Minutes Best Use of Resources Board 0930am Wednesday 8th July 2011 Lounge Assembly Standing attendees Mark Baker (Chair) Steve Waight John Eagles Pat Welch Mark Rowe Gary Bailey Ian Stocker Paul Hollister Sally Chart Hilary Oglieve Simon Paine Michelle Redshaw (Minutes) Director of Finance SPA Deputy Treasurer, SPA Chief Executive, SPA Head of Finance Head of Procurement Head of HR Operations Head of IS Support Services Manager (West Sussex) Force Risk Manager Federation Executive Assistant Representatives & additional attendees Dave Tonkin Force Diversity Manager for Supt Neil Honnor Adrian Rutherford Head of local HR Lorna Mackay Insurance Manager Apologies Marion Fanthorpe Nick Wilkinson C/Supt Graham Bartlett Sue George John Cartwright Peter Evans Director of Human Resources ACC Protective Services Superintendents’ Association Head of Corporate Communications Head of Facilities SPA PART I – Open Session 1 Apologies Recorded as above. 2 Minutes of previous meeting NOT PROTECTIVELY MARKED Page 1 of 9 The minutes from the meeting on the 7th June 2011 were agreed as an accurate account with 1 amendment. The updated action log is attached to the minutes. 3 Procurement Policy – Gary Bailey Written proposals for changes to the current policy will be complete by next month to bring in line with changes to standing orders/financial regulations agreed by the SPA in May, changes in force structure, finance and business review. Mark Baker informed the meeting that as a Force we are considering changes to some of the authorisation limits. Currently in consultation with the legal team. Meeting with Dave Tonkin’s team to ensure that the equality side of the business is covered. Hilary Oglieve mentioned that Business Continuity needs to be in included in the plan. She will meet with Gary to discuss this. Pat Welch questioned how flexible are our processes and how flexible can we be? SW commented that off contract spending can often end up costing you more. Mark Baker responded by saying that there is flexibility for emergencies. Dave Tonkin stated that perhaps we should be raising awareness across the force as staff don’t necessarily see the beneficial rates for cancellations etc and think they can get cheaper deal off contract. SC concurred this view as we are all aware that there are more than likely hours lost by staff looking for cheaper alternatives to the contract price. Mark Baker agreed that a force message should go out for the key contracts at time of updated policy. ACTION 112 – Michelle Redshaw to add Procurement Policy to September agenda for BURB 4 ISD Review – Paul Hollister The restructure is looking at how we provide technology across the force and support the force in Serving Sussex 2015. There are a number of proposals in place and a reduction in staff is one of them. This will see a benefit of £900k per year by 2015. The savings will come from post reduction and a restructure. ISD are looking to move away from the current bespoke pay banding and Paul is in consultation with Unison regarding this. The size of the management team has been reduced. Paul is in consultation with the staff and there have been over 300 questions and some counter proposals. He hopes to complete by mid October 2011. Mark Baker reassured the meeting that managing business and change was being considered during the consultation period. Hilary commented that there is a risk with regard to pay bands and this should be included on risk register. John Eagles sought assurance that work/projects will be completed within the capital budget. PH stated that we are not looking to hire contract staff only by exception. Dave Tonkin commented that the Home Sec’s recent speech touched on IT. Paul Hollister responded informing that we will end up with more nationally run systems and we will form part of the debate for the future. NOT PROTECTIVELY MARKED Page 2 of 9 Service Order Review – The total value of service orders is £8m. Paul Hollister has gathered information on current contracts and specifications and will provide options for business users to reduce costs. Work will be undertaken with procurement to see whether costs can be reduced. Currently not sure how many of the contracts are negotiable ACTION 113 – Paul Hollister to provide an update on the Service Order Review at the September board. Printing Project – There are currently 1,200 devices across the force. This project is looking to replace and reduce the amount of devices to 250. Brighton and Shoreham will be pilots, the IS block are currently trialling 2 of the devices. Sally