Service Children’s Education
Policy & Guidance
Model School Communications Policy
Issued April 2008
2008An Agency of the Ministry of Defence
Document information
Title
A model communications policy for schools to adopt
and or modify.
Reference number
Based on Agency EWP file references.
Supersedes
No previous model
Date of issue
31 February 2008
Review date
31 January 2010
Review by & lead member
of staff
AEO(PD)
Prepared by
AEO(PD)
Consultation
Selected Headteachers and ICT Manager
Impact Assessment
Not required - guidance
Implementation
To be decided by each school in collaboration with the
School Governance Committee
Supply / distribution
Available as a Microsoft Word document on the SCE
Website
Other relevant approved
documents
Various Local Authority model policies of a similar
nature
Approved by
AD Policy and Plans
Authorised by
AD Policy and Plans
Guidance on producing a
Model School Communications Policy
2
Model School Communications Policy
1
Introduction
1.1
Schools have many lines of communication to maintain: with parents and
carers, with other schools, with the community, with outside agencies, and
within the school. Good communication between all these groups is
essential, and children achieve more when everyone works together.
Parents, carers, members of the School Governance Committee and friends
of the school can naturally help more if they know what the school is trying to
achieve.
2
Aims and Objectives
2.1
In our school, we strive to maintain clear and effective communications with
all parents, carers and with the wider community. Effective communications
enable us to share our aims and values by keeping parents and the
community well informed about school life. This reinforces the important role
that parents and members of the community play in supporting the school.
2.2
We have various strategies for communicating with parents and the
community. Some of our communications are in accordance with a statutory
requirement; while others reflect what we believe is important for our school.
2.3
We make our written communications as accessible and inclusive as
possible. We use an easy-to-read font, and add pictures where appropriate.
We seek to avoid bias, stereotyping or any form of racial discrimination. We
recognise and celebrate the contributions made to our society by all the
cultural and other groups represented in our school and community.
3
Range of Communication Methods
3.1
Existing methods of communication include:

Assemblies

Busy Bees – informal

Christmas Fayre

Comments book

Flyers and prospectus ‘Friends’ of the School

Headteacher at the gate

Headteacher’s report to School Governance Committee

Homework books / Induction packs for new staff

Informal meetings between staff

Letters for particular issues

Monthly contributions to the Garrison / Station magazine

Newspapers (Sixth Sense)

Notice-boards
Guidance on producing a
Model School Communications Policy
3

Open days

Parents’ Evenings

PSHE / circle time and feedback sheets

Pupils talking to SCE advisers

Pupils talking to TAs, learning support staff and other adults in the
school

Questionnaire

Reports to parents

Representation at Garrison / Station Meetings

School Council

School Governance Committee (SGC) Meeting Minutes

School Improvement Plan

School Profile

School Prospectus

School Website

Scrapbook

Self Evaluation Form (OfSTED)

