www.sheffield.gov.uk/scap Strategic Direction & Commissioning Priorities Adult Mental Health May 2008 – review in progress Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Document No.: 5 Document Title: Strategic Direction & Commissioning Priorities – Adult Mental Health Document Owner: Strategic Commissioning Manager (Mental Health) Distribution List Electronic Copies: Master & Original - Website Copy - G:\ Commissioning_Contracts\Mental Health\ Strategic Direction & Commissioning Priorities – Adult Mental Health www.sheffield.gov.uk/scap Hard Copies: Copy No.1 Copy No.2 - SCaP Library Service Manager Amendment Record Formal Reviews This document will be reviewed annually. The next formal review will take place in April 2009. Completion of each formal review will be recorded below: Date Of Formal Review Reviewer's Name & Position 01-05-08 Stephen Todd Approved By Amendment Record Date Amendment 18-10-07 First Issue 01-05-08 Reviewed following feedback and comments received and outcome of stakeholder event Issue Date: 18th October 2007 Page 2 of 37 Issue No 1 1 Revision No 0 1 Checked by Approved by Review in progress Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Strategic Direction and Commissioning Priorities Adult Mental Health 1.0 The Introduction Service users and carers want mental health services that are responsive and effective. Commissioners and providers need to offer services people want to use, that assist them to improve their mental well being, and that support choice and autonomy in their lives. The local authority has responsibilities for assessment of need and provision of social care. These are essential elements of a mental health service, but only make sense if they are provided as part of an integrated whole system. This system must work across health and social care and maximise the opportunities within statutory, independent and third sectors. This document aims to set out the strategic direction and commissioning priorities for the delivery of Adults’ Services, Neighbourhoods and Community Care (formerly Social Services) adult mental health responsibilities to meet these challenges over the next 5 – 10 years. It is intended to be an indication for service providers of the commissioning intentions to meet future needs and so support a responsive and high quality range of services. It is part of the wider partnership vision for mental health services: “…to provide mental health services that are user centred, with a focus on prevention of mental health problems and the promotion of well-being. Our services will be provided efficiently and effectively on the basis of equality. We will meet mental health needs in the context of the whole person, being supportive of carers, linking with partnership services to promote recovery and social inclusion” (A Strategy for Adult Mental Health Services in Sheffield 2006-2010- DRAFT – MHPB/2006) 2.0 Setting the Context 2.1 National Priorities There are legislative imperatives for health and social care that define the duties and responsibilities of local authorities. The Commissioning Framework for Adult Social Services (N&CC) identifies these and the national and local priorities that set the direction for all service areas within Adults’ Services (N&CC). Our health, our care, our say (DH 2006) is of particular importance and sets the overall direction for adult social care. It requires increased choice and control for people needing services, and a greater emphasis on prevention through promoting health and emotional well-being. These outcomes set the tone for adult mental health services over the next 5+ years. Issue Date: 18th October 2007 Page 3 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Mental Health became a national health priority in 1999 with the National Service Framework (updated 2004). This set national standards, defined service models for the prevention and treatment of mental illness and put in place a delivery process with performance indicators and achievement targets. Service models were supported by an evidence base and include Assertive Outreach, Early Intervention and Crisis Assessment and Home Treatment Services. There has been a range of further initiatives that impact upon the provision of social care and local authority responsibilities. In particular Mental Health and Social Exclusion (ODPM 2004) highlights the importance social inclusion within mental health, the effects of stigma and discrimination; the hurdles for accessing employment, housing, financial services; and the negative impact of mental health services themselves. Emphasis on social inclusion across mental health services is positive. It supports the role of social care in prevention and promoting good mental health, highlights access to training and employment, and ensures issues of discrimination are addressed through care planning. It also highlights the fact that mental health is everyone’s business and needs to be addressed across all aspect of local authority responsibilities from employment practices to education and regeneration. Day services are an important aspect of social care investment. The Commissioning Guidance for Day Services (DH 2006) lays out the direction for future services, moving away from the traditional building base towards a community focus, an emphasis on self help initiatives and support to access training and employment. “Delivering Race Equality in Mental Health Care: An Action Plan…” (DH 2005) puts forward a vision for mental health services that challenges the way services respond to black and minority ethnic communities (Appendix 1). It outlines action required across health and social care communities based upon three building blocks: More Appropriate and Responsive Services; Community Engagement; Better Information. The development of integrated mental health services has brought the role of all professions under scrutiny. Social work practice and social care services have an important role in the new model of services and skills in the workforce have extended into new areas e.g. Psycho Social Interventions. The Social Work role itself is currently subject to review (NIMHE/CSIP). In addition new social care roles have developed e.g. Carer Support and STR (Support Time Recovery) workers. The proposed amendments to the Mental Health Act (1983) remain controversial, and will bring significant challenges for statutory mental health services, particularly around home treatment. It includes the introduction of the Approved Mental Health Practitioner (AMHP) to replace the Approved Social Worker (ASW). The local authority will maintain the Approval role and the Social Work profession will continue to play a major part in this service, but will be open to other health professionals, most obviously community mental health nurses. Issue Date: 18th October 2007 Page 4 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - The Care Programme Approach (CPA) provides the structure for assessment and care planning that cements together the integrated mental health service. It is aligned with Fair Access to Care requirements for the local authority, and provides the basis for reporting on performance. A DH review of CPA is currently underway that is expected to simplify the current Standard and Enhanced Levels (Due Autumn 2007). Empowering recovery and self worth through promoting choice is an imperative. “Our Choices in Mental Health” (CSIP/NIMHE 2006) echoes the general direction of social care services. It promotes the use of Direct Payments and a move to individualised budgets. Within mental health the application of these basic principles highlights further the artificial boundary for the service user and their carer between health and social care. Summary In conclusion the strategic direction for mental health services are identified in the following objectives: Services that promote social inclusion with the community rather than separation from it and that enable access to training, employment, and other opportunities Services that focus on prevention and recovery so that the social and physical damage of mental ill health is reduced Services that build self autonomy through placing choice at the heart of the system – from direct payments to individualised budgets Effective user and carer involvement Services accessible for black and ethnic minority communities and that address cultural difference Services that meet the challenge of drugs and alcohol misuse and their relationship with mental health Key document: The Future of Mental Health: a vision for 2015 (The Sainsbury Centre for Mental Health, LGA, ADSS and NHS Confederation) 2.2 Local Priorities Service Model The Mental Health Partnership Board (MHPB) established the Local Strategy for Sheffield Adult Mental Health Services in 2003. This set the direction for the modernisation of local services in line with NSF and including establishing the new services: Assertive Outreach (SORT), Early Intervention Service (EIS) and Crisis Resolution (Assessment) and Home Treatment (CAHT). The service model placed these services at the heart of the treatment and care system. This was to ensure they would impact on the development of all other services, rather than being an ‘add on’ e.g. CAHT provides the gate keeping for inpatient admissions. All these services are now in place, with the last phase of development for EIS taking place 07-08. Issue Date: 18th October 2007 Page 5 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - A Whole Systems Review approach was adopted to supported the involvement of stakeholders in these changes but two significant areas were not concluded and remain local priorities: - The development of a Primary Care focused Mental Health Service Accessible and cost effective Talking Treatments. A