. New courses are released to correspond with new and updated versions of software. Partners can simply download new course resources from the Fourth R confidential partner web site. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 5 CONFIDENCIAL Marketing and Promotion Partners have access to professionally developed marketing and promotional resources, as well as numerous "how to" programs. Template files related to marketing are available electronically. Support The Fourth R team of professionals in courseware, instruction, business and technology are ready to help you succeed every step of the way. Growth Market The Fourth R is positioned well to take advantage of the projected growth in computer training and testing (certification). The computer training business alone is expected to double in growth from $15 billion in 1995 to $30 billion in 2003. The Fourth R can help you take advantage of this opportunity. Recognized Organization The Fourth R, established in 1991, has been highlighted in prominent national and international publications as one of the top computer training opportunities in both the United States and abroad. The excellence of our courseware, marketing resources and support has fueled explosive growth to over 200 affiliates in 30 countries in less than 8 years. © The Fourth R Inc. By the year 2000, 85% of the jobs in the marketplace will require technical skills. Tel: (0212) 975.44.93 Pagina 6 CONFIDENCIAL Adult Program The Fourth R specializes in assessment, training and certification for the Microsoft end-user family of products. Whether a beginner or more advanced computer user, the Fourth R offers the best value for your training and certification dollar. Results It doesn't matter how well a student imitates keystrokes of the teacher in class. What matters is the ability of our students to apply the concepts and skills learned in a course weeks or months later. This is what our customers really want – results. Proven Methods Students learn how to use business-related software through hands-on instructor-led training complemented by proven multimedia learning tools. Training is available at Fourth R computer training centers or at our clients’ location, using our equipment or theirs. You Get What You Pay For The popular all day cramming sessions and large, impersonal class sizes offered by most training organizations are poor learning models for computer training. The Fourth R schedules a course in time blocks to maximize student retention levels. Our task-oriented courseware and small, personalized classes offer the best value in computer training today. Studies have shown an untrained user can take up to six times as long to accomplish the same amount of work as a trained user. Quality Courseware Teams of professional educators work closely with leading publishers such as Microsoft to match curriculum objectives and instructional methodology with certification requirements. Ask to preview our outstanding step-by-step Microsoft Approved Courseware with a Fourth R representative. Experienced Instructors Instructors complete an extensive training program in adult instruction techniques, communication and software knowledge. Many Fourth R instructors are certified Specialists in specific applications. Our learning model has consistently proven to be the most cost-effective method for end-user training for corporations, individuals and schools. © The Fourth R Inc. Microsoft® Affiliations Microsoft®Authorized Testing Center Microsoft®TechNet partner Microsoft®Authorized Educational Reseller Official Curriculum for the Microsoft® Office User Specialist program Tel: (0212) 975.44.93 Pagina 7 CONFIDENCIAL Popular Adult Courses (January 1999) The most popular courses are listed on the following table. These are just a few of the courses supported by the Fourth R. Through our strategic partner relationships, additional courseware kits and CBT products are available at discounted prices on just about any topic (e.g. Act, QuickBooks, A+, MCSE, Visual Basic, etc.). Many of the most popular courses are available in Spanish (e.g. Microsoft Office). Introductory Courses Intro to Computers Intro to Word Processing Intro to Spreadsheets Software Several Word Excel Level Introduction Introduction Introduction Microsoft Office Suite Word Processing Spreadsheets Presentations Databases Information Management Software Word Excel PowerPoint Access Outlook Level Introduction, Intermediate, Advanced, Macros Introduction, Intermediate, Advanced, Macros Introduction, Intermediate, Advanced Introduction, Intermediate, Advanced