Hospital Billing Tips Provider Reference Supplement HP Enterprise Services, Arkansas Title XIX Document Date: 5/12/2010 HP Enterprise Services Arkansas Title XIX Account 500 President Clinton Avenue, Suite 400 Little Rock, Arkansas 72201 (501) 374-6608 HP Enterprise Services and the HP Enterprise Services logo are registered trademarks of HP Enterprise Services. All other logos, trademarks or service marks used herein are the property of their respective owners. HP Enterprise Services is an equal opportunity employer and values the diversity of its people. © 2010 HP Enterprise Services. All rights reserved. Contents Contents.......................................................................................................................... 3 Introduction ..................................................................................................................... 5 Eligibility .......................................................................................................................... 6 Restricted Aid Categories ......................................................................................... 6 All Arkansas Medicaid Aid Categories ...................................................................... 9 Inpatient Hospital .......................................................................................................... 12 Exclusions .................................................................................................................. 13 Inpatient Hospital Services Benefit Limit .................................................................... 13 MUMP Applicability (Medicaid Utilization Management Program).................................. 14 MUMP Exemptions .................................................................................................... 14 MUMP Certification Request Procedure ..................................................................... 14 Arkansas Foundation for Medical Care Contact Information....................................... 15 Outpatient Hospital Services ......................................................................................... 16 Coverage ................................................................................................................... 16 Emergency Services .................................................................................................. 16 Benefit Limit for Emergency Services ..................................................................... 17 Non-Emergency Services .......................................................................................... 17 Outpatient Assessment in the Emergency Department .............................................. 17 Benefit Limit for Outpatient Assessment in the Emergency Department ..................... 18 Emergency, Non-Emergency and Related Charges ................................................... 18 Non-Emergency Charges ........................................................................................... 19 Laboratory, Radiology and Machine Test Services .................................................... 19 Benefit Limit in Outpatient Laboratory, Radiology and Machine Test Procedures ....... 20 Benefit Limits for Fetal Non-Stress Test and Fetal Ultrasound ................................... 20 Observation Bed Status ............................................................................................. 21 Observation Bed Policy Illustration ............................................................................. 21 Observation Bed Billing Information ........................................................................... 21 Benefit Limit for Non-Emergency Services ................................................................. 22 Billing for UB04 ............................................................................................................. 24 Most Common Inpatient Types of Bills: ...................................................................... 24 Type of Bill Code Structure – Three Digit Number ...................................................... 24 First Digit – Indicates Type of Facility ...................................................................... 24 Second Digit – Indicates Bill Classification .............................................................. 24 Third Digit – Indicates Frequency ........................................................................... 25 Admit Source Codes ............................................................................................... 25 Admit Source Codes (Newborn) ............................................................................. 26 Patient Status Codes .............................................................................................. 26 Condition Codes ........................................................................................................ 27 Condition Code crosswalk ...................................................................................... 27 Billing clarification: Inpatient claim type S 10/5/07 ...................................................... 27 Formula for determining total days for which to bill ..................................................... 27 eOB: 007-Total days not equal to the difference between the “From” and “To” Dates ............................................................................................................................... 27 Timely Filing ............................................................................................................... 28 Revenue Codes ......................................................................................................... 29 Hospital Billing Instructions – Paper Only ...................................................................... 42 Requesting Crossover Forms ........................................................................................ 48 Tips for Completing Crossover Forms ........................................................................... 49 3 Arkansas Medicaid Hospital Billing Tips Outpatient Crossover .............................................................................................. 52 Inpatient Crossover ................................................................................................. 54 Common Billing Errors .................................................................................................. 55 Helpful Tips and Procedures ......................................................................................... 56 Levels of Emergency Claims ...................................................................................... 56 HP Enterprise Services Contact Information ................................................................. 57 4 Introduction This Billing Tips document serves as a training supplement for Arkansas Medicaid providers but does not supersede official program documentation, including the following: Arkansas Medicaid Provider Reference manuals, Official Notices and transmittal letters published by the Division of Medical Services and distributed by HP Enterprise Services. This document focuses on Arkansas Medicaid eligibility, common policy questions and billing issues. This information is incorporated into the following quick reference sections for your convenience: Consolidated list of restricted aid categories Hospital Inpatient Hospital Outpatient, Emergent and nonemergency services Paper claims submission instructions Contacts 5 Arkansas Medicaid Hospital Billing Tips Eligibility Beneficiary eligibility for the Arkansas Medicaid program is determined at the Department of Human Services (DHS) county office. A beneficiary’s eligibility may begin and end on any day of any month. Because program eligibility is date specific, providers are required to check each beneficiary’s eligibility on the date of service and are encouraged to do so using one of the following tools: PES Arkansas Medicaid Direct Data Entry (DDE) website Both tools verify eligibility electronically for a specific date or range of dates, including retroactive eligibility for a year. For more information on eligibility, refer to Section I of the Arkansas Medicaid provider manual. Restricted Aid Categories Many providers ask a question that is closely related to eligibility: “Is there a list of aid categories that require a primary care physician?” The answer is no. Arkansas Medicaid’s primary care case management program, ConnectCare, requires Medicaid beneficiaries and waiver participants to enroll with a primary care physician (PCP) unless specifically exempt from that requirement. See these sections of your Arkansas Medicaid provider manual for more information related to eligibility: Section 171.000, which lists the groups of individuals who may not enroll with a PCP Section 176.000, which lists Medicaid covered services that do not require PCP referral On the following pages are a consolidated list of aid categories with restrictions and a complete list of aid categories taken from Section 124.000 of your Arkansas Medicaid provider manual. 6 The table below lists and briefly describes restricted aid categories. Post it at your workstation to use as a convenient quick reference: Aid Category Restriction 01 ARKids First-B Beneficiaries may have co-payment requirements. (PCP Required) Beneficiaries may be ineligible for certain services (see the ARKids First-B provider manual for exclusions.) 03 CMS (Children’s Medical Services) All services must be prior authorized by the CMS office. Non-Medicaid (No PCP Required) 04 DDS (Developmental Disability Services) DDS non-Medicaid provider ID numbers end with ‘86’. Non-Medicaid DDS non-Medicaid beneficiary ID numbers begin with ‘8888’. (NO PCP Required) Only DDS non-Medicaid providers may bill for DDS non-Medicaid beneficiaries. DDS beneficiaries may be dually eligible and receive additional services in another category. *6 Medically Needy Exceptional Beneficiaries are eligible for a full range of benefits except nursing facility and personal care. (PCP Required) *7 Spend Down (No PCP Required) (PCP required for Breast Care, 07) 08 Tuberculosis (NO PCP Required) Beneficiaries must pay toward medical expenses when income and resources exceed the Medicaid financial guidelines. Note: Aid category 07 BCC has full benefits. Beneficiary coverage includes drugs, physician services, outpatient services, rural health clinic encounters. Federally Qualified Health Center (FQHC) and clinic visits for TB-related services only. 7 Arkansas Medicaid Hospital Billing Tips Aid Category Restriction *8 QMB (Qualified Medicare Beneficiary) Medicaid pays Medicare premiums, coinsurance and deductible. (No PCP Required) If the service provided is not a Medicare covered service, Medicaid will not pay for the service under the QMB policy. Note: Aid category 18 S has full benefits. 