Form 2A, Page 1 FLORIDA STATE COLLEGE AT JACKSONVILLE COLLEGE CREDIT COURSE OUTLINE COURSE NUMBER: CTS 1134 COURSE TITLE: Network Foundations PREREQUISITE(S): CTS 1131 and CTS 1133 COREQUISITE(S): None CREDIT HOURS: 4 CONTACT HOURS/WEEK: 4 CONTACT HOUR BREAKDOWN: Lecture/Discussion: 3 Laboratory: 1 Other ____________: FACULTY WORKLOAD POINTS: 4 STANDARDIZED CLASS SIZE ALLOCATION: 24 CATALOG COURSE DESCRIPTION: In this course, students learn the basics of implementing, configuring, troubleshooting and managing network and Internet devices, applications, services, and connectivity. Topics may include network/Internet standards, protocols, devices, topologies, connectivity, security and availability. SUGGESTED TEXT(S): Any current CompTIA Network+ material IMPLEMENTATION DATE: Fall Term, 2003 (20041) REVIEW OR MODIFICATION DATE: Fall Term, 2008 (20091) Form 2A, Page 2 COURSE TOPICS I. CONTACT HOURS PER TOPIC Introduction to Networking 4 II. Networking Standards and the OSI Model 4 III. Transmission Basics and Networking Media 4 Network Protocols 4 Networking Hardware 4 Topologies and Access Methods 4 WANs, Internet Access, and Remote Connectivity 4 Network Operating Systems 8 TCP/IP Networking 4 X. Troubleshooting Network Problems 8 XI. Ensuring Integrity and Availability 4 Network Security 4 Implementing and Managing Networks 4 __ 60 IV. V. VI. VII. VIII. IX. XII. XIII. Form 2A, Page 3 PROGRAM TITLE: Networking Services Technology COURSE TITLE: Network Foundations CIP NUMBER: 1511090103 LIST PERFORMANCE STANDARD ADDRESSED: NUMBER(S): 01.0 TITLES(S): DEMONSTRATE UNDERSTANDING OF NETWORKED ENVIRONMENTS –- The student will be able to: 01.01 01.02 01.03 01.04 01.05 01.06 01.07 01.08 01.09 01.10 01.11 01.12 01.13 01.14 01.15 01.16 01.17 01.18 01.19 01.20 01.21 01.22 01.23 01.24 01.25 01.26 01.27 Explain the use of binary numbers to represent instructions and data. Describe the hardware implications of the use of binary representation of instructions and data. Convert numbers among decimal, binary, and hexadecimal representation. Perform binary arithmetic. Identify various coding schemes (ASCII, etc.). Discuss various data types (signed and unsigned integers, floating point, etc). Identify several advantages and disadvantages of networked and non-networked environments. Describe current network environments, such as peer-to-peer and client/server. Identify and discuss issues (such as security, privacy, redundancy, etc.) related to networked environments. Identify and discuss issues related to naming conventions for user-ids, email, passwords, and network devices. List and define layers in the OSI and TCP/IP network protocol models. Identify and describe current relevant IEEE network standards. Illustrate typical network topologies. Identify advantages and disadvantages of each topology. Describe the major functions of LAN hardware protocols such as ethernet, token ring, FDDI, and arcnet. Describe LAN software protocols such as IPX/SPX, TCP/IP, and NetBEUI. Discuss the nature of IP addresses and MAC addresses, and mapping between protocol addressing schemes. Identify major emerging technologies (such as ATM, VPN, and voice over IP). Identify and discuss technical issues related to emerging technologies (such as security, bandwidth capability, and gigabit transmission rates). Discuss the design and function of a storage-area network (SAN). Design a LAN, including the specification of architecture, hardware, software, etc. Identify the advantages of VLANs. Characterize a VLAN implementation. Describe the function of a spanning tree algorithm. Identify a proper network design with a spanning tree component. Use effectively two different and current network modeling tools. Produce effective documentation. Form 2A, Page 4 LIST PERFORMANCE STANDARD ADDRESSED: (CONTINUED) NUMBER(S): TITLES(S): 02.0 DEMONSTRATE UNDERSTANDING OF DATA COMMUNICATIONS -– The student will be able to: 02.01 Differentiate between telecommunications and data communications. 02.02 Describe the main functions of each relevant current standard setting organization (IEEE, TIA, etc.). 02.03 Compare and contrast digital communications lines and cable characteristics (e.g. ISDN, DSL, T-1 and T-3). 02.04 Describe ATM technology; discuss the functions and applications of this technology. 02.05 Describe the functioning of modems, their features and operating characteristics. 02.06 Define the features of an ASCII terminal. 02.07 Describe the function of a UART. 02.08 Discuss signal representation and modulation. 