Introduction, Intermediate, Advanced Other Microsoft Courses Operating Systems Operating Systems Operating Systems Web Page Creation Project Management Scheduling Mail Internet Word processing, spreadsheets, databases Software Windows 95 Windows 98 Windows NT FrontPage Project Schedule + Exchange Internet Explorer Works Level Introduction, Intermediate- Advanced Introduction, Intermediate- Advanced Introduction Introduction, Intermediate Introduction, Intermediate Introduction Introduction Introduction Introduction Corel WordPerfect Suite Word Processing Spreadsheets Presentations Databases Internet Software WordPerfect Quattro Pro Corel Presentations Paradox Netscape Level Introduction, Intermediate, Advanced Introduction, Intermediate Introduction Introduction, Intermediate Introduction Lotus 1-2-3 SmartSuite Word Processing Spreadsheets Presentations Databases Software WordPro Lotus 1-2-3 Freelance Graphics Approach Level Introduction, Intermediate Introduction, Intermediate, Advanced Introduction Introduction, Intermediate Other Courses Netscape Communicator Claris Works Quicken Web Publishing with HTML Level Introduction Introduction Introduction Introduction-Intermediate © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 8 CONFIDENCIAL Microsoft Training and Certification What's It All About, Anyway? The Microsoft Office User Specialist Program gives a person the credentials they need to prove that they know how to use Microsoft Office applications efficiently and productively. It never hurts to remind an employer – or potential employer – that you've got the technical skills and software know-how that make you a more valuable, efficient, and productive employee. OK, So How Does Someone Become a Specialist? The process couldn't be easier. In fact, we've boiled it down to five simple steps for a candidate to follow. Step 1: Choose Your Level of Specialization About Those Levels.. The Microsoft Office User Specialist Program offers three levels of expertise. Start at any level, depending on your experience. Microsoft Office Proficient Specialist Proficient level exams are available for Microsoft Word and Excel only. As a general rule of thumb, Proficient Specialists can handle a wide range of everyday tasks with ease. Exam duration: 45-60 minutes. Passing score: 75-80%*. Microsoft Office Expert Specialist Expert level exams are available for Microsoft Word, Excel, PowerPoint, Access, FrontPage, Outlook and Office Integration. Expert Specialists can handle a wide range of everyday tasks with ease, plus handle more complex assignments that require advanced formatting and functionality. Exam duration: 60-75 minutes. Passing score: 75-80%*. Microsoft Office Expert Prove you have achieved Expert status in each of the Microsoft Office applications and have demonstrated -- through the Office Integration exam -- your ability to integrate these applications. This is the highest level you can reach. Exam duration: 60-70 minutes. Passing score: 75-80%. Step 2: Assess Your Experience How Do I Assess My Experience? You can start by taking a look at the exam preparation guide that describes a list of skills you'll need to demonstrate in order to become a Specialist at the level you choose. Visit a local Fourth R and request to take a performancebased assessment exam. Skill assessment ensures that each training dollar is spent cost-effectively on the proper course. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 9 CONFIDENCIAL Step 3: Get Personalized Training Get Training That Works. The Fourth R learning model has consistently proven to be the most cost-effective method for Microsoft end-user training. Step 4: Take a Simulation Test What's a Simulation Test? Microsoft certification doesn't come cheap. In fact, it requires a significant amount of time and money even for a proficient user to pass an exam. The Fourth R simulation exams for the Microsoft Office User Specialist (MOUS) program ensure you're ready for test day. Our simulation exams are designed to save time, money and, best of all, worry. Simulation exams provide timed, predictive simulations of the various MOUS certification exams. Our simulation exams use the live application just like the "real" MOUS exams. This allows the user to access all the functions in a Microsoft Office application while they perform exam tasks. Exam results are automatically analyzed for user strengths and weaknesses. Follow-up training with the Fourth R can be scheduled for areas that require improvement in order to pass a specific exam. Step 5: Take the Test Tell Me More About This