61 PW-PL (Pregnant Woman Infants and Children Poverty level) This category contains both pregnant women and children. Providers must use the last three-(3) digits of the Medicaid ID number to determine benefits. (No PCP Required For Pregnant Woman) When the last three (3) digits are in the 100 series (i.e., 101, 102, etc.), the beneficiary is eligible as an adult and is eligible for pregnancy-related services only. (PCP Required for the Infants and children) When the last three (3) digits are in the 200 series (i.e., 201, 202, etc.), the beneficiary is eligible as a child and receives a full range of Medicaid services. Note: Plan description “PW unborn ch-noster/FP cov” indicates there is no sterilization or family planning benefits for the expectant mother. 62 PW-PE (Pregnant Woman Presumptive Eligibility) A temporary aid category that pays for ambulatory, prenatal services only. (No PCP Required) 69 Women’s Health Wavier (No PCP Required) Medicaid pays for family planning preventative services only, such as birth control or counseling. A claim for a beneficiary in this category must contain both a family planning diagnosis code and a family planning procedure code. 58, 78, 88 SLIMB (Specified Low Income Medicare Beneficiary)(SMB) Medicaid pays only their Medicare premium. (No PCP Required) 8 All Arkansas Medicaid Aid Categories The following is the full list of beneficiary aid categories. Some categories may provide a full range of benefits, limited benefits or may be a category that requires cost sharing by a beneficiary. The following codes describe each level of coverage. FR - Full range LB - Limited benefits AC - Additional cost sharing MNLB - Medically needy limited benefits Category Description Code 01 ARKIDS B ARKids First Demonstration LB, AC 07 BCC Breast and Cervical Cancer Prevention and Treatment FR 08 TB-Limited Tuberculosis – Limited Benefits LB 10 N WD NewCo Working Disabled – New Cost Sharing (N) FR, AC 10 R WD RegCo Working Disabled – Regular Medicaid Cost Sharing I FR, AC 11 AABD AABD FR 13 SSI SSI FR 14 SSI SSI FR 16 AA-EC AA-EC MNLB 17 AA-SD Aid to the Aged Medically Needy Spend Down MNLB 18 QMB-AA Aid to the Aged-Qualified Medicare Beneficiary (QMB) LB 18 S AR Seniors ARSeniors FR 20 AFDC-GRANT Transitional Employment Assistance (TEA, formerly AFDC) Medicaid FR 25 TM Transitional Medicaid FR 26 AFDC-EC AFDC Medically Needy Exceptional Category MNLB 27 AFDC-SD AFDC Medically Needy Spend Down MNLB 31 AAAB Aid to the Blind FR 33 SSI SSI Blind Individual FR 34 SSI SSI Blind Spouse FR 35 SSI SSI Blind Child FR 9 Arkansas Medicaid Hospital Billing Tips Category Description Code 36 AB-EC Aid to the Blind-Medically Needy Exceptional Category MNLB 37 AB-SD Aid to the Blind-Medically Needy Spend Down MNLB 38 QMB-AB Aid to the Blind-Qualified Medicare Beneficiary (QMB) LB 41 AABD Aid to the Disabled FR 43 SSI SSI Disabled Individual FR 44 SSI SSI Disabled Spouse FR 45 SSI SSI Disabled Child FR 46 AD-EC Aid to the Disabled-Medically Needy Exceptional Category MNLB 47 AD-SD Aid to the Disabled-Medically Needy Spend Down MNLB 48 QMB- AD Aid to the Disabled-Qualified Medicare Beneficiary (QMB) LB 49 TEFRA TEFRA Waiver for Disabled Child AC 51 U-18 Under Age 18 No Grant FR 52 ARKIDS A Newborn FR 56 U-18 EC Under Age 18 Medically Needy Exceptional Category MNLB 57 U-18 SD Under Age 18 Medically Needy Spend Down MNLB 58 QI-1 Qualifying Individual-1 (Medicaid pays only the Medicare premium. LB 61 PW-PL Women’s Health Waiver - Pregnant Women, Infants & Children Poverty Level (SOBRA). A 100 series suffix (the last 3 digits of the ID number) is a pregnant woman; a 200 series suffix is an ARKids-First-A child. LB (for the pregnant woman only) FR (for SOBRA children) 61 PW “Unborn Child” Pregnant Women PW Unborn CH-no Ster cov – Does not cover sterilization or any other family planning services. LB (for the pregnant woman only) 62 PW-PE Pregnant Women Presumptive Eligibility LB 63 ARKIDS A SOBRA Newborn FR 65 PW-NG Pregnant Women No Grant FR 10 Category Description Code 66 PW-EC Pregnant Women Medically Needy Exceptional Category MNLB 67 PW-SD Pregnant Women Medically Needy Spend Down MNLB 69 FAM PLAN Women’s Health Waiver (Family Planning) LB 76 UP-EC Unemployed Parent Medically Needy Exceptional Category MNLB 77 UP-SD Unemployed Parent Medically Needy Spend Down MNLB 80 RRP-GR Refugee Resettlement Grant FR 81 RRP-NG Refugee Resettlement No Grant FR 86 RRP-EC Refugee Resettlement Medically Needy Exceptional Category MNLB 87 RRP-SD Refugee Resettlement Medically Needy Spend Down MNLB 88 SLI-QMB Specified Low Income Qualified Medicare Beneficiary (SMB) (Medicaid pays only the Medicare premium.) LB 91 FC Foster Care FR 92 IVE-FC IV-E Foster Care FR 96 FC-EC Foster Care Medically Needy Exceptional Category MNLB 97 FC-SD Foster Care Medically Needy Spend Down MNLB 11 Arkansas Medicaid Hospital Billing Tips Inpatient Hospital Inpatient hospital services are defined in the Arkansas Medical Assistance Program as those items and services ordinarily furnished by the hospital for care and treatment of inpatients and are provided under the direction of a licensed practitioner (physician or dentist with staff affiliation) of a facility maintained primarily for treatment and care of injured, disabled or sick persons. Such inpatient services must be medically justified, documented, certified and re-certified by the Quality Improvement Organization (QIO) and are payable by Medicaid if provided on a Medicaid-covered day. A Medicaid-covered day is defined as a day for which the beneficiary is Medicaid eligible, the patient’s inpatient benefit has not been exhausted, the patient’s inpatient stay is medically necessary, the day is not part of a hospital stay for a non-payable procedure or non-authorized procedure and the claim is filed on time. See Section III of your provider manual for reference to “Timely Filing.”) The following services are covered inpatient hospital services if medically necessary for treatment of the patient and if the date of service is a Medicaid-covered day: A. Accommodation - The type of room provided for the patient while receiving inpatient hospital services. The Medicaid Program will cover the semi-private room or ward accommodations and intensive care. A private room will only be covered when such accommodations are medically necessary, as certified by the patient’s attending physician. Private rooms are considered medically necessary only when the patient’s condition requires him or her to be isolated to protect his or her health or welfare or to protect the health of others. B. Operating Room - Operating room charges for services and supplies associated with surgical procedures are covered inpatient hospital services. C. Anesthesia - Anesthesia charges for services and/or supplies furnished by the hospital are covered inpatient hospital services. D. Blood Administration - Blood, blood components and blood administration charges are covered when not available to the beneficiary from other sources. Hospitals are encouraged to replace blood that is used by a Medicaid beneficiary through his or her friends and relatives or through the Red Cross whenever possible. E. Pharmacy - Drugs and biologicals furnished by the hospital for the care and treatment of patients are covered inpatient hospital services. Take-home drugs are non-covered inpatient hospital services under the Arkansas Medicaid Program. F. Radiology and Laboratory - The coverage of inpatient hospital services includes the non-physician services related to machine tests, laboratory and radiology procedures provided to inpatients. The hospital where the patient is hospitalized will be responsible for providing or securing these services. The party who furnishes these non-physician services is permitted to bill only the hospital. If a patient is transferred to another hospital to receive services on an outpatient basis, the cost of the transfer is included in the hospital reimbursement amount. The ambulance company may not bill Medicaid or the beneficiary for the service. G. Medical, Surgical and Central Supplies - Necessary medical and surgical supplies and equipment that are furnished by the hospital for the care and 12 treatment of patients are covered inpatient hospital services. Supplies and equipment for use outside the hospital are not covered by Medicaid. H. Physical and Inhalation Therapy - Physical and inhalation therapy and other necessary services, as well as supply charges for these services that are furnished by the hospital, are covered inpatient hospital services. I. Delivery Room - Delivery room charges for services and supplies associated with obstetrical procedures are covered inpatient hospital services. J. Other – Other non-covered services not specified above. Exclusions The following items are not covered as inpatient hospital services: A. Beauty shop B. Cot for visitors C. Meals for visitors D. Television E. Telephone F. Guest tray G. Private duty nurse H. Take-home drugs and supplies I. Services not reasonable or necessary for the treatment of an illness or injury J. Private room (unless physician certifies that it is medically necessary or unless no semi-private rooms are available) K. Autopsies Medicaid does not cover services that are cosmetic, experimental, not medically necessary or that are not generally accepted by the medical profession. Medicaid does not cover services that are not documented by diagnoses that certify medical necessity. Arkansas Medicaid has identified some ICD-9-CM diagnosis codes that do not certify medical necessity. See sections 272.460 and 272.470 of the Hospital provider manual for diagnosis codes that are not covered by Arkansas Medicaid. Inpatient Hospital Services Benefit Limit A. There is no benefit limit for acute care/general and rehabilitative hospital inpatient services for beneficiaries under age 21 in the Child Health Services (EPSDT) Program. Inpatient services must be approved by the QIO as medically necessary. B. The benefit limit for acute care/general and rehabilitative hospital inpatient services is 24 paid inpatient days per state fiscal year (July 1 through June 30) for Medicaid beneficiaries aged 21 and older. C. Extension of the 24-day inpatient benefit is unavailable. D. Inpatient stays that are prior authorized for heart, liver and lung transplants are not counted toward the 24-day inpatient benefit limit. 