02.09 Describe current data code systems used in data communication. 02.10 Compare and contrast synchronous and asynchronous serial transmission. 02.11 Compare and contrast major data communications media in terms of data flow, data codes, and transmission codes. 02.12 Define common error detection and correction mechanisms. 02.13 Identify LAN access control methods (CSMA/CD, token passing, etc.). 02.14 Compare and contrast the major features of the LAN access methods. 02.15 Describe asynchronous protocols. 02.16 Describe synchronous serial link protocols. 02.17 Identify and describe file transfer protocols and methodologies. 02.18 Describe data compression methodologies used for file transfer. 02.19 Identify evolving issues, such as gigabit transmission requirements, voice over IP, and wireless technologies. 04.0 UNDERSTAND, INSTALL AND CONFIGURE COMPUTER SOFTWARE -- The student will be able to: 04.01 04.02 04.03 04.04 04.05 04.06 04.07 04.08 04.09 04.10 04.11 04.12 04.13 04.14 Describe the functions and major components (BIOS, task management, etc.) of a computer operating system. Identify current operating systems and describe their important features. Use an operating system for activities such as data and file management. Identify current systems utilities and describe their functions. Use system software to perform routine maintenance tasks such as backup, hard drive defragmentation, etc. Use operating systems of different brands and platforms. Use both stand-alone operating systems and network operating systems. Create, use, and maintain system configuration files. Describe the primary features and functions of the major categories of applications software (word processing, database, spreadsheet, presentation, email, browsers, etc.). Use basic features of office productivity software. Independently learn to perform (previously untaught) tasks using office productivity software. Use software produced by multiple vendors. Transmit and exchange data in a multiple vendor software environment. Install and configure a microcomputer operating system, system, and application software. Form 2A, Page 5 LIST PERFORMANCE STANDARD ADDRESSED: (CONTINUED) NUMBER(S): TITLES(S): 04.15 04.16 04.17 04.18 Describe procedures for uninstalling operating system software. Configure software for accessibility by disabled individuals. Install and configure applications software upgrades. Describe modifications necessary to an operating system (such as modifying parameters, how to handle conflicting interrupts, etc.) when installing, configuring and upgrading typical applications software. 04.19 Install and configure client software for connecting to LANs, WANs, and the Internet (network client, WWW browser, terminal emulation, file transfer, etc.). 04.20 Install and configure client software for client/server and network-based applications (e-mail, videoconferencing, database, etc.). 04.21 Install applications on a server and configure clients for network access. 07.0 PERFORM INTERNETWORKING ACTIVITIES –- The student will be able to: 07.01 07.02 07.03 07.04 07.05 07.06 07.07 07.08 07.09 07.10 07.11 07.12 07.13 07.14 07.15 07.16 07.17 07.18 14.0 Describe WAN topologies and MAN topologies. Differentiate between WAN topologies and LAN topologies. Compare and contrast routing protocols (e.g., RIP, OSFP). Describe the general routing problem and common solutions (including routing verses bridging). Identify and describe WAN protocols. Explain how the first three layers of the OSI model relate to routing and switching. Describe various routing protocols such as RIP, OSPF. Differentiate among routing, switching and bridging. Install routers to simulate a WAN/LAN network. Explain each step necessary for connecting a network to the Internet. Explain the differences between connecting to the Internet via a dial-up connection vs. a dedicated connection. Identify two major network issues associated with each of Internet, intranet, and extranet. Implement LAN/WAN connections, including virtual private networks (VPN), permanent virtual circuits (PVC), frame relay, tunneling, remote and mobile user access, etc. Define the basic software components of a WAN. Configure routers to simulate a WAN/LAN network. Explain the function and purpose of firewalls and firebreaks and their purpose. Configure access lists to limit traffic and enhance security. Explain three major security concerns relating to data communications. PERFORM GENERAL ORGANIZATIONAL COMPUTING WORKPLACE COMPETENCIES –- The student will be able to: 14.01 14.02 