Chart raised some concerns she wants to be sure that the devices can do everything that each individual unit needs them to do i.e. Digital scanning. ACTION 114 – Paul Hollister to check scope of printing device to ensure it includes digital scanning and provision for printing from SAP. Steve Waight suggested that it should be made more difficult to print in colour and that the default setting should be black and white. There was then a discussion regarding our own standard templates and the amount of colour used. ACTION 115 – Mark Baker to speak to Corporate Comms about the use of colour on the standard templates Mark Rowe informed the meeting that finance dept currently use this facility and he emphasised the benefits of it. Ian Stocker queried whether consideration will be given to different units/depts needs, i.e. HR printing 1,000 letters. He was reassured that there are different models and model and positioning will be considered. Dave Tonkin suggested reducing the delete time to 2 hours; he also questioned the devices reliability. He was assured that the contract will include servicing time scales. ACTION 116 – Paul Hollister to check whether SD cards can be used and read and whether there is enough resolution to print photos. 5 Insurance Bench Marking – Lorna Mackay Lorna Mackay took the meeting through her report and highlighted a number of key points. The main concern being the cost of damage caused by our staff to our vehicles. This needs to be improved, Lorna is working with Driver Training to identify individuals and look at what penalties can be introduced to try and reduce this figure. Steve Waight commented that it is not a good position to be in to have a higher level of claims than our premium. He also found it worrying that a number of our drivers seem to be able to hit stationary objects. Mark Baker informed the meeting that the motor claims budget has been delegated to divisions and departments to try and encourage command teams to take responsibility. Pat Welch stated that this issue has been on going for years and is not justifiable, he supports the work Lorna is doing to identify individuals. Sally Chart informed the meeting that their was a policy to deal with vehicle damage and wondered whether it should be re looked at, so that it can be applied consistently across the force and enforced. NOT PROTECTIVELY MARKED Page 3 of 9 The other areas on which we need to improve our figures are defective equipment and wrongful arrest (138 incidents costing £0.5m). Sussex is also 2nd highest in region for Forced Entry claims. Dave Tonkin asked whether the data on Wrongful arrest has been fed back to divisions, so that the staff begin to realise the impact their work can have on the force as a whole, and the comparison with other forces. Lorna finished by saying that soft marketing experience has been kind to us but if our claims experience continues in the same way then our premiums will go up. ACTION 117 – Lorna to look at vehicle damage, wrongful arrest and other equipment and report back to a later meeting with some proposals to help reduce the amount of claims 6 Estates Update - Mark Baker The next Estates Board meeting is on 19th July. A small team is visiting sites and managers across the force to review our estate and opportunities to rationalise accommodation in line with operational requirements. 7 Key Performance Information 7a HR – The information was circulated before the meeting, the data on the number of vacancies may change at the September meeting due to less use of agency staff. Sickness for Police Officers is unchanged and is decreasing for Police Staff. Ian Stocker provided information on new legislation which comes into force on 1 October 2011, giving agency workers the entitlement to the same basic employment and working conditions as if they had been recruited directly, if and when they complete a qualifying period of 12 weeks in the same job. ACTION 118 - IS to include agency staff numbers in the HR dashboard 8b IS – There is a planned downtime on CIMs and SAP for an upgrade. Service desk ambers are due to staffing levels on IS service desk. The move to STORM has reduced the amount of calls to the desk. 8c Finance – Underspending by £4m for the 1st quarter £2.5m relates to Police Staff and PCSO’s£750k is offset by agency costs. Spending wisely - £19.6m has been removed from individual budgets so far. Mark Rowe provided an update on the potential savings 2011-15. There was a high degree of confidence that savings identified to 2011-13 would be achieved. Further work