CHAPTER OUTLINE I. II. BASIC FUNCTIONS OF THOUGHT What good is thinking, anyway? A. The Circle of Thought 1. The main functions of human thinking are to describe, elaborate, decide, plan, and guide action. Each stage in the circle of thought is also influenced by intention. 2. An information-processing system receives information, represents it with symbols, and then manipulates those symbols. Thinking is defined as the manipulation of mental representations. 3. Information is somewhat transformed as it passes through each stage of processing and sometimes leads to new information. MENTAL REPRESENTATIONS: THE INGREDIENTS OF THOUGHT What are thoughts made of? The ingredients of thought are called information. It can be mentally represented in many forms, including concepts, propositions, concept schemas and event scripts, mental models, images, and cognitive maps. A. Concepts 1. Concepts are categories of objects, events, or ideas with common properties. “To have a concept” is to recognize the properties, or features, that tend to be shared by members of a category. 2. Concepts allow you to relate each object or event to a category that you already know and make logical thinking possible. 3. Types of Concepts a) Formal concepts clearly define objects or events by a set of rules and properties, such that each member of the concept has all of the defining properties and no nonmember does. For example, “squares” are defined as “two-dimensional objects with four equal sides and four internal 90-degree angles.” All squares fit this rule, and no nonsquares fit this rule. b) Natural concepts have a set of typical or characteristic features, and members don’t have to have all of them. For example, “home” is a concept that often includes characteristics like “house,” “family lives there,” “nice place,” “familiar,” and so on. (1) Most of the concepts people use in thinking are natural rather than formal concepts. (2) Some members of a natural concept are better examples than others. A member that possesses all or most of the concept’s characteristic features is called a prototype. For example, a “robin” is a prototype for “bird.” B. Propositions 1. Propositions are mental representations that express relationships between concepts. They can be true or false. C. Schemas, Scripts, and Mental Models 1. Sets of propositions are often so closely associated that they form more complex mental representations called schemas, generalizations we develop about categories of objects, places, events, and people from experience with the world. Schemas help us to understand the world and shape our expectations and interpretation of events. 2. Scripts are schemas about the sequences in which events and activities typically occur. For example, consider this sentence: “He stormed out the door, leaving a meager tip next to a plate of mostly untouched chili.” Your scripts of restaurants allow you to predict a whole sequence of activities that probably just occurred— a customer entered a restaurant, ordered chili, disliked the food or the service, and so on. 3. A mental model clusters many propositions together to help you understand how things work. When mental models are incorrect, people are likely to make mistakes. For example, your mental model of a car may include propositions such as “The key goes in the ignition” and “Pushing the gas pedal makes the car move.” D. Images and Cognitive Maps 1. Images are mental representations of visual information. Manipulations performed on images of objects are very similar to those that would be performed on the objects themselves. We create mental images that serve as mental models of descriptions we hear or read. 2. As people move around an environment, they build cognitive maps, mental models of familiar parts of their world. Visual experience is useful, but not necessary, for building cognitive maps. Blind people can use cognitive maps. The general experience of moving through space is enough to allow you to represent information. III. THINKING STRATEGIES Do people always think logically? Reasoning is the process through which we generate and evaluate arguments as well as reach conclusions about them. A. Formal Reasoning Formal reasoning (also called logical reasoning) is the process of following a set of rigorous steps for reaching valid, or correct, conclusions. a) Algorithms are systematic methods that always reach a correct solution to a problem, if a correct solution exists. Example: If you lost your keys sometime between your first class and lunch, an algorithmic approach might be to retrace your every step for the entire morning. b) Rules of logic are a set of statements that provide a formula for drawing valid conclusions about the world. (1) Deductive reasoning takes a general rule and applies it to deduce conclusions about specific cases. It is often an “if-then” proposition. (2) While most of us try to be logical, we often base our reasoning on false assumptions or use faulty logic, which lead to errors in reasoning. B. Informal Reasoning 1. Informal reasoning occurs when we are trying to assess the believability of a conclusion based on the evidence available to support it. It is also known as inductive reasoning, because its goal is to induce a general conclusion to appear on the basis of specific facts or examples. Jurors use this when weighing evidence for the guilt or innocence of a defendant. 