Parents’ Handbook

SSVC, BFBS TV and radio

Staff / governor development time and induction training

Staff meeting minutes

Summer Fayre / Car Boot Sale etc

Weekly newsletters

Word of mouth
4
Home-School Agreements
4.1
Our home–school agreement will be re-launched in September 2008. It is a
requirement of the School Standards and Framework Act 1998. It explains
the school's aims and values, the school's responsibilities towards the
children, the responsibilities of parents, and what the school expects of the
children. We ask parents to sign this agreement when their child starts at our
school, and to renew it each year. Children have their own agreement to
sign.
4.2
The agreement covers the standard of education in our school, the ethos of
the school, and our expectations regarding attendance, behaviour, and
homework.
Guidance on producing a
Model School Communications Policy
4
5
School Prospectus
5.1
The school prospectus contains a range of specified information to give
parents a full picture of provision at our school. We update this each
summer term.
5.2
The School Profile complements the work of our school and contains
information about the most recent activities and successes of the school,
including progress, priorities and performance.
5.3
Information is published on our school website, which has details of staff,
school operations, the current Ofsted report and school policies.
6
Public Access to Documents
6.1
The school makes a range of documentation available to parents. Items
include minutes of SGC meetings, and all school policies, including those
that the SGC are required to ratify in relation to the following matters: sex
education, health and safety, curriculum, performance management,
admissions, and action planning following an inspection. There is also a
range of UK national, Agency (SCE) and Local Authority documentation. We
make copies available on request and through our web site.
7.
Home-School Communications
7.1
We send a newsletter to parents at the beginning of each school week. It
contains general details of school events and activities. Parents expect the
newsletter, and appreciate the regularity of the contact. We send other letters
of a general or specific nature when necessary. Parents with computers are
encouraged to receive information by e-mail.
7.2
At the beginning of each term, all teachers write to the parents of the children
in their classes with details of the work to be covered during the forthcoming
term. We invite parents to support their child's work through a range of
suggested activities to be shared with the child at home. We also invite
parents to take part in any educational visit that is linked to the work.
7.3
Children in all classes have a Reading Record Book / home school diary in a
book bag. This can be used by parents to record a wide range of information
that they wish to share regularly with the teacher. Teachers use the homeschool diary to record homework assignments, and as a regular channel for
communication with parents.
7.4
The school encourages parents to share any issues about their child at the
earliest opportunity. Teachers see parents immediately, if at all possible.
Where this is not possible, the parent makes an appointment. Parents
usually have the opportunity to talk with staff when they bring their children to
school, or when they collect them after school.
7.5
We hold a meeting for new parents prior to their child’s entry, and a meeting
for Year 6 parents annually to talk about the national tests. The residential
visit that Year 6 children make involves meetings with parents regarding the
requirements and content of the visit, and a post-visit sharing session.
Guidance on producing a
Model School Communications Policy
5
7.6
If a child is absent from school, and we have had no indication of the reason,
we contact a parent or carer by telephone on the first day of absence, to find
out the reason for the absence. If no contact can be made with any named
person, we may contact the Unit Welfare Officer / Families’ Officer to ensure
the pupil’s well-being and safety.
8
Communications with other schools and outside agencies
8.1
Toward the end of their final week in school, we pass on information about
the children to their parents for delivery to their next school. We give a view
of the whole child, and we include their expected national test results, their
strengths and weaknesses, their interests and responsibilities. There is also
an electronic transfer of further information about the child, organised by the
government. We can also provide samples of work.
8.2
We recognise that children have diverse needs, and we are supported by
various agencies and groups of professionals who keep us informed on
better ways to meet these needs, so that children may participate more fully.
Support comes from other services (such as speech and language therapy),
from specialist teams within Pupil and Family Services and other agencies
within the community. We will always involve parents by seeking additional
advice, help and support.
8.3
We recognise that children have a fundamental right to be protected from
harm, that safeguarding is a shared responsibility, and that our school should
provide a safe and secure environment. Outside the family home, we are the
people most in contact with our children, and we are therefore in a unique
position to identify and help children. When any member of staff has
concerns about the welfare of a child, these will be passed on to the
headteacher, who may share this information when it is in the child’s best
interests to do so.
8.4
We hold information on pupils in our school, and from time to time we are
required to pass some of this information to others for educational purposes.
Details have been sent to parents about the types of data we hold, why we
hold that data, and who we may pass it on to. This is a requirement under
the Data Protection Act 1998. Parents have a right to view the information
we hold, and we have contact details of the agencies to which our
information is passed.
8.5
We ensure that information for staff about pay and conditions of service
received from HQ SCE and from the People, Pay and Pensions’ Agency
(PPPA) is made available to all who are employed at our school1.
1 Details of the services carried out by HQ SCE and by the PPPA can be found at Annex 4
Guidance on producing a
Model School Communications Policy
6
9
Communications within our school
9.1
To keep everyone up to date with events, there is a diary in the staff room
and a whiteboard for the day's messages.
9.2
All our systems and procedures are detailed in the Staff Handbook and are
regularly reviewed at staff meetings.
9.3
Written communications are delivered through pigeon holes in the staffroom.
9.4
There is a register file for each class containing copies of letters to be sent
out and medical information.
9.5
Supply teachers are well known to the children and us. Relevant information
is passed on to them.
9.6
Staff members’ personal details will not be shared with other members of
staff or with parents or other outside Agencies.
9.7
A planning file can be found in each classroom containing long, medium and
short term plans.
10
Use of Photographs and Names
10.1
Photographs are used in and around the school for many purposes, including
displays, records of practical work (e.g. art or technology projects), and
records of important school events. Photographs of children will only be
used if they add value to a pupil’s or group’s work.
10.2
We may use photographs of children or their work when communicating with
parents and the wider community, in newsletters, in the school prospectus,
on the school website, or in the SGC2 report to parents. The local or national
press may on occasions publish photographs of children participating in
events at school, for example the Arts Mark Awards.
10.3
Parental permission will always be obtained before using photographs of
children or their work as detailed in 10.2 above. Lists of those children for
whom permission has NOT been given will be held by each class teacher,
and by the school office.
10.4
Photographs will be checked to ensure that they are suitable (photos of
children in swimwear would be unsuitable, as would individual and close-up