13 Arkansas Medicaid Hospital Billing Tips MUMP Applicability (Medicaid Utilization Management Program) A. Medicaid covers up to 4 days of inpatient service with no certification requirement, except in the case of a transfer, subject to retrospective review for medical necessity. B. If a patient is not discharged before or during the fifth day of hospitalization, additional days are covered only if certified by Arkansas Foundation for Medical Care (AFMC). C. When a patient is transferred from one hospital to another, the stay must be certified from the first day. MUMP Exemptions A. Medicaid beneficiaries under age 1 at the time of admission are exempt from MUMP requirements for dates of service before their first birthday. B. The MUMP does not apply to inpatient stays for bone marrow, liver, liver/bowel, heart, lung, skin and pancreas/kidney transplant procedures. C. When there is primary coverage by a third party resource and the provider seeks secondary coverage by Medicaid, Medicaid covers the same number of inpatient days as the primary resource whether the number of covered days is less than, equal to or greater than four. Therefore, MUMP certification is not required in this circumstance. MUMP Certification Request Procedure When a patient is transferred from another hospital or when a patient’s attending physician determines the patient should not be discharged by the fifth day of hospitalization, utilization review or case management personnel may contact AFMC and request an extension of inpatient days. See section 212.530 of the Hospital provider manual for more information. A. The following information is required: 1. Patient name and address (including ZIP code) 2. Patient birth date 3. Patient Medicaid number 4. Admission date 5. Hospital name 6. Hospital provider identification number 7. Attending physician provider identification number 8. Principal diagnosis and other diagnoses influencing this stay 9. Surgical procedures performed or planned 10. The number of days being requested for continued inpatient care 11. All available medical information justifying or supporting the necessity of continued stay in the hospital. 14 B. AFMC may be contacted between 8:30 a.m. and 5:00 p.m., Monday through Friday, except state holidays. Calls are limited to 10 minutes to allow equal access to all providers. C. Calls for extension of days may be made at any time during the inpatient stay, except in the case of a transfer from another hospital (see section 212.530). Arkansas Foundation for Medical Care Contact Information In-state and out-of-state toll free for inpatient reviews only 1-800-426-2234 General telephone contact, local or long distance - Fort Smith (479) 649-8501 . 1-877-650-2362 Fax for CHMS only (479) 649- 0776 Fax (479) 649-0799 Mailing address Arkansas Foundation for Medical Care, Inc PO Box 180001 Fort Smith, AR 72918-0001 Physical site location 2201 Brooken Hill Drive Fort Smith, AR 72908 Office hours 8 30 a.m. until 5 00 p.m. (Central Time), Monday through Friday, except holidays 15 Arkansas Medicaid Hospital Billing Tips Outpatient Hospital Services Outpatient hospital services are preventive, diagnostic, therapeutic, rehabilitative or palliative services that: A. Are furnished to outpatients and B. Except in the case of nurse midwife services, are furnished by or under the direction of a physician or dentist. Coverage Medicaid covers medically necessary outpatient services typically available in hospitals. For the purposes of reimbursement determination and benefit limitation, outpatient hospital services are divided into four types of service: A. Emergency services B. Non-emergency services C. Therapy and treatment services D. Outpatient surgical procedures Emergency Services A. Emergency services are inpatient or outpatient hospital services that a prudent layperson with an average knowledge of health and medicine would reasonably believe are necessary to prevent death or serious impairment of health and which, because of the danger to life or health, must be obtained at the most accessible hospital available and equipped to furnish those services. B. Emergency services comprise the following non-physician facility accommodations and services. 1. Initial assessment to evaluate the patient’s complaint or presenting condition. a. Assessment is included in the coverage of the basic emergency or nonemergency service. b. If, following assessment, the patient is discharged or leaves the facility without being treated for an emergent or non-emergent condition, only the assessment and related medically necessary diagnostic services are covered. 2. Treatment room and related non-physician services. 3. Outpatient hospital emergency supplies. 4. Outpatient hospital emergency drugs and injections. C. Emergency services do not require prior authorization when deemed a true emergency. D. Emergency services do not require a primary care physician (PCP) referral when deemed a true emergency. 16 Benefit Limit for Emergency Services Emergency services are subject to retrospective review by the QIO; therefore, no benefit limits are placed on emergency services. Special billing procedures are required in order for emergency claims to bypass the benefit limitation audits. See Section 272.400 of the Hospital provider manual for special billing instructions. Non-Emergency Services A. Non-emergency services in the emergency department and outpatient hospital clinic services are not covered separately on the same date of service as an inpatient admission. B. Coverage of outpatient surgeries and treatment/therapy services include the coverage of outpatient hospital clinic services (room) and basic non-emergency services (room) in the emergency department that occur on the same date of service. C. See sections 172.100 and 172.200 of your provider manual for exceptions to the PCP referral requirement. The basic non-emergency outpatient facility service is provision of a treatment/examination room with non-physician staffing and routine disposable supplies. A. Coverage of the basic non-emergency facility service is included in the coverage of outpatient surgery and most treatment/therapy services. B. Diagnostic lab, X-ray and machine tests are covered separately from the basic non-emergency service. C. Some services, such as observation bed or fetal monitoring, may be covered separately when provided in conjunction with the basic non-emergency service. Outpatient Assessment in the Emergency Department Assessment does not require a PCP referral; however, the individual being assessed must be enrolled with a PCP in order for the assessment to be covered. A. If a Medicaid beneficiary is not already enrolled with a PCP when he or she presents to the outpatient department, hospital staff may enroll the individual via the Medicaid Voice Response System (VRS). B. PCP enrollment on the same day as outpatient assessment in the emergency department permits coverage of the assessment without PCP referral. C. Medicaid pays the hospital an additional PCP enrollment fee as well. 17 Arkansas Medicaid Hospital Billing Tips Benefit Limit for Outpatient Assessment in the Emergency Department Outpatient assessment in the emergency department is included in the benefit limit for non-emergency outpatient hospital services. See section 215.020 of the Hospital provider manual for detailed information. Emergency, Non-Emergency and Related Charges National Code Local Code Local Code Description 450* Z0646 Emergency Room Coverage. Condition code 88 required. 459* Z0647 Non-emergency Service Room Charge. This Service Room Charge includes supplies, drugs and injections. 622* Z0648 Outpatient Hospital Supplies - emergency only. 250* Z0649 Outpatient Hospital drugs and injection; emergency only. *Revenue code 18 Non-Emergency Charges The following procedure codes may be billed in conjunction with procedure code 459* (Z0647) – “Other non-emergency service”, which includes room charge: A. HCPCS Procedure Codes 9401094770 94642 96913 99199 J1600 J2290 J2790 J2910 J3420 J9000J9999 Medicaid Emergency Room Visits Referral Hospital Bills Medicaid Pays Referral is not Required Rev code 451 $15.00 Plus Ancillary Charges Rev code 459 $12.00 Plus Ancillary Charges No Drugs or Supplies Referral Required 450 Referral Not Required Enrollment Fee 622 250 Rev code 960 Service Assess and Screen You cannot bill if any form of treatment has already been provided. Does not count as one of the 12 outpatient visits. Patients under 21 are not limited to 12 visits. Non -Emergency After assessment treatment was administered. Counts as one of the 12 outpatient visits. Patients under 21 are not limited to 12 visits $51.00 Plus Ancillary Charges Supplies Drugs and Supplies Paid True Emergency Does not count as one of the 12 outpatient visits. $5.00 PCP Enrollment Fee Arkansas Medicaid reimburses Hospitals a fee for enrolling patients that do not have a PCP. You can call the (PCP) Enrollment Voice Response System 1.800.805.1512. Physician Bills Medicaid Pays T1015 $24.20 T1015 Modifier U1 $31.90 99281 99282 99283 99284 99285 $22.00 $35.00 $53.90 $71.50 $83.75 Laboratory, Radiology and Machine Test Services Laboratory and X-ray services are mandatory services in the Title XIX (Medicaid) Program. The Arkansas Title XIX State Plan describes the services thus covered as: 19 Arkansas Medicaid Hospital Billing Tips “Other lab and X-ray services when ordered and provided by a physician or under the direction of a physician or other licensed practitioner of the healing arts within the scope of his or her practice as defined by State law in the practitioner’s office or outpatient hospital setting or by a certified independent lab that meets requirements for participation in Title XVIII.” A. Laboratory, radiology and machine test procedures are covered in conjunction with each of the four categories of outpatient services listed in this manual. B. Laboratory, radiology and machine test procedures are also covered in hospitals as reference services for non-patients. Refer to the special billing procedures that apply to reference diagnostic services for non-patients. Benefit Limit in Outpatient Laboratory, Radiology and Machine Test Procedures Arkansas Medicaid limits payment for outpatient laboratory, radiology and machine test procedures to a total of $500.00 per year per beneficiary aged 21 and older. A. This yearly limit is based on the state fiscal year, July 1 through June 30. B. This limitation applies to payments made to the following providers, individually or in any combination: outpatient hospitals, independent laboratories, physicians, osteopaths, podiatrists, certified nurse-midwives and nurse practitioners. C. Requests for extensions of this benefit are considered for beneficiaries who require supportive treatment for maintaining life. D. Extension of this benefit is automatic for patients whose primary diagnosis for the service furnished is in the following list: 1. Malignant neoplasm (ICD-9-CM code range 140.0 through 208.91) 2. HIV infection and AIDS (ICD-9-CM code 042) 3. Renal failure (ICD-9-CM code range 584 through 586) E. Magnetic Resonance Imaging (MRI) is exempt from the $500.00 outpatient laboratory and X-ray annual benefit limit. Medical necessity for each MRI must be documented in the beneficiary’s medical record. Refer to Section 270.000 of the Hospital provider manual for billing information. F. Cardiac catheterization procedures are exempt from the $500.00 outpatient laboratory and X-ray annual benefit limit. Medical necessity for each procedure must be documented in the beneficiary’s medical record. G. There are no benefit limits on outpatient laboratory, radiology and machine test procedures for beneficiaries under age 21 in the Child Health Services (EPSDT) Program, except for fetal non-stress test and fetal ultrasounds. See Section 215.041 of the Hospital provider manual. Benefit Limits for Fetal Non-Stress Test and Fetal Ultrasound A. Fetal echography (ultrasound) is limited to two (2) per pregnancy. B. Fetal non-stress test is limited to two (2) per pregnancy. C. Extension of benefits for these procedures will be considered for reasons of medical necessity. 