Test. The Specialist exam is not a written test. Instead, it features real-world assignments that are based on the way you actually use your computer. Using an actual document, for example, you'll be asked to perform a series of tasks that clearly demonstrate your desktop computing skills. The typical exam takes less than an hour -- and in some cases as little as 30 minutes. It all depends on how efficiently you work. You see, in addition to measuring your skills, each exam also gauges your productivity. And the reward for passing? A Microsoft Office User Specialist certificate -- proof that you've got the desktop-computing skills you need to work more productively and more efficiently than many of your co-workers. That's good news to anyone in charge of hiring -- and promoting! © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 10 CONFIDENCIAL Targeting Adult Organizations High Investment Return Computer training is the key to maximizing technology investments - increase productivity, reduce support costs and motivate employees. Many organizations experience an investment payback, related to productivity gains, in less than two months. Gain competitive advantages with the Fourth R computer training. Effective Approach Not all computer training is the same. Rather than a one size fits all approach, the Fourth R offers assessment, training and certification solutions to match the needs of each customer. Needs Assessment Assessment of individual skills ensures that each training dollar is spent cost-effectively. Course content can be tailored to meet specific needs and confidentiality. Discover profits hidden in your organization. Microsoft Office Specialists The Fourth R specializes in assessment, training and certification for the Microsoft Office family of products. Flexible Scheduling Your schedule is our schedule. The Fourth R minimizes the down time of employees by scheduling training around your company calendar. Courses can match your morning, long lunch, afternoon, evening or weekend schedule. Training can be conducted at the Fourth R or on-location at your company. Network Resources The Fourth R offers assessment and training resources that can be delivered over your company network. Computer Based Training (CBT) can provide a valuable alternative for more advanced students that can not attend instructor-led training. Free Consultations Have a Fourth R representative meet with you to discuss how to get the maximum return for your training dollar. Proven Training The Fourth R has provided training to many large and small organizations. Our clients include family businesses to Fortune 500 companies. © The Fourth R Inc. Tel: (0212) 975.44.93 ATT Seimens First National Bank Johnson Controls Price Waterhouse Merrill Lynch Farmers Insurance Eastman Chemical Bla-Con Industries Century 21 Ramada Inn Crystal Tissue MidFirst Credit Union City of Gainesville Hampton Police Poquoson Library Middletown Regional Hospital American Red Cross AAA of Iowa York County Schools East Tennessee State University YMCA of Catawba Anderson and Nelson, Attorneys at Law Pagina 11 CONFIDENCIAL Targeting Individual Adults Income Growth Computer training is the key to income growth and job opportunities. The U.S. Department of Labor estimates that the growing technology market will account for over 5 million new jobs. Hundreds of thousands of jobs requiring computer skills go unfilled each day. Computer training is the first step towards advancing your career. Training & Certification The Fourth R offers training tracks that lead to Microsoft Office User Specialist certification. Certification enables students to distinguish themselves from other job candidates in the competitive marketplace. Over 80% of Fortune 1000 companies use Microsoft Office in the workplace. The Fourth R offers the training and certification solutions you need today. Get It Right the First Time Approved courseware, certified instructors, state-of-theart equipment, authorized testing centers, small class sizes and more. Don’t waste your time and money on programs that get you nowhere. At the Fourth R, your success is our success. That’s why we offer satisfaction guarantees. Ask for more details at the Fourth R near you. © The Fourth R Inc. Tel: (0212) 975.44.93 Open windows of opportunity with computer training and certification. Pagina 12 CONFIDENCIAL Children’s Program Mission Control The Fourth R’s Children’s Program empowers children with the computer "know-how" to meet the academic, professional and personal challenges and opportunities of the Information Age. Students travel