70 Stone Road, Broadstairs, Kent, CT10 1EB
Tel. 01843 863421 Fax. 01843 866652
email. office@stone-bay.kent.sch.uk
Stone Bay School
Job Description – Receptionist
Responsible to: Head of Business Resources
Hours: 6.5 per week (Monday)
Weeks worked/paid: 39 working weeks; paid for 44 weeks or 44.4286 weeks if 5 years’
continuous service
Salary: Kent Range 3 (pro rata to above weeks) Staff who are new to the organisation will
be appointed at the bottom of the grade unless there are exceptional circumstances based
on business need in conjunction with the breadth and depth of skills and experience offered
by the candidate.
Purpose of the Job
To provide reception and administrative services, acting as a first point of contact for callers
and visitors.
Stone Bay School is committed to safeguarding and promoting the welfare of children and
young people and expects all staff and volunteers to share this commitment.
Main duties and responsibilities
1. Answer telephone, take messages, transfer calls, answer queries, and ensure that
messages are delivered as soon as possible by the quickest/most reliable method. Keep
telephone lists and autodial system up to date.
2. Meet and greet all visitors, ask them to sign in (plus asbestos register where
appropriate) issue visitors badges, contact relevant member of staff and provide
refreshment if waiting. Replenish supplies of signing in forms and visitor badges as
required.
3. Open, date stamp and distribute incoming mail. Prepare outgoing mail for postage and
take to letter box. Inform Finance staff when more stamps need to be ordered. Assist
with preparation and distribution of correspondence to parents on ‘going home’ days
4. Remove completed Accident Forms from folder and pass to Headteacher for signature.
File signed forms in appropriate file (re Data Protection). Prepare adequate supply of
numbered blank forms. Archive old forms as prescribed at end of school year.
5. Sign for deliveries, or call appropriate member of staff to receive delivery when
required. If time allows, check goods to delivery notes, tick, sign and date delivery note
and pass to Finance. Arrange for goods to be taken to or collected by relevant member
of staff.
6. Keep supplies of envelopes, copier paper, laminating pouches, and other stationery
items available in office and notify Finance when more stock is required.
7. General typing, data input, filing, photocopying, shredding, laminating as required by
Senior Management Team and to assist other Administration staff at busy times, and
when they request help with particular tasks.
8. Keep main office tidy by ensuring that paperwork, publications, deliveries and items left
in office are promptly moved on to appropriate destinations and clutter is not allowed
to build up.
9. Perform other such reasonable duties as may be specified by Senior Managers.
Footnote:
This job description is provided to assist the job holder to know what his/her
main duties are. It may be amended from time to time without change to the level of
responsibility appropriate to the grade of post.
PERSON SPECIFICATION
Applicants should describe in their application how they meet these criteria.

The ability to communicate effectively with a wide range of people

Have good customer service skills

Have the ability to deal effectively with telephone calls

Have the ability to work as part of a team

Have a good working knowledge of Microsoft Office and similar computer
applications

Be able to follow instructions but also to use initiative where appropriate

Be flexible in carrying out a role that will vary from day to day depending on
operational priorities

Understand the necessity for confidentiality

Be efficient and punctual
Staff Development Days: Attendance Requirements
In line with Department of Education requirements, the school allocates 5 days per year as for
the purpose of school improvement and school/staff development. The requirement to attend
Staff Development Days is incorporated into the contracts of all directly employed staff. This
includes mandatory training, as detailed below, and core training. Core training includes such
courses as Autism Awareness, Behaviour Management, Makaton, First Aid and Manual
Handling.
If staff are contracted to work 30 hours or more per week they are required to attend all 5
Staff Development Days each year. This is the case whether they are employed in one post or
several (for example, 12 hours LSA and 19 hours RCCO = 31 hours total).
Part-time staff working less than 30 hours per week are only required to do the number of
Staff Development Day hours that match their contracted hours (rounded to the nearest
half-day). For example, someone who normally works 20 hours per week is required to attend
20 hours, which equates to 3 days. If a member of staff is in any doubt about their required
attendance, they should speak to their line manager. If there is any dispute about the
attendance required, the Headteacher will be the final arbiter.
Mandatory training
ProactSCIP√UK® training and Child Protection training are included as an integral part of
Staff Development Days throughout the year. The requirements for this mandatory training
are:
ProactSCIP√UK® : All staff to attend a course every year.
Child Protection: All staff to attend a course every 2 years.
Additional mandatory and core training events will be arranged for new staff as required.
Further information is contained in the Staff Development Days policy.