Syllabus SCHOOL OF MANAGEMENT PM 401: FUNDAMENTALS OF PROJECT MANAGEMENT (5 Credit Hours) Effective: October 2008 Access to the Internet is required. All written assignments must be in Microsoft-Word-compatible formats. See the library’s APA Style Guide tutorial for a list of resources that can help you use APA style. Copyright 2008 by City University of Seattle All rights reserved. PM 401: FUNDAMENTALS OF PROJECT MANAGEMENT FACULTY Faculty Name: Contact Information: [Instructor may insert personal message if desired] COURSE DESCRIPTION PM 401, Fundamentals of Project Management, utilizes a simulated team project to manage a project’s life cycle. Emphasis is placed on activity networks, managing resources, and creating control mechanisms that minimize risk. Project leadership is explored in the context of building effective project teams and maintaining stakeholder relationships. Students will learn and apply basic project management concepts including triple constraint, planning, scheduling, work breakdown structures and project control. City University Learning Goals: (1) professional competency and a sense of professional identity; (2) strong communication and interpersonal skills; (3) critical thinkers. There are no prerequisites for this course. COURSE RESOURCES Required and recommended resources to complete coursework and assignments are listed on the My.CityU portal at Library>Resources by Course. CITYU LEARNING GOALS This course supports the following City University learning goals: professional competency and a sense of professional identity; strong communication and interpersonal skills; critical thinking. PROGRAM CONTEXT This course, as part of the project management emphasis area for the BSBA program, introduces students to the basic tools and processes of project management. The content of this course aligns with the following program outcomes: Recommend improvements that align with the company’s strategy, goals, and culture. Lead and manage diverse teams. (PM 401) Page 2 Eff: 10/08 COURSE OUTCOMES In this course learners will … become familiar with and be able to apply the following PM tools: SOW, WBS, Network Diagram, Cost and Schedule Estimating, BBS, SWOT, RBS, and apply cost and schedule controls; be able to explain the project life cycle and the activities within each phase of the cycle; be able to appropriately resource load a project. CORE CONCEPTS, KNOWLEDGE, AND SKILLS The student will be able to define and demonstrably apply the following terms and processes: Budget breakdown structure;. Cost and Schedule Estimating; Emotional intelligence; Project Charter and Mission; Project Life Cycle; Project Network Diagram; Project Progress / Performance Measures; Project Resource Loading; Project SOW; Project WBS; Risk Breakdown Structure; SWOT. OVERVIEW OF COURSE GRADING The grade you receive for the course will be derived using City University of Seattle’s decimal grading system, based on the following: Overview of Required Assignments Case Study Team or Individual Project Midterm Examination Final Examination Instructor Determined Assignments(Also Including Participation) TOTAL % of Final Grade 20% 25% 20% 25% 10% 100% SPECIFICS OF COURSE ASSIGNMENTS Your instructor will provide grading rubrics that will provide more detail as to how this assignment will be graded. (PM 401) Page 3 Eff: 10/08 DISCUSSION QUESTIONS Each week a discussion question or topic will be placed in the Discussion Board for your response. You are to research material in your text and other sources and post an initial response as well as a response to at least two other classmates prior to the start of the next class. Your responses should have substance, demonstrate critical thinking, and demonstrate your grasp of the course’s material. Each response should be approximately 300 to 350 words in length that provide insight, substance and reflect a respectful, supportive spirit. Each response should demonstrate proper grammar, spelling, syntax, and punctuation. Your style should be lucid, expressive, and easily read. All responses are to be posted to the BlackBoard learning management system. It is advisable to post your original response by mid-week to allow other students time to read and digest your words and respond to you. All responses are due by midnight prior to the next class session. If you have a question or comments meant specifically for your instructor, contact your instructor directly. If you have questions related to the course, use the Question and Answer Forum in the Discussion Boards Section of the Blackboard shell. If you want to talk about issues unrelated to the course material, use the Coffee Talk Forum found in the Discussion boards Section of the Blackboard shell. This is a great place to mingle and get to know each other better. Grading Criteria for Discussion Questions Components Appropriateness and Quality of Responses (one original and two additional responses required) Quantity of Research indicated in responses. TOTAL % of Grade 60% 40% 100% CASE STUDY Your instructor will assign a case or give you guidelines to use in selecting a case for analysis. A case analysis is designed to help you sharpen your analytical skills. The strongest way to analyze a case is to apply a variation of the scientific method. This method of analysis is simply a logical approach that usually includes the seven steps outlined below. The components of a case study are: Summarize case. Identify and define central problem or problems. Justify problem(s) definition. Identify potential solutions. Reframe (analyze) key elements of