2. Heuristics are mental shortcuts or rules of thumb that are easy to use and frequently work well. But they can bias thinking and cause errors. Example: In the lost keys example, a heuristic approach might focus only on the most likely places the keys could have been set down. In the anchoring bias (anchoring heuristic), you estimate an event’s likelihood not by starting from scratch but by adjusting an existing estimate. Thus first impressions are not easily displaced by later evidence. For example, you think that your chance of getting mugged in Los Angeles is 90 percent, but then you see evidence that the chance is closer to 1 percent. You will adjust your estimate, but it is likely to be biased toward your initial estimate. b) The representativeness heuristic leads you to conclude that something belongs to a certain class based on how similar it is to other items in that class. For example, when you think of a kidnapper, your image is of a stranger. In reality, over 90 percent of all kidnappers are parents who are abducting their own children in defiance of court-decided custody arrangements. c) The availability heuristic is when you judge the likelihood of an event or the correctness of a hypothesis by how easy it is to think of that event or hypothesis. For example, if you have had trouble with your car battery, when the car fails to start you may decide that the battery is the cause, even though the electrical system is operating and your gas gauge points to E. IV. PROBLEM SOLVING What's the best way to solve a problem? A. Strategies for Problem Solving 1. Incubation involves putting a difficult problem aside to come back to later. Later, while engaged in unrelated activity, a solution may suddenly occur to you. The solution occurs mainly because you forget incorrect ideas that had blocked your progress. 2. Means-end analysis, also referred to as decomposition, is the strategy of continuously asking where you are in relation to your final goal and then deciding on the means by which you can get one step closer to that goal. In other words, you break a large problem into smaller, more manageable subgoals. For example, when writing a paper, the task can be broken into subgoals, such as writing the outline, meeting the criteria, researching, writing a rough draft, and so on. 3. Planning strategy by working backward from the end goal is often effective. This helps avoid getting sidetracked with dead-end choices en route to a goal. Example: To plan a surprise party, you may first think of where and when the honoree will be arriving, then decide on where and when guests should arrive, then think about whom to invite, and so on. 4. Analogies, or similarities, between current and past problems may help you find solutions that have worked before. People are not very good at seeing the similarities between new and old problems, because they focus on the surface features. B. Focus on Research: Problem-Solving Strategies in the Real World It is difficult to know if the problem-solving strategies that subjects show in the laboratory are typical of “real-world” problem solving. One way to address this issue is to reconstruct problem-solving strategies associated with major inventions and scientific discoveries. 1. What was the researcher's question? How did the Wright brothers solve the problem of creating a heavier-than-air flying machine when so many others had failed? 2. How did the researcher answer the question? a) 3. 4. C. D. Gary Bradshaw consulted records from all the teams or individuals who worked on heavier-than-air flying machines and did a comparative case study. What did the researcher find? Bradshaw found several factors that might have contributed to the Wright brothers’ success: lots of available time, familiarity with lightweight construction methods, a good working relationship, and good manual dexterity. However, the unsuccessful teams shared many of these features as well. The Wright brothers had one feature that all the others lacked: They spent a lot of time testing the components of their machines before field-testing a completed machine. What do the results mean? The problem-solving strategy of decomposition was the basis for the Wright brothers’ success. 5. What do we still need to know? We need to know if decomposition is used in other real-world settings. Obstacles to Problem Solving 1. Multiple Hypotheses Due to limited working memory, it is hard to consider multiple hypotheses at once. Thus the correct hypothesis may be neglected if other hypotheses are easier to think of (the availability heuristic). For example, several factors could explain why you are failing chemistry—erratic attendance, poor note-taking, inadequate reading, low motivation, or a bad teacher. You may choose one of those factors and disregard the others (e.g., a bad teacher, thereby doing nothing about attendance, reading, note-taking, or motivation). 