Strategy for Adult Mental Health Services in Sheffield 2006-10 (Draft) (MHPB 2006) will take services into the next phase of change. It is work in progress, but will reflect the national priorities (see 2.1) and a model of service will be built upon a Stepped Care and Recovery approach. A Stepped Care approach provides effective advice, support and treatment in the most appropriate and accessible settings. It requires primary care to manage common mental health problems effectively, ensuring only the more severe or complex needs access secondary care. In return skills currently in secondary care need to be accessible to primary care. A service focused on recovery maximises self-autonomy and minimises the damage mental ill health can cause. Shifting Resources to the Community Sheffield Primary Care Trust (PCT) is required to achieve financial balance and has a Financial Recovery Plan in place. This will have a significant impact on secondary care services over the next 2 years including a reduction in inpatient beds, and nursing staff in day services and community mental health teams. What it does provide is an opportunity to consider how resources can support a move from traditional institutional care, towards a community-based model with a stepped care approach. Day services are an important element of the social care services in Sheffield. They are a valuable resource for improving the inclusion of people with mental health problems into the communities where they live and playing a vital role in supporting self-autonomy and self-help. These challenges require a new direction for these resources that challenges the traditional building-based model. Improving Services for Black and Minority Ethnic Communities Delivering the race equality framework for mental health is a key priority and Sheffield is part of the South Yorkshire Focused Implementation Site (SYFIS) to develop and share good practice. The PCT NSF target to establish Community Development Worker posts is one opportunity to find innovative ways of challenging and changing services. But there continues to be a large task for all services to ensure the diverse range of communities in the city are properly served. Registered Residential and Nursing Care A Review of services has identified that the traditional models of residential care do not meet the needs of younger people in contact with mental health services. More flexible models of support are required to ensure present and future needs are met. Issue Date: 18th October 2007 Page 6 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Choice and Self Directed Support Across all areas of service the role of service users and carers to inform and influence development and change must be central. They have a vital role in ensuring service providers deliver high quality and responsive services. A commitment to placing control with the service user through Total Transformation to Self Directed Support is a significant local priority that will radically change the relationship between the user and provider of services. Summary In conclusion the local priorities build upon the national but include: Primary Care focused Mental Health Service. Accessible and cost effective Talking Treatments. Shifting resources to community based services A new vision for day services Accessible and appropriate services for black and minority ethnic communities Flexible accommodation and support Improving choice and self autonomy through Self Directed Support 3.0 Assessing the Need 3.1 Prevalence of Mental Illness In general terms we can expect the population of Sheffield, 16–64 years, to have the following levels of mental illness: 61,000 people experiencing neurotic disorder (32,000 of these having a mixed picture of anxiety and depression) 9,500 experiencing a depressive episode 4,000 with an obsessive-compulsive disorder (OCD) 1,800 with probable psychosis 16,000 with a personality disorder (source: Mental Illness in Sheffield – a population health needs assessment – draft Jan 2007. PCT from ONS 2000 based upon work of Metzer 1995 on psychiatric morbidity) This information does not easily translate into detailed need for social care services, however the relationship to other factors does indicate how services must be targeted to provide both support and prevention. There is an important relationship between mental health and physical health. A person with schizophrenia can expect to live for ten years less than someone without, because of physical health problems they experience. Smoking-related Issue Date: 18th October 2007 Page 7 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - diseases are twice as high among people with schizophrenia and people with severe mental health problems are at higher risk of cardiovascular disease and three times more likely to be dependent on alcohol. (Mental Health and Social Inclusion, OPDM, 2004) The Sheffield Health and Illness Prevention Survey (SHAIPS) in 2000 included information on depression. In 16–64 age group: 6.9% reported symptoms suggestive of depression, equating to 25,000 people across the city 12.5% reported borderline depression equating to 46,000 people. It found little variation between men and women, but did confirm a high correlation between levels of depression and deprivation across the city. The highest rates were found in the wards of Castle, Firth Park, Manor, and Park. However the pattern of usage of both primary or secondary care services is inconsistent. It does not always reflect the demands expected and raises the question of whether services are targeted effectively across the geographical communities, for example the relatively level of referrals to sector community mental health teams from areas of high deprivation. (Mental Illness in Sheffield – A population health needs assessment – January 2007) Nationally there is a correlation between unemployment and admission to psychiatric hospital that is also borne out locally. Mental health has the lowest proportion of employment of any disability group (24%) and the Yorkshire and Humber region is below the national average for the percentage of adults of working age who have a mental health problem and are in employment. (Indications of Public Health – Mental Health APHO – 2007). There is a high correlation between levels of depression and suicide. Reducing suicide by 20% for 2010 is a Health of the Nation (1999) target and a suicide audit has been undertaken annually in Sheffield since 2001. The audit includes all ages and numbers are low so caution is required when identifying trends, but it indicates: Average of 32 suicides per year. This is below the national average 4 times more men commit suicide than women. This is higher than the national average 80% had recorded mental health problem and 25% had contact with mental health services in the week prior to death Black and minority ethnic community numbers are small but compared to the general Sheffield population – Asian/Asian British is 3 times lower than you would expect and Black/Black British two times greater (Source: Sheffield Suicide Audit 2001-2004, April 2006, Sheffield PCT) The prevalence of a diagnosis of Schizophrenia is about the same for men and women, but the average age of onset for men is 18 years old, and for women 25 years. Early diagnosis and intervention has been demonstrated as effective in minimising the damage the disruption can cause. (The Fundamental Facts – MHF 2007) Issue Date: 18th October 2007 Page 8 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - For black and minority ethnic communities the key issues are around how mental ill-health is dealt with. People from African Caribbean and Black African communities are less likely to be referred to mental health services by a GP. They are more likely to be given medication and high doses of medication at that, and less likely to be offered psychotherapy, counselling and other non-medical interventions. (The Fundamental Facts – MHF 2007). In Sheffield 10.8% of the population are from black and minority ethnic communities (2001 Census), with four neighbourhoods where over half the citizens are from black and minority ethnic communities. In addition there is a great diversity of new populations arriving in the city as asylum seekers and refugees. Unemployment rates as well as experience of long-term limiting illness are generally higher for black and minority ethnic communities. (Sheffield City Council 2001 Census Topic Reports – Ethnic Origin; Sheffield City Council Community Profiling, 2006) Key Issues: Relationship between unemployment and mental health Relationship between physical and mental health High correlation of mental health problems with areas of deprivation and yet this does not reflect the pattern of usage for primary and secondary care service. Early diagnosis and support to minimise long term damage Effective services for the black and minority ethnic communities of Sheffield Impact on mental health of alcohol and drug misuse 3.2 Service Demand The Care Programme Approach (CPA) provides the basis for assessment, care planning and review. At enhanced level (ECPA) this should include all people with a serious mental illness. In February 2007 there were 1393 people on ECPA. 58% men and 42% women 54% between ages of 30 and 49 years 23% from black and minority ethnic communities The overall number of people registered on ECPA has been reasonably consistent over recent years, although we can project that it should be nearer 2000 if it is to be consistent with ONS data. This position may be a result of people with serious illness being managed effectively in primary care as well as people who do not want to engage with statutory services. The geographical pattern of ECPA does not reflect the pattern of