CONTENTS Resources and Services of a Special Library: A Case of a Medical Library in Nigeria BISI BABAFEMI 244 ii Resources and Services of a Special Library: A Case of a Medical Library in Nigeria BISI BABAFEMI The importance of medical libraries resources and services to the already established medical schools in Nigeria is highlighted. And the need to improve and to provide such resources and services is discussed, for medical schools to achieve aims and objectives of their establishments and to be able to fulfil the aims and objectives of the parent institution, there is need to meet the requirement of medical schools through their libraries. This article examines the situation facing most of the medical schools in Nigeria and suggests that something needs to be done by the government in order to achieve the "Health Far All" campaign by the year 2000 or 2010. The author suggests some solutions which will help in addressing the problems facing medical libraries in Nigeria. 0 INTRODUCTION Health services is very important to a nation and it is one of the areas of great concern to the government and it relates to other institution of education, economy and politics. The primary objective of the Federal Government of Nigeria is to achieve health for all by the year 2000 AD. Little wonder that the government devoted abuse amount of money through the Petroleum Trust Fund (PTF) to purchasing of drugs to solve health related problems of the people. And also budgeted a sum of N2, 623790.000 (US $327,993,75 at the rate of N80 to a US $) for health and social services during the 1997 budget. In developing countries like Nigeria, the urge for specialized information system in medical field need not to be over-emphasised. The role of library services to the education of medical personnel in promoting and maintaining health care for the citizens of the nations in order to achieve this important goal of producing health manpower in Nigeria also cannot be over-emphasized. These specialized institutions need information from bibliographic sources on health related issues for successful performance of health care workers. Bibliographic service, which is an aspect of reference work is meant to enable users have access to _____________________ * Librarian II. University of Ilorin Library, PMB 1515, Ilorin, Nigeria. LIBRARY HERALD information resources both within and outside the library, relevant to their information needs. These specialized institutions require access to current and specific information in order to justify their existence and perform their roles effectively. The role of a medical library is "to collect and organise recorded information in medicine and allied subjects in terms of the clientele needs". The library has an important part to play in providing these material resources for teaching and research needs. The need for medical schools to have current and specific information in order to justify their existence proves the fact that the resources and services of such medical school libraries are very important and necessary. The major concern of a medical library is adequacy of the resources and services needed for the satisfaction of the users. Therefore, the objective of this study is to examine the resources and services of University of Ilorin Medical Library in other to know whether the resources are adequate or otherwise and whether the services are efficiently delivered. I PREVIOUS STUDIES Quite a number of articles have appeared on special libraries but the most relevant ones to this study are those that relate to the medical libraries. Most of the articles are written by medical librarians and medical experts, having recognised the usefulness of libraries to medical schools. Sewell' has pointed out that the medical library needs to transmit information to the students and researchers in the field of medicine. This can only be done if there is a well organised information centre like library to cater for such needs. Hence, the need for well equipped and well maintained medical libraries. The need also involves the services which Iruoje2, who wrote on bibliographic services in College of Medicine libraries, has listed to include local courier and regular maintenance of such service to improve the inter-library lending services. She went further to suggest the use of MEDLARS in medical libraries. There is no library without its own problems. The medical libraries have their own too, according to Oluwakuyide', budgeting control, nonavailability of desired literature and transportation are some of such problems. Cunningham4, identified the importance of medical literature to the advancement of medicine and also the professional career of its practitioners. The medical personnel has to be well informed before he can practise effectively. This is made possible through current and up-to-date information sources. Kossa5, based his own observations on human resources in a medical library, saying that money and adequate staff can improve the quality of a medical library collections. This implies that a professionally qualified medical librarian is needed for better services in a medical library. 245 On a general note, Oluwakuyide and Afolabi", have the same view on the problems of special libraries of which medical libraries is one, that the problems of special libraries can be attributed to uncooperative management, inadequate funds, lack of skilled staff and limited resources as major hindrance to special libraries from performing effective services such as current awareness services (CAS), selective dissemination of information (SDI) services, bibliographic services, indexing and abstracting services. 11 THE PROBLEM It is easy to establish libraries but to finance, equip, organise, manage and maintain them properly and provide adequate library service to patrons is a difficult task. The massive establishment of University Teaching Hospitals in Nigeria brought with it the establishment of medical schools and their libraries, which has led to the problem of coping with the resources and services needed to function effectively. 12 RESEARCH QUESTIONS Considering the above problem, the study seeks to answer the following research questions, (1) Are the resources provided effectively utilized? (2) Are the resources and services adequately provided? (3) Are the aims and functions of the library realized through the services to users? (4) Are the needs and objectives of the institution being met by the library? (5) What arc the problems facing the Library? (6) What are the possible solutions to the problems? 13 METHODOLOGY The University of Ilorin Medical Library was chosen in an attempt to study the resources and services using questionnaires as an instrument. The questionnaires were administered to three categories of persons namely; the medical librarian, faculty academic staff and the medical students. The total number of questionnaires distributed were 110, only 102 were returned which represents 93%. The analysis of the data collected is in simple tables and percentages. The Faculty of Health Sciences Medical Library Objective'7 The Medical Library which started at the same time with the faculty itself has the following objectives to fulfil. (1) The library aims at providing services that will help researches into various disciplines that are medically inclined. Suitable reading materials on medical sciences to fulfil this objective will be provided. 