on "missions" in cyberspace where they learn fundamental to advanced computer skills in the Mission Control program. Each "mission" represents a course in the Mission Control Program. Courseware The Fourth R’s children’s courseware focuses on the computer as a tool, tutee, topic and thought provoker. Young children get a positive jump start on computer technology while boosting self-confidence and traditional skills—reading, writing, arithmetic, creativity, problem solving and social interaction. Older students learn how to take advantage of the computer as a tool for research, homework and communication. As we move forward in the Information Age, most experts agree that computer literacy is "The Fourth R" in education today. Results It doesn’t matter how well a student imitates the keystrokes of the teacher in class. What matters is the ability of our students to apply the concepts and skills that they have learned in a course weeks or months later outside the classroom. Computer Ed makes learning fun for younger children. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 13 CONFIDENCIAL Mission Control Mission Control launches children on challenging learning adventures in cyberspace. Each mission is designed to develop specific skills for a particular age group. Younger Children Younger children get a positive jump start on computer technology while boosting self-confidence and traditional skills—reading, writing, arithmetic, creativity, problem solving and social interaction. Courseware emphasizes computer and information science through the use of applications integrated within traditional skill areas. Younger children work with knowledgeable teachers as they devour megabytes of the latest and best educational software available. Creativity and intellectual innovation soars as children work on projects in the Mission Control program. Older Children Older children - Cybernauts - learn how to take advantage of the computer as a tool for homework, communication, research, self-expression and complex projects. Cybernaut courses challenge even the most advanced computer user with courses like Microsoft Office, Internet Research and Communication, Multimedia Presentations and Web Publishing. University Prep Our intensive “University Prep” courses provide a foundation of computer skills required for success in University. Special training and certification courses are offered on popular software applications such as Microsoft Word, Excel, PowerPoint, Access, Outlook, FrontPage and more. © The Fourth R Inc. Children with the “right” computer skills have a significant advantage in higher education. Tel: (0212) 975.44.93 Pagina 14 CONFIDENCIAL Targeting Schools Staff Training Attack head-on the most commonly cited problem of technology programs today. Increase the confidence and creativity of staff with workshops that match specific technology goals. Workshops can include project ideas and integration strategies for efficient and effective ways to use the tool in the classroom. Student Training Computer classes taught on-site by the Fourth R staff can be offered as part of the weekly curriculum or as an extracurricular activity. School Partnerships (AEC) Join the Fourth R Authorized Education Center program. Partners benefit from on-site curriculum licensing, training, support, updates, use of proprietary information and special software pricing. Courseware is available for both staff and student training on Microsoft Office, Internet, web publishing and more. As an added advantage, you can become a Microsoft Office User Specialist testing site. © The Fourth R Inc. Schools try to prepare children for the technology skills of tomorrow, but are hindered by tight budgets, bureaucracy, limited teacher know-how and the absence of a technology plan that is sustainable. Tel: (0212) 975.44.93 Pagina 15 CONFIDENCIAL Learning Model The learning process cycles through assessment, presentation, practice, application and assessment once again. An initial assessment reveals what a student knows and what a student wants to learn. Then, new concepts are presented, practiced with instructor guidance and independently applied to relevant real-world situations. At each stage, the instructor reviews concepts presented and provides clarification. Lastly, a final assessment ensures that students have mastered learning objectives. Assessment Phase In the initial Assessment Phase, interviews, survey questionnaires and "live" projects, measure existing skills. Pre-assessment results and student desired outcomes contribute to a customized training