14.03 14.04 14.05 14.06 14.07 Follow oral and written instructions. Prepare, outline, and deliver a short oral presentation. Participate in group discussion as a member and as a leader. Obtain appropriate information form graphics, maps, or signs. Prepare visual material to support an oral presentation. Demonstrate self-motivation and responsibility to complete an assigned task. List the steps in problem solving. Form 2A, Page 6 LIST PERFORMANCE STANDARD ADDRESSED: (CONTINUED) NUMBER(S): 14.08 14.09 14.10 14.11 14.12 14.13 14.14 14.15 14.16 14.17 14.18 14.19 14.20 14.21 14.22 14.23 14.24 14.25 14.26 TITLES(S): Choose appropriate action in situations requiring effective time management. Identify and discuss issues contained within professional codes of conduct. Identify and discuss software licensing issues. Identify and discuss property rights and licensing issues. Identify and discuss privacy issues. Identify and discuss encryption issues. Identify legal liability issues. Describe appropriate measures for planning and managing a large project. Define an implementation schedule for a large project. Describe appropriate measures for planning and implementing corporate-wide upgrade of hardware and software. Identify potential sources of employee/employer or employee/employee conflict and discuss possible approaches to resolve such disagreements. Use appropriate communication skills, courtesy, manners, and dress in the workplace. Apply principles and techniques for being a productive, contributing member of a team. Identify and use acceptable strategies for resolving conflict in the workplace. Apply principles and techniques for working productively with people of diverse cultures and backgrounds. Identify techniques for stress management and prevention of job burn-out. Use appropriate communication skills, telephone etiquette, courtesy, and manners when dealing with customers. Communicate effectively with individuals lacking a technical background. Give clear detailed technical oral instructions. Florida State College At Jacksonville Course Learning Outcomes & Assessment For All College Credit Courses NOTE: Use either the Tab key or mouse click to move from field to field. The box will expand to accommodate your entry. Section 1 COURSE PREFIX AND NUMBER: CTS 1134 SEMESTER CREDIT HOURS: 4 COURSE TITLE: Network Foundations Section 2 TYPE OF COURSE: (Click on the box to check all that apply) AA Elective AS Required Professional Course College Prep AS Professional Elective AAS Required Professional Course Technical Certificate Other General Education: (For General Education courses, you must also complete Section 3 and Section 7) Section 3 (If applicable) INDICATE BELOW THE DISCIPLINE AREA FOR GENERAL EDUCATION COURSES: Communications Social & Behavioral Sciences Natural Sciences Humanities Mathematics Section 4 INTELLECTUAL COMPETENCIES: Reading Speaking Critical Analysis Writing Listening Information Literacy Quantitative Skills Ethical Judgment Scientific Method of Inquiry Working Collaboratively Section 5 LEARNING OUTCOMES Learn terminology and concepts necessary to communicate 1with technical personnel and understand technical documentation. Successfully perform technical tasks by following written and 2oral instructions. Integrate and combine previously learned tasks and concepts 3toward completion of more complex tasks and projects. Collaborate with student co-workers to facilitate successful 4completion of tasks and projects. Troubleshoot and resolve computer/network hardware and 5software configuration issues. Evaluate software/hardware implementation/configuration 6results against desired outcomes. Research solutions to both common and newly encountered 7problem and design scenarios. Analyze existing computer and network system components 8in order to understand and document current configuration of systems. Section 6 Name of Person Completing This Form: David Langell METHOD OF ASSESSMENT Written testing, classroom and group discussion Successful completion of hands-on activities and assignments Successful completion of hands-on activities and assignments Team activities and assignments Written and/or hands-on testing, successful completion of hands-on activities and assignments Written and/or hands-on testing, successful completion of hands-on activities and assignments Written and/or hands-on testing, successful completion of hands-on activities and assignments Written and/or hands-on testing, successful completion of hands-on activities and assignments Date: 04/09/2008