Northwest Area Education Agency February 2010 NORTHWEST AEA ANNUAL PROGRESS REPORT 2008-2009 Goal I By 2013, Northwest AEA will increase the percentage of all students who perform at the proficiency level in reading, mathematics and science as measured by the Iowa Tests of Basic Skills and the Iowa Tests of Educational Development in grades 4, 8 and 11 with a focus on the subgroups of IEP, Migrant, Ell, Low SES and Minority students. 2006-2007 Baseline Data used to determine this goal: AVERAGE PROFICIENCY RATES IN STUDENT ACHIEVEMENT Reading Grade 4 – 79.02% Grade 8 – 71.79% Grade 11 –73.80% Math Grade 4 – 79.54% Grade 8 – 75.11% Grade 11 – 77.65% Science Grade 4 – 81.24% Grade 8 – 84.15% Grade 11 – 80.72% The lowest areas of achievement are in eighth grade reading and math, and eleventh grade reading. The strongest area of achievement for Northwest AEA students is in science proficiency. STUDENT DEMOGRAPHIC DATA Northwest AEA Student Demographic Data 2006-2007 African American Asian White Hispanic American Indian ELL 1,161 810 35,584 5,196 895 3,471 1 Northwest Area Education Agency February 2010 ACHIEVEMENT GAPS 2006-2007 GAPS IDENFITIED IN READING Grade 4 IEP/Non-IEP ELL/Non-ELL Gap: -39.80% Gap: -30.70% Grade 8 IEP/Non-IEP ELL/Non-ELL Gap: -52.70% Gap: -45.50% Grade 11 ELL/Non-ELL IEP - Non-IEP Gap: -59.60% Gap: -54.90% GAPS IDENTIFIED IN MATHEMATICS Grade 4 American Indian/White IEP/Non-IEP Gap: -31.00% Gap: -29.10% Grade 8 IEP/Non-IEP ELL/Non-ELL Gap: -52.70% Gap: -41.90% Grade 11 IEP/Non-IEP Migrant Gap: -50.90% Gap: -45.90% GAPS IDENTIFIED IN SCIENCE Grade 8 IEP/Non-IEP ELL/Non-ELL Gap: -36.80% Gap: -30.60% Grade 11 IEP/Non-IEP ELL/Non-ELL Gap: -43.70% Gap: -41.50% The largest gaps in achievement exist between IEP students and Non-IEP students and American Indian and White students. ELL students also demonstrate significant gaps in each area. 2 Northwest Area Education Agency February 2010 Progress with Goal I 2008-2009 AVERAGE PROFICIENCY RATES IN STUDENT ACHIEVEMENT Reading Math Science NWAEA Grade 3 Grade 4 Grade 5 Grade 6 Grade 7 Grade 8 Grade 11 76.47% 79.20% 77.50% 67.89% 70.02% 72.31% 75.44 % State Average 76.09% 80.39% 79.56% 68.89% 71.92% 73.29% 75.78% NWAEA Grade 3 Grade 4 Grade 5 Grade 6 Grade 7 Grade 8 Grade 11 76.41% 78.64% 77.12% 71.38% 77.10% 75.80% 77.27% State Average 76.16% 80.33% 79.12% 73.90% 78.39% 75.87% 76.64% NWAEA Grade 3 Grade 4 Grade 5 Grade 6 Grade 7 Grade 8 Grade 11 81.96% 81.40% 82.74% 76.33% 81.93% 84.19% 81.78% State Average 80.16% 81.44% 81.65% 75.24% 81.54% 82.91% 80.27% Increases in 2008-2009 were demonstrated in fourth, eighth and eleventh grade reading; eighth and eleventh grade math; and eighth and eleventh grade science. All other scores fell somewhat from last year. Trend line data from the previous three years show general overall maintenance or growth in all areas. According to state figures, Northwest AEA averages are slightly below the state average in reading and math, but even with or slightly above the state average in science. National averages in reading, math and science are at 60.00%. Northwest AEA averages are well above those of the nation. STUDENT DEMOGRPHIC DATA Northwest AEA Student Demographic Data 2008-2009 African American Asian White Hispanic American Indian ELL Two or More 901 738 28,699 6,077 629 4,314 656 3 Northwest Area Education Agency February 2010 ACHIEVEMENT GAPS 2008-2009 Reading Mathematics Science Grade 4 IEP/Non-IEP American Indian/White ELL/Non-ELL Gap: -35.49% Gap: -25.41% Gap: -22.52% Grade 8 IEP/Non-IEP ELL/Non-ELL Hispanic/White Gap: -53.80% Gap: -36.04% Gap: 26.68% Grade 11 IEP - Non-IEP ELL/Non-ELL Migrant/Non-Migrant Gap: -47.14% Gap: -42.60% Gap: -29.55% Grade 4 African American/White IEP/Non-IEP ELL/Non-ELL Gap: -34.27% Gap: -32.37% Gap: -25.90% Grade 8 IEP/Non-IEP African American/White American Indian Gap: -50.24% Gap: -28.09% Gap: -19.53% Grade 11 IEP/Non-IEP ELL/Non-ELL African American/White Gap: -42.55% Gap: -37.24% Gap: -28.62% Grade 4 American Indian/White African American/White IEP/Non-IEP Gap: -30.67% Gap: -26.32% Gap: -24.83% Grade 8 IEP/Non-IEP ELL/Non-ELL African American/White Gap: -36.32% Gap: -22.21% Gap: -18.71% Grade 11 IEP/Non-IEP ELL/Non-ELL Migrant/Non-Migrant Gap: -37.95% Gap: -30.66% Gap: -30.21% The most significant gaps in achievement continue to be found between students with IEPs and those students without IEPs. ELL students continue to demonstrate significant differences from their Non-ELL peers at all levels as well. Migrant students, African American students and American Indian students also continue to lag. 4 Northwest Area Education Agency February 2010 Goal II By 2013, Northwest AEA will improve the positive social, emotional, behavioral and intellectual development of all students with a focus on the subgroups of IEP, Migrant, ELL, Low SES and Minority students. 