COURSE NUMBER: BAdm 4801.14 (CRN 95522) Duques Hall #254 Mon 12.45-3.15pm COURSE TITLE: PREQUISITIES: Strategy Formulation and Implementation Restricted to students with senior-standing in the BBA program. PROFESSOR: Dr. Jennifer J. Griffin Chairman and Professor, Strategic Management & Public Policy Office: Funger 609 Telephone: (202) 994-2536 Email: jgriffin@gwu.edu Office hours: M: 11.30 - 12.15pm; and by appointment COURSE OBJECTIVES: 1. Examine the strategic management process. 2. Sharpen analytical skills acquired in prior coursework (e.g., finance, HR, marketing, operations) and apply relevant concepts via case studies. 3. Develop your skills in analyzing organizational situations, key issues, opportunities and challenges within the competitive context of societal, operating, and internal environments. 4. Develop your capacity to listen and communicate accurately and precisely, with small groups and large, both orally and written, in a concise, organized manner. REQUIRED TEXT: Rothaermel, Frank T. (2013). Strategic Management. Concepts & Cases. Burr Ridge, IL: McGraw-Hill. ISBN: 978-0-07-811273-7 Note: Many national and international current events are relevant to the strategic management of business. Regular reading of Wall Street Journal, Washington Post, The New York Times, Financial Times, or Business Week is essential. GRADING: Class Participation Quizzes EXAM (March 24th) Group Case Presentation Group Case Paper 10% 15% 35% 20% 20% 1 Class Participation (10%) Class participation by each student is an essential part of the course since verbal communication is an important attribute of business professionals. Your verbal contribution, in the classroom or a boardroom, is required because discussion is the major vehicle for improving our ability to deal with problem situations. To discuss, you must prepare and attend. Class participation, just like verbal communication, is not just talking. In class, good class participation means asking insightful questions; summarizing the situation in the case; identifying problems and their root causes; performing a piece of analysis; asking helpful questions; tying the case and the text; giving personal insights; highlighting current events occurring with the company relevant to our discussion; recommending a solution; participating in Q&A sessions—in short, whatever helps the class understand (explain and interpret) the concepts and the cases more fully. Nearly every class period we will examine a case. For each case, please prioritize the critical issues, evaluate the financials, understand key stakeholders, outline pros/cons of several alternatives, choose a recommendation and develop an implementation plan. Come to class prepared to discuss your analysis, recommendation and implementation plan for the firm. Your performance will be evaluated after each day of class (scale: 0, 1, 2, 3). Missing more than 3 classes is cause for failing the class. Quizzes (15%) During the course of the semester, we will analyze a number of case studies, which are indicated in the course schedule below. A short quiz will be given before the beginning of some classes covering some of the general facts and issues described in the case study (or case studies). The reason for the quizzes is to ensure you have a general understanding of the case study to enable a lively class discussion. There will be no make–up quizzes allowed. Exam (35%) The exam will consist of three parts; 1) the first part will be True/False questions, 2) the second part will be multiple choice questions, and 3) the third part will consist of student-generated questions. For the student-generated questions, please submit your preferred questions before class on 3/17/2014 (by 9am). There is no limit to the number of questions you submit, and we will go over the questions in class (3/17/2013). Group Case Paper (20%) and Group Presentation (20%) Case studies provide an opportunity to apply the concepts discussed during the class sessions to actual business cases. In this case analysis, the team should make recommendations for the managers going forward. To make viable recommendations the team must demonstrate a thorough understanding of the case, as well as how the case study relates to the material covered in class (from the textbook). The emphasis lies on (1) recommendations formulated upon a concise but comprehensive application of the relevant concepts and frameworks; (2) supporting your recommendations with evidence from the case study; and (3) discussing the critical management challenges inherent in implementing your recommendations. Please read the “How to conduct a case analysis” in the Rothaermel textbook (pages 390-400). 2 A case study is based on material gathered about a real organization. Although the case contains a great deal of information about that enterprise, not all the case information is important or complete and many times you will not have enough information (just as managers do not in reality as well). You will have to tease out the issues we have raised in class after thinking carefully about them. Expect that you will have to read and re-read the case study several times. Use the tools learned in this class and in past business classes. Teamwork is prevalent in organizations as a means of accomplishing tasks, solving problems, brainstorming, formulating strategy, and developing new products or services. Thus, it is important for you to gain experience in such activities. Please self–organize into teams of 4–5 students during the first two weeks of class and send me your team members. Then, prioritize your favorite case study from the list of April classes. In February we will have a lottery to choose the cases and dates of your group paper/presentation assignment. I will not assign any individuals to groups, so please choose your teammates early and choose wisely. For teams of more than 5 people—please talk with me. After the group paper and presentation, each team member will evaluate yourself as well as each of the other team members (the group evaluation form is posted on Blackboard). The team evaluations are important! Individual grades will be adjusted up and down based upon the group average and standard deviation due to team participation (in effort and/or quality). Final grades won’t be turned into Banner until all team evaluations are received. Group Presentation—more information regarding the details of the group presentation will be provided later in the semester when we know the number/size of groups as well as the cases that have been selected. As seniors, use your resources (team skills, time, energy, effort) wisely—not everyone must present in class. Yet everyone will be evaluated by one another to ascertain appropriate work levels for all. Academic honesty: The entire team is responsible for the academic integrity of the submitted case analysis. Any incident of academic dishonesty (e.g., plagiarism) will automatically result in a failing grade for this assignment for each member of the team who participated in the plagiarism. It is therefore critical that all team members review the written case analysis before you turn it in. Please refer to the GW “Code of Student Conduct” for details. 