Royal Borough Kingston
JOB DESCRIPTION
Directorate: Royal Borough Kingston’s Community Care Services and NHS Kingston’s
Public Health Department (Health and Social Care)
Job Title: Senior Community Development Co-ordinator for Localities.
Grade:
Hours:
36 hours a week
________________________________________________________________________
RELATIONSHIPS
1.
Responsible to:
Equalities and Community Engagement Manager
Community Care Services and Public Health
2.
Responsible for:
Community Development Worker for Cambridge Road and Cambridge
Gardens
Community Development Worker for Chessington South area/ Alpha
Rd area
3.
Important Functional
Relationships:
Equalities and Community Engagement Team,
Multi agency Community Development
Steering Group,
Kingston Public Health Team, Equality and
Human Rights Group (NHS Kingston ), Kingston Housing
Department
including neighborhood managers and participation officers,
Kingston Equalities Group
(SWL&StG Mental Health Trust), Equalities in
Community Care Services (RBK).
Health and Social Care providers.
4.
Important External
Relationships:
Users of the Directorate’s and NHS Kingston’s services, carers and
their representatives, Kingston
Hospital, South West London and
St Georges Mental Health Trust’s
Kingston borough service, Voluntary
Organisations e.g. Kingston
Voluntary Action and community
leaders and representatives from
locality areas and marginalised or
minority communities living in these
areas.
MAIN PURPOSE OF JOB
On behalf of NHS Kingston and the Royal Borough of Kingston:
1.
Job Summary
This post is at a strategic level to reduce inequalities in health experience and
outcomes by communities living in areas of deprivation. Together with the Equalities
and Community Engagement Manager and Public Health lead for inequalities, the post
holder will identify specific priority groups residing in the borough and/ or areas in the
borough where people are experiencing multiple inequalities in health and wellbeing.
(Specific priority groups can and will include; the main areas of the borough where the
Multiple Index of Deprivation has highlighted as most deprived. Residents, and
community groups living in these areas the post holder will also link in with will include
those with mental health problems, homeless people, Black and minority ethnic
communities, disabled and older people, lesbian, gay, bisexual and transgender
people, and other identified vulnerable or marginalised groups). It forms part of NHS
Kingston and Royal Borough Kingston’s commitment to promote health and reduce
inequalities, improve health services and capacity building within marginalised or
vulnerable communities, supporting community groups and organisations to work with
individuals to improve their health and access appropriate services.
The post will work with statutory and non statutory service providers to develop
appropriate access or referral systems with community groups, support early
intervention and access to primary care services and social care. It will also assist the
statutory and non-statutory organisations with delivering the equality agenda in health
and social services locally.
The post holder will be based in Community Care Services, (adult social services) and
Public Health within a team of Community Development Workers also working towards
eliminating inequalities in health experienced by marginalised groups. However, this
post will be the only senior CDW post that will be specifically working with a remit
across all areas of deprivation as well as supervising other CDW’s roles. The team is
made up of 2 Senior CDWs, 3 other CDWs and the team manager. This post will
have supervisory responsibilities for two of the Community Development
Workers –the CDWs for two or three deprived areas of the borough.
The post will be supported and steered by senior management staff working across
Public Health, Adult Social Care, the Housing Department, the Mental Health Trust
and voluntary sector service providers.
The post holder will be provided with regular monthly supervision and will be required
to work flexibly and independently on their own initiative to deal with complex issues
facing ‘vulnerable’ groups and residents living in deprived areas of the community. The
post holder will work in conjunction with other Community Development Workers
within their own team as well as Community Development Workers based in the
community.
The post holder will be expected to work in line with and support Equality Schemes,
Equality Groups and the Community Development Network. They will also support the
implementation of, and adherence to, relevant health and social care policies.
2.
MAIN DUTIES/ RESPONSIBILITIES
To improve the provision and access to health, social care, housing and other
community services available to residents by working directly with identified
communities and relevant stakeholders. To co-ordinate community development work
in the main 4 localities (areas of deprivation in the borough) and supervise staff
responsible for delivering community development outcomes in each area.
By working to community development support principles, the CDW also has four key
components to the post and acts as a:
1.



Change Agent e.g. by identifying gaps; developing innovative practice
Assess needs of the local community, identify key areas for action and contribute to or
design local action plans.
Support the Team Manager with developing strategic and multi agency strategies and/
or policies to address needs.
Establish effective community engagement activities and systems for services to
engage communities and individuals





Consult and involve community members to ensure their views, experiences and
expertise are represented to service providers
2.
