CENTRAL OHIO MENTAL HEALTH CENTER Subject: Billable Services Section: 04.04.03.00 Effective Date: 10/16/2009 Approved by: ______________________________ Larry Westbrook, Board President PURPOSE: To establish the documentation requirement for covered service and ensure compliance with the Medicaid billing requirements as defined in OAC 5101:3-2702 and 5101:3-27-03 for Mental Health Services and 5101:3-30-02 and 5101:330-03 for Alcohol and Drug Addiction Services. POLICY: I. Covered services are to be billed on a unit rate basis in accordance with the definition, standards, and eligible providers of services as defined in OAC 5101:3-27, 5122-29, 5101:3-30 and 3793:2-1-08. Medicaid Covered Mental Health Services include the following: A. Individual Behavioral Health Counseling and Therapy B. Group Behavioral Health Counseling and Therapy C. Mental Health Assessment D. Pharmacological Management E. Partial Hospitalization F. Mental Health Crisis Intervention G. Individual Community Psychiatric Supportive Treatment H. Group Community Psychiatric Supportive Treatment II. Medicaid Covered Alcohol and/or Other Drug Services include the following: A. Alcohol and/or Other Drug Service Assessment B. Alcohol and/or Other Drug Service Individual BH Counseling and Therapy C. Alcohol and/or Other Drug Service Group Counseling D. Alcohol and/or Other Drug Service Case Management E. Alcohol and/or Other Drug Service Crisis Intervention F. Alcohol and/or Other Drug Service Medication-Somatic Service III. A covered services must be recommended by an individual who is qualified to supervise the specific service, be identified on the Individual Service Plan (ISP) according to the Center’s policies (04.05.01.00 and 11.04.05.01.00), and performed by an individual qualified to perform the specific service as set for in the service definitions found in OAC 5122-29 and 3793:2-1-08. IV. All covered service contacts must have written documentation in the Individual Client Record (ICR) that includes all the required elements outlined in Center’s Individual Service Notes Policy (04.04.02.00). 2/15/2016 Page 1 of 4 106735617 V. A billable unit of service is defined as a face-to-face contact between a client and a professional authorized to provide the reimbursable service. Units of services with individuals other than the client are not billable, with some exceptions. Only the following exceptions may be considered billable units of service: A. Mental Health Services: 1) Community Psychiatric Supportive Treatment (CPST) service may include either face-to-face or telephone contacts between the mental health professional and the client or individuals essential to the mental health treatment of the client. 2) CPST may be billed for consultation between CPST staff and Mental Health Partial Hospitalization or Mental Health Residential staff when the client is not present provided the CPST services and CPST staff are organized as distinctive services and CPST services are not time limited or site specific. 3) Children and adolescents receiving Behavioral Health Counseling and Therapy, Pharmacological Management, Mental Health Assessment, and Mental Health Crisis Intervention Services may include face-to-face consultation with family members, parent, guardian, and/or significant others. 4) Adults receiving Crisis Intervention services may include face-to-face consultation with family members. B. Alcohol and Drug Addiction Services: 1) Case Management may include face-to face or telephone contact with the client or persons other than the client. 2) Case Management may include time spent without the client present for monitoring service delivery to individual clients (i.e. Medical/Clinical staffing or supervision) and assisting an individual in obtaining necessary services (i.e. preparing letters on behalf of the client to another agency) 3) Counseling and Diagnostic Assessment may include face-to-face interactions with family members, parent, guardian and significant others of a child or adolescent when the intended outcome is improved functioning of the child or adolescent and such intervention is written in the ISP VI. Alcohol and Drug Addiction Services must be provided at a site certified for participation in the alcohol and drug addiction treatment program. VII. Each service contact must be provided in independent timeframes and shall not overlap with another billable unit of services. The Center’s Correction Process for Overlapping Services procedure (04.04.01.02) shall be used to resolve time conflicts prior to seeking reimbursement for the services. VIII. Written documentation for services provided to either multiple clients seen during the same time OR by multiple providers serving a single client at the same time, so that the individual time assigned to each client or provider does not exceed the total amount of time spent providing the service. The total amount of time spent must be divided among either the clients or the providers, depending on the circumstance. For example, if a provider sees a parent and a child for an hour and both the parent and child are clients, the provider may choose ONE of the following options for documenting the service: 2/15/2016 Page 2 of 4 106735617 A. B. C. Document one hour of service to the parent, Document one hour of service to the child; OR Document a portion of the service to the parent (i.e. 30 minutes) and a portion of the service to the child (i.e. 30 minutes) where the TOTAL time documented equals one hour. IX. Service provided to adult client who are inmates at a correctional facility or children/adolescents sentenced to a juvenile detention center (for punishment of a crime) are not Medicaid eligible services, but may be billable to another funding source. All services provided to these clients and/or collaterals must be coded with a “J” under the Recipient Code on the SAL during the duration of the incarceration. X. Service provided to clients placed in a state operated psychiatric hospital are not Medicaid eligible services, but may be billable to another funding source. All services provided to these clients and/or collaterals must be coded with “H” under the Recipient Code on the SAL during the duration of the hospitalization. XI. All service contacts must be medically necessary in order to be a billable service. Medically necessary mental health services include, but are not limited to preventative, diagnostic, therapeutic, rehabilitative, and palliative intervention provided for the symptoms, diagnosis, and treatment of a particular disease or condition that: A. Is defined under the Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition (DSM-IV) or International Classification of Diseases, Ninth Edition (ICD-9) or their successors; B. Without which the person could be expected to suffer prolonged, increased or new psychiatric symptomatology or impairment of function; C. Is based on an ISP that included interventions to ameliorate symptoms or achieve treatment goals; D. Is provided in the least restrictive setting available to the person E. Reflects consumer participation; and F. For children age zero to eighteen, is developmentally appropriate and designed to address the needs of the child and family. XII. Medicaid, Medicare, and most third party payors consider the following activities unallowable activities or non-billable services: A. Services provided by ineligible providers; B. Transportation in and of itself; C. Vocation job training activities; D. Academic education services; E. Providing Support Groups; F. Social/Recreational services (i.e. crafts, non-therapeutic art projects, recreational outings); G. Phone calls to leave messages or schedule appointments; H. Monitoring clients while they are sleeping; I. Observing clients when not performing a therapeutic interventions (i.e. client is watching a movie or TV, eating, resting, etc.); J. Waiting with clients for appointments at social service agencies, court hearings, and similar activities, in and of itself RESPONSIBILITY: 2/15/2016 Page 3 of 4 106735617 The Executive Director is responsible for the communication and implementation of this policy and any subsequent procedures that are applicable. Reviewed: 10/16/2009 09/29/2005 Revised: 10/16/2009 Approved: 10/16/2009 11/20/2003 2/15/2016 Page 4 of 4 106735617