plan. Presentation Phase The Presentation Phase covers lesson objectives, introduces concepts, previews software features or demonstrates a skill. Students learn why they would want to learn a feature or gain a skill. A quick reference guide acquaints students with the steps needed to perform a task. At the end of the Presentation Phase, instructors review the information covered and check for understanding using courseware tools. Practice Phase In the Practice Phase, students, using hands-on guided exercises, begin to master skills previously introduced. Stepby-step examples show how to utilize software features and how to perform a task. Small steps make the exercises easy to follow. Illustrations of outcomes and screen shots of the expected computer response give students confidence as they progress through a lesson. An instructor guides students, supplying shortcuts, tips, and tricks to performing an operation. The Practice Phase reinforces concepts as students practice skills in a relevant, realistic application. At the end of the Practice Phase, a check for understanding and a quick review occur. At this point, students should be able to answer questions about how a feature works and be ready to use the skill with little assistance. Application Phase In the Application Phase, students gradually become more independent. Further Practice exercises in which students answer short questions or perform a simple task require students to apply newly acquired skills. Challenges covering lesson objectives reinforce knowledge. Relevant examples provide insight into how to use skills in other contexts. The ability to customize exercises helps students meet personal objectives. Students learn how to use a feature in a way much like they will outside the classroom. Watching students work on a task allows the instructor to check for understanding, add helpful hints and reinforce lesson concepts. Comprehensive exercises in the Application Phase ensure that new skills have been mastered. At the end of this stage, students feel confident of their mastery and can readily demonstrate that proficiency. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 16 CONFIDENCIAL Assessment Phase Assessments that evaluate the skill, knowledge and understanding of a student, complete the Fourth R Learning Model. Thus, students receive assurance that they have gained skills necessary to compete in the technology marketplace and have received the certification authenticating their accomplishment. The purpose of certification, a specialized type of post assessment, and the certifying institution varies by credential. The Microsoft Office User Specialist certification indicates that a user has achieved a level of skill on the Microsoft Office products - Word, Excel, PowerPoint, Access or Outlook. Review Phase The Review Phase follows each of the four stages. Instructors check for student understanding and reiterate key points. Students demonstrate skills and knowledge. This phase is key to learning and guarantees that students master the concepts and skills presented in the courses. Empowering People with the Computer Know-How for an Information Age. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 17 CONFIDENCIAL Fourth R Marks The Fourth R logos and trademarks in stylized form (the “Marks”) are valuable assets and may be used publicly with permission only from the Fourth R Inc. Franchise and license partners may use the Marks of the Fourth R Inc. only in the manner authorized and permitted by the Fourth R Inc. Logo used in the promotion of computer training services for adults and organizations. Logo used in the promotion of computer training services for younger children. Photos, logos, illustrations and numerous other template files are provided on the confidential Fourth R CD and web site. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 18 CONFIDENCIAL Benefits of Step-By-Step Systems The Fourth R offers Step-By-Step Systems to help a franchise partner succeed at a fraction of the cost of doing so independently. The Fourth R simplifies the various operating procedures and activities required to build and maintain a successful business. Benefits Step-By-Step Systems Save thousands of development hours. Focus energy. Know the do’s and don’ts. Avoid bad choices that ruin businesses. High quality easy-to-use program. Resources at a fraction of the cost. Microsoft Approved Courseware. Over 140 step-by-step courses. Customer and teacher satisfaction. Credible and recognized programs. Targeted customers. Ready-to-use marketing materials. Defined marketing