shots).
10.5
Photographs used will not be captioned with children's names.
11
Electronic Communication
11.1
We use the Internet and e-mail, and we have a school website. Parents are
required to give permission when they register their child for him / her to use
the Internet in school. A record of those who do not have permission is held
by each class teacher, and by the school office.
11.2
All school members may communicate with others through the Internet.
There are many benefits, but also a number of possible dangers. Rules for
2
School Governance Committee
Guidance on producing a
Model School Communications Policy
7
the use of the Internet are contained in our Internet policy. Safeguards in our
school include constant adult supervision, sites being filtered by software,
controlled links, and the use of child-friendly search engines.
11.3
The Internet may be used in lessons 'live' for lesson content and for
interactive teaching programs through the use of the SCE Virtual Learning
Environment – or Grid for Learning.
11.4
Our school web site provides information about the school, and an
opportunity to celebrate our work with the worldwide learning community. It
complies with the SCE Policy on school websites.
11.5
Members of staff, classes as a whole, and individual older children will all
have their own school-provided e-mail accounts.
11.6
The school will block / filter access to social networking sites such as
“You Tube”.
11.7
Newsgroups will be blocked unless a specific use is approved for school
use.
11.8
Pupils will be advised never to give out personal details of any kind which
may identify them or their location.
11.9
Pupils and parents will be advised that the use of social network spaces
outside school is inappropriate for primary aged pupils.
12
Monitoring and review
12.1
This policy will be regularly monitored, and will be reviewed in
conjunction with the School Governance Committee in [ } or earlier if
required.
Guidance on producing a
Model School Communications Policy
8
ANNEX 1
Model Images Use and Management Policy
Guidance on producing a
Model School Communications Policy
9
Guidance on producing a
Model School Communications Policy
10
Model Images Use and Management Policy
1
Introduction
1.1
Under the terms of the Data Protection Act 1998, all photographs and video
images of children and staff alike are classified as personal data. This
means that no image can be used for display or for school publicity etc,
unless consent is given by or on behalf of the individual concerned.
1.2
However, the Data Protection Act is unlikely to apply in many situations
where photographs are taken within schools. The Act does apply when
photographs of children are taken for official use by a school or college such
as for issuing identification passes.
1.3
In the other small number of instances where the Data Protection Act does
apply, if the photographer obtains permission from the parent or individual to
take a photograph3 then this will usually be enough to ensure compliance.
1.4
There are many occasions when it is a good thing to make use of
photographs and video images that include children. This is perfectly proper
and to be encouraged. However, we do all we can to ensure that images are
used properly, and that, as in all matters, risks are minimised, and our
children are kept safe and secure, whether at school or elsewhere. The aim
of this policy is to establish the right balance between the proper and
appropriate use of technology and the safety of our children at all times.
1.5
The school’s prime objective is to prevent children from being identified by
those who do not already know them. In order to achieve this;
• Images of children will not be labelled with their names
• Images of individual children will not be used
• Images of children will only be shown in groups of three or more
1.6
All pictures taken will be appropriate, and will show children properly clothed
for the activity in which they are engaged. We will do all we can to ensure
that due sensitivity is shown in the choice and composition of these images.
2.
Permission from Parents
2.1
All parents and carers will be asked to sign a consent form allowing their
child to be photographed or video’d whilst taking part in school activities, and
for the image to be used within the school and – if essential - on the school
website. This form will be given to the parents or carers of all children upon
joining the school. This 'rolling' consent will allow the school to take pictures
of pupils engaged in educational activities (e.g. sports events, drama
productions, field trips) and for these pictures to be used. Where parents or
carers do not give their consent, then the children concerned will not have
pictures taken of them.
2.2
Parents and carers wishing to change a previous decision regarding
publication of their child(ren)’s image must contact the school and complete
another form.
3
Taking Photographs in Schools
Guidance on producing a
Model School Communications Policy
11
3. School Performances
3.1
We will allow video and photographic recordings of all school performances,
as long as the parents or carers of the children involved have given their
consent.
3.2
The school will observe the way in which video recordings are made and
photographs are taken during performances, and will withdraw the right of
anyone to use a camera of any sort if they are felt to be making inappropriate
images. For example, photography is forbidden in changing rooms or
backstage during school productions.
4. Media Publications
4.1
Sometimes, local or national media visit the school to follow up a news story.
This is often to do with a notable achievement by a child or a group of
children from the school, or the school may have raised money for a charity
whose representative wants to receive the donation in person. In this
situation, where children's images might be made public, if time allows, the
school will inform parents of the event in advance, and allow them to
withdraw their child from the event if they so wish. If time does not allow,
then the ‘rolling’ consent will be observed (see 2.1 above).
4.2
Newspapers normally ask for the names of the children to go alongside the
photographs. If parents or carers do not wish this to happen, then the school
will not allow the individual to be photographed or filmed by the media
concerned.
5. Use of Digital Cameras
5.1
There are many ways in which the use of digital images is valuable for
children's learning (e.g. fieldwork).
5.2
Images will be made only as appropriate for school-related activities.
5.3
Children will be taught how to take pictures, but will be discouraged from
taking pictures of each other, and they will be supervised by an adult at all
times when they have access to a digital camera.
5.4
As soon as images have been used for their intended purpose (e.g.
illustrating a point during a field trip), they will be deleted. The school will not
store digital images any longer than for their immediate use.
6. Mobile Phones
Children are not allowed to bring mobile phones into school. Adults may
bring mobile phones, but will not be allowed to use them to take pictures of
children.
Guidance on producing a
Model School Communications Policy
12
ANNEX 2
DATA PROTECTION GOOD PRACTICE NOTE
Taking Photographs in Schools
Guidance on producing a
Model School Communications Policy
13
Guidance on producing a
Model School Communications Policy
14
Data Protection Good Practice Note
Taking Photographs in Schools
Aim of this guidance
This Good Practice Guidance is aimed at Local Education Authorities and those
working within schools, colleges and universities. It gives advice on taking
photographs in educational institutions and whether doing so must comply with the
Data Protection Act 1998.
Recommended Good Practice
The Data Protection Act is unlikely to apply in many cases where photographs are
taken in schools and other educational institutions. Fear of breaching the provisions
of the Act should not be wrongly used to stop people taking photographs or videos
which provide many with much pleasure.
Where the Act does apply, a common sense approach suggests that if the
photographer asks for permission to take a photograph, this will usually be enough to
ensure compliance.