2006-2007 Baseline Data used to determine this goal: DROP-OUT DATA Total Percentage of Drop-outs in Grades 7 through 12 All students Female Male White Black Hispanic American Indian Asian IEP ELL 0.88% 0.62% 1.11% 0.71% 1.45% 1.83% 2.24% 1.30% 1.36% 2.55% Minority students, ELL students and students with IEPs have a much higher drop-rates compared to White students, non-ELL students and students without IEPs. GRADUATION DATA There is a large gap of 15.20% between students with IEPs graduating with regular diplomas when compared to students without IEPs. The gap in NWAEA is larger than the state target of 10.70%. POST-SECONDARY SUCCESS Number of Seniors: 3,237 Number of Seniors pursuing post-secondary education: 2,755 or 85.11% Students testing for probable post-secondary success: 3,301 Students scoring at probable success: 2,186 or 72.12% High School Graduates: 3,187 High School Graduates completing core program: 2,020 or 63.38% IOWA YOUTH SURVEY On the Iowa Youth Survey, student perception of positive school staff support was not high at the sixth grade level and is progressively more negative at the eighth and eleventh grade levels and student perception of positive student norms at school is high at the sixth grade level, but is more negative in the older grade levels. PROFESSIONAL DEVELOPMENT Eleven schools out of 61 in Northwest AEA have been trained in Positive Behavioral Supports. Seven schools have been trained in the Olweyus Bullying Prevention Program. Five schools are using the School-Wide Information System (SWIS) to collect student behavioral data. One school is using the HEART data to collect student behavioral data. 5 Northwest Area Education Agency February 2010 Progress with the Goal II 2008-2009 DROP-OUT DATA Total Percentage of Dropouts in Grades 7 through 12 for 2007-2008 (one year lag) All students Female Male White Black Hispanic American Indian Asian IEP ELL 1.96% 1.61% 2.28% 1.50% 2.93% 3.62% 10.59% 1.55% 3.03% 4.25% The percentage of students dropping out of school has increased from last year for all students. More male students have dropped out than female. The percentage of American Indian students who have dropped out of school is the largest within Northwest AEA and almost seven times larger than the number of white students who have dropped out. The percentage of Hispanic students, Black students, ELL students and students with IEPs who are considered to have dropped out of school are also much larger than white students. GRADUATION DATA -- not available at this time ATTENDANCE DATA -- not available at this time POST-SECONDARY SUCCESS Seniors who have graduated: 3,190 Seniors pursuing post-secondary education: 2,490 or 78.06% *This is down from last year’s 83.42% Students testing for probable post-secondary success: 2,737 Students scoring at probable success: 2,012 or 73.51% *This is slightly higher from last year which was 71.86% High School Graduates: 3,143 High School Graduates completing core program: 2,242 or 71.33% *This is higher than the 63.53% from last year. IOWA YOUTH SURVEY 2008 In Northwest AEA, 7,760 students from grades 6, 8 and 11 participated in the Iowa Youth Survey. 83.4% of the students stated in the survey that they believed they attend a school that has a safe environment. 75.7% reported their school had established positive student norms and 68.5% said their school had set clear expectations and boundaries. However, only 43.8% of the students reported a perception of positive school staff support. 6 Northwest Area Education Agency February 2010 PROFESSIONAL DEVELOPMENT An indicator of quality for Northwest AEA is the work the agency does to assist teachers and administrators in becoming better at providing learning supports for students. Professional Development activities were provided in this area. Thirty-six classes and on-site professional development activities were carried out in support of improving school climate. Four schools were supported in school-wide Positive Behavioral Support initiatives. Fifteen schools have now been trained in and use the School-wide Information System and HEART Database to collect non-academic student data. NORTHWEST AEA PROFESSIONAL DEVELOPMENT SURVEY In a survey of Northwest AEA professional development participants, 74.0% of 123 teachers who responded indicated that they implement strategies learned in school-based professional development at least daily or weekly. 86.2% felt that their implementation of the strategies was effective or very effective. 48.0% stated that they collaborated with colleagues in support of implementation daily or weekly and 72.4% felt that this collaboration was effective or very effective. 