JOB AND PERSON SPECIFICATION Title of Position: Recruitment and Assessment Type of Appointment: Full time 6 month contract - 76 hours per fortnight SCDS Level 5 Current jobholder: Maternity leave vacancy Last updated: 18 November, 2015 JOB PURPOSE Since 1960, Time for Kids has cared for and strengthened the lives of over 5000 children and their families. Over this time, our program of early intervention through respite care and complementary supports has been demonstrated to empower and enable children in need to overcome their disadvantage and reach their full potential. We match children from birth to 17 years with volunteer families and individuals for mentoring and regular part-time care. Working within a close knit and collaborative team, the Recruitment and Assessment position reports to the Chief Executive or her delegate. Recruitment and Assessment plays an integral role in achieving our stated aim of matching as many children each year as possible with volunteer respite carers and mentors. The role involves encouraging and recruiting new volunteer mentors and carers. This role requires high level personal and written communication skills. It is often the first introduction that people have to Time for Kids and therefore is a critical part of our public relations activities. This role requires exceptional people-skills as well as exemplary organisational skills to prepare written reports and to ensure that all volunteers in the assessment, approval and training process move through in a timely and effective manner. The role of Recruitment and Assessment, working in collaboration with Carer Recruitment and Support, is also responsible for ensuring early placement support up to 12 months for new child placements with volunteer carers. Following this period, Recruitment and Assessment is responsible for formally transferring placement support across to the Child and Carer Support area. You will be proactive and creative in your approach to your work, bringing your best skills to bear in support of Time for Kids’s carers and children and young people. The support you deliver will encompass those children and young people who have not been placed but are on the waiting list. From time to time, this assistance will be delivered through the families or carers of our children. You will be required to build positive and constructive relationships with our carers, children and young people, and their families in support of the longevity of children’s placement within Time for Kids and to ensure best outcomes through their participation in the program. This position works closely with the other staff and volunteers within Time for Kids to ensure an effective and timely service for our children, carers and prospective volunteers. From time to time, this will involve other tasks as directed by the Chief Executive Officer. Our team culture is collaborative, respectful, ethical and accountable. KEY RESPONSIBILITIES AND DUTIES Carer Intake and Matching1 Coordinate and undertake the intake and assessment of prospective volunteers who apply for consideration to be a carer through Time for Kids, ensuring the highest standards of rigour are applied within the assessment process, with particular attention paid to child safety issues and carer compatibility with the ethos and approach of Time for Kids. Manage the assessment process, including liaison with the Carer Assessment and Registration Unit within state government for carers proposed for children living under the guardianship of the minister. Work with carers to identify the most compatible match available from amongst children and young people awaiting placement, ensuring that matches align the needs of the child or young person with the skills, experience and capacity of the prospective carer. Deliver high quality resources and training to volunteer carers as part of the assessment and matching process, to ensure they are informed of all elements of their role as volunteer carer and are well-equipped to manage relationships and issues surrounding their Time for Kids child. Proactively identify factors that may increase the risk of placement breakdown, where appropriate providing early training and support to volunteer carers to ensure they are equipped to manage such matters and otherwise ensuring that placement matches are made with reference to these risks. Child and Family Intake Coordinate and undertake the intake of children / young people and families who are referred to Time for Kids for child placement. Work with referring agencies assessing the eligibility of child and youth referrals based on the referral documentation, ensuring children accepted into the program are the best fit to benefit from the program model and that additional child or family needs are being supported externally to Time for Kids. 1 The words ‘carer’ and ‘carer and mentor’ are used interchangeably and intended to refer to anyone volunteering through Time for Kids to provide support to a child as a carer or a mentor. Where appropriate, provide onwards referral to children / young people, families or parents who are assessed as having substantively different needs than can be accommodated within the existing suite of Time for Kids programs. At the point that a prospective match is identified for a child, undertake assessment of the child, working with the child and their family to identify the objectives and goals they wish to attain through their involvement with Time for Kids and ensuring accurate and effective assessments to ensure compatible, robust and long-lasting placement matches. Effect all new placement matches for children not previously admitted into the program and who are receiving their first placement through Time for Kids. Work collaboratively with other staff to coordinate and deliver the Time for Kids school holiday program and to coordinate children’s, carers’ and families’ access to other events and activities delivered by Time for Kids or external partners. Partnerships, Collaboration and Agency Liaison Maintain an up to date knowledge of the alternative care sector and associated community, health and welfare services relevant to the needs of our family, and actively utilise this knowledge when working with carers, children and families. Liaise with other agencies involved with each child, especially the child’s case manager at Families SA or the referring agency, to broker the provision of essential services and supports to children and their families as required. Link carers, families and children with existing community resources in support of child and family wellbeing, and provide practical assistance and advice to empower families in their negotiations with government and non-government agencies, community and education services, and other associated professionals. Represent Time for Kids at external forums, networks, committees and consultations. Build positive and professional working relationships within the child and family welfare sector, to promote a positive understanding of Time for Kids’ work. Work collaboratively with referring agencies to design and implement constructive feedback and evaluation mechanisms to inform ongoing program and professional development. Professional / Program Development Actively and regularly update knowledge of relevant policies, procedures and legislation, including but not limited to the Child Protection Act and the various Child Protection authorities, policies and procedures. Actively and regularly update knowledge on the Office of the Guardian for