20 Observation Bed Status Observation bed status is an outpatient designation. Coverage of hospital observation services is contingent upon medical service providers' following Arkansas Medicaid criteria regarding inpatient and outpatient status. A. If a patient is expected to remain in the hospital for less than 24 consecutive hours and this expectation is realized, the hospital and the physician should consider the patient an outpatient; i.e., the patient is an outpatient unless the physician has admitted him or her as an inpatient. B. If the physician or hospital expects the patient to remain in the hospital for 24 hours or more, Medicaid deems the patient admitted at the time the patient’s medical record indicates the existence of such an expectation, regardless of whether the physician has formally admitted the patient. C. Medicaid also deems a patient admitted to inpatient status at the time the patient has remained in the hospital for 24 consecutive hours, even though the physician or hospital may have had no prior expectation of a stay of that or greater duration. D. If a patient receives any outpatient services (including observation services) and is subsequently admitted to inpatient status on the same date of service, Medicaid's coverage of the inpatient service includes coverage of the outpatient services. E. Medicaid covers observation to perform external fetal monitoring of a patient in suspected labor, if the hospital does not subsequently admit the patient to inpatient status on the same date of service as the initiation of external fetal monitoring. Observation Bed Policy Illustration The following table gives examples of appropriate billing for hospital services involving patients in observation bed status. The billing instructions in the third and fourth columns do not necessarily include all services for which the hospital may bill. For instance, they do not state that you may bill for lab, X-ray, emergency room, etc. The purpose of this table is to illustrate Arkansas Medicaid observation bed policy and Medicaid criteria determining inpatient and outpatient status. Observation Bed Billing Information Use code 760* (Z1554) to bill for Observation Bed. One unit of service on the CMS1450 (UB-04) outpatient claim equals 1 hour of service. Medicaid will cover up to 8 hours of hospital observation per date of service. When a physician admits a patient to observation subsequent to providing emergency or non-emergency services in the emergency department, the hospital may bill the observation bed code 760* (Z1554) and the appropriate procedure code for emergency room 450* (Z0646) or non-emergency room 459* (Z0647). Condition code 88 must be billed to indicate an emergency claim. You may not bill 622* (Z0648) or 250* (Z0649): A. Alone or in conjunction with only one another. 21 Arkansas Medicaid Hospital Billing Tips B. With the non-emergency room procedure code 459* (Z0647). C. With an outpatient surgical procedure. D. Without code 450* (Z0646). *Revenue code OBSERVATION BED STATUS POLICY ILLUSTRATION Patient is Admitted to Observation Patient is: For Tuesday Services, the Hospital: For Wednesday Services, the Hospital: Tuesday, 3:00 PM Still in Observation Wednesday, 3:00 PM May bill Medicaid for up to 8 hours of medically necessary Observation Bed Status. Must admit the patient to inpatient status at 3:00 PM. Tuesday, 3:00 PM Discharged Wednesday 12:00 PM (noon) May bill Medicaid for up to 8 hours of medically necessary Observation Bed Status. May bill Medicaid for up to 8 hours of medically necessary Observation Bed Status. Tuesday, 3:00 PM Discharged Wednesday 4:00 PM May bill Medicaid for up to 8 hours of medically necessary Observation Bed Status. Appropriate level of Initial Hospital Care Tuesday, 3:00 PM, after outpatient surgery Discharged Wednesday 10:00 AM Must bill Medicaid for outpatient surgery. May bill Medicaid for up to 8 hours of medically necessary Observation Bed Status. Benefit Limit for Non-Emergency Services A. Non-emergency outpatient hospital services are: 1. Non-emergency outpatient hospital and related physician services, and 2. Outpatient hospital treatment and therapy services and related physician services. B. Beneficiaries aged 21 and older are limited to a total of 12 non-emergency outpatient hospital visits per state fiscal year, July 1 through June 30. 1. The outpatient hospital benefit limit includes outpatient hospital services provided in an acute care/general hospital, a rehabilitative hospital or both. 2. Treatment and therapy services are included in the non-emergency outpatient hospital services limit of 12 visits per state fiscal year. 3. Services that Medicaid covers separately when furnished in conjunction with one another and that occur during the same outpatient encounter 22 count against this benefit limit as only one non-emergency outpatient hospital service. C. Requests for extension of this benefit are considered for patients who require supportive treatment for maintaining life. D. Extension of this benefit is automatic for patients whose primary diagnosis for the service furnished is in the following list: 1. 2. 3. 4. Malignant neoplasm (ICD-9-CM code range 140.0 through 208.91) HIV infection and AIDS (ICD-9-CM code 042) Renal failure (ICD-9-CM code range 584 through 586) Pregnancy (ICD-9-CM code range 630 through 677, with applicable 4th and 5th digits; and diagnosis codes V22, V23 and V28, with applicable 4th digits) E. Beneficiaries under age 21 in the Child Health Services (EPSDT) Program are not benefit-limited, except with respect to the services listed in section 215.021 of the Hospital provider manual. 23 Arkansas Medicaid Hospital Billing Tips Billing for UB04 Most Common Inpatient Types of Bills: 111 – Complete Claim 112 – First Interim Claim 113 – Interim Claim 114 – Last Interim Claim Type of Bill Code Structure – Three Digit Number First Digit – Indicates Type of Facility Code Description 1 Hospital 2 Skilled Nursing 3 Home Health 4 Christian Science Hospital 5 Christian Science Extended 6 Intermediate Care 7 Clinic 8 Special Facility Second Digit – Indicates Bill Classification Code Description 1 Inpatient (including Medicare Part A) 2 Inpatient (Medicare Part B Only) 3 Outpatient 4 Outpatient – Other (Medicare Use Only) 4 Outpatient – Non-Patient (Medicaid & Medicare) 5 Intermediate Care Level I 6 Intermediate Care Level II 7 Intermediate Care Level III 8 Swing Beds 0 Outpatient – Emergency Services 24 Third Digit – Indicates Frequency Code Description 0 Non – Payment/Zero Claim 1 Admit thru discharge claim 2 Interim FIRST claim 3 Interim CONTINUING claim 4 Interim LAST claim 5 At charges only claim 6 Adjustment of prior claim 7 Replacement of prior claim 8 Void/Cancel of prior claim 9 Reserved for national assignment Admit Source Codes Code Description 1 Physician Referral 2 Clinic Referral 3 HMO Referral 4 Transfer from a hospital (*Different facility) 5 Transfer from a skilled nursing facility 6 Transfer from another health care facility 7 Emergency Room 8 Court/Law Enforcement 9 Information Not Available A Transfer from a Critical Access Hospital B Transfer from another home health agency C Readmission to same home health agency D Transfer from hospital inpatient in the same facility resulting in a separate claim to the payer 25 Arkansas Medicaid Hospital Billing Tips Admit Source Codes (Newborn) Code Description 1 Normal Delivery 2 Premature Delivery 3 Sick Baby 4 Extramural Birth 9 Information not available Patient Status Codes Code Description 01 Discharged to Home or Self Care 02 Discharged/transferred to another short-term facility 03 Discharged/transferred to Skilled Nursing Facility 04 Discharged/transferred to Intermediate Care Facility 05 Discharged/transferred to another type of institution 06 Discharged/transferred to home under care of organized home health service organization 07 Left against medical advice 20 Expired 30 Still patient 43 Discharged/transferred to a federal health care facility 61 Discharged/transferred to hospital-based Medicare approved swing bed 62 Discharged/transferred to an inpatient rehabilitation facility (IRF) including rehabilitation distinct part units of a hospital 63 Discharged/transferred to a Medicare certified long-term care hospital (LTCH) 64 Discharged/transferred to a nursing facility certified under Medicaid but not certified under Medicare 65 Discharged/transferred to a psychiatric hospital or psychiatric distinct part unit of a hospital 26 Condition Codes Condition Code crosswalk Inpatient claims and some outpatient claims require condition codes when you bill for facility services. The table below provides the required condition codes for both paper and electronic billing: Use Paper Claims Electronic Claims Inpatient claims resulting from EPSDT 80 A1 Inpatient claims for a woman who delivered AB 80 Inpatient claims for a newborn AN 81 Inpatient claims not related to a birth AX 82 Outpatient Emergency room claims None/(TOB=101) 88 (TOB=131) Semi-private room 38 38 Private room, medically necessary 39 39 Renal dialysis self-training 73 73 Renal dialysis – home 74 74 Billing clarification: Inpatient claim type S 10/5/07 Bill covered and non-covered days in fields 39 through 41 of the UB04 claim form. In the Code column, enter 80 for covered days or 81 for non-covered days. In the Value Code Amount column, enter total units billed to the left of the vertical dotted line and enter two zeroes to the right of the vertical dotted line. If you do not enter this information correctly, your claim will be denied and will have to be reprocessed Formula for determining total days for which to bill eOB: 007-Total days not equal to the difference between the “From” and “To” Dates A. Verify that the sum of Covered Days and Non-Covered Days equals “Thru” minus the “From” date unless Patient Status code is 30. Then the Covered Days equals the “Thru” date minus the “From” date plus one. B. “Thru” date minus “From” date unless Patient Status code is 30. Then the Covered Days equals the “Thru” date minus the “From” date plus one. C. Both - If the admittance date equals the discharge date, the system allows for one day of service. 