deprivation. There are some areas of high deprivation with a high rate of people on ECPA e.g. Burngreave, but others e.g. Southey Green that are more in line with affluent areas of the city. This pattern is mirrored when looking at formal admissions (using Sections of the Mental Health Act) to inpatient services, but not when considering admissions overall. There is some indication that this variance reflects areas with the highest proportions of people from black and minority ethnic communities (Burngreave, Darnall and Sharrow). It certainly confirms the Issue Date: 18th October 2007 Page 9 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - need to ensure resources are targeted effectively. (Mental Illness in Sheffield – A population health needs assessment – Jan. 2007) The experience of black and minority ethnic communities is most starkly demonstrated by inpatient admissions and formal detentions (Mental Health Act 1983) where people from some black and minority ethnic communities are up to two times more likely to be admitted to inpatient services and up to five times more likely for this to be under a Mental Health Act section (Black/Black British). For Asian communities (Asian/Asian British) admission rates reflect the population average, but up to two times more likely to be under a Mental Health Act section. (Ref: Admissions and Detentions data 2004-2005 – J. Walsh) This imbalance reflects the national picture as demonstrated in the Count me in national annual inpatient census (ref Mental Health Act Commission) Since 2000 Sheffield has received a significant number of refugees and asylum seekers, primarily as part of the asylum seeker dispersal scheme. This has been to established Sheffield communities e.g. Somali, but also new communities to the city. There were about 1400 asylum seekers in August 2006, although numbers are now declining, however there are estimated to be a further 1000 people who have been unsuccessful in their applications and are now destitute (ASSIST estimate). Because of the trauma experienced by people fleeing persecution and conflict, as well as the cultural disorientation of locating into a completely different social environment, mental distress and mental illness are a part of this experience. Research into mental health issues for these communities in Sheffield (DH 2005) highlighted practical barriers to accessing services as a basic problem and then simplistic solutions that either over-medicalised a problem, or do not recognise it. This is on top of the lack of support to meet specialist needs e.g. post-traumatic stress disorder. In line with the national trend, a significant change in the characteristics of the client group over recent years has been the increase in people requiring services who have a mental illness and misuse street drugs and/or alcohol (dual diagnosis). It has an impact across all areas of the service from inpatient to community support. National research suggests that between 22% and 44% of inpatients have a problematic use of street drugs or alcohol, up to half being dependent on them. In high secure settings between 60% and 80% have a history of substance misuse prior to admission. (From Dual Diagnosis in mental health inpatient and day hospital settings. DH 2006). This is matched in community services where one study has shown that 44% of people using services of Community Mental Health Teams are reporting problematic drug or alcohol use (Rethink – Living with Severe Mental Health and Substance abuse Problems – 2004 From The Fundamental Facts – MHF 2007). This has meant that additional skills are required within the workforce as well as a change in how providers respond to the behaviours related to substance misuse including more aggressive reactions and related chaotic lifestyles. Historically Issue Date: 18th October 2007 Page 10 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - mental health services have evolved separately from substance misuse services and a separate commissioning framework and performance regime for drug misuse through the Drug Action Teams has emphasised this. Key Issues: Changing services to become more accessible for black and minority ethnic communities Ensuring resources are targeted at areas of greatest need Meeting the needs of people with mental health and substance misuse problems 3.3 Service User and Carer Feedback Service users and carers were involved in the Whole Systems Review process to introduce the new NSF services and there has generally been a positive welcome to these services: Assertive Outreach, Early Intervention and Crisis Assessment and Treatment. Through the Service User and Carer Council within SCT there has been greater opportunity for the involvement of people with the detail of the organisation and the services it provides. In addition service users and carers have a number of places on the Mental Health Partnership Board. Through these arrangements concerns are raised, most recently about the reduction in investment in mental health services as part of the PCT Financial Recovery plans for 2006-07 and beyond. In general, there remains a view among service users and carers that their opinions continue to have limited impact on decision making. At the level of receiving services there remain some persistent concerns. Complaints across the adult mental health service in SCT indicate that the main areas of concern are about the clinical care people receive and the attitude of staff people experience. The Health Care Commission Patient Survey for service users within mental health services is a national exercise undertaken annually. The 2006 survey identified a range of concerns for Sheffield that impact on social care services including: - Staff attitude. Continue to ensure people are treated with respect - Access to out of hours services - Access to the care coordinator - Involvement in the development of the care plan and having a copy - Day service support including access to information about support groups, advice on benefits, help to find training and employment The need for responsive services in a crisis and outside normal hours is also highlighted in consultation about Supporting People services. The views of carers are regularly sought through the Standard 6 (Carers) group and consultation events (Dec 2006 & June 2007). The range of concerns includes: - The attitude of mental health professionals to carers – recognition of the carer and their role Issue Date: 18th October 2007 Page 11 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - - Access to information about mental health and mental health services Improvement in assessment of carer needs, including a plan for when the carers are unable to continue to provide support Key Issues: Service user and carer involvement in strategy and service change Being treated with respect Responsive services in a crisis Involvement in care planning Effective day services Improving information about mental health and services 3.4 Future Trends The challenge for mental health services is to minimise the development and impact of serious mental health. It has been shown that there is a relationship between areas of mental ill-health and deprivation as well as with physical health, social isolation and family breakdown. The cause and effect relationship is a complex one, but all these aspects are affected by socio-economic factors way beyond the influence of mental health services. However, there are some areas where we can be more certain about future needs. We can project that the number of people currently on ECPA in Sheffield is an under representation for people with a serious mental illness and that will continue to increase to around 2000. In terms of overall population changes it is the age structures of different ethnic groups in Sheffield that is of particular significance. This varies considerably, but in general these communities have a younger profile than the average and as such will continue to increase proportionately to the overall population. As such services will need to ensure they can meet the needs of an increasingly diverse population. The prevalence of people with both mental ill-health and misuse of either drugs or alcohol has been increasing and affecting the nature of service provision. We can anticipate that this trend will continue and the longer-term impact on physical and mental health of persistant use of drugs and alcohol will become apparent. Impact of the new Services We should expect the new NSF services to have an impact on future demand and the type of support services required. They should minimise the damage mental ill health can cause by ensuring appropriate treatment at the earliest opportunity. The objective of the EIS is to reduce the duration of untreated psychosis (DUP) to an average of 3 months and a maximum for an individual of 6 months. In Sheffield the median is below 3 months but only less than 6 months for 34% of clients (Sheffield EIS Annual Report June 2006). The age of average onset is 21 years with 38% in higher education. Issue Date: 18th October 2007 Page 12 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Reducing the DUP will minimise the damage psychosis causes to health, selfrespect and social relations. It will therefore help people to sustain personal relationships, education, training and employment opportunities. It is difficult to project the medium to long-term impact of these changes, but it should reduce the level of demand for longer-term treatment and support services currently provided across mental health. The Crisis Assessment and Home Treatment service has undertaken a gatekeeping role for inpatient services and provided alternative models of treatment at home. This has already had an impact on inpatient admissions