Children and Young People’s Charter of Rights for Children and Young People in Care. Provide accurate and accessible information on the Charter of Rights to children and families involved with Time for Kids. Contribute to the knowledge of the team, best practice development and to new initiatives and ongoing program design and development. Represent Time for Kids in a highly professional and ethical manner at all times with government, community, corporate and philanthropic colleagues and with volunteers, children and their families. Administrative Monitor activities and record professional case notes on carers and children involved with Time for Kids on the placement management system and other relevant hard copy and electronic registers and records. Provide case studies and other data to contribute to the organisation’s structural advocacy work and promote a positive understanding of the impact of the Time for Kids program. Effectively manage an appropriate case load and meet workload within timeframes and against competing demands. Develop high quality documents, files and data as required to support data collection, evaluation and reporting in relation to service delivery. Teamwork, Culture and Practice Work within and contribute to a team environment that is collaborative, respectful, ethical and accountable and in accordance with the Time for Kids vision, mission and values. Contribute to the creation of a positive team culture, providing collaborative and collegiate support to colleagues as required and through participation in individual and team meetings, supervision and annual performance development discussions, and team-based planning processes. Work within an integrated model of service delivery, actively collaborating across work areas within Time for Kids through both formal and informal mechanisms. Provide assistance and support to colleagues at times of particularly high workload or demand, to ensure Time for Kids is providing the best quality service to carers and children at all times. Communicate effectively and professionally with all colleagues and volunteers, both within and external to Time for Kids, modelling ethical, accountable and respectful behaviours at all times. Contribute to and participate in the evaluation and continuous improvement of all elements of Time for Kids’ operations, as part of our commitment to delivering the highest quality services and supports to our children and young people. Always dedicate best efforts, skills and abilities to the interests and strategic objectives of Time for Kids. Occupational Health, Safety and Welfare Ensure own action or lack of action does not place own safety or the safety of others at risk. Use prescribed personal protective equipment. Assist in the identification and evaluation of hazards and immediately report any accidents or near misses. JOB REQUIREMENTS You will be required to travel regularly to homes of clients and applicant carers across metropolitan and regional South Australia. To undertake travel associated with the role, you will require a full and current driver's licence with access to your own vehicle. When you use your own transport, you will receive mileage reimbursement at the current rate specified in the SCDS Award. Occasional out of hours work will be required; this position provides an on-call service. You will have a mandatory requirement to report any suspicion of abuse or neglect of children or young people to Families SA who have a 24 hour Child Abuse Report Line set up for this purpose (131 478). You should also inform the Chief Executive of Time for Kids; however this does not remove your obligation to report your suspicion directly to Families SA. There is no onus on you to have any proof of abuse, only that there are reasonable grounds for suspicion. Training will be provided on this topic. Up to date training in Child Safe Environments. STANDARD JOB REQUIREMENTS (all staff) Operate within Time for Kids values and in accordance with Time for Kids vision. Conform to all current Time for Kids organisational policies and procedures. Adhere to legislative requirements applicable to the role, including and not limited to the OHS&W Act and the EEO Act. Current Criminal History Screening and Assessment Background Check and to be physically and mentally capable and report to work in a fit state to perform all duties. Actively participate in performance reviews, performance development, training (including OHS&W and fire safety) and supervision opportunities. PERSON SPECIFICATION Carer and Child and Family Intake Experience in working in a child- and family-focused service, with clients experiencing multiple forms of disadvantage. Proven ability to respond to presenting needs and provide appropriate assessment, case work, and advocacy and referral responses. Proven ability to communicate effectively verbally and in writing with people from a range of backgrounds and experiences. Proven ability to be flexible, solution- and strengths-focused in client work and to value diversity and difference, using a range of models and approaches that can be tailored to the needs of the individual child and their carer. Proven ability to develop and promote linkages with formal and informal supports through partnership and referral processes. Proven ability to negotiate systems that relate to clients and advocate on their behalf at individual and structural levels. Understanding of child protection legislation in South Australia and experience in delivering Child Safe Environments training. Partnerships and Professional / Program Development Proven ability to develop and work towards common goals, build effective relationships and work in partnership with clients and colleagues. Experience in cross-agency collaboration, working collaboratively with external agencies to achieve joint objectives. Proven ability to use formal and informal debriefing processes effectively and to maintain boundaries in professional relationships. Proven ability to develop and implement constructive feedback and evaluation mechanisms to inform ongoing program and professional development. Sound understanding of the child and family welfare sector in SA. Administrative Proven ability to prioritise and perform multiple tasks and be responsible for own workload to meet deadlines and output requirements. Proven ability to record client and program information clearly, accurately and promptly both manually and electronically. Proven ability to develop and provide clear and concise written work for clients on services provided and outcomes / outputs achieved. Proven ability to use ICT in a work context, including experience in the use of the full suite of Microsoft applications and entering and accessing client information and case notes from databases. Occupational Health, Safety and Welfare OHS&W knowledge and skills suitable for the position. Teamwork, Culture and Practice Demonstrated ability to work within and contribute to a collaborative team environment. Demonstrated commitment to social justice principles. Qualifications Tertiary qualifications in social work, psychology, community development, community services or a related field. Train the trainer in Child Safe Environments or willingness to undertake training in this area. ACCEPTANCE/AUTHORISATION Jobholder: .............................................................................. Date: ....................... Chief Executive: ..................................................................... Date: .......................