Topics in Operations and Supply Chain Management Summer, 2010 Instructor: 施春明, 助理教授, 博士生导师 School of Business and Economics, Wilfrid Laurier University Waterloo, Ontario, Canada Email: cshi@wlu.ca or vcmshi@yahoo.com Time: Location: 8:30am-12:30pm from Mondays – Thursdays, May 3rd – 20th To Be Assigned 1. Course Overview & Objectives World-class organizations build sustainable competitive advantage by effectively planning and successfully managing their operations and supply chains. This course will introduce you to some foundational concepts as well as selective research topics in Operations Management (OM) and Supply Chain Management (SCM). The first portion of the course focuses on OM from the perspective of a single firm, where topics include operations strategy, project management, and the classical newsvendor model and its various extensions. The first portion also serves as a foundation to the second portion of the course, which focuses on SCM from the perspective of multiple firms working together delivering goods and/or services to consumers. The topics in the second portion include supply chain coordination utilizing different incentive-alignment mechanisms, and the operations/finance interface, in particular the linkage between OM/SCM performance and financial performance. Upon completing this course, you are expected to: Understand the strategic role of OM and SCM in the firm, Understand how OM and SCM interact with other business functions, and Develop research ability in OM and SCM. 2. Course Resources Textbook: Supply Chain Science by Dr. Wallace J. Hopp Lecture Notes Selected Research Tutorials and Papers Remark: all course resources are free and available from the instructor. 1 3. Course Evaluation Components Class Contribution Group Presentation Research Paper Critique Individual Assignment 1 Individual Assignment 2 Group Research Project 10% 10% 10% 15% 15% 40% 3.1 Class Contribution: 10% The instructor would like to see value-added contribution, not just making spurious comments to be heard. Please use your NAME CARD in EVERY CLASS so I can associate your name with your contribution. 3.2 Group Presentation: 10% This is when one or two groups of 2 students use the first ten or twenty minutes of the class to share a recent OM and/or SCM related story from the media. The requirements are simple: 1) Pick a date for doing the presentation; first come, first serve. 2) Both group members must speak (4-6 minutes per). 3) You can use PowerPoint or other media if you want; but it is not required. 3.3 Research Paper Critique: 10% You need to choose a research paper first. Then you write a two-page critique where you summarize the original contributions, identify the strength and weakness, and propose possible extensions. 3.4 Individual Assignment 1 and 2: 30% The first assignment will be assigned on May 5th and due on May 11th. The second assignment will be assigned on May 12th and due on May 19th. 3.5 Group Research Project: 40% Each group will consist of 2 or 3 members. The research project will relate to the newsvendor model, supply chain coordination and operations/finance interface. The goal is to have a research idea and some initial results. The instructor will be more than happy to work with interested students to have their work published. 2 4. Course Prerequisites Students should understand the basics of statistics, calculus, optimization, OM, and SCM. 5. Tentative Course Coverage: Session 1 2 3 4 5 6 7 8 9 10 11 12 Date May 3rd May 4th May 5th May 6th May 10th May 11th May 12th May 13th May 17th May 18th May 19th May 20th Topics Introduction to OM Operation Strategy Project Management Newsvendor Model (1) Newsvendor Model (2) Introduction to SCM Supply Chain Coordination (1) Supply Chain Coordination (2) Supply Chain Coordination (3) Operations/Finance Interface (1) Operations/Finance Interface (2) Game Theory in Supply Chain Analysis 6. Detailed List of Research Tutorials and Papers Case 1: The Great Nuclear Fizzle at Old Babcock &Wilcox. Case 2: The Campus Wedding Tutorial 1: Cachon G, 2003. Supply chain coordination with contracts. In de Kok AG, Graves SC (Eds), Supply Chain Management: Design, Coordination and Operation. Elsevier: North-Holland; 2003. p. 229-340. Tutorial 2: Cachon G and Serguei Netessine, 2006. Game Theory in Supply Chain Analysis. INFORMS. Cachon, G., “The Allocation of Inventory Risk in a Supply Chain: Push, Pull, and Advance-Purchase Discount Contracts,” Management Science, V. 50, N. 2, pp. 222-238, 2004. Hau L. Lee. 2004. The Trip-A Supply Chain. Harvard Business Review. Hendricks, K.B., Singhal, V.R., 2003. The effect of supply chain glitches on shareholder value. Journal of Operations Management 21, 501–522. Hendricks, K.B., Singhal, V.R., 2005. Association between supply chain glitches and operating performance. Management Science 51, 695–711. 3 Kabak IW, Schiff AI. Inventory models and management objectives. Sloan Management Review 1978; 19; 53-59. Khouja M. The single-period (news-vendor) problem: literature review and suggestions for future research. Omega 1999; 27: 537-553. Lee, Hau, V. Padmanabhan, and Seungjin Whang, “The Bullwhip Effect in Supply Chains”, Sloan Management Review, pp. 93-102, Spring, 1997. Maqbool Dada and Qiaohai Hu. Financing newsvendor inventory. Operations Research Letters. Shi CV, Chen B. Pareto-optimal contracts for a supply chain with satisficing objectives. Journal of Operational Research Society 2007; 58: 751-760. Youhua Frank Chen, Minghui Xu and Zhe George Zhang. A Risk-Averse Newsvendor Model Under CVaR Decision Criterion. Operations Research. Yue J, Chen B, Wang, M. Expected value of distribution information for the newsvendor problem. Operations Research 2006; 54: 1128-1136. Wu, O. Q., H. Chen, M. Z. Frank. 2005. What actually happened to the inventories of American companies between 1981 and 2000. Management Science 51, 1015–1031. 4