programs. Personalized initial training program. Business, computer and teacher training. Educational technology updates. Responsive professional assistance. Toll-free telephone support. Internet support. Collective buying power. Recognized organization. Established 1991. Hundreds of affiliates worldwide. Collective knowledge and experience of entire organization. Save money. © The Fourth R Inc. The Fourth R Education Systems keep you at the forefront of technology and education with the latest recommended software and hardware, guidelines for instructional methodology, assessment and tracking tools, and courseware designed for each age level that excites, involves and energizes students and teachers. Microsoft Approved Courseware available on select courses. The Fourth R Marketing Systems include professionally developed resources—logos and trademarks, brochures, posters and promotional materials—and numerous “how to” programs that support local marketing and communication efforts. The Fourth R relationships with schools, businesses, leading software publishers and other organizations help position you as an experienced market leader. The Fourth R Training Systems lead you through every phase of opening, operating and growing your business no matter what your computer, education or business background. Periodic seminars and conferences provide opportunities to learn about the latest technology and courseware, share ideas and experiences, and communicate a common vision for the future. The Fourth R Support Systems provide on-going consultation on all aspects of your business—from site selection to facility layout, from targeting customers to class scheduling, from hiring teachers to conducting classes, from curriculum updates to new marketing programs. The Fourth R Team of Professionals in curriculum, teaching, marketing, business and technology are ready to help your franchise succeed every step of the way. Tel: (0212) 975.44.93 Pagina 19 CONFIDENCIAL New and Updated Resources Newly developed and updated marketing and courseware related resources are made available to the Fourth R organization on a timely basis. The Fourth R embraces the power of technology to keep franchise partners current. Confidential Fourth R Web Site. All the latest news and tips are shared on a password protected web site designed specifically for franchise partners. Email Progress Reports. broadcast email. Conferences. Periodic conferences provide opportunities to learn about the latest technology and courseware, share ideas and experiences, and communicate a common vision for the future. Toll Free Telephone Support. This service, provided by the Fourth R Inc., is available in the United States and Canada only. Fourth R CD Updates. An archive of electronic files related to operations, marketing and courseware is provided on the Fourth R CD. The most important news is highlighted using Fourth R CD main screen.. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 20 CONFIDENCIAL Initial Investment Requirements Business Format Home-Based (2) Low High Low Initial Franchise Fee (1) $______ $_______ $_______ $_______ Hardware and Software $3,750 $16,250 $12,800 $24,000 Start-Up Expenses $2,750 $5,750 $9,450 $18,000 $0 $0 $2,750 $16,000 $______ $_______ $______ $_______ Learning Center Learning Center (3) High (Lease, sign, décor, etc.) Investment Requirement (4) Important Notes: (1) The Initial Franchise Fee is based upon the size of the exclusive territory. The Initial Franchise Fee includes training and the loan of proprietary operations manuals, courseware, start-up marketing materials and electronic files on CD. (2) The Home-Based business format offers on-site computer training. A franchise partner may evolve from a Home-Based to a Learning Center business format. (3) The Learning Center business format offers computer training at a leased or owned commercial facility and may offer on-site training as well. (4) Investment Requirements vary by business format, territory and other parameters. It is important to match the amount of money you can afford to invest with the initial investment requirements. If your financial resources are less than these amounts, the Fourth R recommends that you try to find a financial partner or seriously consider other business opportunities with less capital requirements. