An Investigation Into The Causes Of Students Poor
Attitude Towards The Study Of Secretarial
Administration In Tertiary Institutions (Case Study Of
Enugu State)
TABLE OF CONTENTS
Title page
Approval page
Dedication
Abstract
Acknowledgement
Table of content
CHAPTER ONE
Introduction
1.1
Background of the study
1.2
Statement of problem
1.3
Purpose of the study
1.4
Significance of the study
1.5
Scope of the study
1.6
Research questions
CHAPTER TWO
Literature review
2.1
Definition an historical
Background of a secretary
2.2
Distinguish between a Secretary and other categories
Of clerical staff
2.3
Duties and qualities of a secretary
2.4
Difficulties faced by a Secretary
2.5
Derision of a secretary
2.6
Motivation factors of Secretaries
2.7
Provision of adequate facilities equipments
2.8
Importance of guidance and Counselling before choosing a career
2.9
Summary of literature reviewed
CHAPTER THREE
Research design and methodology
3.0
Research method
3.1
design of the study
3.2
Area of the study
3.3
Population of the study
3.4
Sampling of the study
3.5
Sampling techniques
3.6
Discrimination of the instrument for data collection
3.7
Validation of instruments
3.8
Administration of instruments
3.9
Techniques for data analysis
CHAPTER FOUR
Presentation and analysis of data
4.1
Testing of research questions
CHAPTER FIVE
Summary of the findings conclusion, and recommendation
5.1
Summary of findings
5.2
Conclusion
5.3
Recommendations
5.4
Suggested areas for furthers study
5.5
Limitations of the study
References
Appendix
Questionnaires
CHAPTER ONE
1.0
INTRODUCTION
1.1
BACKGROUND OF THE STUDY:
Secretarial studies, simply put, is education for secretaryship which
includes the training necessary to develop secretarial skills.
These skills
include human relation skills e.g. writing and translating shorthand with
typewriter, knowing how to operate typewriter both manual and electric and
finally being a computer literate. All these sub-skills prepare one for the
secretarial functions for which a good secretary must possess. Secretarial
studies is also part of the business education which many scholars have written
on the subject, all have seen it as education that equips the learner with the
skills which they required for use in business offices.
Secretarial studies is one of the most literate course one can offer among
other related course. Those who successfully graduated from this course of
study are always in terms of job opportunities.
In Nigeria for example, the demand for secretary by various business
concern are exhaustible. In the recent past, the secretary by virtue of the
training, specialization and responsibility takes the position of an
administration which is a step below that of a manager.
At present, responsibility below on a secretary varies from one business
concern to another and that is aspiring to the managerial post. All these are
dependent on hand work, further training and experience.
Even with the technological revolution in the office, the place of the
secretary remains unthreatened. The secretary has unlimited career protests,
she is sometimes referred to as a live-wire of an organization or office
encyclopaedia among other befitting names.
Secretaries receive adequate training to cope with versatility in an
increasingly complex and automated modern office.
But amidst all these available opportunities for the secretary, there has
been a negative attitude among the present day students in studying the course
in the tertiary institutions especially among the males.
The scarcity of
proficient secretaries has been remarkable in our developing economy.
Over the years, the secretary has been misrepresented, misapprehended,
and misinterpreted as well, with this ugly development, a lot of students
aspiring to professionalise on the ever increasing demand of secretaries in our
fast developing economy?
Hence the dire need for the study, the “causes of students poor attitude
towards the study of secretarial studies in tertiary institutions” with a view of
finding out the problems and then solving them.
Perhaps, the most crucial and challenging questions in the minds of
secretarial administration educators is what to do in order to keep pace with
technological change in the secretarial office equipment and not poor
enrolment into the course.
1.2
STATEMENT OF PROBLEMS:
For quite sometime now, there has been a decline on the number of
prospective school learners who offer secretarial studies in tertiary institutions.
Moreover, a higher percentage of those who apply to read the course
nowadays has been observed to be females.
In another development, some students offering the course claimed that
it was their inability to fit into other various prestigious discipline that made
them to settle for the secretarial profession.
This ugly development has continued as a matter of fact to be a source of
worry to business educators and management of tertiary institutions that offer
this course.
It is however envisaged that if this situation continues unchecked, there
will be a serious scarcity of efficient and proficient secretaries to man the
various business offices spans up in every part of the country.
In a similar development, some secretarial positions demand a masculine
hand equally avoid all these feminish “leaves” prominent among the female
secretaries.
It has also been observed that some students do not receive guidance and
counselling in order to know the importance of the course.
It is in view of these enormous indispensable and challenging studies of
the present day secretary that the researcher delved into the study in order to
investigate, analyse the cause for students poor attitude towards the study of
secretarial studies in tertiary institutions in Enugu State and this recommend
valuable and lasting solutions too.
1.3
PURPOSE OF THE STUDY:
1.
To investigate whether there are equipment for the teaching and learning
of the course.
2.
To find out why many students are not interested in secretarial
administration course.
3.
To investigate whether students were being guided by a guidance and
councilor before choosing courses?
4.
To find out why women have dominated the profession?
5.
To make suitable recommendation on the major courses of students poor
attitude towards the study of secretarial administration in tertiary
institutions in Enugu State.
1.4
SIGNIFICANCE OF THE STUDY:
In the end of this research work, it is hoped that useful ideas will be
proffered to the students who wants to do secretarial administration in Enugu
State and Nigeria as a whole.
The study will also help to correct the idea that secretarial administration
is a course for people with low mentality or handicap in academics.
This study will equally help to enlighten the prospective students to
know that there is no gender discrimination in the course. This study will help
to correct some negative attitude and ginger students towards reading the
course.
The study and the recommendations will encourage the students to have
interest in secretarial administration course.
This will provide qualified
personnel to meet high demand of department and industries in our changing
society.
1.5
SCOPE OF THE STUDY:
This research work is designed to cover only the causes of students poor
attitude towards the study of secretarial administration in the Institute of
Management and Technology (IMT), Enugu and Our Saviour Institute of
Science and Technology, (OSISATEC), Enugu.
1.6
RESEARCH QUESTIONS:
1.
Is the secretarial department adequately equipped and funded to handle
the imparting of skilled knowledge to the students?
2.
Do enrolling students have career guidance before being admitted to
study secretarial studies?
3.
Why is the career dominated by female?
4.
What could be the solution to the problem of students poor attitude
towards the study of secretarial administration.
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