2. Mental Sets a) A mental set is the tendency for old problem-solving patterns to persist rather than viewing each problem freshly (anchoring heuristic). b) Functional fixedness is a tendency to use familiar objects in familiar rather than creative ways. For example, if you run out of sugar for a cookie recipe, you may not think of using honey to serve the same function as the sugar. 3. Ignoring Negative Evidence Ignoring negative evidence is the tendency to ignore the absence of supporting evidence for your hypothesis. For example, you may attribute your abdominal pain to appendicitis. A fever would help confirm the diagnosis, but you may focus on the pain and ignore the fact that you actually lack a fever. 4. Confirmation Bias The confirmation bias is the tendency to confirm rather than to refute your own ideas, even if strong evidence argues against you. This bias is a kind of anchoring heuristic—a reluctance to abandon an early hypothesis. For example, you may decide your teacher is at fault for your failing chemistry grade, ignoring the facts that you may also be failing other classes, your teacher has won teaching awards, and your teacher sets up special times to help you. Problem Solving by Computer 1. Artificial intelligence (AI) is a field seeking to develop computers that imitate the processes of human perception and thought. 2. Symbolic Reasoning and Computer Logic a) Computers excel at using logical, syllogistic reasoning. However, most AI systems are successful only in narrowly defined fields. b) Computers rely heavily on “if-then” rules. This is a problem because computers have difficulty recognizing the “if” condition in the real world. 3. V. Neural Network Models a) Recognizing the problems posed by the need to teach computers to form natural concepts, many researchers in AI have moved toward the connectionist, or neural network, approach. (1) This approach uses computers to simulate the information processing taking place at many different but interconnected locations in the brain. (2) Computerized expert systems can now perform as well as and sometimes better than humans at solving complex problems in medical diagnosis and business decision making. (3) However, most computer models of neural networks still fall well short of the capacities of the human perceptual system. Probably the optimal approach will be to have humans and computers work together in ways to achieve a better outcome than either could alone. E. Creative Thinking 1. People demonstrate creativity by producing original but useful solutions to all sorts of challenges. 2. One test of creativity measures divergent thinking, the ability to think along many paths to generate multiple solutions to a problem. 3. To be productive, a creative person must be anchored in reality, understand society’s needs, and learn from the experience and knowledge of others. 4. Three kinds of cognitive and personality characteristics are necessary for creativity. a) Expertise in the field of endeavor, which is directly tied to what a person has learned. b) A set of creative skills, including persistence at problem solving, capacity for divergent thinking, ability to break out of old problem-solving habits (mental sets), and willingness to take risks. c) The motivation to pursue creative work for internal reasons, such as satisfaction, rather than for external reasons, such as prize money. 5. Creativity is influenced by genetic, social, economic, and political factors. 6. The correlations between intelligence test scores and creativity are modest. Scores on most intelligence tests require convergent thinking, using logic and knowledge to narrow down the number of possible solutions to a problem. 7. Researchers have defined wisdom as the combination of intelligence and creativity. DECISION MAKING How can I become a better decision maker? Decisions made when the outcome is uncertain are termed risky decisions or decisions under uncertainty. A. Evaluating Options 1. Decision making often involves selecting from choices with several positive and negative features. Utility is the subjective, personal positive or negative value of a feature. 2. The best decision maximizes expected value, the average benefit predicted if you could repeat the decision many times. B. Biases and Flaws in Decision Making 1. Gains, Losses, and Probabilities a) People feel worse about losing a certain amount than about gaining that same amount, a phenomenon called loss aversion. For example, a person who sells a stock just before its value falls might avoid a $200 loss, which may be perceived more favorably than receiving a $200 gift from his or her parents. b) The utility of a specific gain depends on your starting point. For example, if you already have $5,000, a summer job paying $1,000 will not seem as positive as if you had started with $500. c) People have problems estimating probability. People tend to overestimate rare events and underestimate frequent ones. For example, lottery players typically overestimate their chances of winning. (1) The availability heuristic, vivid memories of successes at rare events, explains the tendency to overestimate rare events. (2) The gambler’s fallacy is the belief that the probability of future events in a random process will change depending on past events. For example, if you see “heads” on five straight coin tosses, the gambler’s fallacy predicts that the sixth coin flip is more likely to be “tails.” d) People tend to be unrealistically confident about the accuracy of their predictions. 