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 21 CONFIDENCIAL Franchisee Profile The Fourth R is represented by a number of enthusiastic and highly qualified people worldwide. No one “profile” makes the best franchise partner. In fact, many of our best franchise partners come from diverse backgrounds. The Fourth R is looking for characteristics and qualifications that increase the probability of personal success for franchise partners while maintaining the highest level of operating standards. Following are some ideal characteristics and qualifications. We can help you reach your goals. Financially qualified entrepreneur, group, partnership or corporation. Citizenship and resident in the country of interest. Fluent in English. Mature, outgoing and enthusiastic. Strong marketing, business and management skills. Willingness to follow the Fourth R operating standards and procedures. Ability to train, motivate and guide team members. Desire to help others learn in their community. Teaching or computer training experience. Intermediate to advanced computer skills. Ability to communicate and work with businesses and other types of organizations. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 22 CONFIDENCIAL Franchise Agreement All Fourth R franchises operate under the terms and conditions of a standard Franchise Agreement. Many of the major terms and conditions of the Fourth R Franchise Agreement are summarized below. The franchise is granted for the right to develop and operate the Fourth R within a specifically defined territory. Each franchise receives an exclusive territory and a non-exclusive territory. The Fourth R agrees not to establish, operate, or license anyone else to establish or operate in the exclusive territory. The Initial Franchise Fee varies from $_____ to $______ and is based upon demographics and size of the exclusive territory. The initial term of the Franchise Agreement is for a period of ____ years. The Franchise Agreement includes a renewal provision for additional _____ year periods. There is a renewal fee of between $______ and $______. All Fourth R Franchisees pay a standard monthly royalty fee based on revenues collected in the previous month. The monthly royalty fee __% of sales. The Franchise Agreement cannot be transferred or assigned without prior approval from the Fourth R Inc. The transferee must meet standard qualifications and follow approval procedures. There is a franchise transfer fee of between $______ and $______. The Franchise Agreement is designed to protect the integrity of the Fourth R organization worldwide. During the term of the Franchise Agreement, the Franchisee agrees to operate the Fourth R business according to the terms and conditions of the Franchise Agreement and follow the policies and procedures in the Fourth R proprietary materials. IMPORTANT NOTE: Master License agreements are available for those interested in developing a country or a large geographic area. The terms and conditions of Master License and area development agreements vary by territory. © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 23 CONFIDENCIAL List of International Master Licensees by Country The Fourth R has awarded licenses in the following countries. AUSTRALIA Licensee: Address: Telephone: Fax: Manager: The Fourth R (Australia) Pty. Ltd. 16-18 Malvern Avenue, Suite 15 Chatswood, NSW 2067, Australia 612-9415 4936 612-9415 4937 Michael Maher COSTA RICA Licensee: Address: Telephone: Manager: Carl-Henrik Bengtssou Apdo 8182 San Jose, Costa Rica 1000 506-258-1476 Carl-Henrik Bengtssou CUBA Licensee: Address: Telephone: Fax: Manager: BGR Computer Learning Center, Inc. Gonzalez, Ramos and Company Miramar Plaza Building, Suite 706 San Juan, Puerto Rico 00936 787-287-2564 787-789-1720 Steven Hernandez CYPRUS Licensee: Address: Telephone: Fax: Manager: Agathocles Papastergiou 85, Vouliagmenis Ave 16674 Glyfada, Greece 301-9600766 301-9600765 Agathocles Papastergiou DOMINICAN REPUBLIC Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. Jeannette Guzman EPS #A 1533, PO Box 02-5256, Miami, FL 33102-5256 (809) 567-4447 (809) 535-3218 Jeannette Guzman Tel: (0212) 975.44.93 Pagina 24 CONFIDENCIAL ECUADOR Licensee: Address: Telephone: Manager: Jose Antonio Uribe Kidsoft Cia. Ltda. Japon #123 y Amazonas Quito, Ecuador (5932) 253590 Jose Antonio Uribe EGYPT Licensee: Address: Telephone: Manager: Hisham and Iman Mitwally 22 El Shahid Abdel Wahab Khalifa Street Heliopolis, Cairo, Egypt 202 266-4171 Iman Mitwally GREECE Licensee: Address: Telephone: Fax: Manager: Agathocles Papastergiou 85, Vouliagmenis Ave 16674 Glyfada, Greece 301-9600766 301-9600765 Agathocles Papastergiou HONG KONG Licensee: Address: Telephone: Fax: Manager: The Fourth R (Hong Kong) Limited 1/F, Wah Hing Commercial Centre 383 Shanghai Street, Yaumatei Kowloon, Hong Kong 852-2332-5733 