Photos taken for official school use may be covered by the Act and
pupils and students should be advised why they are being taken.

Photos taken purely for personal use are exempt from the Act.
Examples
Personal use:

A parent takes a photograph of their child and some friends taking
part in the school Sports Day to be put in the family photo album.
These images are for personal use and the Data Protection Act does
not apply.

Grandparents are invited to the school nativity play and wish to video
it. These images are for personal use and the Data Protection Act
does not apply.
Official school use:

Photographs of pupils or students are taken for building passes.
These images are likely to be stored electronically with other personal
data and the terms of the Act will apply.

A small group of pupils are photographed during a science lesson
and the photo is to be used in the school prospectus. This will be
personal data but will not breach the Act as long as the children
and/or their guardians are aware this is happening and the context in
which the photo will be used.
Media use:

A photograph is taken by a local newspaper of a school awards
ceremony. As long as the school has agreed to this, and the children
and/or their guardians are aware that photographs of those attending
the ceremony may appear in the newspaper, this will not breach the
Act.
Guidance on producing a
Model School Communications Policy
15
Further Information
If you need any more information about this or any other aspect of data protection,
please contact us.

Phone: 08456 30 60 60

01625 54 57 45

E-mail: please use the online enquiry form on our website:
www.ico.gov.uk
Guidance on producing a
Model School Communications Policy
16
ANNEX 3
THE SCHOOL PUBLICATION SCHEME
Guidance on producing a
Model School Communications Policy
17
Guidance on producing a
Model School Communications Policy
18
This is [INSERT School name] Publication Scheme
on information available under the Freedom of Information Act 2000
The SGC is responsible for maintenance of this scheme.
1.
Introduction: what a publication scheme is and why it has been
developed
1.1
One of the aims of the UK Freedom of Information Act 2000 (which is
referred to as FOIA in the rest of this document) is that public authorities,
including all maintained schools, should be clear and proactive about the
information they will make public.
To do this we must produce a publication scheme, setting out:
1.2

The classes of information which we publish or intend to publish;

The manner in which the information will be published; and

Whether the information is available free of charge or on payment.
The scheme covers information already published and information which is to
be published in the future. All information in our publication scheme is either
available for you on our website to download and print off or available in
paper form.
Some information which we hold may not be made public, for example
personal information.
This publication scheme conforms to the model scheme for schools approved
by the Information Commissioner.
2.
Aims and Objectives
The A school will wish to insert their own aims and objectives.
2.1
3.
The school aims to:

enable every child to fulfil their learning potential, with education that
meets the needs of each child.

