bus_305_F05_kl.doc - University of Puget Sound

advertisement
BUS 305: PRINCIPLES OF MANAGEMENT
Fall Semester, 2005
Professor:
Dr. Kathi Lovelace
Office:
McIntyre 111B
Phone/Email: (253) 879-3922, klovelace@ups.edu
Office Hours: Tuesday & Thursday: 2:00-3:00pm and Monday, Wednesday,
Friday by appointment.
Course Description & Approach:
Management is the process of getting things done, effectively and
efficiently, through and with other people (Robbins, 2004). Therefore, the
purpose of this course is for you to gain a better understanding of the functions
of management and the skill of managing. This course covers several
management topics, including the changing management environment,
planning & decision-making, organizational structure and design, team
development, motivation, conflict management, ethical leadership, and the use
of power and influence in organizational settings.
This course uses a mixture of teaching approaches designed to involve you
as an active participant in your own development as a self-leader and potential
manager. Class activities include the analysis and discussion of management
cases and readings, team exercises and projects, guest lectures, and the
participation in an experiential organization simulation.
Teamwork: Working effectively in a team setting is a crucial management
skill. As such, a significant portion of this course involves team-based learning
and performance. Your team experiences will provide you with the opportunity
to develop skills in self-management and collaboration. Teamwork is not easy
and having a successful team requires the positive efforts of all members.
Course Learning Goals:
The overall goal of this course is to help you think critically and analytically
about the field of management. Specific goals of this course include the ability
to:
1. Accurately assess your own values, attitudes, perceptions, learning styles,
leadership/team practices and behaviors and understand how these personal
attributes affect your success within organizational settings.
2. Develop an awareness of the personal and social impacts of
leadership/managerial behavior.
3. Appreciate and understand issues related to a diverse global environment in
areas such as communication, conflict management, motivation, and power
and influence.
4. Become more skillful in working with people as an ethical leader,
colleague, and associate.
5. Develop verbal and written communication skills that promote
professionalism within the work environment.
University of Puget Sound
School of Business & Leadership
Required Texts/Materials:
Blackboard Account: Lecture notes, additional readings, assignments, and notices will be posted on
the UPS Blackboard. http://www.blackboard.ups.edu/
Miles, R., Randolph, W., & Kemery, E. (1993). Participant’s Manual for The Organization Game
(3rd ed.). New York, NY: Harper Collins.
Robbins, S. & Decenzo, D. (2004). Fundamentals of Management: Essential Concepts and
Applications (4th ed.). Upper Saddle River, NJ: Prentice Hall.
BUS 305: Management Readings Packet. Available in the UPS Bookstore.
Course Assignments & Grading:
20%
Class Contribution/Participation/Attendance: All class members are expected to
contribute positively to class activities, discussions, and the general class atmosphere.
Specific activities are listed in the course outline and include cases, readings, and exercises.
Activities and assigned textbook chapters are to be read before class, and written notes
prepared for all cases and readings. This preparation will increase the quality of your
discussion contribution. (Quizzes may be given to evaluate your class preparation.)
You are also expected to practice professionalism. Specifically, arrive before class
begins. Tardiness is an inexcusable sign of disrespect, and habitual lateness will severely
weaken your grade. Also, show respect and consideration for your professor(s), classmates,
and any class visitors (for example, do not carry on side conversations, walk in front of
someone while they are speaking, or habitually leave the classroom in the middle of class).
Students who consistently and positively contribute to the classroom experience and advance
discussions in a meaningful and productive way will receive the highest grades (80-100%,
depending on quality of input). If you don't feel comfortable getting involved in large group
discussions, see me privately about strategies for increasing your involvement. One such
strategy is “Silent” participation.
"Silent" participation/contribution: Students may wish to supplement their oral classroom
contributions for a given class period through contributing "silently" by submitting
contributions to me within 48 hrs of the end of the class period (e.g., a relevant newspaper
clipping with description of why it is useful, a link to a relevant website with description of
why the site is useful. As with in-class oral participation, the "silent" contributions are
evaluated for quality. Note that "silent" contributions may be used as a supplement to class
contribution, but do not substitute for class attendance
Due to the interactive nature of this course attendance is extremely important. More than
three absences will result in a large deduction from your contribution score, with a zero
score given to individuals who miss more than five classes. The three-absence allowance
should give you enough flexibility to deal with unexpected illness or emergency.
30%
Individual Exams: There will be three exams worth 10% each (see Course Outline for exam
dates.) These short answer and essay exams will focus primarily on your Robbins and
DeCenzo textbook. Specific exam format and other details will be discussed in class.
35%
Simulation-The Organization Game: Much of our time this semester will be spent on the
Organization Game simulation. Evaluation of the simulation is based on a pre-simulation
quiz covering information in the Participant’s Manual (Quiz = 3%), the Organization’s
final Performance Indicators (PI) adjusted for member/peer evaluation (PI = 20%), and a
2
University of Puget Sound
School of Business & Leadership
simulation process paper (Paper = 12%). The Organization’s Performance Indicators are
indices of the success of your organization and are explained in the Participant's Manual.
At the conclusion of the simulation, you will write a paper that analyzes the organization
process as you experienced it. More information and written handouts on this assignment
will be distributed in class.
15%
Management Project: This assignment will be completed in teams of two people. There are
three primary options: 1) Conduct management research on/with an UPS, Tacoma, or other
outside organization; 2) Write a management-related case analysis, or 3) Write a grant
proposal. For each option, you are encouraged to either present or submit your work to the
relevant professional outlet (e.g., business community, conference, grant review board).
Detailed information about these options will be provided during the second week of class.
At that time you will choose the option you are most interested in and subsequently pair up
with a similar-interest classmate. The purpose of your project is to give you a structured
opportunity to gain hands-on professional experience. This experience, in turn, can strengthen
your management skills and your resume.