and a reduction in acute inpatient beds is planned. What is less known is the impact this has on community based services although we can project an increased demand for more short-term care and community support services that are flexible and provide a rapid response. Traditional models of social care services currently provided are not meeting the needs of younger people with more complex needs and dual diagnosis. Models of registered care provide the levels of support needed, but not the flexibility and self-determination required. At the same time there is a group within traditional adult services, e.g. registered care, whose needs will change as they get older and more physically frail. EIS focuses on young people from the age of 14 years with an untreated psychosis and is well researched. What is less well known is whether there are other groups of young people who move on to long term contact with mental health services, but who with the early intervention of appropriate support and direction, the damage mental ill health can cause to their social relationships and opportunities can be minimised. Key Issues: 3.5 Developing services to support and sustain social relationships, education and training and employment opportunities Responsive services meeting the needs of black and minority ethnic communities Models of support and care that are flexible and responsive in a crisis Identifying the needs of younger people to minimise the long-term damage of mental illhealth Summary In conclusion the priority areas to improve the understanding of need and development of effective services includes: Services targeted at areas of deprivation Accessible and responsive services for the range of diverse communities Targeting prevention at high risk groups Improved understanding of the relationship between mental ill-health and substance misuse and the services required The needs of young people who do not have untreated psychosis, but are at risk of long term mental ill-health Services that can respond flexibly and rapidly Effective day services and support to access training and employment Issue Date: 18th October 2007 Page 13 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Improved service user and carer involvement in support planning, development and change Services that treat service users and carers with respect 4.0 Analysis of the present 4.1 Strategic Development The Mental Health Partnership Board (MHPB) provides the focus for establishing the overall strategic direction for adult mental health services. The last shared vision was established in 2003 and led to the introduction of the new NSF services. The purpose of the 2003 strategy has largely been fulfilled and a new shared strategic direction required that takes account of the national and local priorities. The MHPB also provides the means to coordinate joint working across health and social care partnership. It includes statutory and voluntary sectors, service users and carers. It is charged with providing direction and leadership for adult mental health services. Its function includes those of the Local Implementation Team for the NSF. The Mental Health Partnership Network (MHPN) is an active forum for the voluntary sector. It nominates to places on the MHPB and provides the basis for working with this sector to develop and change services. The main focus for service user and carer involvement in planning and development has been through the Sheffield Care Trust Council. This will no longer operate from December 2007 and the way service users and carers are involved in the governance arrangements of SCT will need to change to reflect SCT becoming a Foundation Trust. There are service user and carer places on the MHPB and a remuneration scheme is in place to support this. In addition the Standard 6 group involves carers specifically in carer issues and priorities. The MHPB does provide a useful forum for sharing partnership issues, but not for key decision taking and ownership. Changes in PCT arrangements, the development of Foundation Trust and financial recovery have tested its ability. Key Issues: Establish the new strategic direction for mental health services Review MHPB to identify its future purpose and membership 4.2 Commissioning for Services The PCT and Sheffield City Council (SCC) are the main commissioners of adult mental health services in Sheffield and commission core statutory services from SCT. However, there are separate contractual arrangements in place and we can expect Practice Based Commissioning, the development of Payment by Results, and the development of SCT into a Foundation Trust will alter the current commissioning relationships. Issue Date: 18th October 2007 Page 14 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - A joint commissioning approach between SCC and the PCT has been in place for services within the third sector. It includes joint contracts with third sector providers as well as a joint approach to annual service planning. Supporting People (SP) is now a significant commissioning partner. It provides specialist tenancy support services in mental health (2007-08 £2.15m) as well as generic services for vulnerable people (2007-08 £2.06m). With the development of SP a boundary between tenancy support and social care has been highlighted and yet is artificial for the service user. Key Issues: Joint Commissioning or services with the PCT/Practice Based Commissioning Joint Commissioning of services with Supporting People 4.3 Service Partnership SCC adult mental health functions are provided by SCT through a Partnership Agreement - Section 31 (Health Act 1999) for the provision of integrated services. Established in 2001, it was revised in 2003 to set up a health and social care trust. SCT is applying for Foundation Trust status in 2007. The integrated service includes: - Assessment and care planning services. This is the social work service and social workers are currently seconded because of their ASW status. - Provider services: day provision, short-term care, and community support. The staff in these services were transferred to SCT in 2003 - Care Purchasing. Budget accountability is with SCT to purchase packages of care (registered & nursing care, home & community support) To obtain Foundation Trust status, SCT must demonstrate financial viability. A change in status will affect in the governance arrangements for the integrated service and a revised Partnership Agreement (Section 31) will need to reflect this. The third sector plays a significant role in the provision of mental health services. SCC and the PCT commission and support a wide range of services from community support & day provision to advocacy & advice. These services are purchased through partnership contracts and the total investment in 06/07 was £2.7m including the SCC contribution of £1.5m (67%). However, the ability of the sector to access a wide range of other sources of investment is critical. The sector includes local, regional and national providers and some strategic partners work across a different client groups. In addition there is a range of self-help and user-led initiatives. These range from day service and activity based initiatives to condition focused support networks. A small grants arrangement is in place targeted at this area of provision. Individual packages of care are purchased for the following range of services: Nursing and Residential Care Issue Date: 18th October 2007 Page 15 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Supported Living Home Care These are purchased from private and third sector providers and registered with CSCI. This registration does not apply to Supported Living services. Providers of Home Care and Supported Living services are identified through a tendering process for preferred providers. Direct Payments brings the purchase of some of these services closer to the service user. It is available for people within mental health to purchase social care support services identified within their care plan. The uptake has been limited with the number of service users receiving direct payments in 2006-07 at 13. Self Directed Support including the self-assessment and allocation of a budget, will further challenge the traditional models for commissioning. Key Issues: Impact of Foundation Trust on Partnership Arrangements Impact on commissioning arrangements of Self Directed Support 4.4 The Structure of Investment In 2006/07 the overall investment in adult mental health by the PCT and SCC was £56m. Per head of population this is above the regional average, but below the national and similar areas. Area Sheffield South Yorkshire Cluster of similar areas England Adult Weighted Investment per head £153 £150 £169 £156 (Mental Health Strategies – Autumn 2006 - Financial Mapping) The SCC investment in social care in 2007/08 is £10.2m (£7.4m net), this does not include Supporting People investment. When the net figure is compared with other cities it indicates that Sheffield is below the average. 