help every child develop the skills, knowledge and personal qualities
needed for life and work, and this publication scheme is a means of
showing how we are pursuing these aims.
Categories of information published
3.1
The publication scheme guides you to information which we currently publish
(or have recently published) or which we will publish in the future. This is split
into categories of information known as ‘classes’. These are contained in
section 6 of this scheme.
3.2
The classes of information that we undertake to make available are organised
into four broad topic areas:
Guidance on producing a
Model School Communications Policy
19

School Prospectus – information published in the school
prospectus.

School Profile and other information relating to the governing body –
information published in the School Profile and in other governing
body documents.

Pupils & Curriculum – information about policies that relate to pupils
and the school curriculum.

School Policies and other information related to the school information about policies that relate to the school in general.
4.
How to request information
4.1
If you require a paper version of any of the documents within the scheme,
please contact the school by telephone, email, fax or letter. Contact details
are set out below. or you can visit our website at:

Email:
[Insert details]

Tel:
[Insert details]

Fax:
[Insert details]

Contact Address:
[Insert details]
To help us process your request quickly, please clearly mark any
correspondence “PUBLICATION SCHEME REQUEST” (in CAPITALS
please)
4.2
If the information you’re looking for isn’t available via the scheme [and isn’t on
our website], you can still contact the school to ask if we have it.
5.
Paying for information
5.1
Information published on our website is free, although you may incur costs
from your Internet service provider. If you don’t have Internet access, you
can access our website using a local library or an Internet café.
Single copies of information covered by this publication are provided free
unless stated otherwise in section 6. If your request means that we have to
do a lot of photocopying or printing, or pay a large postage charge, or is for a
priced item such as some printed publications or videos, we will let you know
the cost before fulfilling your request. Where there is a charge this will be
indicated by a £ sign in the description box.
6.
Classes of Information Currently Published
School Prospectus – this section sets out information published in the
school prospectus.
Guidance on producing a
Model School Communications Policy
20
Class
Description
School Prospectus
The statutory contents of the school prospectus are as
follows, (other items may be included in the prospectus
at the school’s discretion):
• information about the implementation of the SGC &
school policy on pupils with special educational
needs (SEN) and any changes to the policy during
the last year
• a description of the arrangements for the admission
of pupils with disabilities; details of steps to prevent
disabled pupils being treated less favourably than
other pupils; details of existing facilities to assist
access to the school by pupils with disabilities; the
accessibility plan covering future policies for
increasing access by those with disabilities to the
school
School Profile and other information relating to the governing body– this
section sets out information published in the School Profile and in other governing
body documents.
Class
Description
School Profile
The contents of the School Profile are as follows:
• list information included in the school profile e.g.
o performance data
o summary of Ofsted report
o school’s intentions for the future, etc.
see also the SGC Training Support Materials for advice
on School Profiles
Minutes of meeting of the
School Governance
Committee and its
committees
Agreed minutes of meetings of the governing body and
its committees [current and last full academic school
year]
Some information might be confidential or otherwise
exempt from the publication by law – we cannot
therefore publish this part of the minutes
Pupils & Curriculum Policies - This section gives access to information about
policies that relate to pupils and the school curriculum.
See also the SCE SGC Training Support Materials for advice on School Policies.
Guidance on producing a
Model School Communications Policy
21
Class
Description
Home – school agreement
Statement of the school’s aims and values, the school’s
responsibilities, the parental responsibilities and the
school’s expectations of its pupils for example homework
arrangements
Curriculum Policy
Statement on following the policy for the secular
curriculum subjects and religious education and
schemes of work and syllabuses currently used by the
school
Sex Education Policy
Statement of policy with regard to sex and relationship
education
Special Education Needs
Policy
Information about the school's policy on providing for
pupils with special educational needs
Accessibility Plans
Plan for increasing participation of disabled pupils in the
school’s curriculum, improving the accessibility of the
physical environment and improving delivery of
information to disabled pupils.
Race Equality Policy
Statement of policy for promoting race equality
Collective Worship
Statement of arrangements for the required daily act of
collective worship
Child Protection Policy