86.2% of the respondents also stated that they believed their implementation of these strategies was effective or very effective in improving student achievement. The respondents reported that they use the following information as evidence in support of their answers: Teacher perception Student perception Parent perception Improved grades Formative assessment Standardized test scores 29.3% 17.9% 10.6% 7.3% 18.7% 0.8% Instructional strategies reported being implemented most often by participants were: Differentiated instruction to address At-Risk students Differentiated instruction using technology Universal Design for Learning Guided instruction Behavioral strategies Teaching with Love and Logic Classroom management strategies Re-teaching and modeling 7 Northwest Area Education Agency February 2010 Progress with Teacher, School and School District Needs 2008-2009 The role of Northwest AEA is to provide leadership and services for its schools. During the 2008-2009 school year, this support was driven by needs identified through analysis of LEA Annual Progress Reports, Comprehensive School Improvement Plans, AYP information and DE Site Visit Reports. LEA ANNUAL PROGRESS REPORTS In a review of the Annual Progress Reports for Northwest AEA’s 36 public school districts, it was determined that 20 of the districts did not meet annual goals in reading last year, 22 did not meet annual goals in math and 13 did not meet their annual goals in science. APRs for the 33 non-public schools showed that 6 schools did not meet annual goals in reading, 9 did not meet annual goals in math and 5 did not meet annual goals established for science. IDENTIFIED SCHOOL AND TEACHER NEEDS: LEA CSIPs Prioritized areas of need: Practices and strategies for At-Risk learners Cooperative Learning strategies Positive Behavioral Supports Consistent implementation of research based strategies Parental involvement Reading and writing strategies across the curriculum Communication with stakeholder groups Technology Modified scheduling LEA ADEQUATE YEARLY PROGRESS During the 2008-09 School year, one district was identified as a “District in Need of Assistance” in both reading and math. No sanctioned districts or schools were identified as “Schools in Need of Assistance.” However, 19 sanctioned schools were listed on the SINA Watch List and one district was listed on the DINA Watch list. LEA SITE VISIT REPORTS Eight schools in Northwest AEA were visited by the Iowa Department of Education in 2008-2009: Four public and four non-public. Key findings in the site visits of those schools are as follows: Non-compliance Results o o o o o Board policies were found to be without required statements in several areas such as developing a total curriculum, establishing content standards and benchmarks, accessibility to student records, and providing equal opportunity to students to participate in programs. Provisions were not found for a K-12 comprehensive school counseling program. Evidence was not found that would support multicultural gender fail approaches in the classroom. The use of School Improvement Advisory committees (SIAC) was found to be inadequate. Library programs were not designed appropriately for continual improvement. 8 Northwest Area Education Agency February 2010 Suggested Areas of Improvement: 1. Collaborative Relationships o Collaboration and co-teaching with general and special education teachers o Development of an inclusive school climate o Review and development of the School Improvement Advisory Committee (SIAC) roles and responsibilities 2. Leadership o Clarification of the roles of paraeducators, special education teachers and general education teachers in supporting special needs students o Sustaining grant programs once the funds are gone o Use of the Building Leadership Team to develop teacher leaders o Development of emergency crisis plan o Staff development for board members 3. Monitoring and Accountability o Exploration of resources to support student achievement in reading, math and science o Investigation of additional methods of formative assessment to inform instruction o Use of SINA audit data regarding student behaviors o In-depth analysis of non-proficient performers to identify barriers to learning o Consistent review of enrollment patterns, proportionality and achievement gaps o Use of data to evaluate district programs 4. Vision, Mission and Goals o Use of SIAC to address progress of annual improvement goals o Use of community survey data to inform development of CSIP o Explore options to expand opportunities for high school students o Use of a comprehensive needs assessment survey o Development of follow-up survey for high school graduates 5. Curriculum and Instruction o Process for identifying and meeting the academic and social needs of students grades 6-12 o Increase high school students’ access to high level classes o Opportunities for practice, feedback and coaching in co-teaching o Procedure for including special needs students in general education o Opportunities for students to attend a wide variety of CTE classes o Update and review