was required for the years 2013-14 and 2014-15 to achieve the required savings in those areas identified as red risks and to identify further savings to close the remaining funding gap. 8d Procurement – The information was circulated to the board members prior to the meeting and there were no issues raised. NOT PROTECTIVELY MARKED Page 4 of 9 9 Issues to be submitted to other Boards Nothing specific to be raised at other boards 10 Any other business The next meeting is on Thursday 8th September 2011, 1500 Lounge Assembly NOT PROTECTIVELY MARKED Page 5 of 9 RESTRICTED Page 6 of 9 Action log Action No Agenda item Owner Action Update Status 06.01.11 - not actioned but will be completed. Ongoing Meeting 04 11 10 83 3a Mark Baker To get information / advice why, from the Departments where overtime has increased as part of next budget monitoring report. 01.02.11 – Still not actioned. Jacky Hendley to provide a quick review of the overtime spend across departments and divisions at the next meeting on the 2nd March. 07.04.11 Overtime will be tabled at the June meeting 08.06.11 Marion to provide an update from the Overtime working group at the next meeting 08.07.11 - Marion has met with Trish Heather and Laura Knowles and a full report will be given to the next meeting on reviewing the overtime position Sept 11 Meeting 08 06 11 100 3 Paul Hollister 101 3 Paul Hollister 102 4 Mark Baker To look at any savings that can be made re HOLMES To ensure that Gordon Bull is kept in the loop with regards to decision points and timescales for the renewal of the Exchange and Sharepoint contracts To provide timescales regarding the alternative provision in Hove to the Estates members Board 08/7/11 - PH has spoken to Ian Putland (IT Lead for the HOLMES project) and established that while this may be a possibility, the savings won't be significant and we won't be in a position until August/September until we can be clear as to exactly what they might be. The business case was predicated on a cost-neutral collaboration which would provide enhanced capability to both Forces but not necessarily a reduction in capital spend. Discharged 08/07/11 PH wrote to NW,GB, AL and CC regarding this matter. GB will be included in the decision making process. Discharged Hove – Will be weeks rolling in to months. Grove Road should be ready in the next few weeks Discharged NOT PROTECTIVELY MARKED Page 7 of 9 Action log Action No Agenda item 103 Owner Action Update Status 4 John Cartwright To provide the meeting with information on the cost of running and maintenance at Slaugham Manor. 08/07/11 - The info was sent to Peter Evans as requested Discharged 104 4 Mark Baker Meeting arranged for 18/07/11 Discharged 105 4 John Cartwright 08/07/11 The cladding work was not included in the back logs works and would be at an extra cost of Discharged 106 4 Estates review Group 107 6 Adrian Rutherford 108 9 109 11 110 11 111 11 Michelle Redshaw To convene meeting with John Cartwright, Steve Waight, Alan Price to agree next steps with regard to Union Place Worthing To provide an update of whether Brighton cladding works are included in £6.9m priority backlog works. to ensure that they apply strategic thinking when considering new office space and also ensure that the needs of our customers (the public) are considered. To report back on the progress of the project group at the September meeting Issues to be submitted to other Boards - Estates Review - circulate the notes from section 4 of the minutes. Closed session On going 08/07/11 KW ensured that Estates was included on the BURB update for other boards Discharged Closed session Closed session Meeting 08.07.11 112 3 113 4 Michelle Redshaw Paul Hollister Michelle Redshaw to add Procurement Policy to September agenda for BURB to provide an update on the Service Order Review at the September board. NOT PROTECTIVELY MARKED Page 8 of 9 Action log Action No Agenda item 114 4 115 4 116 4 117 5 118 7a Owner Action Paul Hollister to check scope of printing device to ensure it includes digital scanning and provision for printing from SAP. to speak to Corporate Comms about the use of colour on the standard templates to check whether SD cards can be used and read and whether there is enough resolution to print photos. to look at vehicle damage, wrongful arrest and other equipment and report back to a later meeting with some proposals to help reduce the amount of claims IS to include agency staff numbers in the HR dashboard Mark Baker Paul Hollister Lorna Mackay Ian Stocker Update NOT PROTECTIVELY MARKED Status Page 9 of 9