2007/2008 Planned investment in Adult Mental Health Services Sheffield £17.45 per head Average for audit group of similar £19.79 cities per head Average fpr core cities group £24.81 per head (CIPFA) Some caution has to be taken with financial comparison as there are often differences of interpretation across local authorities and LITs, but there is a general indication that Sheffield does invest a lower per capita amount in mental health services. Issue Date: 18th October 2007 Page 16 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - External grants provide a significant contribution to overall funding for SCC. They are expected to be phased out from 08-09: Mental Health Grant (2007-08: £1.62m ) and Carers Grant (2007-08: Mental Health allocation: £0.14m – 6.5% of SCC allocation). The current structure of SCC investment in adult mental health is as follows: Assessment Services including Social Work Services - 33% Care Purchasing (Individual Care Packages) - 34% Day and Community Support (Block Purchasing) - 34% The purchasing of social care support is split 50:50 between spot purchasing individual packages of care from preferred providers (Care Purchasing) and block purchasing services (Day and Community Support). The individually purchased services (Care Purchasing) are provided from private sector and third sector providers only. The block purchased services are split between direct provision provided by SCT (60%) and contracted services from external providers in the third sector (40%). Care Purchasing includes the use of Direct Payments for the purchasing of Fair Access to Care services. This is currently a small element of the purchasing (11 – 15 packages for mental health). It is primarily used for the purchase of home care and supported living services. All services have a duty to be responsive to the needs of black and minority ethnic communities, in addition 4% of the investment is specifically for services dedicated to these communities, including the Transcultural team (SCT) and contracted arrangements with community providers. An annual allocation of capital (Mental Health Supported Capital) is available to support the NSF and related priorities, in particular Social Inclusion. Key Issues: Level of mental health investment relative to other service areas Structure of purchasing social care and support 4.5 Current Services and the Market 4.5.1 Assessment and Care Management Services The boundaries between health and social care are of little interest to service users and their carers. CPA provides the framework for holding together both the treatment and support needs through its processes of assessment, care planning, monitoring and review. Eligibility for the personal social care services SCC is responsible for is determined by Fair Access to Care Services (FACS). This currently operates at Substantial and Critical levels of need and is largely aligned Issue Date: 18th October 2007 Page 17 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - with enhanced CPA to ensure an integrated approach across health and social care. Social workers and community mental health nurses undertake the main Care Coordination role within the CPA arrangements. This remains a crucial role and includes the assessment of carer needs. The CPA care plan provides the focus for identifying the health and social care services required to support a person’s care. Approved Social Work It is a legal duty of the local authority to ensure there is an adequate number of Approved Social Workers (ASW) to operate under the Mental Health Act (1983). The current number of registered ASWs is 51 (March 2007). This is in line with the national average of 1 per 10,000 population (ASW survey 2006, ADSS). The introduction of the Approved Mental Health Practitioner will extend the range of professions able to undertake this role. 4.5.2 Social Care Support Services Range of Services . The range of social care services currently available is structured as follows: Registered Care and Nursing Care Supported Living Services Home care Day services Short-term and respite care including Adult Family Placements Carer Support Advocacy, Advice and Information Access to Training and Employment 4.5.3 Registered Care and Nursing Care The registered care and nursing home provision for adult mental health in Sheffield is small. There are 122 registered care beds and 25 nursing. Other specialist providers are used when required. 60% of beds are provided from the independent sector and 40% from the voluntary sector. There are no directly provided services. These resources are vital and across the 8 provides there is in theory some variation and choice. Review and monitoring of registered and nursing care provision continues to indicate no spare capacity within the market provision. The closure of one care home (2006) has compounded this and when vacancies arise they are soon filled. The lack of spare capacity obviously limits the notion of choice. This needs to be set against a three year trend where the number of people in acute inpatient beds waiting for registered or nursing care has go down from an average of 1.7 (2005) Issue Date: 18th October 2007 Page 18 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - to 0.4 (2007) waiting at any one time. This does not take account of people in rehabilitation services or in the community awaiting placements, but is an indicator of the changing demands for this type of care. However, there are a small number of high cost placements with specialist independent sector providers, either within or out of the city, who meet particular needs e.g. Huntingdons Disease. Because the level of demand for these services is low, the costs cannot always be reconciled back to the level of service provide. These specialist units often offer care and nursing across client groups. In August 2007 11 (9%) high cost placements in residential and nursing required 22% of the available budget. Move on to more independent living from registered care and nursing services has been limited. Indeed the profile of these services indicates over 70% are 45 years old and above and 64% are men (2006). A more proactive approach to reviewing placements has now been adopted to address this. Some services remain the home of people placed in the community following the closure of the long stay psychiatric hospital (Middlewood). Consequently they are working with an aging population and needing to respond to the changing needs of residents as they get older and more physically frail. But this is also an indicator that these services are not able to provide the right balance of independence and support for younger people with complex needs including people with drugs/alcohol problems as well as mental ill health. In comparison to the low and reducing number of people in acute inpatient beds waiting for registered care, the number assessed as waiting for supported accommodation has fluctuated between an average of 1.8 and 4.9 people waiting at any one time. This form of accommodation provides the capacity for both support and independence. Key Issues: Ensuring the cost of placements provides best value Flexible alternatives for people with complex needs Meeting the needs of the aging registered care population 4.5.4 Supported Living Services Supported Living Services provide support to enable people to live as independently as possible in their own home. This overlaps with services commissioned by Supporting People to provide tenancy related support. The Community Support Service is a city-wide service providing supported living. It is block purchased from 3 different providers including SCT (N) and two third sector providers (SW & SE). 290 to 320 placements are available and referrals from community mental health teams fluctuate at around 30 - 40 a month. Services therefore generally operate to capacity. Additional preferred providers have been identified so that services can be purchased on an individual basis to provide additional capacity and to meet a range of needs. There is variation in unit costs and quality of provision across the providers. Issue Date: 18th October 2007 Page 19 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Due to the ability of this range of services we can expect the need for additional capacity and the provision of specific needs to continue to develop. The introduction of Supporting People (SP) as a new commissioning framework has largely been a positive development for adult mental health, consolidating and coordinating supported accommodation and floating support. This provision is based largely on the pattern of services available at the inception of SP, however it did support a significant increase in tenancy support resources for vulnerable people that people with mental health problems access. SP commissions 198 supported accommodation and 106 floating support placements for adults with mental health problems. In addition there are a large number (510) of generic placements providing a lower level of support for vulnerable adults to which people with mental health problems also have access. These services are provided largely within the third sector. The SP Strategic Review and Commissioning Plan for mental health (2006) identifies a below average expenditure per head on services in Sheffield as compared with similar cities. In addition it highlights: The need for medium to long-term floating support, unrestricted by the current 2 year guideline A gap in provision for people complex needs Mental health service users need equality in access to general housing and other support schemes for which they are eligible e.g. Extra Care Housing. However, there is a group of hard to house people, often with mental health and/or substance misuse problems, who have not been successful in a range of placements because of difficult behaviour that has impacted on neighbours etc.. A Complex Cases panel has now been established to improve joint working between housing and mental health services. Key Issues Best value and capacity of community support and supported living services Jointly commissioning community support services with SP Improving access to general housing Provision for the most difficult to place Maintaining preferred provider resources 4.5.5 Home Care There is less demand for home care support within adult mental health than for supported living. Service are available through purchasing individual packages of care from identified preferred providers. Further work is required to analyse the information