27 Arkansas Medicaid Hospital Billing Tips Formula: “Thru Date” – “From Date” = “Number of Days” Example: For a date of service of 06/24/10 through 06/30/10, your calculations would be: 30 - 24 6 If the Patient Status code is 30 or 31 and still a patient (add 1 day.) Patient Status code 01 is Admit Thru Discharged; then the total is 6 days. Timely Filing A clean claim (i.e., a claim with no errors) must be submitted no later than 12 months from the date of service. The 12-month filing deadline applies to all claims. Providers cannot electronically transmit claims to HP Enterprise Services for dates of service over 12 months old. Timely filing of Medicare-Medicaid crossover claims is required. If a provider bills Medicare within the 12-month Medicaid filing limit and Medicare pays the claim after the 12 month filing limit, Medicaid will pay their portion of the claim if the Medicare claim is submitted to HP Enterprise Services within 6 months of the Medicare paid date. Medicare crossover claims that do not crossover from Medicare to Medicaid can be billed electronically on the Provider Electronic Solution (PES) software. 28 Revenue Codes Subcategory Code 001 011x Description Total charge Room and board—private (medical or general) 012X Room and board— semiprivate two bed (medical or general) 013X Room and board— semiprivate— three and four beds 014X Room and board—private (deluxe) Last Digit Description Standard Abbreviation 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 General classification Medical/surgical/gyn OB Pediatric Psychiatric Hospice Detoxification Oncology Rehabilitation Other General classification Medical/surgical/gyn OB Pediatric Psychiatric Hospice Detoxification Oncology Rehabilitation Other General classification Medical surgical/gyn OB Pediatric Psychiatric Hospice Detoxification Oncology Rehabilitation Other General classification Medical surgical/gyn OB Pediatric Psychiatric Hospice Detoxification Oncology Rehabilitation Other Room board/PVT Med-SUR-GY/PVT OB/PVT Peds/PVT Psych/PVT Hospice/PVT Detox/PVT Oncology/PVT Rehab/PVT Other/PVT Room Board//Semi Med-Sur-Gy/2Bed OB/2Bed Peds/2Bed Pstay/2Bed Hospice/2Bed Detox/2Bed Oncology/2Bed Rehab/2Bed Other/2Bed Room-Board/3and4Bed Med-Sur-Gy/3and4Bed OB/3and4Bed Peds/3and4Bed Psych/3and4Bed Hospice/3and4Bed Detox/3and4Bed Oncology/3and4Bed Rehab/3and4Bed Other/3and4Bed Room-Board/PVT/DLX Med-Sur-Gy/DLX OB/DLX Peds/DLX Psych/DLX Hospice/DLX Detox/DLX Oncology/DLX Rehab/DLX Other/DLX 29 Arkansas Medicaid Hospital Billing Tips Subcategory Code 015X Description Room and board ward (medical or general) 016X Room and board—other 017X Nursery 018X Leave of absence 019X Subacute care 020X Intensive care Last Digit 0 1 2 3 4 5 6 7 8 9 0 4 7 9 0 1 2 3 4 9 0 1 2 3 4 5 9 0 1 2 3 4 9 0 1 2 3 4 6 7 8 9 Description General classification Medical surgical/gyn OB Pediatric Psychiatric Hospice Detoxification Oncology Rehabilitation General Classification General classification Sterile environment Self care Other General classification Newborn – Level I Newborn – Level II Newborn – Level III Newborn – Level IV Other General classification Reserved Patient convenience Therapeutic leave ICF/MR—any reason Nursing home (for hospitalization) Other leave of absence General classification Subacute care – Level I Subacute care – Level II Subacute care – Level III Subacute care – Level IV Other subacute care General classification Surgical Medical Pediatric Psychiatric Intermediate ICU Burn care Trauma Other intensive care Standard Abbreviation Room-Board/PVT/Ward Med-Sur-Gy/Ward OB/Ward Peds/Ward Psych/Ward Hospice/Ward Detox/Ward Oncology/Ward Rehab/Ward Other/Ward RandB RandB/Sterile RandB/Self RandB/Other Nursery Nursery/Level I Nursery/Level II Nursery/Level III Nursery/Level IV Nursery/Other Leave of Absence or LOA LOA/Pt Conv LOA/Therapeutic LOA/ICF/MR LOA/Nurs Home LOA/Other Subacute Subacute/LevelI Subacute/Level II Subacute/Level III Subacute/Level IV Subacute/Other Intensive Care or ICU ICU/Surgical ICU/Medical ICU/Peds ICU/Stay ICU/Intermediate ICU/Burn Care ICU/Trauma ICU/Other 30 Subcategory Code 021X Description Coronary care 022X Special charges 023X Incremental nursing charge rate 024X All-inclusive ancillary 025X Pharmacy (also see 063X, an extension of 025X) 026X IV therapy 027X Medical/surgical supplies Last Digit 0 1 2 3 4 9 0 1 2 3 4 9 0 1 2 3 4 5 0 1 2 3 9 0 1 2 3 4 5 0 1 2 3 4 9 0 1 2 3 4 5 6 7 8 9 Description General classification Myocardial infarction Pulmonary care Heart transplant Intermediate CCU Other coronary care General classification Admission charge Technical support charge UR service charge Late discharge, medically necessary Other special charges General classification Nursery OB ICU CCU Hospice General classification Basic Comprehensive Specialty Other all-inclusive ancillary General classification Generic drugs Nongeneric drugs Take hospice drugs Drugs incident to other diagnostic services Drugs incident to radiology General classification Infusion pump IV therapy/pharmacy svcs IV therapy/drug/supply delivery IV therapy/supplies Other IV therapy General classification Nonsterile supply Sterile supply Take-home supplies Prosthetic/orthotic devices Pacemaker Intraocular lens Oxygen—take home Other implants Other supplies/devices Standard Abbreviation Coronary Care or CCU CCU/Myo Infarc CCU/Pulmonary CCU/Transplant CCU/Intermediate CCU/Other Special Charges Admit Charge Tech Suppt Chg UR Charge Late Disch/Med Nec Other Spec Chg Nursing Increm Nur Incr/Nursery Nur Incr/OB Nur Incr/ICU Nur Incr/CCU Nur Incr/Hospice All Incl Ancil All Incl Basic All Incl Comp All Incl Special All Incl Ancil/Other Pharmacy Drugs/Generic Drugs/Non-Generic Drugs/Take Home Drugs/Incident Odx Drugs/Incident Rad IV Therapy IV Ther/Infsn Pump IV Ther/Pharm/Svc IV Ther/Drug/Supply Delv IV Ther/Supplies IV Therapy/Other Med-Sur Supplies Non-Ster Supply Sterile Supply Take Home Supply Prosth/Orth Dev Pace Maker Intra Oc Lens O2 Take Home Supply/Implants Supply/Other 31 Arkansas Medicaid Hospital Billing Tips Subcategory Code 028X Description Oncology 029X Durable medical equipment (other than renal) 030X Laboratory 031X Laboratory pathological 032X Radiology— diagnostic 033X Radiology— therapeutic and/or chemotherapy administration Last Digit 0 9 0 1 2 3 4 9 0 1 2 3 4 5 6 7 9 0 1 2 4 9 0 1 2 3 4 9 0 1 2 3 5 034X Nuclear medicine 035X CT scan 9 0 1 2 9 0 1 2 9 Description General classification Other oncology General classification Rental Purchase of new DME Purchase of used DME Supplies/drugs for DME effectiveness (home health agency only) Other equipment General classification Chemistry Immunology Renal patient (home) Nonroutine dialysis Hematology Bacteriology and microbiology Urology Other laboratory General classification Cytology Histology Biopsy Other laboratory pathological General classification Angiocardiography Arthrography Arteriography Chest X-ray Other radiology—diagnostic General classification Chemotherapy administration—injected Chemotherapy administration—oral Radiation therapy Chemotherapy administration—IV Other radiology—therapeutic General classification Diagnostic Therapeutic Other nuclear medicine General classification Head scan Body scan Other CT scans Standard Abbreviation Oncology Oncology/Other Med Equip/Durab Med Equip/Rent Med Equip/New Med Equip/Used Med Equip/Supplies/Drugs Med Equip/Other Laboratory or (Lab) Lab/Chemistry Lab/Immunology Lab/Renal Home Lab/Nr Dialysis Lab/Hematology Lab/Bact-Micro Lab/Urology Lab/Other Pathology Lab Pathol/Cytology Pathol/Hystol Pathol/Biopsy Pathol/Other DX X-Ray DX X-Ray/Angio DX X-Ray/Arth DX X-ray/Arter DX X-ray/Chest DX X-ray/Other RX X-Ray Chemother/Inj Chemother/Oral Radiation RX Chemotherp-IV RX X-ray/Other Nuclear Medicine Nuc Med/DX Nuc Med/RX Nuc Med/Other CT Scan CT Scan/Head CT Scan/Body CT Scan/Other 32 Subcategory Code 036X 037X Description Operating room services Anesthesia Last Digit 0 1 2 7 9 0 1 2 038X Blood 039X Blood and blood component administration, processing and storage Other imaging services 040X 041X Respiratory services 042X Physical therapy 4 9 0 1 2 3 4 5 6 7 9 0 1 9 0 1 2 3 4 9 0 2 3 9 0 1 2 3 4 9 Description General classification Minor surgery Organ transplant other than kidney Kidney transplant Other operating room svcs General classification Anesthesia incident to radiology Anesthesia incident to other diagnostic services Acupuncture Other anesthesia General classification Packed red cells Whole blood Plasma Platelets Leucocytes Other components Other derivatives (cryopricipitates) Other blood General classification Administration (e.g., transfusions) Other blood storage and processing General classification Diagnostic mammography Ultrasound Screening mammography Position emission tomography Other imaging services General classification Inhalation services Hyperbaric oxygen therapy Other respiratory services General classification Visit charge Hourly charge Group rate Evaluation or reevaluation Other physical therapy Standard Abbreviation OR Services OR/Minor OR/Organ Trans OR/Kidney Trans OR/Other Anesthesia Anesthe/Incident Rad Anesthe/Incident Other DX Anesthe/Acupunc Anesthe/Other Blood Blood/Pkd Redt Blood/Whole Blood/Plasma Blood/Platelets Blood/Leucocytes Blood/Components Blood/Derivatives Blood/Other Blood/Stor – Proc Blood/Admin Blood/Other Stor Image Service Diag Mammography Ultra Sound Scrn Mammography Pet Scan Other Imag Svs Respiratory Svc InhalationSvc Hyperaric O2 Other Respir Svs Physical Therp Phys Therp/Visit Phys Therp/Hour Phys Therp/Group Phys Therp/Eval Other Phys Therp 33 Arkansas Medicaid Hospital Billing Tips Subcategory Code 043X Description Occupational therapy 044X Speech-language pathology 045X Emergency room Last Digit 0 1 2 3 4 9 0 1 2 3 4 9 Description General classification Visit charge Hourly charge Group rate Evaluation or reevaluation Other occupational therapy General classification Visit charge Hourly charge Group rate Evaluation or reevaluation Other speech-language pathology General classification EMTALA emergency medical screening services ER beyond EMTALA screening Urgent care Other emergency room General classification Other pulmonary function General classification Diagnostic Treatment Other audiology General classification Cardiac cath lab Stress test Echocardiology Other cardiology General classification Other ambulatory surgical care Standard Abbreviation Occupation Ther Occup Therp/Visit Occup Therp/Hour Occup Therp/Group Occup Therp/Eval