852-2891-1414 Tai Po Tim INDIA (Children Program) Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. Interactive Learning Solutions Private Limited 9/1, First Street, Thirumurthy Nagar, Nungambakkam Chennai - 600 034, India 91-44-821 2100 91-44-442 2100 Krishna Sai Tel: (0212) 975.44.93 Pagina 25 CONFIDENCIAL INDONESIA Licensee: Address: Telephone: Fax: Manager: PT Mulia Putri Indonesia World Trade Center, 5th Floor, Suite 541 27-31 Jl Pemuda Surabaya, Indonesia 62-31-534-0308 62-31-534-1649 Erikson Ipaenin and Christopher Lee ISRAEL Licensee: Address: Telephone: Manager: Avishua Shoshani Rechov Bertonov 10 Petach Tikvah 49552 Israel 972-9-767 6843 Avishua Shoshani ITALY Licensee: Address: Telephone: Fax: Manager: NOVAERA S.r.l. Via E. Lampridio Cerva 101/B 00143 Rome, Italy 39-6-51962618 39-6-51960917 Pietro Scipione LEBANON Licensee: Address: Telephone: Fax: Manager: NEXT STEP Ltd. P.O. Box 41994 Abu-Dhabi, U.A.E. 971-2-661553 971-2-661883 David Owen MALAYSIA Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. William Ng Kin Min (Yieldful Ventures Sdn. Bhd.) 1, Jalan Jati, SD 4/3 Sri Damansara 52200 Kuala Lumpur, Malaysia 603-453-5528 603-453-5518 William Ng Tel: (0212) 975.44.93 Pagina 26 CONFIDENCIAL MEXICO Licensee: Address: Telephone: Fax: Manager: Elisa Patricia Sada Rio Tiber #100-7, Planta Baja Colonia Del Valle, Garza Garcia, N.L., Mexico 66250 Monterrey, Mexico 52-8-356-9484 52-8-331-3770 Elisa and David Fernandez MOROCCO Licensee: Address: Telephone: Fax: Manager: Abdelmouttalib Regragui, Samia Fizazi and Youssef Fizazi 48, Avenue Ouled Fares - Birkalem Rabat, Morocco 212-2-95-02-95 212-2-95-02-15 Abdelmouttalib Regragui NEW ZEALAND Licensee: Address: Telephone: Fax: Manager: The Fourth R (New Zealand) Limited 20 Karranga Avenue Killara, NSW 2071 Australia 612-9498 8689 612-9498 5373 Michael Maher PANAMA Licensee: Address: Telephone: Fax: Manager: Geocom, S.A. Dept. PTY-2712, P.O. Box 025207 Miami, Florida 507-270-2950 (or 52 or 53) 507-270-2953 Michael Goldner PUERTO RICO Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. BGR Computer Learning Center, Inc. Gonzalez, Ramos and Company Miramar Plaza Building, Suite 706 San Juan, Puerto Rico 00936 787-287-2564 787-789-1720 Steven Hernandez Tel: (0212) 975.44.93 Pagina 27 CONFIDENCIAL SAUDI ARABIA Licensee: Address: Telephone: Fax: Manager: Al Wanat Company P.O. Box 88014 Riyadh 11662 Saudi Arabia 966-1 4970922 966-1-4921851 Hesham T. Besheer SINGAPORE Licensee: Address: Telephone: Email: Manager: Advance Solutions Alliance Pte Ltd Blk 81, Geylang Bahru, #01-2674 Singapore 339680 (65) 97315937 FourthR@FourthR.edu.sg Ivan Tan SPAIN Licensee: Address: Telephone: Fax: Manager: The Fourth R Espanola S.L. Ganduxer 45, bajos 08021 Barcelona, Spain 3493-209-6808 3493-209-6815 Conrado Folch TAIWAN Licensee: Address: Telephone: Fax: Manager: Franaid Company, Ltd. 2nd Floor, No. 212, Sec 2, Shin-Yi Road Taipei, Taiwan R.O.C. 88-62-357-7255 88-62-393-6481 88-62-393-6482 Frank Yeh THAILAND Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. LearnSmart Corporation Limited 7th Floor Alma Link Building 25 Soi Chidlom, Pathumwan Bangkok 10330, Thailand 662-655-1037 662-655-1039 Sanya Jungpanich Tel: (0212) 975.44.93 Pagina 28 CONFIDENCIAL UNITED ARAB EMIRATES Licensee: Address: Telephone: Fax: Manager: NEXT STEP Ltd. P.O. Box 41994 Abu-Dhabi, U.A.E. 971-2-435658 971-2-661883 David Owen VENEZUELA Licensee: Address: Telephone: Fax: Manager: The Fourth R Venezuela, C.A. Av. Rio Caura, Centro Empresarial Tore Humboldt, piso 1 Ofc. 01-11, Urb Parque Humboldt Caracas, Venezuela 58212-975-44-93 / 975-06-29 58212-978-27-34 Manuel Jaramillo Lepage VIRGIN ISLANDS Licensee: Address: Telephone: Fax: Manager: © The Fourth R Inc. BGR Computer Learning Center, Inc. Gonzalez, Ramos and Company Miramar Plaza Building, Suite 706 San Juan, Puerto Rico 00936 787-287-2564 787-789-1720 Steven Hernandez Tel: (0212) 975.44.93 Pagina 29 CONFIDENCIAL Cierre Gracias de nuevo por su interés en the Fourth R. Esperamos que la información suministrada le sirva para determinar si la franquicia Fourth R es la oportunidad correcta para usted. Si tiene alguna pregunta relacionada con el programa de sociedad con The Fourth R , por favor contáctenos por cualquiera de las siguientes vías: Dirección: The Fourth R Venezuela, C.A. Av. Río Caura, Centro Empresarial Torre Humboldt, piso 1 Ofc. 01-11 Urb. Parque Humboldt, Caracas Teléfonos: (0212) 975.44.93 (0212) 975.06.29 Fax: (0212) 978.27.34 Internet Email: Internet WWW: info@fourthr.com.ve www.fourthr.com.ve © The Fourth R Inc. Tel: (0212) 975.44.93 Pagina 30