currently available. Key Issues Analysis of information available Issue Date: 18th October 2007 Page 20 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Maintaining preferred provider resources 4.5.6 Day Services Day services have traditionally been a significant element of social care services within mental health. There is currently an integrated health and social care service that is city-wide (four sectors) provided by SCT as part of the Partnership Agreement. In addition complementary services are provided by the third sector. The integrated health and social care services now focus upon support for recovery and improved social inclusion through helping people access support networks and community resources away from the traditional building based services. Evidence about these shows that: - 53% of service users are women (2006). This is a significant change from the tradition service model attended mainly by men. - 47% of service users are on Enhanced CPA. This compares poorly with a target of 80% and indicates a drift away from meeting the needs of the main priority group. There are a small number providers of day services within the voluntary sector providing complementary services, particularly drop-in support. These services are used by a wider group of vulnerable people including those with mental health problems who do not wish to attend statutory day services. A review undertaken in 1999 indicated that providers at that time wanted to continue to provide complementary services rather than take on services then provided by the statutory sector. The approach to day services includes support for self-help and user-led initiatives. These are supported through small grants via Grant Aid and a range of groups have developed from support groups based on specific difficulties e.g. survivors of depression to social support activities. Key Issues Day services that support recovery and social inclusion Services focusing on people wifh greatest need due to mental ill –health (ECPA) 4.5.7 Carer Support The services to support carers of people with a mental illness provide a range of provision from carer breaks to advice and training. These services are commissioned from third sector providers, including organisations that provide support to particular black and minority ethnic communities and particular areas of need (Young Carers and Eating Disorders). These services support XXX(JT) carers, although the information currently available does not enable us to identify how well these services are targeted to ensure the best outcomes for people providing substantial care. Issue Date: 18th October 2007 Page 21 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - We can expect that awareness of the needs of carers will continue to develop and services will need to adjust and change accordingly. There is currently inadequate information available on the person the carer supports so that we can develop a greater understanding of ensuring services are targeted effectively but also focussing on prevention where this is most effective. Assessment of carer needs is undertaken by community mental health team staff in SCT. The monitoring information has indicated an overall improvement year on year to the following position: - 93% of carers offered an assessment - 61% receiving an assessment and care plan (SCT Quarterly Governance Report – Year End 2006-07) However, there are concerns within the Carer Support Services that this does not adequately present the view of carers, where the process of accessing an assessment is not as helpful as the information indicates. Key Issues Targeting services at the greatest need and most effective prevention Improving access to the carer assessment 4.5.8 Advocacy, Advice and Information Specialist mental health advocacy and advice services are in place. The advocacy service deals on average with 32 new people a quarter. 60% of these (Q1 07-08) were self-referrals and the areas of concern are fairly evenly balanced between community and inpatient services. 16.5% of clients have been from black and minority ethnic communities indicating that it is an accessible service and feedback from people who use the service is very positive. The service currently meets the demand for its services, although it has highlighted the lack of an advocacy service for older adults. The advocacy service for the Mental Capacity Act is provided on a South Yorkshire basis and has only been in place since 2007 and so its impact has not yet been assessed. The new development will be the advocacy requirements within the amended Mental Health Act (1983) Specialist advice services are available and additional methods of outreach have been explored e.g. the piloting of an information kiosk within services. These services play a vital role in providing advice on benefits, housing and employment as well as specialist legal advice and support. A specialist service improves accessibility for services users and complements generic advice services. The promotion of social inclusion has highlighted the importance of advice services and the potential for development. The availability of information about services for service users and carers has focused on the development of a database accessible on the internet, and the Issue Date: 18th October 2007 Page 22 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - periodic updating of a booklet – The Smooth Guide to Adult Mental Health Services in Sheffield which has always been well received. A review of these functions (2007) has indicated there is significant duplication, scope for improving the quality and range of information available, and scope for using more accessible formats. Key Issues Service requirements to meet advocacy duties within amended Mental Health Act Establish new models for the provision of information to service users and carers 4.5.9 Access to Training and Employment Taking account of the employment circumstances and needs are a requirement within the CPA assessment and care planning arrangements and support to access training and employment is provided through the community mental health teams and day services. In addition there is a small network of providers within the third sector and SCT (User Employment Scheme) to support people to get back into a pattern of work and to find and maintain employment. SCC itself is an important employer in the city and its own employment practices provide an opportunity to be an exemplar “Mindful Employer”. This is work in progress. Initiatives have also been taken to improve access to IT facilities and skills within day services and the third sector. However, we know the importance of employment in successful recovery and this will continue to be an area where there is a need for improved coordination and development of new initiatives in partnership with other agencies. Key Issues Improving access to Training and Employment 4.5.10 Other Social Inclusion Priorities Health Promotion and Tackling Stigma The responsibilities for mental health promotion and tackling stigma runs across the span of SCC responsibilities and services, from education in school to tackling inequalities across the city. To this end mental health is identified as a priority within the Sheffield First Inclusive and Cosmopolitan City partnership. Issue Date: 18th October 2007 Page 23 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - World Mental Health Day provides an important focus for activities promoting mental health awareness across the mental health partnership. The ability to get out and about is an important part of improving people’s recovery. South Yorkshire Passenger Transport Executive operate an effective mobility pass scheme to provide access to bus travel for people eligible because of disabilities caused by their mental illness. In addition Sheffield is part of the Yorkshire and Humber “Altogether Better”, a lottery funded scheme from October 2007. This includes a range of initiatives to promote positive mental health including Mental Health First Aid to train people in communities or at work to improve awareness and support for people experiencing mental health problems. 4.6 Summary In conclusion the priority areas within the current provision of services includes: Strategic direction confirmed for mental health services across the partnership including Board arrangements Effective joint commissioning with PCT/Practice Based Commissioning Self Direct Support introduced into the commissioning and purchasing arrangements Structure of social care investment that meets future priorities Residential and Nursing Care Placements that meet high levels of need at best value Accommodation with flexible support arrangements to meet the needs of people with complex needs Jointly commissioned community support services with Supporting People Maintaining a range of providers of supported living and home care services to ensure choice and to meet the needs of particular communities, including an improved understanding of home care Day Services focused on social inclusion and recovery Carer support services targeted to meet needs most effectively New approaches to provision of information for service users and carers Requirements of the revised Mental Health Act in place Improved access to Training and Employment 5.0 The Discussion and the Design 5.1 Choice and Self Directed Support The major challenge and opportunity for the provision of social care services over the next 1 - 5 years is the development of models of care that enable self-directed support to be a viable reality. A model built on the basic principle of choice requires a range of options of services that not only offer the support required, but Issue Date: 18th October 2007 Page 24 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - also in a way that people want to receive it. In addition it provides a challenge to ensure this is done in such a way that there is a viable business for providers. The block purchasing of services from providers allows for economies of scale and to improve value for money. It also gives more security to providers to establish a viable business. On the other hand purchasing services on an individual or ‘spot’ basis from preferred providers, will give service users greater choice. A process of identifying preferred providers ensures the commitment to quality but places greater risk with the provider and will affect value for money. The commissioning challenge for self-directed support is to establish the right mix of services in a way that supports a stable provider market. Increasing choice and the move to self-directed support will challenge the current structure of investment. The 50:50 split between spot and block purchasing of services and the significant level of block purchasing from SCT will need to be reassessed to ensure it can provide flexibility and choice, but within a stable provider market. 