case, paying particular attention to the efficacy of your potential solutions. Propose a specific solution. Justify your specific solution. Develop a plan for implementing and evaluating your proposed solution. (PM 401) Page 4 Eff: 10/08 Step 1: Summarize the Case • • • Study the case. Take extensive notes on events, issues, relationships, actions and reactions. When intimately familiar with case, write a summary focusing on events, decisions, actions and counter actions. Be succinct, avoid of extraneous details. Step 2: Identify and define central problem or problems. • • • • Diagnose predecessor events symptomatic of dysfunction. Distinguish between “presenting” symptom(s) and cloaked symptom(s). Frame the definition, remembering definition suggests a solution. Cite scholarly studies to support your identification and definition. Studies should relate to the central concepts for the specific course for which the case study is being prepared. It is important to separate the immediate problems from their more basic sources. For example, the immediate problem may be a high rate of absenteeism, while the more fundamental issue may be a poor motivational climate. How you define a problem determines how you go about solving it. A short-term solution for absenteeism is likely to be different from solutions which attempt to deal with motivational climate. Be sure to identify both the symptom and, more importantly, its underlying cause. Step 3: Justify problem(s) definition. • • • Present factual evidence drawn from the case and your inferences. Inferences must be congruent with events in the case and logically drawn from both the presenting and cloaked symptoms. Inferences should be supported by scholarly research and directly relate to course concepts and events in the case. Step 4: Identify potential solutions. • • • Document potential solutions to the problem, ensuring that each logically flows form the problem definition. Each potential solution is supported by scholarly research that addresses the problem. Potential solutions should reflect integration of course concepts and scholarly research. Step 5: Reframe (analyze) key elements of case, paying particular attention to the efficacy of your potential solutions. • • Reframe the key elements of the case, paying particular attention to the efficacy of your potential solutions and their relationship to the problem as defined. Reframing is a re-capitulated summary that expresses your conclusions based on fact, inference, course concepts, and scholarly research. Step 6: Propose a specific solution. • • Based on your reframing and review of potential solutions, course concepts and scholarly research, make a specific recommendation that addresses both the manifested and cloaked symptoms in the case. The specific recommendation may combine several of your proposed solutions. (PM 401) Page 5 Eff: 10/08 Step 7: Justify your specific solution. • Support you specific recommendation or combination of recommendations by citing scholarly research from at least three different scholars. Step 8: Develop a plan for implementing and evaluating your proposed solution. • • Develop a plan for implementing (e.g., a Gantt chart) and evaluating (e.g., control plan) your proposed solution. Any plan should be well documented and reflect support for your strategy and tactics from the scholarly research and reflect a clear understanding of the course’s central concepts. Grading Criteria for Case Study Component Explanation % of Grade 25 Integration of course concepts. Completeness of analysis. Demonstrated application of course concepts to the case, proposed solutions, and implementation and evaluation plan. Demonstrated critical thinking, reflection, and application of relevant literature to the case, ensuring that all elements are covered. Logically supported conclusions and recommendations. Bibliographic support. Grammar and syntax. All case study process flow elements are judiciously followed and applied with academic rigor in a way that demonstrates conceptual precision. Clear evidence that the relevant literature was reviewed and applied. 25 Demonstrated writing skill that includes all aspects of the written language. This includes how clearly ideas and concepts are expressed. Total 10 30 10 100 TEAM PROJECT This project is designed to give you and your teammates the chance to practice using the various project management tools and processes as you construct an architectural model of a house (in-class) or develop a plan from a house drawing (on-line) and a supporting project notebook/portfolio. The project will be due during the ninth week. Each team will be required to present the outcome of their project to the class. Each team will submit two end items for grading. The project notebook is more heavily weighted than the architectural model. Grading Criteria for Team Project Component Integration of course concepts Explanation Demonstrated application of course concepts to the specific case study selected, student’s proposed (PM 401) Page 6 Eff: 10/08 % of Grade 30 solutions, and the conceptual precision of their implementation and evaluation plan. Demonstrated critical thinking, reflection, and application of relevant academic literature to the case, ensuring that all elements of the case are covered. Architectural model is well laid out and follows the Project Charter guidelines. All project notebook elements must be present, although sequencing may vary Demonstrated writing skill that includes all aspects of the written language. This includes how clearly ideas and concepts are expressed