2. How Biased Are We? a) It is often hard to assess how “good” or “bad” a decision is because such outcomes depend on the personal and cultural values of the individual. VI. LINKAGES: GROUP PROCESSES IN PROBLEM SOLVING AND DECISION MAKING Group discussions follow very typical patterns. A. Views that are shared by the greatest number of group members will have the greatest impact on the group’s final decision. B. Group polarization occurs if the group’s decision ends up being more extreme than the average group member would have chosen alone. Two mechanisms underlie this. 1. Most arguments in group discussions tend to favor the majority’s view, and most criticisms tend to attack minority views. Thus those favoring majority views tend to adopt even stronger versions of it. 2. As a group begins to agree on a “desirable” decision, members may try to associate themselves with it, perhaps by suggesting even more extreme versions. C. Are people better at problem solving and decision making when they work in groups than when on their own? 1. When correct solutions can be easily demonstrated to everyone, groups usually outperform individuals at solving problems. 2. When the solution is less clear-cut, groups may do no better than their most talented member. 3. Because of social loafing and groupthink (see the social psychology chapter), people working in a group are often less productive than people working alone. 4. Groups work best when individual members share their unique information and expertise. But brainstorming may actually produce fewer ideas than those generated by individuals working alone, because comments from other group members may interfere with some members’ ability to think clearly and creatively or to be open with their ideas. The anonymity of the Internet may solve this problem. Electronic brainstorming groups may outperform groups that meet face to face. VII. LANGUAGE How do babies learn to talk? A language has two basic elements: symbols (e.g., words) and a set of rules, called grammar, for combining the symbols. A. Learning to Speak: Stages of Language Development 1. B. Children develop language with impressive speed and learn how words are combined and how to produce and understand sentences. This development follows some predictable steps. 2. The First Year a) Exposure to sounds that will be important in acquiring their native language is vital for infants’ language development. b) Infant vocalizations, called babblings, the first speech-related sounds, are meaningless syllable repetitions beginning at about four months. All infants make the same babbling sounds, but by about nine months they start to lose sounds not used in the languages that they hear. c) By ten to twelve months, infants can understand some words, usually proper names and object words. At twelve to eighteen months, infants begin speaking these words in this one-word stage. They tend to overextend words to cover more ground only because their vocabulary is limited. 3. The Second Year a) Around eighteen months vocabularies expand dramatically. By twentyfour months, children usually have a spoken vocabulary of over 100 words. Their speech is telegraphic: brief and to the point (e.g., “Gimme dog,” “Come here,” “Milk gone”). b) Three-word sentences appear next but are still telegraphic (e.g., “Daddy come here,” “Baby gone home”). Then children learn suffixes, prepositions, plurals, adjectives, and past tenses. Again, they tend to overgeneralize words and rules. 4. The Third Year and Beyond a) By age three, children begin to use auxiliary verbs, to ask questions using what, where, who, and why, and to form complex sentences. b) By age five, children have acquired most of their native language’s grammar. How Is Language Acquired? 1. Conditioning, Imitation, and Rules a) Parents are usually more concerned with what a child says than its form. Observations suggest that explicit reinforcement alone cannot explain the learning of grammar. Learning through modeling, or imitation, appears to be more influential. b) However, children tend to use forms of speech that neither imitation nor reward can account for. Children discover for themselves the underlying patterns in a language and learn the rules for those patterns. 2. Biological Bases for Language Acquisition a) Noam Chomsky believes we are born with universal grammar, a mechanism that allows us to identify the basic dimensions of language. Language is developed as genetic predispositions interact with experience. b) Others suggest that the development of children’s language reflects their development of other cognitive skills. c) Evidence for biological factors in language acquisition include unique properties of the mouth and throat, language-related brain areas, and recent genetic research. d) There also seems to be a critical period for language learning, during which experiences can lead to language development, but after which language learning is very difficult. 