Service Developer e.g. promoting joint working, education and training
Develop and then co-ordinate a workable community development model for the four
areas of deprivation in the borough
Promote service provider knowledge and understanding of community needs to
ensure appropriate services are available
Facilitate information sharing and collaborative working with all relevant agencies and
service providers but especially in primary care and health promotion.
Support and develop health promotion initiatives within community based settings
3.




Capacity builder e.g. Supporting voluntary groups and organisations to
develop services
Establish robust mechanisms to ensure the ‘public voice’ from all locality based CDWs
is fed into local planning/ policy processes
Influence commissioning decisions and/ or proposals by working with partners and
communities
Support the development of existing and new services provided with local voluntary
sector organisations
Support voluntary sector organisations and Faith Community groups to make
appropriate referrals and attain support and advice from health, social care and
housing providers when necessary.
4.
Access Facilitator e.g. creating awareness of services and overcoming
barriers.
 Support NHS Kingston colleagues to deliver health promotion programmes to relevant
groups
 Identify barriers to accessing specific services and tackle these i.e. literacy barriers,
low income and lack of understanding of service provision or what is available
 Assessing needs by carrying out or supervising needs assessment work
 Promote access by creating awareness of existing services both to community
representatives, other community development workers, faith leaders and voluntary
sector organisations.
 Co-ordinate work in deprived areas to do with a) health promotion initiatives and
activities which address the wider determinants of health.
 Support service providers to carry out Equality Impact Assessments and ensure they
provide culturally sensitive, appropriate services
Other elements of this post
Supervisory Responsibilities
 To supervise two Community Development Workers working towards reducing
inequalities in two/ three locality areas.
 To provide 1:1 Supervision once a month and annual appraisal once per year to
the two CDWs.
 With the Team Manager, plan the team plan and the CDWs work remits for each
year to tie in with the team plan.
 Supervise and support the two CDWs to produce annual Aims and Objectives and
review these for updating bi-monthly.
 To take part in monthly 1:1 supervision and annual appraisal with the line manager,
produce aims and objectives for the year and update these bi-monthly.
Information and Advice
(i)
To supervise the promotion of and provision of easily accessible, user-friendly,
culturally appropriate information and advice services relating to all agreed
aspects of health and social care services on behalf of statutory and voluntary
health and social service providers.
(ii)
To establish links, and develop and maintain good working relationships with
key people in heath and social care services, Housing and other Council
departments and voluntary organisations who provide information to the public.
(i)
To initiate and lead on or supervise the co-ordinating and arranging of health
promotion events to promote health and social care to the public/ potential
users of services.
(ii)
To contribute to training programmes and attend staff meetings with the
appropriate agencies to raise health and social care staff awareness about the
various health and social care services, projects and sources of support
available in the community and how they can be accessed.
(iii)
To positively promote and contribute to the improvement of health and social
care information and services for people living in deprived areas and/ or from
marginalised groups.
General Duties
(i)
To liaise regularly with other providers of information within the Royal Borough
of Kingston, including Customer Services, Housing and other Directorates and
services provided and commissioned by Kingston Primary Care Trust and GP
Practices.
(ii)
To draft reports as requested by the Head of Community Care Services,
Equalities and Community Engagement Manager, the Lead Officer in the PCT,
and relevant accountable groups and committees.
(iii)
To report and contribute to the running of the Community Development
Partnership Group that reports to the Choosing Health Partnership Group
(iv)
To set up consultation forums and panels and arrange meetings between
different agencies and/ or community groups.
(v)
To lead on relevant community projects as required for CCS and the PCT
(vi)
To implement and contribute positively to the development of the Council and
Trust’s Equal Opportunities Policy.
(iv)
To act in accordance with RBK and Primary Care Trust Procedures.
(vii)
To assist in the regular reviews of the post and participate in its change and
development as necessary.
(viii)
To work on own initiative and be responsible for carrying out tasks set without
direct supervision.
(ix)
To undertake such other duties as may be required by the Equalities and
Community Engagement Manager, and Lead Officer in the PCT.
Measurable Performance and Outcomes.
(i)
To agree with health professionals and strategic leads in Public Health, priority
areas to work on in order to reduce inequalities in health experienced by
residents living in deprived areas in Kingston.
(ii)
To set up and continually work to measure and monitor progress towards
improving people’s awareness of health initiatives and inequalities in health
experienced by residents living in deprived areas.
(iii)
To set Specific, Measurable, Achievable, Realistic and Time scaled (SMART)
objectives to work to, as agreed with the line manager.
(iv)
To monitor objectives during supervision on a monthly basis
(v)
To set Aims and Objectives for the post on an annual basis.
(vi)
To monitor the annual aims and objectives in supervision throughout the year.
(vii)
To participate in the supervision and annual appraisal process and agree
personal development plan.