Other Occup/Ther Speech Pathol Speech Path/Visit Speech Path/Hour Speech Path/Group Speech Path/Eval Other Speech Pat 0 General classification Outpatient Svc 9 0 1 2 3 4 5 6 7 9 Other outpatient service General classification Chronic pain center Dental clinic Psychiatric clinic OB-GYN clinic Pediatric clinic Urgent care clinic Family practice clinic Other clinic Outpatient/Other Clinic Chronic Pain Cl Dental Clinic Psych Clinic OB-GYN Clinic Peds Clinic Urgent Clinic Family Clinic Other Clinic 0 1 2 046X 047X Pulmonary function Audiology 048X Cardiology 049X Ambulatory surgical care 050X Outpatient services 051X Clinic 6 9 0 9 0 1 2 9 0 1 2 3 9 0 9 Emerg Room ER/EMTALA ER/Beyond EMTALA Urgent Care Other Emer Room Pulmonary Func Other Pulmon Func Audiology Audiology/DX Audiology/RX Other Audiology Cardiology Cardiac Cath Lab Stress Test Echocardiology Other Cardiology Ambul Surg Other Ambl Surg 34 Subcategory Code 052X Description Free-standing clinic 053X Osteopathic services 054X Ambulance Last Digit 0 1 2 3 6 9 0 1 9 0 1 2 3 4 5 6 7 8 055X Skilled nursing 056X Medical social services 057X Home health— Home health aide 058X Home health— other visits 059X Home health— Units of service Home health— Oxygen 060X 9 0 1 2 9 0 1 2 9 0 1 2 9 0 1 2 3 9 0 9 0 1 2 3 4 9 Description General classification Rural health-clinic Rural health-home Family practice clinic Urgent care clinic Other free-standing clinic General classification Osteopathic therapy Other osteopathic services General classification Supplies Medical transport Heart mobile Oxygen Air ambulance Neonatal ambulance services Pharmacy Telephone transmission EKG Other ambulance General classification Visit charge Hourly charge Other skilled nursing General classification Visit charge Hourly charge Other med social service General classification Visit charge Hourly charge Other home health aide General classification Visit charge Hourly charge Assessment Other home health visit General classification Home health other units General classification Oxygen— state/equip/suppl/or cont Oxygen— state/equip/suppl/under 1 LPM Oxygen—state/equip/over 4 LPM Oxygen—portable add-on Other oxygen Standard Abbreviation Freestand Clinic Rural/Clinic Rural/Home FR/STD Family Clinic FR/STD Urgent Clinic Other FR/STD Clinic Osteopath Svs Osteopath RX Other Osteopath Ambulance Ambul/Supply Ambul/Med Trans Ambul/Heart Mobl Ambul/Oxy Air Ambulance Ambul/Neonat Ambul/Pharmacy Ambul/Telephone EKG Other Ambulance Skilled Nursing Skilled Nurs/Visit Skilled Nurs/Hour Skilled nurs/Other Med Social Svs Med Soc Servs/Visit Med Soc Serv/Hour Med Soc Serv/Other Aide/Home Health Aide/Home Hlth/Visit Aide/Home Hlth/Hour Aide/Home Hlth/Other Visit/Home Health Visit/Home Hlth/Visit Visit/Home Hlth/Hour Visit/Home Hlth/Assess Visit/Home Hlth/Other Unit/Home Health Unit/Home Hlth/Other O2/Home Health O2/Stat Equip/Suppl/Cont O2/Stat Equip/Under 1 LPM O2/Stat Equip/Over 4 LPM O2/Portable Add-on O2—Other 35 Arkansas Medicaid Hospital Billing Tips Subcategory Code 061X 062X 063X Description Magnetic resonance technology (MRT) Medicare/surgical supplies— extension of 027X Pharmacy— extension of 025X Last Digit 0 1 2 3 4 5 6 7 8 9 1 2 3 4 0 1 2 3 4 5 6 064X Home IV therapy services 7 0 1 2 3 4 5 6 7 8 9 Description General admission MRI—brain (including brainstem) MRI—spinal cord (including spine) Reserved MRI—other MRA—head and neck MRA—lower extremities Reserved MRA—other Other MRT Supplies incident to radiology Supplies incident to other diagnostic services Surgical dressings FDA investigational devices Reserved (effective 1/1/98) Single source drug Multiple source drug Restrictive prescription Erythropoietin (EPO) less than 10,000 units Erythropoietin (EPO) 10,000 or more units Drugs requiring detailed coding Self-administrable drugs General classification Nonroutine nursing, central line IV site care, central line IV start/change, peripheral line Nonroutine nursing, peripheral line Training patient/caregiver. central line Training, disabled patient, central line Training, patient/caregiver, peripheral line Training, disabled patient, peripheral line Other IV therapy services Standard Abbreviation MRT MRI – Brain MRI – Spine MRI – Other MRA – Head and Neck MRA – Lower Ext MRA – Other MRT – Other Med-Sur Supp/Incdnt Rad Med-Sur Supp/Incdnt ODX Surg Dressing FDA Invest Device Drug/Single Drug/Mult Drug/Rstr Drug/EPO<10,000 Units Drug/EPO>10,000 Units Drugs/Detail Code Drugs/Self Admin IV Therapy Svc Non Rt Nursing/Central IV Site Care/Central IV Strt/Chng/Periphal Nonrt Nursing/Periphrl Trng Pt/Caregvr/Centrl Trng Dsblpt/Central Trng/Pt/Cargvr/Periphrl Trng/Dsblpat/Periphrl Other IV Therapy Svc 36 Subcategory Code 065X Description Hospice service Last Digit 0 1 2 3 4 5 6 7 8 066X Respite care 067X Outpatient special residence charges 068X Trauma response 069X 070X Not assigned Cast room 071X Recovery room 072X Labor room/delivery 073X EKG/ECG (electrocardiogram) 074X EEG (electroencephalogram) 9 0 1 2 3 9 0 1 2 9 0 1 2 3 4 9 0 9 0 9 0 1 2 3 4 9 0 1 2 9 0 9 Description General classification Routine home care Continuous home care Reserved Reserved Inpatient respite care General inpatient care (nonrespite) Physician services Hospice room and board— nursing facility Other hospice service General classification Hourly charge/nursing Hourly charge/aide/ homemaker/companion Daily respite charge Other respite care General classification Hospital based Contracted Other special residence charge Not used Level I Level II Level III Level IV Other trauma response General classification Other cast room General classification Other recovery room General classification Labor Delivery Circumcision Birthing center Other labor room/delivery General classification Holter monitor Telemetry Other EKG/ECG General classification Other EEG Standard Abbreviation Hospice Hospice/Rtn Home Hospice/Ctns Home Hospice/IP Respite Hospice/IP Non-Respite Hospice/Physician Hospice/R&B/Nurs Fac Hospice/Other Respite Care Respite/Nurse Respite/Aide/Hmemkr/Comp Respite Daily Respite Other OP Spec Res OP Spec Res/Hosp Based OP Spec Res/Contracted OP Spec Res/Other Trauma Level I Trauma Level II Trauma Level III Trauma Level IV Trauma Other Cast Room Other Cast Room Recovery Room Other Recovery Rm Deliveroom/Labor Labor Delivery Room Circumcision Birthing Center Other/Deliv-Labor EKG/ECG Holter Mont Telemetry Other EKG/ECG EEG Other EEG 37 Arkansas Medicaid Hospital Billing Tips Subcategory Code 075X 076X Description Gastro-intestinal services Treatment/observ ation room Last Digit 0 9 0 1 2 9 077X Preventive care services 0 1 9 078X Telemedicine 079X Lithotripsy 080X Inpatient renal dialysis 0 9 0 9 0 1 2 3 4 081X Acquisition of body components 082X Hemodialysis— outpatient or home 083X Peritoneal dialysis— outpatient or home 9 0 1 2 3 4 9 0 1 2 3 4 5 0 1 2 3 4 5 9 Description General classification Other gastro-intestinal General classification Treatment room Observation room Other treatment/observation room General classification Vaccine administration Other preventive care services General classification Other telemedicine General classification Other lithotripsy General classification Inpatient hemodialysis Inpatient peritoneal (noncapd) Inpatient continuous ambulatory peritoneal dialysis (CAPD) Inpatient continuous cycling peritoneal dialysis (CCPD) Other inpatient dialysis General classification Living donor Cadaver donor Unknown donor Unsuccessful organ search—donor bank charges Other donor General classification Hemodialysis/composite or other rate Home supplies Home equipment Maintenance/100% Support services General classification Peritoneal/composite or other rate Home supplies Home equipment Maintenance100% Support services Other outpatient peritoneal dialysis Standard Abbreviation Gastr-Inst Svs Other Gastro-Ints Treatment/Observation Rm Treatment Rm Observation Rm Other Treat/Observ Rm Prevent Care Svs Vaccine Admin Other Prevent Telemedicine Telemedicine/Other Lithotripsy Lithotripsy/Other Renal Dialysis Dialy/Inpt Disly/Inpt/Per Daily/Inpt/Capd Daily/Inpt/CCPD daily/Inpt/Other Organ Acquisit Living Donor Cadaver Donor Unknown Donor Unsuccessful Search Other Donor Hemo/OP or Home Hemo/Composite Hemo/Home/Suppl Hemo/Home/Equip Hemo/Home/100% Hemo/Home/Supserv Peritoneal/OP or Home Pertnl/Composite Pertnl/Home/Suppl Pertnl/Home/Equip Pertnl/Home/100% Pertnl/Home/Supserv Perntl/Home/Other 38 Subcategory Code 084X 085X 086X 087X 088X 089X 090X 091X Description Continuous ambulatory peritoneal dialysis (CAPD)— outpatient or home Last Digit 0 1 Description General classification CAPD/composite or other rate 2 Home supplies 3 Home equipment 4 Maintenance 100% 5 Support services 9 Other outpatient CAPD Continuous 0 General classification cycling peritoneal 1 CCPD/composite or other dialysis rate (CCPD)— 2 Home supplies outpatient or 3 Home equipment home 4 Maintenance 100% 5 Support services 9 Other outpatient CCPD Reserved for dialysis (national assignment) Reserved for dialysis (national assignment) Miscellaneous 0 General classification dialysis 1 Ultrafiltration 2 Home dialysis aid visit 9 Other miscellaneous dialysis Reserved for national assignment Psychiatric/psych 0 General classification ological 1 Electroshock treatment treatments 2 Milieu therapy 3 Play therapy 4 Activity therapy 9 Other psychiatric/ psychological treatment Psychiatric/psych 0 General classification ological services 1 Rehabilitation 2 Partial hospitalization—less intensive 3 Partial hospitalization— intensive 4 Individual therapy 5 Group therapy 6 Family therapy 7 Biofeedback 8 Testing 9 Other psychiatric/ psychological service Standard Abbreviation CAPD/OP or Home CAPD/Composite CAPD/Home/Suppl CAPD/Home/Equip CAPD/Home/100% CAPD/Home/Supserv CAPD/Home/Other CCPD/OP or Home CCPD/Composite CCPD/Home/Suppl CCPD/Home/Equip CCPD/Home/100% CCPD/Home/Supserv CCPD/Home/Other Dialy/Misc Dialy/Ultrafilt Home Dialysis Aid Visit Daily/Misc/Other Psych Treatment ElectroShock Milieu Therapy Play Therapy Activity Therapy Other Psych RX Psych Services Psych/Rehab Psych/Partial Hosp Psych/Partial Intensive Psych/Indiv RX Psych/Group RX Psych/Family RX Psych/Biofeed Psych/Testing Psych/Other 39 Arkansas Medicaid Hospital Billing Tips Subcategory Code 092X Description Other diagnostic services 093X Medical rehabilitation day program Other therapeutic services (see also 095X, an extension of 094X) 094X Last Digit 0 1 2 3 4 5 9 1 2 0 1 2 3 4 5 6 7 095X 096X 097X Other therapeutic services— extension of 094X Professional fees (see also 097X and 098X) Professional fees (extension of 096X) 9 0 1 2 0 1 2 3 4 9 1 2 3 4 5 6 7 8 9 Description General classification Peripheral vascular lab Electromyelgram Pap smear Allergy test Pregnancy test Other diagnostic service Half day Full day Standard Abbreviation Other DX Svs Peri Vascul Lab Emg Pap Smear Allergy Test