5.2 Model of Service The model of service for the health and social care partnership requires a shift away from institutional based services towards services that promote social inclusion rather than social difference. It should reduce a dependence on secondary care services where this is not helpful for a person’s well-being and recovery. The care pathway continues to be key to make sure services meet individual needs and the stepped care model should make sure responses are proportionate. The development of a mental health service delivered within a primary care setting is vital for these changes. It provides the opportunity for and effective stepped care model with and increase in support and treatment options available through primary care. These changes need to ensure social care assessment and support resources available through Adult Services are focused on those with the greatest level of need, in line with the FACS criteria. To achieve this, a primary care focused service will need to establish its connections to housing, employment and training, and social care support networks through a range of means rather than expecting it is the role of the social worker. It makes no sense to refer less complex cases to specialist services simply because of non-medical needs. The other key services providing access points to secondary care are the Early Intervention Services and Crisis Resolution and Home Treatment. They both have a role in diverting people from a career within mental health services where this is appropriate and minimising the potential damage mental illness can cause to social relationships and personal opportunities. Crisis Resolution and Home Treatment has already had an impact on reducing inpatient admissions and length of stays, minimising the potential impact of institutional care and supporting people to remain within their home and community networks. These changes need to be supported by responsive Issue Date: 18th October 2007 Page 25 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - community based services from supported living to short-term or respite care. Services flexible enough to provide rapid support in a crisis. But it also highlights the importance of effective carer support arrangements and the need for support networks that help people maintain their social relations, accommodation and employment and training opportunities. 5.3 Understanding the future pattern of need The Early Intervention Service is expected to have a significant impact on the future nature and demand for mental health services because it is targeting young people with a psychosis and working with them to minimise the damage the mental illness might cause on social relationships, education and employment opportunities. An area less well researched is whether there are other identifiable factors psychosis that effect whether a young person later needs specialist mental health services that would be minimised if picked up upon early. The relationship between certain mental illness and deprivation is established and yet does not necessarily reflect the distribution pattern of resources. Further understanding of the patterns of use of primary and secondary mental health across the different geographical communities in the city is required to ensure resources are allocated in the most targeted and effective manner. The role of employment and training is also a crucial factor in effecting future needs. The correlation between mental illness and unemployment itself highlights the importance of training and employment. This is both support for people with mental health problems to access training and employment, and also an improved understanding of mental well-being within employment practice. In addition the impact of mental health on physical well-being is significant and indicates the importance of close working between social care and the public health agenda. 5.4 Day Services – A vision for future The day services have moved on from the provision of traditional, building based day care and embraced some of the elements of a service that promotes the social inclusion of its service users. This has included supporting use of community-based resources and accessing training and support. However, a consequence of this has been to drift away from providing services for people with the highest levels of need. The Commissioning Guidance for Day Services continues to present a dilemma of meeting the needs of people with highest levels of need as well as providing services that are much less dependent of a day centre. A new vision for day services is required to embrace this challenge. Services need to support self-help and social networks, help people access community resources, training and Issue Date: 18th October 2007 Page 26 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - employment, but at the same time ensure support is available for people with the most difficult recovery journey. 5.5 Information There is great scope to improve approaches to information. This includes information about services, information about mental health including self-help materials. Neighbourhoods and Community Care have a role in supporting and facilitating initiatives that improve access to information for service users and carers, and particularly black and minority ethnic communities. 5.6 Nursing Care and Registered Care 5.6.1 Capacity The lack of capacity within the market place impacts upon user choice. However the general trend does not indicate the need for anything other than minimal additional capacity. Instead the main issue is that the style of a registered care services no longer meets the needs of younger people in contact with specialist mental health services. Providers are limited by the risks they are able or prepared to take and by the tenancy law they need to adhere to. In addition the policy direction is away from more institutional forms of care. Other models need to be found to provide accommodation with high levels of support within a supportive environment. The support needs to be flexible and provide residents the opportunity to develop the skills to manage more independently when they are able to do so. 5.6.2 Specialist Needs Placements for the small group of people with a very high level of need, often specialist e.g. Eating Disorder or a degenerative condition such as Huntingdons Disease are often made in conjunction with Health through Continuing Health Care Guidance. The current range of providers for these services is limited and often out of Sheffield, consequently the price of placements is high and can relate to market circumstances rather than the level of need and quality of care provided. There is scope for closer purchasing arrangements with both Health partners and across the region. 5.6.3 Aging Population The current population in nursing and care homes is an aging one. The desire to ensure people continue to live in the place they know and ensuring their changing physical needs are met is a challenge, particularly when the number of care beds available within the sector is small. 5.7 Community Support and Supported Living Issue Date: 18th October 2007 Page 27 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - 5.7.1 Flexible and Responsive The Community Support and Supported Living Services need to be very flexible and responsive to support hospital discharge, prevent admission and provide maintenance support. They have a crucial role to play in supporting the CRHT and EIS services and this is a role that will continue to develop. They are also suited to focusing on particular needs e.g. for people from black and minority ethnic communities. The range of services provided and the available capacity needs to keep under review. The services are provided by a range of organisations from statutory, third sector and independent. Placements are purchased through both individual contracts through preferred providers and through block purchased arrangements. This range of approaches provides a good basis to assess the provision of best value. The future model for purchasing these services are also likely to be affected by the development of Self Directed Support. 5.7.2 Supporting People The development of SP as commissioners of tenancy related support services has highlighted the artificial distinction between this and social care support commissioned by Community Care (Adult Services). In addition the SP model of a 2 year floating support service is difficult to apply in mental health because of the way needs fluctuate. People may not need continuous support, but will need to access these services quickly if their mental health deteriorates. A joint commissioning approach can ensure these distinctions are not a barrier to the provision of a seamless service for the users and the monitoring and management of is efficiently undertaken. 