Final grades will be determined using the following percentage guidelines:
100-94 = A, 93-90 = A-, 89-88 = B+, 87-84 = B, 83-80 = B-, 79-78 = C+, 77-74 = C, 73-70 = C- etc…
MISCELLANEOUS:
Honesty and Honor Code: This course promotes the development of effective and ethical
managerial abilities and behavior. Each of us has the responsibility to maintain ethical standards
that are responsible and honest. Thus, cheating will not be tolerated. Due to the nature of this
course collaborative preparation is encouraged, however, copying another person’s work, either on
exams or on other assignments to be turned in, does qualify as cheating. Additionally, all students
should understand what qualifies as plagiarism. You should review the appropriate University
policies in The Logger.
Assignment Format and Late Assignments: All assignments are due at the beginning of class on
the due date unless otherwise indicated. All assignments should be typed, double-spaced, 12-point
font, page-numbered, stapled in the upper left-hand corner, and turned-in in person for full
consideration. Unless you have an acceptable reason and give advance notice, I will deduct 25% of
the available points for late submissions and give no points once an assignment is returned to
the rest of the class. Points are also deducted for going over the assignment’s page limit.
Note: The Professor reserves the right to change assignments and/or to adjust and amend items in the
course outline as necessary to maximize student learning. If such changes are necessary, they will be
announced in class.
3
University of Puget Sound
School of Business & Leadership
Course Outline – Fall, 2005
Tuesday’s
Discussion Topics
8/31: Course Introduction
9/6: Organizational Strategy
Case: Henderson Hardware
Challenge
Website Discussions – SWOT
Analysis
9/13: Teams, Decision
Making
Thursday’s
Discussion Topics
9/1: Introduction to
Management Strategy and
Practice
Reading: Hollow Men at the
Helm
Read Chapters 1 & 2 (From
Robbins & DeCenzo)
9/8: Planning & Project
Management
BUS 305 Project Assignment
Read Chapters 3, 5 (Tuesday) &
Prepare Case (in Reading Packet)
Prepare for website discussion
Reading: Time-tested Time
Management Tips, Making a
Move Exercise
Read Chapters 13, 14 (Thursday)
Ready Project Ideas
Read “Tips” Article,
Prepare Making a Move exercise
(in Reading Packet)
Read Chapters 4, 9 (Tuesday)
Read Article (in Reading Packet)
Prepare for website discussion
9/15: Exam 1
Covers material from 8/31 to
9/8 (Chapters 1, 2, 3, 5, 13, 14)
Reading: The Fifth Discipline.
Website Discussions –
Learning Organizations
9/20: Individual Behavior and
Group Dynamics
Reading: Psychological
Contracts in Organizations
Readings/Class
Preparation
Read Article (in Reading Packet)
Take Exam #1 (Thursday)
9/22: Guest Speaker:
Read Chapters 8 (Tuesday)
Read Article (in Reading Packet)
Brian Jacobs,
Project Manager
Nortel Networks
9/27: Human Resource
Management
9/29: Change & Stress
Management
Read Chapter 6 (Tuesday)
Prepare Case (in Reading Packet)
Case: Angry Branch Manager
Reading: Tempered Radicals
Read Chapter 7 (Thursday)
Read Article (in Reading Packet)
10/4: Communication,
Conflict Management,
Negotiation
Readings: Manager as
Politician, Giving Feedback
10/6: Communication, Conflict
Management, Negotiation
Read Chapter 12 (Tuesday)
Read Article (in Reading Packet)
Case: The Volunteer
Prepare Case (in Reading Packet)
10/11: Progress Reports on
Project Assignment
10/13: Exam 2
Covers material from 9/13 to
10/6 (Chapters 4, 6, 7, 8, 9, 12)
Progress Reports Due (Tuesday)
Take Exam #2 (Thursday)
4
University of Puget Sound
Tuesday’s
Discussion Topics
School of Business & Leadership
Thursday’s
Discussion Topics
10/18: Organization Game
Simulation Quiz
Introduction to Organization
Game Simulation
Process Paper Assignment
10/20: Organization Game
Simulation
10/25: Organization Game
Simulation
10/27: Organization Game
Simulation
11/1: Organization Game
Simulation
Division Reports: Topic:
Leadership, Organizational
Culture, Communication
11/3: Organization Game
Simulation
Reading: Intelligence at Work
11/8: Organization Game
Simulation
11/15: Organization Game
Simulation
11/22: Organization Game
Simulation
11/10: Organization Game
Simulation
Division Reports: Topic:
Motivation, Conflict
Management, Power
11/17: Organization Game
Simulation
11/24: Thanksgiving Holiday
(No class)
11/29: Project Presentations
12/1: Project Presentations
Organization Game Process
Paper Due
12/6: Last Day of Classes:
Project Presentations
Course Summary
12/8 No Class-Reading Day
Readings/Class
Preparation
Quiz on Participant’s Manual:
The Organization Game
Simulation
You will use your Participant’s
Manual throughout the simulation
(i.e., bring to class)
Participant’s Manual: The
Organization Game Simulation
Read Chapter 11 (Tuesday)
Read Article (in Reading Packet)
Review other materials for
preparation of Division Reports
Participant’s Manual: The
Organization Game Simulation
Participant’s Manual: The
Organization Game Simulation
Read Chapter 10 (Thursday)
Review other materials for
preparation of Division Reports
Participant’s Manual: The
Organization Game Simulation
Participant’s Manual: The
Organization Game Simulation
Organization Game Process
Paper Due Tuesday
Project Presentations Due
Project Presentations Due
Project Due
All Projects Due
Final Exam Week: Check Schedule: Will Be Announced In Class
Final Exam
5
Download