3. Bilingualism a) Learning two languages, if it occurs before the end of the critical period, seems to result in better performance in each language. b) Balanced bilinguals, who are equally adept at two languages, seem superior to other children in cognitive flexibility, concept formation, and creativity. VIII. TESTING INTELLIGENCE How is intelligence measured? Definitions of what intelligence is vary widely among psychologists. However, the vast majority of them tend to agree that it includes three main characteristics: (1) abstract thinking or reasoning abilities, (2) problem-solving abilities, and (3) the capacity to acquire knowledge. Standard tests of intelligence measure some of these characteristics, but not all. Some alternative tests have been proposed. A. A Brief History of Intelligence Tests 1. In 1904 the French government hired Alfred Binet to identify schoolchildren in need of special instruction. a) Binet’s set of test items measured many reasoning, thinking, and problemsolving skills. b) Binet assumed that intelligence increased with age, so his test used agegraded tasks to identify a child’s mental age. Children whose mental age equaled their chronological age were considered to be of “regular” intelligence. 2. Louis Terman wrote an English version of Binet’s test, the Stanford-Binet Intelligence Scale. Terman added items to measure adult intelligence and devised the IQ, or intelligence quotient: mental age divided by chronological age, multiplied by 100. This led to the term IQ test, which now refers to any test designed to measure intelligence on an objective, standardized scale. a) Tests were used during World War I to guide recruits’ assignments to appropriate jobs. These tests wrongly suggested that about half the population had a mental age of thirteen or younger. b) David Wechsler’s later tests were designed to correct some of the weaknesses of the earlier ones. B. Intelligence Tests Today 1. The Wechsler Adult Intelligence Scale (WAIS-III) includes fourteen subtests. a) The verbal scale (seven subtests) includes remembering a list of digits, doing math problems, defining vocabulary words, and answering general knowledge questions. b) The performance scale (seven subtests) includes understanding relations of objects in space and manipulating materials (e.g., assembling blocks, solving mazes, and completing pictures). c) Testers can compute a verbal IQ, a performance IQ, an overall IQ, and “index” scores that reflect a person’s mental processing speed, memory ability, perceptual skills, and understanding of verbal information. d) The Wechsler Intelligence Scale for Children (WISC-IV) is similarly scored. 2. The latest edition of the Stanford-Binet (SF5) uses subtests to measure five different abilities: fluid reasoning, knowledge, quantitative reasoning, visualspatial processing, and working memory. C. Calculating IQ 1. IQ tests are now scored by comparing raw scores. The average raw score at each age level is assigned an IQ score of 100. Other raw scores are given IQ values based on how much they differ from the average score. 2. Most people score near the middle of possible scores, so that a population shows a bell-shaped curve. One’s intelligence quotient, or IQ score, shows a relative standing within a population of your age. IX. EVALUATING INTELLIGENCE TESTS How good are IQ tests? A. Any test is a systematic procedure for observing behavior in a standard situation and describing it with the help of a numerical scale or system of categories. 1. Tests are standardized; they present the same tasks, under similar conditions, to each person. To the extent that testers do not influence the results, the test is objective. 2. Test scores can be used to calculate norms, or descriptions of the frequency of different scores. 3. Statistical Reliability: Good tests must have statistical reliability; the results must be repeatable or stable. Reliability of a test is obtained by correlating two sets of scores on the same test from the same people. The higher the correlation, the more reliable the test. 4. Statistical Validity: The statistical validity of a test is the degree to which it measures what it is supposed to measure. It is the degree to which test scores are interpreted appropriately and used properly. Correlations between the test score and another measure of the attribute being tested provide the validity. B. The Statistical Reliability and Statistical Validity of Intelligence Tests 1. Statistical Reliability a) IQ scores before the age of seven are only moderately correlated with later intelligence test scores. Test items used with young children are different than those used with older children. Also, children’s cognitive abilities change rapidly in the early years. b) IQ scores are very reliable for teenagers and adults (generally above +.90). 2. Statistical Validity a) It is hard to assess IQ test validity—whether or not the tests actually measure intelligence—since psychologists do not even agree on exactly what intelligence is. Validity can only be assessed for specific purposes. b) IQ tests are most valid for assessing aspects of intelligence related to schoolwork (e.g., abstract reasoning, verbal comprehension). c) IQ tests can predict academic success and performance in the workplace. 