5.8 Supported Accommodation and Housing 5.8.1 Supported Accommodation for people with complex needs – see 5.6.1 5.8.2 Chaotic Lifestyles In some circumstances the chaotic behaviour of people with mental health problems who have support needs has led to exclusion from services providing supported accommodation and yet independent living also remains problematic because of anti-social behaviours. This group is a priority for Housing Solutions as well as mental health services. A Complex Cases Panel has been established across housing and mental health services that will be able to inform further priorities. 5.9 Carers services The importance of information and communication with carers cannot be overestimated if we are to ensure carers remain involved and supported. The Carers Grant was introduced in 2000 and the commissioning of support services for carers remains an area that needs to be reviewed and improved. Issue Date: 18th October 2007 Page 28 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - This is particularly so as services continue to develop that focus on treating and supporting people at home and minimising the time spent in more institutionalised settings. 5.10 Accessible and appropriate services for black and minority ethnic communities Effective care pathways for black and minority ethnic advice, support and treatment at an early stage remains mental health services. The high representation of communities on inpatient services reflects the national indictment of services. communities to access a challenge for Sheffield people from particular picture, but remains an Primary Care Mental Health Services have a vital role to play as well as the other services through which people access specialist treatment and support including A&E, EIS and CRHT. As well as tackling institutionalised behaviour and a need to understanding the care pathways more effectively, it highlights the importance for support services in the community that are flexible to meet the range of different needs. This is a complex challenge across the wide spectrum of communities in Sheffield, and one to be faced by all service providers. The shift towards self directed support provides an opportunity to establish models of service that can be tailored to individual cultural and religious circumstances. As well as ensuring services respond appropriately, an important task is a focus on mental health awareness and prevention. This includes access to appropriate information about conditions, services and support. The appointment of Community Development Workers within the Primary Care Trust as part of the Delivering Race Equality targets have an important role to play to support this improvement. 5.11 Social Work Profession It is recognised that the social worker continues to play a fundamental role in mental health services, particularly the Care Coordination role within ECPA and its traditional focus on social relations and the community. However, there are a number of particular challenges. Integration with health services has provided new opportunities for skill development but it has also brought significant challenges such as providing consistent professional and managerial support. It is an uphill task for the social care profession to establish itself within an organisation that has a predominant health service culture. The development of Sheffield Care Trust into a Foundation Trust will not make this any easier. Issue Date: 18th October 2007 Page 29 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - The development of a service model that adopts a stepped care approach highlights the importance of primary mental health services. This raises the question of where the valuable social worker asset best fits. Social inclusion is the responsibility of all professions, but for the social work resource to be focused only on people with the greatest needs (FACS) limits the important role it can play in prevention. The introduction of the Approved Mental Health Practitioner in the amended Mental Health Act potentially dilutes one of the pillars of the social work function, the Approved Social Work role. But it also provides the opportunity to demonstrate its strengths along side health professions. Most significantly it opens up options about the employment arrangements for social workers highlighting whether the current arrangement of secondment to SCT remains the most judicious. Issue Date: 18th October 2007 Page 30 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Appendix 1 The vision for Delivering Race Equality in Mental Health Services Less fear of mental health services among BME communities and services users Increased satisfaction with services A reduction in the rate of admission of people from BME communities to psychiatric inpatient units A reduction in the disproportionate rates of compulsory detention of BME services users in inpatient units Fewer violent incidents that are secondary to inadequate treatment of mental illness A reduction in the use of seclusion in BME groups The prevention of deaths in mental health services following physical intervention More BME service users reaching self-reported states of recovery A reduction in the ethnic disparities found in prison populations A more balanced range of effective therapies, such as peer support services and psychotherapeutic and counselling treatments, as well as pharmacological interventions that are culturally appropriate and effective A more active role for BME communities and BME service users in the training of professionals, in the development of mental health, policy, and in the planning and provision of services A workforce and organisation capable of delivering appropriate and responsive mental health services for BME communities Issue Date: 18th October 2007 Page 31 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Commissioning Intentions This is a working document – subject to development and change How What Strategic Direction and Service Model Establish Strategic Direction for mental health services across the health and social care partnership Establish service model / care pathways Revise Partnership Arrangements: Commissioning Effective joint commissioning with PCT/ Practice Based Commissioners (PBC) Effective service user and carer involvement in planning and development Service Provision Identify impact and opportunities of Foundation Trust Establish Primary Care Mental Health Service and Recovery and Rehabilitation Service - Ensure social care priorities and best use of social work resources - Ensure social inclusion is integral to the service model Issue Date: 18th October 2007 Page 32 of 37 Issue No.:1 Revision No.: 1 When Comments Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Improving Needs Information and Analysis Improved understanding of the mental health needs of young people at risk of long-term mental ill-health Improved gathering and analysis of need and service use information Improved understanding of relationship between mental ill-health and substance misuse – future impact on services Resource Allocation Resources effectively targeted high risk groups areas of deprivation effective prevention Choice and Self Directed Support Establish balanced purchasing model: spot-purchasing vs. block purchasing contracts Issue Date: 18th October 2007 Page 33 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Daytime activities, training and Employment Identify and implement model for modernised day services to meet DH Commissioning Priorities (less dependence on building based services) Increase availability and connections to employment and training Promotion of Self Help and User-Led services Nursing Care and Registered Care Coordinated approach to ensure best value for nursing and specialist registered care placements to support high levels of need Needs of an aging population Issue Date: 18th October 2007 Page 34 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Community Support, Supported Living, Provision of best value community support services Additional capacity in conjunction with Supported People – meeting specialist needs. Tenancy support and social care support services integrated at the point of delivery for the service user Additional Supported Living providers to meet specialist needs including black and minority ethnic communities Supported Accommodation and Housing Additional supported accommodation to meet needs of people with complex needs (dual diagnosis etc) Specific support for people with a history of being unable to maintain tenancy etc. Social Work Services Revised Mental Health Act - Approved Mental Health Practitioner Improving integration within Foundation Trust Issue Date: 18th October 2007 Page 35 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Carers Services Partnership Contracts in place for carer support services (Carers Grant) from April 2008 Information and Advocacy for Users and Carers IMCA service – South Yorkshire Improved access to information on services and conditions Improving information for BME communities (FIS) Improved information for carers Revised Mental Health Act – Advocacy Issue Date: 18th October 2007 Page 36 of 37 Issue No.:1 Revision No.: 1 Strategic Commissioning and Partnership Section Strategic Direction & Commissioning Priorities – Adult Mental Health – Document No.005 - Review in Progress - Black and Minority Ethnic Communities Delivering Race Equality Framework Prevention/Promotion SCC – Good Practice Employer Issue Date: 18th October 2007 Page 37 of 37 Issue No.:1 Revision No.: 1