3 COURSE OUTLINE. (NB: The syllabi may change at any time to accommodate relevant situations.) Date Topic 1/13 Introduction and Overview Strategic Management Concepts -- Introduction Read: Chapter 1 and pages 389-400 1/27 Strategic Management Concepts Read: Chapters 1 and 12 Rothaermel (Roth) Case: MiniCase 4: Starbucks, page 371 Rothaermel (Roth) Case: MiniCase 5: GE, page 372 Co-creating Shared Value Read: Porter & Kramer, 2011 HBR (Blackboard) Case: Hunger Site Decision (Blackboard, .pdf) 2/3 Boards of Directors and Governance Read: Chapters 1, 2 and 12 Case: Roth, Corporate Governance in Three Economies, C441 Case: Roth, United Technologies-Global Ethics, C447 (Team 1: Germany; Team 2: Japan; Team 3: US) 2/10 Industry Analysis -- External Analysis Read: Chapter 3 Read: Note on DuPont Analysis (Blackboard, .pdf) Case: Tesla Motors & US Auto Industry (A), (B), C32 & C50 2/17 NO CLASS – President’s Day Holiday 2/24 Competitive Strategy – Internal Analysis Read: Chapter 4 Read: Note on Functional Analysis (Blackboard, .pdf) Case: Cola Wars Continue: Coke and Pepsi in 2006, C344 **Case: Cola Wars in China: The Future is Here, C368 (last names: A-L Coke; last names M-Z Pepsi) 4 Date Topic 3/3 Corporate/Business-Level Strategy and Firm Performance Read: Chapters 5 and 6 Read: Note on Corporate Performance (Blackboard, .pdf) Case: JetBlue Airways: Managing Growth, C157 Case: Bank of America and Financial Landscape, C175 3/10 NO CLASS: Spring Break 3/17 Global Strategy— Competing Around the World Read: Chapters 10 and 11 Case: DeBeer’s Diamond Dilemma, page C194 3/24 Midterm Course Review Read: Chapters 1-6, 10, 11 and 12 Case: MiniCase 6: JetBlue Airways, page 374 MiniCase 10: IKEA, page 383 Assignment: Submit your questions for the exam (T/F, MC format) 3/31 FINAL EXAM 4/7 FINAL Exam Review and Course REVIEW 4/14** Group Paper & Presentations Planning Day 5 Date Topic 4/21 GROUP Presentations Rogers’ Chocolates, page C56 Lego Group: an Outsourcing Journey, page C249 Apple After Steve Jobs, page C455 4/28 GROUP Presentations Best Buy After Circuit City, page C137 UPS in India—a Package Deal?, page C395 Embraer: Aircraft Manufacturing in America, page C382 Cemex: The Southdown Offer, page C327 4/29 Make-up Day GROUP Presentations Siemens Energy: How to Engineer a Green Future?, page C281 HealthyImagination at GE, page C261 Merck: Open for Innovation?, page C228 4/30 Designated Monday GROUP Presentations Interface RAISE: Raising the Bar in Sustainability Consulting, C107 IBM and the Emerging Cloud Computing Industry, page C207 Infosys Consulting in the US, page C303 6 BAdm 4801 Strategy Capstone Professor Griffin SAMPLE!! The Assignment: Analyze and identify the company’s current strategy. How does this company make money and compete against other companies? Is their current strategy sufficient to guide them into the future? Why or why not? Give the management of this company a performance evaluation and an overall grade! Make a clear recommendation. Develop a plan of action for what they can do in the future to remain competitive. Detail the critical implementation challenges and how management can appropriately address these challenges. This is a group assignment. Please discuss and develop the exhibits and relevant arguments for the case with other class members with the final written paper to contain your team’s thoughts and recommendations. As usual, please remember that I, as your audience, am a busy manager. Your paper needs to be clear, structured and focused when analyzing the current strategy and recommending a future plan of action. There is a maximum limit of 15 typed pages with 1” margins, double-spaced; use exhibits as needed. Note: the exhibits do NOT count as part of the 15-page limit. Papers are due by 12.45pm Monday via Blackboard on the day you give your presentation in class. Following are a number of questions focusing on different levels of analysis you may want to consider when strategically analyzing any company. Examining each of the following questions is meant to be helpful and illustrative. It is merely optional--You do not need to explicitly answer the questions. 7 Badm 4801: Strategy Formulation and Implementation Strategic Analysis, Professor Griffin Industry How well is the organization positioned in the industry? Suppliers, Buyers? Entry barriers? Exit barriers? Potential substitutes? What resources do their competitors have? Where is the power in the industry? Organization What is the overall strategy for the organization? (HR, finance, operations, marketing combined) Is this a parent/subsidiary relationship, or a wholly-owned subsidiary, or what? How tightly controlled is the organization? How often is it reviewed? Does HQ look at just the numbers or does it manage the relationships? Does it provide an integral product for the whole organization? Does it rely on variable costs or fixed costs? What about operating leverage? Individuals Who are the people involved and how are they affected? What are their objectives? How do the people inter-relate? What are their resources? Skills? Experience? Contacts? How much of each resource will they commit and for how long? Who assumes what risks and for what rewards? Funds What are the sources of funds? Are they adequate? Are they reliable? What is their timing? What is their cost? What are the financial benefits? For whom? When are they realized? Is it a fixed cost business or a variable cost business? Strategy for implementation What are the key decisions which must be made? Price, cost, volume, market share, market potential Organizational and operating policies On what assumptions does the transaction rest? How reasonable are those assumptions? 8 COURSE: BADM 4801.14 Name: __ Spring 2014 Preferred name/Nickname: Phone: Email: Core Courses NOT YET taken: Courses currently taking: Work Experience: Hobbies/Activities: Other Comments: 9