3. IQ tests have good reliability and reasonably good validity for predicting certain things, but an IQ score is not a perfect measure of how “smart” people are. 4. Many factors other than mental ability can influence test performance. Some women or members of ethnic minorities may have test-related anxiety that stems from stereotype threat. This is concern over negative stereotypes about the cognitive abilities of the group to which they belong that impairs their performance on tests. C. IQ Scores as a Measure of Inherited Ability Intelligence is a developed ability. Heredity and environment interact to influence intelligence. 1. Genetic factors influence IQ scores. Identical twins who share identical genes but were separated at birth and adopted by separate families have IQ scores correlated at r = +.60. 2. Yet correlations between IQ scores are higher when any two people, no matter their degree of genetic similarity, are raised in the same home. 3. Children from impoverished backgrounds who were adopted into homes with more enriching intellectual environments show modest IQ score increases. 4. D. E. A longitudinal study of children adopted soon after birth found higher IQs if the biological parents were in higher socioeconomic (SES) groups (where high IQs are most common) than if the biological parents came from lower-SES groups, regardless of the SES of the adoptive homes. However, when children with biological parents from low socioeconomic groups were adopted by parents who provided academically enriched environments, their IQ scores rose by 12 to 15 points. 5. Early-intervention programs that enhance children’s school readiness and academic ability may be associated with improved scores on intelligence tests. 6. Estimates of the relative contributions of heredity and environment to intelligence apply only to groups, not to individuals. Group Differences in IQ Scores 1. The average scores of Asian Americans are typically the highest among various ethnic groups, followed in order by European Americans, Hispanic Americans, and African Americans. Also, the average IQ scores of people from high-income areas are consistently higher than those of people from low-income areas with the same ethnic makeup. 2. To understand these differences, we have to remember two things: a) Group scores do not describe or predict any one individual’s score. b) Inherited traits are not always fixed. The environment can improve or impair the development of cognitive skills. 3. Socioeconomic Differences A child’s IQ and family income are positively correlated, mainly due to four factors: a) Parents’ jobs and status are affected by their IQs, the genetic bases of which may affect a child’s IQ. b) Parents’ education and income shape a child’s environment. c) Upper- and middle-income families provide more support for children’s motivation to succeed and excel academically. d) Since colleges and businesses usually select people with higher scores on IQ tests, those with higher IQs may have greater opportunities to earn more money. 4. Ethnic Differences a) Differences within any group are much larger than differences between any groups. b) There are large differences among the environments in which the average African American, Hispanic American, and European American grows up and lives. Thinking Critically: Are IQ Tests Unfairly Biased Against Certain Groups? 1. What am I being asked to believe or accept? Many people in certain ethnic and cultural groups receive low IQ scores for reasons unrelated to intelligence, job potential, or other criteria that the tests claim to be measuring. They argue that this unfairly deprives members of certain groups of equal employment and educational opportunities. 2. Is there evidence available to support the claim? Factors such as motivation and trust may selectively disadvantage some groups. Also, many test items require vocabulary and experience from the dominant middle-class culture, so test items may just measure achievement in acquiring knowledge of this culture. Not all cultures value the same things, and thus poor performance on a culture-specific test is most likely due more to unfamiliarity X. with culture-based concepts than to intelligence. Finally, IQ tests may reward interpreting items according to the test writer’s expectations. 3. Can that evidence be interpreted another way? IQ tests do in fact predict success in school and on the job more than do “culturefair” tests. Familiarity with the culture reflected in IQ tests might be important for success in that culture. The tests may be biased, but perhaps not in a way that unfairly discriminates among groups. 4. What evidence would help to evaluate the alternatives? Enhancing the skill development opportunities of traditionally disadvantaged groups should lead to smaller differences in test scores. Alternative tests are needed, especially ones based on problem-solving skills and other abilities not measured by most IQ tests. 