Preg Test Additional DX Svs Half Day Full Day General classification Recreational therapy Education/training Cardiac rehabilitation Drug rehabilitation Alcohol rehabilitation Complex medical equipment—routine Complex medical equipment—ancillary Other therapeutic services Reserved Athletic training Kinesiotherapy Other RX Svs Recreation RX Education/Training Cardiac Rehab Drug Rehab Alcohol Rehab Cmplx Med Equip-Rout General classification Psychiatric Opthalmology Anesthesiologist (MD) Anesthetist (CRNA) Other professional fees Laboratory Radiology—diagnostic Radiology—therapeutic Radiology—nuclear medicine Operating room Respiratory therapy Physical therapy Occupational therapy Speech pathology Pro Fee Pro Fee/Psych Pro Fee/Eye Pro Fee/Anes MD Pro Fee/Anes CRNA Other Pro Fee Pro Fee/Lab Pro Fee/Rad/Dx Pro Fee/Rad/Rx Pro Fee/Nuc Med Cmplx Med Equip-Anc Additional RX Svs Athletic Training Kinesiotherapy Pro Fee/Or Pro Fee/Respir Pro Fee/Physi Pro Fee/Occupa Pro Fee/Speech 40 Subcategory Code 098X Description Professional fees (extension of 096X and 097X) Last Digit 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 Description Emergency room Outpatient services Clinic Medical social services EKG EEG Hospital visit Consultation Private duty nurse 099X Patient General classification convenience Cafeteria/guest tray items Private linen service Telephone/telegraph TV/radio Non-patient room rentals Late discharge charge Admission kits Beauty shop/barber Other patient convenience items 100X to 209X Reserved for national assignment 210X Patient 0 General classification convenience 1 Acupuncture items 2 Acupressure 3 Massage 4 Reflexology 5 Biofeedback 6 Hypnosis 9 Other alternative therapy services 211X to 309X Reserved for national assignment 310X Adult care 0 Not used 1 Adult day care, medical and social—hourly 2 Adult day care, social—hourly 3 Adult day care, medical and social—daily 4 Adult day care, social—daily 5 Adult foster care—daily 9 Other adult care Standard Abbreviation Pro Fee/ER Pro Fee/Outpt Pro Fee/Clinic Pro Fee/Soc Svc Pro Fee/EKG Pro Fee/EEG Pro Fee/Hos Vis Pro Fee/Consult Pro Fee/Pvt Nurse Pt Convenience Cafeteria Linen Telephone TV/Radio Non-Pt Room Rent Late Discharge Admit Kit Barber/beauty Pt Convenience/Oth Alttherapy Acupuncture Acupressure Massage Reflexology Biofeedback Hypnosis Other Alttherapy Adult Med/Soc Hr Adult Soc Hr Adult Med/Soc Day Adult Soc Day Adult Foster Day Other Adult 41 Arkansas Medicaid Hospital Billing Tips Hospital Billing Instructions – Paper Only Field # Field name Description 1. (blank) Inpatient and Outpatient: Enter the provider’s name, city, state, ZIP code and telephone number. 2. (blank) Unassigned data field. 3a. PAT CNTL # Inpatient and Outpatient: The provider may use this optional field for accounting purposes. It appears on the RA beside the letters “MRN.” Up to 16 alphanumeric characters are accepted. 3b. MED REC # Inpatient and Outpatient: Required. Enter up to 15 alphanumeric characters. 4. TYPE OF BILL Inpatient and Outpatient: See the UB-04 manual. Fourdigit code with a leading zero that indicates the type of bill. 5. FED TAX NO Not required. 6. STATEMENT COVERS PERIOD Enter the covered beginning and ending service dates. Format: MMDDYY. Inpatient: Enter the dates of the first and last covered days in the FROM and THROUGH fields. The FROM and THROUGH dates cannot span the State’s fiscal year end (June 30) or the provider’s fiscal year end. To file correctly for covered inpatient days that span a fiscal year end: 1. Submit one interim claim (a first claim or a continuing claim, as applicable) on which the THROUGH date is the last day of the fiscal year that ended during the stay. On a first claim or a continuing claim, the patient status code in field 17 must indicate that the beneficiary is still a patient on the indicated THROUGH date. 2. Submit a second interim claim (a continuing claim or a last claim, as applicable) on which the FROM date is the first day of the new fiscal year. When the discharge date is the first day of the provider’s fiscal year or the state’s fiscal year, only one (bill type: admission through discharge) claim is necessary, because Medicaid does not reimburse a hospital for a discharge day unless the discharge day is also the first covered day of the inpatient stay. When an inpatient is discharged on the same date he or she is admitted, the day is covered when the TYPE OF BILL code indicates that the claim is for admission through discharge, the STAT (patient status) code 42 Field # Field name Description indicates discharge or transfer and the FROM and THROUGH dates are identical. Outpatient: To bill on a single claim for outpatient services occurring on multiple dates, enter the beginning and ending service dates in the FROM and THROUGH fields of this field. The dates in this locator must fall within the same fiscal year – the state’s fiscal year and the hospital’s fiscal year. When billing for multiple dates of service on a single claim, a date of service is required in field 45 for each HCPCS code in field 44 and/or each revenue code in field 42. 7. (blank) Unassigned data field. 8a. PATIENT NAME Inpatient and Outpatient: Enter the patient’s last name and first name. Middle initial is optional. 8b. (blank) Not required. 9. PATIENT ADDRESS Inpatient and Outpatient: Enter the patient’s full mailing address. Optional. 10. BIRTH DATE Inpatient and Outpatient: Enter the patient’s date of birth. Format: MMDDYYYY. 11. SEX Inpatient and Outpatient: Enter M for male, F for female or U for unknown. 12. ADMISSION DATE Inpatient: Enter the inpatient admission date. Format: MMDDYY. Outpatient: Not required. 13. ADMISSION HR Inpatient and Outpatient: Enter the national code that corresponds to the hour during which the patient was admitted for inpatient care. 14. ADMISSION TYPE Inpatient: Enter the code from the Uniform Billing Manual that indicates the priority of this inpatient admission. Outpatient: Not required. 15. ADMISSION SRC Inpatient and Outpatient: Admission source. Required. Code 1, 2, 3 or 4 is required when the code in field 14 is 4. 16. DHR Inpatient: See the UB-04 Manual. Required except for type of bill 021x. Enter the hour the patient was discharged from inpatient care. 17. STAT Inpatient: Enter the national code indicating the patient’s status on the Statement Covers Period THROUGH date (field 6). Outpatient: Not applicable. 43 Arkansas Medicaid Hospital Billing Tips Field # Field name Description 18.-28. CONDITION CODES Inpatient and Outpatient: Required when applicable. See the UB-04 Manual for requirements and for the codes used to identify conditions or events relating to this bill. 29. ACDT STATE Not required. 30. (blank) Unassigned data field. 31.-34. OCCURRENCE CODES AND DATES Inpatient and Outpatient: Required when applicable. See the UB-04 Manual. 35.-36. OCCURRENCE SPAN CODES AND DATES Inpatient: Enter the dates of the first and last days approved, per the facility’s PSRO/UR plan, in the FROM and THROUGH fields. See the UB-04 Manual. Format: MMDDYY. Outpatient: See the UB-04 Manual. 37. (blank) Unassigned data field. 38. Responsible Party Name and Address See the UB-04 Manual. 39. VALUE CODES Outpatient: Not required. Inpatient: a. b. CODE Enter 80. AMOUNT Enter number of covered days. CODE Enter 81. AMOUNT Enter number of non-covered days. 40. VALUE CODES Not required. 41. VALUE CODES Not required. 42. REV CD Inpatient and Outpatient: See the UB-04 Manual. 43. DESCRIPTION See the UB-04 Manual. 44. HCPCS/RATE/HIPP S CODE See the UB-04 Manual. 45. SERV DATE Inpatient: Not applicable. Outpatient: Date format: MMDDYY. 46. SERV UNITS Comply with the UB-04 Manual’s instructions when applicable to Medicaid. 47. TOTAL CHARGES Comply with the UB-04 Manual’s instructions when applicable to Medicaid. 48. NON-COVERED CHARGES See the UB-04 Manual, line item “Total” under “Reporting.” 49. (blank) Unassigned data field. 44 Field # Field name Description 50. PAYER NAME Line A is required. See the UB-04 for additional regulations. 51. HEALTH PLAN ID Not required. 52. REL INFO Required when applicable. See the UB-04 Manual. 53. ASG BEN Required. See “Notes” at field 53 in the UB-04 Manual. 54. PRIOR PAYMENTS Inpatient and Outpatient: Enter the total of payments previously received on this claim. Do not include amounts previously paid by Medicaid. * Do not include in this total the automatically deducted Medicaid or ARKids First-B co-payments. 55. EST AMOUNT DUE Situational. See the UB-04 Manual. 56. NPI Not required. 57. OTHER PRV ID Enter the 9-digit Arkansas Medicaid provider ID number of the billing provider in first line of field. 58. A, B, C INSURED’S NAME Inpatient and Outpatient: Comply with the UB-04 Manual’s instructions when applicable to Medicaid. 59. A, B, C P REL Inpatient and Outpatient: Comply with the UB-04 Manual’s instructions when applicable to Medicaid. 60. A, B, C INSURED’S UNIQUE ID Inpatient and Outpatient: Enter the patient’s Medicaid identification number in first line of field. 61. A, B, C GROUP NAME Inpatient and Outpatient: Using the plan name if the patient is insured by another payer or other payers, Follow instructions for field 60. 62. A, B, C INSURANCE GROUP NO Inpatient and Outpatient: When applicable, follow instructions for fields 60 and 61. 63. A, B, C TREATMENT AUTHORIZATION CODES Inpatient: Enter any applicable prior authorization, benefit extension or MUMP certification control number on line 63A. Outpatient: Enter any applicable prior authorization or benefit extension numbers on line 63A. 64. A, B, C DOCUMENT CONTROL NUMBER Field used internally by Arkansas Medicaid. No provider input. 65. A, B, C EMPLOYER NAME Inpatient and Outpatient: When applicable, based upon fields 51 through 62, enter the name(s) of the individuals and entities that provide health care coverage for the patient (or may be liable). 66. DX Diagnosis Version Qualifier. See the UB-04 Manual. 45 Arkansas Medicaid Hospital Billing Tips Field # Field name Description 67. A-H (blank) Inpatient and Outpatient: Enter the ICD-9-CM diagnosis codes corresponding to additional conditions that coexist at the time of admission or develop subsequently, and that have an effect on the treatment received or the length of stay. Fields are available for up to 8 codes. 68. (blank) Unassigned data field. 69. ADMIT DX Required for inpatient. See the UB-04 Manual. 70. PATIENT REASON DX See the UB-04 Manual. 71. PPS CODE Not required. 72 ECI See the UB-04 Manual. Required when applicable (for example, TPL and torts). 73. (blank) Unassigned data field. 74. PRINCIPAL PROCEDURE Inpatient: Required on inpatient claims when a procedure was performed. On all interim claims, enter the codes for all procedures during the hospital stay. Outpatient: Not applicable. 