and adherence to APA (5th ed.) requirements. Completeness of analysis and logical presentation of all required elements Logical plan and correct use of all planning elements Spelling, grammar, punctuation, and format TOTAL 30 30 10 100 MIDTERM AND FINAL EXAMINATIONS Be prepared to answer a variety of questions pertinent to course content and assignments. Your instructor will provide additional information on how exams will be administered. Grading Criteria for Essay Questions on Examinations Comprehension: Analysis, Synthesis, and Application: Supporting Research: Organization and Structure: Grammar and Syntax: A clear grasp of the issues posed by the questions, evidenced with valid, cogent arguments that demonstrate appropriate detail directly relate to the question as asked. Demonstrated application of course concepts to the question as asked. Demonstrated critical thinking, applied to all elements of the question as asked. Clear evidence that question-relevant literature, concepts, frames of reference and other course materials were utilized. Logical flow and conceptual precision is evident in an exam that is well integrated as a embodied whole and it adherence to APA (5th ed.) style guidelines. Demonstrated writing skill in all aspects of the written language. TOTAL 25% 25% 25% 15% 10% 100.% COURSE POLICIES Late Assignments Students are expected to meet submission requirements for assignments in a timely manner. Evaluation includes an assessment of timeliness. Late assignments jeopardize your learning, and may also for your classmates. A 10%, per each day late, penalty will be assessed for all late work. All assignments MUST be turned in no later than the last session of the course. (PM 401) Page 7 Eff: 10/08 [Instructor may insert his or her policy on late assignments if desired] Participation Students are expected to be actively engaged in a discussion or other activities. Active engagement means contributing substantive, thoughtful and reflective responses. If online, students must post their initial responses during the first three days of the week, and their responses to other students’ postings during the last four days of the week. Professional Writing All assignments for this course should be of professional quality. The writing should always take into consideration the intended audience. Hand written work will not be accepted. This course requires you to use the American Psychological Association (APA) style in preparing any required research papers, or any written work where other sources are used. References should be cited for all facts, ideas, conclusions, and opinions that are not your own. A proper title page should preface all written assignments, unless otherwise stated. The title page should include: your name, the title of the paper, the name and number of the course, your course start date, the date submitted, and the name of the instructor. Your work should be typed or word-processed on white 8 ½ by 11 inch paper. Any narrative sections should be double-spaced. Some assignments many require that your work be prepared on a computer spreadsheet. UNIVERSITY POLICIES You are responsible for understanding and adhering to all of City University of Seattle’s academic policies. The most current versions of these policies can be found in the University Catalog that is linked from the CityU Web site. Scholastic Honesty Scholastic honesty in students requires the pursuit of scholarly activity that is free from fraud, deception and unauthorized collaboration with other individuals. You are responsible for understanding CityU’s policy on scholastic honesty and adhering to its standards in meeting all course requirements. A complete copy of this policy can be found in the University Catalog in the section titled Scholastic Honesty under Student Rights & Responsibilities. Attendance Students taking courses in any format at the University are expected to be diligent in their studies and to attend class regularly. (PM 401) Page 8 Eff: 10/08 Regular class attendance is important in achieving learning outcomes in the course and may be a valid consideration in determining the final grade. For classes where a physical presence is required, a student has attended if s/he is present at any time during the class session. For online classes, a student has attended if s/he has posted or submitted an assignment. A complete copy of this policy can be found in the University Catalog in the section titled Attendance Policy for Mixed Mode, Online and Correspondence Courses. SUPPORT SERVICES Disability Resources If you are a student with a disability and you require an accommodation, please contact the Disability Resource Office as soon as possible. For additional information, please see the section in the University Catalog titled Students with Special Needs under Student Rights & Responsibilities. Library Services In order to help you succeed in this course, you have access to library services and resources 24 hours a day, seven days a week. CityU librarians can help you formulate search strategies and locate materials that are relevant to your coursework. For help, contact a CityU librarian through the Ask a Librarian service. To find library resources, click on the Library link in the My.CityU portal. Smarthinking As a CityU student, you have access to 10 free hours of online tutoring offered through Smarthinking, including writing support, from certified tutors 24 hours a day, seven days a week. Contact CityU’s Student Support Center at info@cityu.edu to request your user name and password. (PM 401) Page 9 Eff: 10/08