5. What conclusions are most reasonable? Intelligence is defined in terms of the behaviors that a culture values and that are developed through experience in that culture. It is important for people to have the information and skills that are valued by the culture in which they live and work. When conditions, such as poverty, poor schools, and improper nutrition and health care, which result in lower IQ scores, are addressed, many of the complaints about test bias should be eliminated. DIVERSITY IN INTELLIGENCE Is there more than one type of intelligence? A. Practical and Creative Intelligence 1. According to Robert Sternberg’s triarchic theory, there are three types of intelligence: a) Analytical intelligence is the kind measured by standard IQ tests. b) Creative intelligence is what you would use to compose music. c) Practical intelligence is how you would figure out what to do if you were stranded on a lonely road during a storm. 2. Practical intelligence is unrelated to IQ scores, and new tests of analytic, practical, and creative intelligence may predict success at some jobs at least as well as standard IQ tests. B. Multiple Intelligences 1. Howard Gardner proposed the multiple intelligences theory, that everyone possesses a number of intellectual potentials, or “intelligences,” each involving a different set of skills. The various intelligences normally interact, but some individuals may develop certain intelligences more than others. 2. The specific intelligences proposed include: linguistic, logical-mathematical, spatial, musical, bodily-kinesthetic (physical skills and hand-eye coordination), intrapersonal (self-understanding), interpersonal (understanding and interacting with others), and naturalistic (ability to see patterns in nature). Some have suggested that people possess emotional intelligence, the capacity to perceive emotions and to link them to one’s thinking. 3. Gardner says that only the first three are measured by standard IQ tests and that measures of the other intelligences are needed. 4. Critics argue that including athletic or musical skills as part of intelligence dilutes the usefulness of the concept, especially as it is applied to school and work. C. Unusual Intelligence 1. Giftedness a) Gifted people show remarkably high levels of accomplishment in particular areas. This is usually measured by intelligence tests. b) 2. Although high IQ generally predicts life successes, it does not guarantee special distinction. Generally, people with high IQs are not fundamentally different from others; they simply have “more” of the same mental abilities or perhaps more intense motivation to master certain areas of intellectual endeavor. Mental Retardation a) The label mental retardation is used when IQ is below 70 and a person has problems with age-appropriate communication skills and daily living skills. They are now often referred to as developmentally disabled, developmentally delayed, or mentally challenged. b) Down syndrome is due to an extra copy of chromosome 21. Those with Down syndrome generally have IQs in the 40-to-55 range. The inherited condition fragile X syndrome is a defect on chromosome 23. Retardation can also result from environmental causes. c) Cultural-familial mental retardation (also called psychosocial mental retardation) refers to the 30 to 40 percent of cases of mental retardation in which there is no obvious genetic or environmental cause. d) Mildly retarded people differ from others in three ways: (1) they perform certain mental operations more slowly, (2) they know fewer facts about the world, and (3) they make poor use of mental strategies for learning and problem solving. e) The intellectual abilities of mentally retarded people can be raised. Learning does not depend on cognitive skills alone, but also on social and emotional factors. (1) Mainstreaming is the policy of teaching disabled children, including those who are mentally retarded, in regular classrooms with those who are not disabled. Students at higher ability levels may gain more from being mainstreamed than their less mentally able peers. KEY TERMS An activity based on the key terms could be used to introduce students to search engines like PsycINFO or PsycARTICLES. This could be done as an in-class demonstration or as an assignment. algorithms (pp. 255-256) anchoring bias (anchoring heuristic) (pp. 256 and 263) artificial intelligence (AI) (p. 264) availability heuristic (pp. 256-257, 262-263, and 267) babblings (p. 271) cognitive map (pp. 253-254) concepts (pp. 251-254 and 264) confirmation bias (pp. 262-263 and 269) convergent thinking (p. 266) creativity (pp. 265-266) cultural-familial mental retardation, (p. 289) divergent thinking (pp. 265-266) expected value (pp. 267-268) formal reasoning (pp. 255-256) functional fixedness (pp. 261-262) grammar (pp. 270 and 273) heuristics (pp. 256-257 and 261) images (pp. 251 and 253-254) infant vocalizations (p. 271) informal reasoning (p. 256) information-processing system (pp. 249-250 and 255) intelligence (p. 275) intelligence quotient (IQ) (p. 276) language (pp. 270-275) logic (pp. 255-256 and 264-266) mental models (pp. 252-254) mental set (pp. 261-263) norms (p. 278) one-word stage (p. 272) propositions (pp. 252-255) prototype (p. 252) reasoning (pp. 255-256 and 277) representativeness heuristic (pp. 257 and 261) schemas (pp. 252-254) scripts (pp. 252-254) Stanford-Binet Intelligence Scale (pp. 275-277) statistical reliability (pp. 278-279) statistical validity (p. 279) test (p. 278) thinking (p. 249) utility (p. 266)