74a74e CODE Principal procedure code. DATE Format: MMDDYY. OTHER PROCEDURE Inpatient: Required on inpatient claims when a procedure was performed. On all interim claims, enter the codes for all procedures during the hospital stay. Outpatient: Not applicable. CODE Inpatient claims only. Other procedure code(s). DATE Inpatient claims only. Format: MMDDYY. 75. (blank) Unassigned data field. 76. ATTENDING NPI NPI not required. QUAL Enter 0B, indicating state license number. Enter the state license number in the second part of the field. LAST Enter the last name of the primary attending physician. FIRST Enter the first name of the primary attending physician. OPERATING NPI NPI not required. QUAL Enter 0B, indicating state license number. Enter the operating physician’s state license number in the second part of the field. LAST Enter the last name of the operating physician. FIRST Enter the first name of the operating physician. OTHER NPI NPI not required. 77. 78. 46 Field # Field name Description QUAL Enter 0B, indicating state license number. Enter the state license number in the second part of the field. LAST Enter the last name of the primary care physician. FIRST Enter the first name of the primary care physician. 79. OTHER NPI/QUAL/LAST/FI RS Not used. 80. REMARKS For provider’s use. 81. CC Not used. 47 Arkansas Medicaid Hospital Billing Tips Requesting Crossover Forms Print out the request form in section V of your provider manual. Specify that you are requesting form HP-MFR-001. Fax or mail your request to: Fax (501) 374-0549 Mailing Address HP Enterprise Services P.O. Box 8033 Little Rock, Arkansas 72203 48 Tips for Completing Crossover Forms Pay attention to examples of completed forms. Use Medicaid Form Request HP-MFR-001. Follow the instructions for completing Outpatient crossover forms. Follow the instructions for completing Inpatient crossover forms. Use the Medicaid 9-digit Provider Number only (No NPI). Since documents are scanned, ensure you write legibly and stay within the fields. Use black ink. 49 Arkansas Medicaid Hospital Billing Tips MEDICAID FORM REQUEST Provider ID #: _____________________________ Name: _________________________________________ Taxonomy Code:_______________________ ___ Address: _______________________________________ Attn: _________________________________ ______________________________________________ City: ____________________________________ State/ZIP: ______________________________________ Please indicate the quantity of forms below: _____ DCO-645 (Hospital/Physician/Certified Nurse Midwife Referral for Newborn Infant Medicaid Coverage) _____ DMS-2609 (Primary Care Physician Selection and Change Form) _____ DHS-754 (Hospice/INH Claim Form) _____ DMS-2615 (Prescription & Prior Authorization Request for Nutrition Therapy & Supplies) _____ DMS-26-V (Visual Care) _____ DMS-2692 (Request for Private Duty Nursing Services Prior Authorization and Prescription Initial Request or Recertification) _____ DMS-601 (Request for Targeted Case Management Prior Authorization for Beneficiaries Under Age 21) _____ DMS-0685-14 (Medicaid Prescription Drug Program Prior Authorization (PA) Request for Extension of Benefits) _____ DMS-615 (Sterilization Consent Form) _____ DMS-2698 (Certification Statement for Abortion) _____ DMS-618 (Personal Care Assessment and Service Plan) _____ HP-AR-004 (Adjustment Request Form Medicaid XIX) _____ DMS-619 (Consent for Release of Information) _____ HP-CI-003 (Medicaid Claim Inquiry Form) _____ DMS-630 (Referral for Medical Assistance) _____ HP-CR-002 (Explanation of Check Refund) _____ DMS-632 (DDTCS Transportation Survey) _____ HP-MFR-001 (Medicaid Form Request) _____ DMS-633 (Mental Health Services Provider Qualification form for LCSW, LMFT and LPC) _____ HP-MC-001 (Inpatient Services MedicareMedicaid Crossover Invoice) _____ DMS-640 (Occupational, Physical and Speech Therapy for Medicaid Eligible Beneficiaries Under Age 21 Prescription/Referral) _____ HP-MC-002 (Long Term Care Services Medicare-Medicaid Crossover Invoice) _____ DMS-671 (Request for Extension of Benefits for Clinical, Outpatient, Laboratory and X-Ray Services) _____ HP-MC-003 (Outpatient Services MedicareMedicaid Crossover Invoice) _____ DMS-679 (Medical Equipment Request for Prior Authorization & Prescription) _____ HP-MC-004 (Professional Services MedicareMedicaid Crossover Invoice) _____ DMS-694 (EPSDT) _____ PUB-019 (Sterilization Consent Form Information for Women) _____ DMS-699 (Request for Extension of Benefits) _____ PUB-020 (Sterilization Consent Form Information for Men) _____ DMS-2606 (Acknowledgement of Hysterectomy Information) Received Date By Mailed Date Qty 50 51 Arkansas Medicaid Hospital Billing Tips Outpatient Crossover 52 53 Arkansas Medicaid Hospital Billing Tips Inpatient Crossover 54 Common Billing Errors Refer to the chart below to learn how to correct common billing errors that are associated with certain Explanation of Benefits (EOB) codes: EOB Code Error Method of Correction 263 and 267 Beneficiary is partially or totally ineligible for the DOS. Verify the beneficiary is eligible for all claim dates of service. Resubmit the claim/portion of the claim for the time of eligibility. 282 and 284 Beneficiary has Medicare coverage. Bill Medicare first. Submit crossover claim to Medicaid after Medicare adjudication. 208 Beneficiary aid category 69 is limited to family planning services only. Verify that the original claim has a family planning diagnosis and procedure code. Correct and resubmit the claim. 252 Medicaid ID number submitted does not match patient’s name on Medicaid ID card. Verify eligibility through Medicaid’s electronic eligibility system and resubmit the claim with correct information. 792 or 900 Ten days post-op care is included in the payment for the surgical procedure. Pricing of this procedure includes services. A related service has been paid preventing payment of this code. Post-op care claims filed after surgery will deny correctly with EOB 792. No additional payment is made. An adjustment must be filed to bill the surgery if post-op care is paid before the procedure is billed. 900 venipuncture Pricing of this procedure includes related services. A related service has been paid preventing payment of this code. Venipuncture is included in lab work when performed on the same DOS by the same provider. An adjustment must be filed to bill for lab work if venipuncture has been paid. 469 or 470 Duplicate billing. Claim is identical to another claim for DOS, performing provider, procedure, TOS and price. Verify that the service is not a duplicate bill. Resubmit the corrected claim 103 Claim does not meet the timely filing requirements for Medicaid. Claims must be received by HP ENTERPRISE SERVICES within 12 months from the “To” DOS. Claims received beyond this deadline will not be paid. Claims for global services (i.e. claims for prenatal, delivery and antepartum care) must be received 12 months from the date of delivery. 952 Service requires Primary Care Physician referral. Resubmit the claim with the corrected PCP information required for adjudication. 199 ARKids First-B beneficiary is older than 18 years old. ARKids First-B beneficiary’s eligibility ends on their 19th birthday. The “from” DOS cannot exceed the 19th birthday. 55 Arkansas Medicaid Hospital Billing Tips Helpful Tips and Procedures Benefit limit for adult inpatient stay is 24 days. No extensions. On the fourth day of an inpatient stay and the patient remains in the hospital, you must follow the MUMP policy. You should request an extension for the fifth day and thereafter from AFMC. Inpatient days for children’s categories are not limited to 24 days. They have unlimited inpatient days. Levels of Emergency Claims Initial Assessment - Evaluate the patient’s complaint or presenting condition to determine if it is a true emergency. Includes payment for all tests, such as lab and X-ray, to make the determination. Emergent - True Emergency services do not require a PA (Prior Authorization) and PCP referral is not needed. You must bill using condition code 88. Non Emergent - Consists of outpatient services that were not deemed a true emergency, such as: A. B. C. D. E. F. G. Treatment and examination Lab and X-Ray Observation bed status Fetal monitoring Claims count against the benefit limit of 12 outpatient visits You can request an extension of benefits PCP referral required Contact AFMC for an extension of inpatient days. See section 244.000 of the Hospital provider manual for more information on procedure codes that require a prior PA. When billing for sterilizations, you must submit a paper claim. Include a signed DMS615 Sterilization Consent Form. The beneficiary must be 21 on the date the consent was signed. The sterilization surgery must take place after the required 30-day waiting period but not more than 180 days after the beneficiary signed the consent form. Exceptions, such as premature delivery, do apply. For emergency abdominal surgery, be sure to sign all fields that require a signature. Hysterectomies require a PA unless they are performed due to malignant neoplasm, carcinoma in-situ and severe dysplasia. You must submit a paper claim. Include a DMS-2006 form with your claim. 56 HP Enterprise Services Contact Information Providers needing assistance on billing, enrollment or technical support should call HP Enterprise Services at one of the following assistance numbers: 1-800-457-4454 (outside of Little Rock but in-state) (501) 37612211 (local or out-of-state) Depending on the type of assistance needed, follow the instructions in the phone system to reach the appropriate department. The provider assistance departments are: Provider Assistance Center - The provider assistance center is open weekdays 8 a.m. to 5 p.m. to assist providers with claim issues, billing questions and denials. EDI support center - The EDI Support Center is open weekdays 8am to 5pm to assist providers with electronic claim submission issues, 997 batch responses, PES software downloads and setup support, software training and data transmission failures. HP Enterprise Services Provider Enrollment - The HP Enterprise Services-Medicaid Provider Enrollment Unit is open weekdays 8am to 5pm to assist providers with enrollment in the Arkansas Medicaid program, changing PCP caseloads and updating demographic information. HP Enterprise Services Provider Representatives - HP Enterprise Services Provider Representatives are available to visit your facility by appointment. They assist providers with billing issues, software delivery and setup, escalated issues and policy questions. See the Arkansas Medicaid website for a list of representatives by counties. Research Analyst - The PAC Research Analyst assist providers with escalated billing issues, claim appeals and special processing requests. See the Arkansas Medicaid website for contact information by county. 57