Statement of policy for safeguarding and promoting
welfare of pupils at the school. (from March 2004)
Pupil Discipline & Anti
Bullying
Statement of general principles on behaviour and
discipline and of measures taken by the head teacher to
prevent bullying.
School Policies and other information related to the school - This section gives
access to information about policies that relate to the school in general.
Class
Description
Published reports of Ofsted
referring expressly to the
school
Published report of the last inspection of the school and,
where appropriate, inspection reports of religious
education in those schools designated as having a
religious character
Guidance on producing a
Model School Communications Policy
22
Ofsted inspection SelfEvaluation Form
A statement of the governing body’s evaluation of the
school’s performance.
Some information might be confidential or otherwise
exempt from the publication by law – we cannot
therefore publish this
Charging and Remissions
Policies
A statement of the school’s policy with respect to
charges and remissions for any optional extra or board
and lodging for which charges are permitted, for
example school publications, music tuition, trips
School session times and
term dates
Details of school session and dates of school terms and
holidays as agreed by the SGC, Garrison and local
schools
Health and Safety Policy and
risk assessment
Statement of general policy with respect to health and
safety at work of employees (and others) and the
organisation and arrangements for carrying out the
policy
Complaints procedure
Statement of procedures for dealing with complaints
Performance Management of
Staff
Statement of procedures adopted by SCE relating to the
performance management of staff and the annual report
of the head teacher on the effectiveness of appraisal
procedures
Staff Conduct, Discipline and
Grievance
Statement of procedure for regulating conduct and
discipline of school staff and procedures by which staff
may seek redress for grievance
Pay Policy
Statement of the school’s policy regarding teachers’ pay
including procedures for determining teachers’
grievances in relation to their pay.
Staffing Structure
Implementation Plan
The school’s plan for the implementation of any changes
to its staffing structure following statutory review.
Curriculum circulars and
statutory instruments
Any statutory instruments, departmental circulars and
administrative memoranda sent by the Department of
Education and Skills to the head teacher or governing
body relating to the curriculum
Admissions Policy
Statement of the school’s policy on admissions
Attendance
Statement setting out the aims and objectives that seek
to ensure that pupil attendance in order to ensure that all
pupils receive a full-time education which maximises
opportunities for each pupil to realise his / her true
potential.
Communication
This document provides guidance.
Guidance on producing a
Model School Communications Policy
23
Other documents
Annex A provides a list of other documents that are held by the school and are
available on request
Information available on our website – where applicable
[Our website is at www etc ]
7.
Feedback and Complaints
We welcome any comments or suggestions you may have about the scheme. If you
want to make any comments about this publication scheme or if you require further
assistance or wish to make a complaint then initially this should be addressed to
[INSERT CONTACT DETAILS].
If you are not satisfied with the assistance that you get or if we have not been able to
resolve your complaint and you feel that a formal complaint needs to be made then
this should be addressed to the Information Commissioner’s Office. This is the
organisation that ensures compliance with the Freedom of Information Act 2000 and
that deals with formal complaints. They can be contacted at:
Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
or
Enquiry/Information Line: 0044 (0)1625 545 700
E Mail:
publications@ic-foi.demon.co.uk.
Website :
www.informationcommissioner.gov.uk
Guidance on producing a
Model School Communications Policy
24
Annex A
[INSERT School Name ]
Freedom of Information Publication Scheme
Annex 1 – Further documents held by the school
Name of Document
Guidance on producing a
Model School Communications Policy
Description
25
Guidance on producing a
Model School Communications Policy
26
ANNEX 4
PEOPLE, PAY AND PENSIONS AGENCY
Responsibilities
Guidance on producing a
Model School Communications Policy
27
Guidance on producing a
Model School Communications Policy
28
People, Pay and Pensions’ Agency (PPPA)
Responsibilities












Resignations
Age retirement
Reporting and certifying sick absences
Special Leave for Maternity/Paternity/Adoption and other family commitments
Other Special Leave and Absence
Pay Matters and claiming allowance and travel expenses
Death in service
Keep in Touch (KIT)
Health and Wellbeing
Welfare
Recruitment
COLA entitlement
Contact numbers
For Payments, Pensions and HR services, telephone:
93345 7772 (Mil)
+44 1225 829572
Or email:



payments @ PPPA.mod.uk
pensions@PPPA.mod.uk
peopleservices@PPPA.mod.uk
For Occupational Welfare Service telephone:
93345 7047 (Mil)
+44 1225 882424 (overseas)
Or email:

welfare@PPPA.mod.uk
Guidance on producing a
Model School Communications Policy
29
Guidance on producing a
Model School Communications Policy
30