Prepared by: ...Martha Earley .......................
Date: August 2009.............................
Date:
Agreed by: .............................………………
..............................………………
Annex 3
ROYAL BOROUGH OF KINGSTON UPON THAMES
- an equal opportunities employer
PERSON SPECIFICATION
For Royal Borough Kingston’s Community Care Services and Kingston Primary
Care Trust’s Public Health Departments
Job Title: Senior Community Development Co-ordinator for Marginalised Groups (Health
and Social Care).
Post No:
Qualificatio
ns:
Grade: H
Essential
A minimum of a qualification at Degree level or
equivalent or demonstrate evidence of recent
working to Degree level.
Desirable
A Health and or Social Care
related qualification i.e. GNVQ,
Diploma, Degree etc.
5 GCSEs (or equivalent qualification) at grade C
or above including English Language and
Literacy.
Training in Information
Technology
Experience: Experience of managing and/ or supervising
staff
Experience of identifying health inequalities in
specific vulnerable groups of people.
Experience of working with a variety of
stakeholders to bring about change and service
developments.
Experience of presenting findings, evidence and
information in formal meetings at a senior level
and at public events.
First Aid Training.
Experience of working in a
community setting
Experience of working
different faith groups.
Experience of leading
community based projects.
with
on
Experience of working with a
variety of population groups
including Black and minority
ethnic communities, disabled
Experience of comprehensive report writing (for people, Lesbian, gay, bisexual
example, to Degree standard).
and transgender people and/ or
other minority or vulnerable
Experience of working with people from diverse groups.
communities with diverse needs
Experience of working in and as part of a team.
Experience of working with the public and public
speaking
Ability to:
Speak fluently and write clearly in English.
Draft reports to go to committees and/ or
management boards.
Co-ordinate
and
arrange
consultation events, facilitate
groups and report on the findings
of consultation work.
Communicate effectively both over the
telephone and in person.
Manage staff and work programmes around
community development initiatives
Fundraise for community development
initiatives, including writing or contributing to
writing business cases
Demonstrate
knowledge
different cultures.
of
Demonstrate
knowledge
different faiths and beliefs.
of
Demonstrate knowledge of how
faith and cultural needs may be
Work with interpreters to communicate
responded to when promoting
effectively with people who do not speak English health and social care services.
or for whom English is not their first language.
Experience and ability to
Provide advice and information talks to people
provide presentations to large
from BME communities and communicate
and various audiences
information effectively to people who do not
have the use of English or do not read or write.
Work with people from Black and Minority Ethnic
communities, Refugees and Asylum seekers,
Gypsies and Travellers and people of different
faiths and beliefs.
Work with Lesbian, Bisexual and Transgender
people in a respectful and sensitive way.
Work with disabled people including those with
mental health problems, older people and other
diverse groups in a respectful and sensitive way.
Build good working relationships with community
leaders and representatives of minority groups.
Experience and ability to manage group work and
group dynamics.
Carry out or facilitate focus groups/ interviews and
surveys with specific population groups.
Demonstrate knowledge of the various barriers or
difficulties people from minority groups or
deprived communities experience when accessing
health and social care services.
Provide examples of how to promote working in
an inclusive and positive way with people from
minority groups and deprived communities.
Work flexibly on weekends and evening if and
when required to do so on an occasional basis.
Chair and set up meetings and events with
community groups and different statutory and non
statutory agencies.
Knowledge
of:
The inequalities in health experienced by Relevant research and DOH
minority,
disadvantages
and reports on inequalities in health.
socioeconomically deprived groups
The Race Relations Amendment
The underpinning principles of Equalities Act (2000)
Legislation
The Disability Discrimination Act
Knowledge
and
a
good
grasp
of as amended (2005)
understanding about the 7 main equality areas
Other relevant and forthcoming
including;
Equalities Legislation
Sexual Orientation
Age
Disability
Effective methods of promoting
Race
services to minority groups/
Religion and Belief
deprived communities
Gender
Socio economic deprivation
The principles of Equal Opportunities Policy
and Practice
Word for Windows and Microsoft
Outlook
Basic services offered by social services and
primary care services
Good level of knowledge of Public Health Knowledge of Public Health
topics such as smoking cessation, sexual topics and their relevance to
health, Tuberculosis, Obesity and the main deprived communities
killer diseases in this country.
Ability to get around the borough independently
and make visits to places of worship, community
centres, voluntary organisations and groups
based in the community.
Ability to make occasional visits to resident’s
homes.
MustMust have the physical stamina enough to work
over at least 8 hours at a time in community settings
Any
Physical
Requiremen
ts:
Completed by Martha Earley
Date August 2009