246 (2) Promoting teaching through provision of basic text books on medical sciences and inter-related disciplines. (3) Developing the medical and paramedical students intellectually by providing forum, organising seminars, inaugural lectures, workshops, symposium on regular basis in conjuction with the faculty. (4) To maintain co-operative relationship with other libraries. (5) To give instruction in the use of library to its members. (6) To provide bibliographic services and reference services. To fulfil the objectives, following is the outline of the functions of the medical library. (1) Developing a comprehensive collection of books, journals, periodicals and other publications for its clientele in the area of medical sciences. (2) Maintaining and organising its resources to the advantages of its users. (3) To disseminate currently published information through library bulletin, accession list, CAS and SDI. (4) Teaching users the use of the library and answering of queries posed by users. (5) Maintaining of reference services such as MEDLINES, Quick reference services. (6) Circualtion of books among users (loan sevices). (7) Compilation of bibliogarphies. 2 ANALYSIS Adequacy of materials From the data collected and analysed, 91% of the users population was of the opinion that the library materials are indequate. This inadequacy may be attributed to lack of funds. Most journals in stock are obsolete. About 53% respondants indicated their dissatisfaction on journals provision. As a result 14% respondants advocated that library should subscribe to more journal titles. About 14% indicated that subscription should be paid for new and regular journal titles. That 4% respondants suggested that subscription should be made to as many as possible while another 4% indicated that existing journals should be continued to be subscribed. Table 1 Adequacy of Library material Responses Number Percentages Adequate 7 93 6.0 91.0 Inadequate No 3.0 response 102 100.0 247 Table 2 Satisfaction of Journal/Periodical Useage Table 3 below shows that majority of the library users do not use journals/periodicals. This may be due to their obsolete nalure. There are other factors associated with lack of journal/periodical usage. From the data analysed, it was found that 11.8% indicated that useful journals are not available, while 15.7% indicated that those available are not accessible. About 17.6% say they don't know their existence while 5.9% said they do not know how to make use of the journals. Table 3 Use of Journals and Periodicals Responses Number Percentage Those who use 46 45.1 journals Those who don’t 52 51.0 use No response 4 3.9 102 100.0 Table 4 below shows that the total staff for the medical library is 5. Two messenger/cleaners, 2 library assistants and I professional with no qualification in any of the medical sciences, there was no paraprofessional at all. Table 4 Adequacy of Staff Year Professional Paraprofess Non ional Professional 1995 1 4 1996 1 4 1997 1 4 The importance of good staffing in a library like this cannot be over-emphasized. A good staff will improve the collections. The number, experience and training of the staff of library will directly influence the quality of services the library can provide. Although in a special library, the emphasis is not on many staff members but at 248 least those employed should be competent to handle the stock and provide adequate services. The professional staff especially should be a trained medical librarian, Thornton* commented that "a trained medical Librarian should supervise the medical collections". His opinion is that a medical librarian must have knowledge of medical sciences and librarianship and to further fulfil professional function, the medical librarian must be encouraged to further his-education. This point was laid in one of the objectives of the Medical Library Association of USA which states that "It is the aim of the medical library to assist and further education, research programmes of the professional staff. Compell has recommended a basic stock of 10,000 and 250 periodicals titles for special library. From the above the library under study appears just to managed to reach the recommended number which further needs to improve as time goes on. 3 CONCLUSION Considering the above write-up, it is glaring that most of the medical libraries in Nigeria are not treated as special, because most resources and services are not adequate. Few of the medical libraries are trying to statisfy their clientele by meeting few of the needs. It is unfortunate that most of the medcal school libraries lack funds to function because the libraries are not directly under faculty but under the main libraries. This affects, the budgeting stuations. Although the objectives of the University and faculty are being partially fulfilled as indicated in the article, yet there are areas of services that need improvement for effective dissemination of medical information through the medical libraries. 4 RECOMMENDATIONS (1) The Library needs a well trained and competent medical librarian. (2) The medical library should develop an archival collection by acquiring medical litreature proceduced by the medical staff of the University in areas of research interest, including newspaper cuttings on medical interest to be in form of an album to serve the quick reference source. (3) The finance of the library should be the responsbility of the faculty and not of the main library for sufficient allocation of funds. (4) Constant stock taking or re-evaluation of books and journals needs to be undertaken so that less used will be withdrawn to give room for heavy use and new ones. (5) Promote the informational needs of users by providing services such as compilation of reading lists of recent articles, bibliographic inquires, inter-library loan services, bibliographic searches, CAS and SDI. 249 REFERKNCES 1 SEWELL (W). Ed. Reader in medical librarianship. Microcard editions. (1973); p 46. 2 1RUOJE (M A). Bibliographic service in college of Medicine. (1983); Lagos Librarian (Special issue). Ml,A 19; No 2; p 10. 3 OLUWAKUYIDE (A). An examination,of Nigeria Medical Library Association. (1972) Vol 60 (No 2): 315-318. 4 CUNNINGHAM. Handbook of medical library practice, Ed 2. (1956) American Library Association, Chicago. 5 MAGYRAY-KOSSA (T V). A medical librarian. What is that? (1974) Exposition Press Inc, Jericho, p 76. 6 AFOLABI (M). Management of special libraries: Strategic for their survival and growth. ABU Zaria (1969) (Minegraph). 7 UNIVERSITY OF ILORIN. University Calender, 1986-1990. (1990) University Press, Ilorin. p 37-40. 8 THORTON (J L). Medical Librarianship, Principles and Practice. (1963) Crosby, Lockwood ami sons, London. P. 37-39. 9 UNIVERSITY OF ILOR1N. Faculty of Health Sciences Prospectus. (1979) University Press, Ilorin. P4 10 UNIVERSITY OF ILORIN. Use of Library pamphlet. )1980) p 10. 11 BABAFEM1 (G O). Resources and Services of University of Ilorin Medical Library, ABU Zaria (BLS Project). 12 UNIVERSITY OF ILORIN. University Calender, 1986-90 (1990) University Press, Ilorin P37-40. 250