Table 1: Recurrence across surveyed HSCT programs. Monitored process (Figure 1) Overall frequency Name of the indicator Number of center using this indicator Type of indicator Proportion of cases in which this indicator was implemented for JACIE preparation MANAGEMENT PROCESSES M1 M1 M1 M1 M2 M2 M2 M3 Quality objectives completed Number of quality report Number of quality project achieved among total projects implemented per year Quality management meetings Conduct of audits Report of severe adverse events or accidents Descriptive statistics activity Healthcare consultant satisfaction 1/293 1/293 1/32 1/32 outcome outcome 1/1 1/1 1/293 1/32 outcome 1/1 1/293 8/293 1/32 8/32 outcome process 1/1 8/8 21/293 16/32 process 14/20 25/293 6/293 8/32 6/32 activity outcome 22/25 2/6 OPERATING PROCESSES O2 O2 O2 O2 O2 O3 O3 O3 O3 O3 O3 O3 O3 O3 Proportion of qualified persons for collection Number of patients who entered the program and were finally not transplanted (autologous PBSCT) Time to find an unrelated compatible donor Origin of the unrelated donor for allograft per year Number of confirmation of HLA typing ordered per patient (case of allograft with unrelated donor) Follow-up of infection disease testing Hematocrit of collection product Unprogrammed hospitalisation (complications) during mobilisation therapy Apheresis not performed due to insufficient mobilization Number of collection contamined with polynuclear Complications during collection procedure Quality of collected product not considering bacterial contamination Proportion of persons adressed to apheresis facility who can be collected Apheresis efficiency (criteria varies in different facilities) 1/293 1/32 process 0/1 1/293 1/32 process 1/1 1/293 1/32 outcome 1/1 1/293 1/32 outcome 1/1 2/293 2/32 process 2/2 1/293 1/32 process 1/1 1/293 1/32 outcome 1/1 1/293 1/32 process 1/1 1/293 1/32 outcome 1/1 2/293 2/32 outcome 2/2 2/293 2/32 process 2/2 2/293 2/32 process 0/2 4/293 3/32 outcome 4/4 10/293 9/32 process 8/10 O3 O3 O4 O5 O5 O5 O5 O5 O5 O5 O5 O5 O5 O6 O6 O6 O7 O8 Positive microbiology in collected cell products Collection of HSC/target collection CD34+ cells reached? Donor's follow-up Number of stem cell bags with problematic freezing procedure Follow-up of the time to freeze products after collection % of poor performance in external quality control Date of cell processing Delay in which quality controls are made available for CTPs collected at a distant site from the processing facility Follow-up of CTP storage Monitoring Freezing methods Request of cryopreserved product Microbial contamination during processing Cell recovery post thawing Tracking / measuring the rate of compliance with the information about diagnosis and treatment in the outpatient department Number of patients included in a clinical research protocol/ number of diagnosis Apheresis not performed due to different criterias(relapse, progression or insufficient general state) Proportion of delayed chemotherapies in relation with logistical issues or with patient status Proportion of prescribed investigations in transplanted patients 11/293 11/32 process 6/11 13/293 13/32 outcome 10/13 1/293 1/32 process 0/1 1/293 1/32 outcome 1/1 1/293 1/32 process 1/1 1/293 1/32 process 1/1 1/293 1/32 outcome 1/1 1/293 1/32 process 0/1 2/293 2/293 2/293 1/32 1/32 2/32 process outcome outcome 2/2 2/2 2/2 12/293 11/32 process 7/12 15/293 9/32 process 10/15 1/293 1/32 outcome 0/1 1/293 1/32 outcome 0/1 3/293 1/32 outcome 3/3 1/293 1/32 outcome 0/1 1/293 1/32 outcome 1/1 O8 Invasive fungal infections 2/293 2/32 outcome 1/2 O8 2/293 2/32 process 2/2 2/293 2/32 process 1/2 3/293 4/293 2/32 4/32 outcome outcome 3/3 4/4 4/293 3/32 outcome 3/4 O8 O8 Days with fever ≥ 38°C Duration of stay on intensive care unit % of CVC related complications Duration of aplasie Number of PLT or red cells units transfused in the first 100 days post SCT Incidence of GVHD Positive blood culture yes/no 4/293 5/293 4/32 5/32 outcome outcome 2/4 5/5 O8 TRM 23/293 18/32 outcome 20/23 O8 O8 O8 O8 O9 O9 O9 Median time in days until engraftment (granulocyts,platelets and neutrophils) Median survival at 2 years posttransplantation (auto PBSCT) of patients transplanted during the last 5 years Lost to follow-up Follow up of effectiveness of quality of care and supportive treatment post transplantation TRM at least one year post transplant Number of patients hospitalised for post transplant complication Overall survival Relapse rate Length of hospital stay O10 Donor satisfaction survey 1/293 1/32 outcome 1/1 O10 O10 Complaints Patient satisfaction 2/293 12/293 2/32 11/32 outcome outcome 2/2 8/12 O8 O9 O9 O9 O9 O9 17/293 14/32 outcome 15/17 1/293 1/32 outcome 1/1 1/293 1/32 outcome 0/1 2/293 1/32 process 0/2 3/293 2/32 outcome 3/3 3/293 3/32 outcome 3/3 4/293 5/293 7/293 4/32 4/32 7/32 outcome outcome process 3/4 3/5 7/7 SUPPORT PROCESSES S1 S2 1/293 1/293 1/32 1/32 process outcome 0/1 1/1 9/293 8/32 process 8/9 S3 S3 Document deficiencies Publications of medical personal Training and competencies of medical and paramedical personal Infrastructure monitoring Equipement monitoring 5/293 3/293 5/32 3/32 process process 2/5 2/3 S4 Budget allogeneic clinical unit 1/293 1/32 process 0/1 1/293 1/32 outcome 1/1 1/293 1/32 process 1/1 S2 S4 S4 Collection of stem cells during WE or holidays Costs/ procedure points