of district K-12 curriculum o Alignment of curriculum with Iowa Core Curriculum o Learning opportunities for all grades in gifted education o Strengthen 6-12 guidance program o Informing parents of student progress in a consistent manner across K-12 o Development of a district technology plan o Professional development in technology for all staff 6. Learning Environment o Development of an inclusive school climate o Development of a shared understanding of diversity o Evaluate school infrastructure for safety concerns o Update of textbooks and learning materials o Explore safety practices around and in school buildings o Procedures and training for emergency and crisis situations o Update of technology 9 Northwest Area Education Agency 7. February 2010 Professional Development o Development of a professional development plan o Provide MCGF instruction for all students o Provide professional development to support the integration of technology into classroom instruction o Create a focus for professional development based on identified teacher needs o Professional development activities for instructional support staff ACTIONS TAKEN TO ADDRESS THESE NEEDS Professional Development and Technical Assistance Provided in: Iowa Core Curriculum Reading First Reading Recovery Every Child Reads KU Strategies Second Chance Reading Every Student Counts Every Learner Inquires Career and Technical Education Universal Design for Learning Autism Co-teaching Learning Supports Mandt training Differentiated Instruction Cooperative Learning Professional Learning Communities Talented and Gifted programming support Multicultural/Gender Fair approaches Technology in the classroom Curriculum mapping Data analysis New Teacher Mentoring program IEP writing Preschool Standards Early Childhood Curriculum Early Literacy Training Formative assessment Instructional Decision Making Curriculum, Instruction and Assessment School Improvement Bullying Prevention Paraprofessional licensure Classroom Management Science Kits 10 Northwest Area Education Agency February 2010 Services Provided: Iowa Core Curriculum planning support Licensure Renewal support School Counselor support Preschool Program support Curriculum, Instruction and Assessment Network Pilot Project on Assessment Professional Learning Community for Art Student Events Forums on Addressing Achievement Gaps Talented and Gifted education support Curriculum Mapping and Gap analysis Standard and benchmark revision Data analysis and planning Heart Database School-wide Information System support Instructional Practices Inventory Career and Technical Education Consortiums and Program Development Section 504 Support IDEA mediation support Full and Comprehensive Special Education evaluations Reading Recovery Teacher BRI and PAT Assessment Teams Science Kit support Data collection and display Community Survey support School Improvement support Accreditation Site Visit support Service Delivery Model Based on feedback from previous partnership plans and from the Customer Satisfaction Survey, it was determined that the Norwest Area Education Agency would redesign its delivery system in order to: o o o o o o o Provide more time and opportunity for NWAEA staff to be in schools and classrooms Provide more one-on-one technical support to teachers and administrators Provide professional development follow-up and assistance to teachers Provide support in planning school-wide change initiatives Provide technical assistance in developing and implementing interventions for students at risk Provide teacher support in developing inclusive classrooms Provide special education The new service delivery system is based on an instructional coaching model and provides general education instructional coaches and special education strategists who are assigned to specific districts and buildings. NWAEA has provided on-going training to the coaches, strategists and school personnel in the new model. The participation of schools and AEA staff is being implemented over the course of three years. 11 Northwest Area Education Agency February 2010 Progress with Student Learning Needs 2008-2009 The role of Northwest AEA is to provide leadership and services for its schools and students. During the 20082009 school year, this support was driven by needs identified through analysis of Northwest AEA student achievement data, local Annual Progress Reports and Comprehensive School Improvement Plans. Northwest AEA Student Achievement Data LEA Annual Progress Reports identify subgroups of students who are not proficient in reading, math and science. The following are the three lowest performing subgroups in each grade level in NWAEA compared to their counterparts. Student Achievement in Reading Proficiency Grade 3 Non-IEP students IEP students 80.50% 47.47% White students American Indian students African American students 82.17% 54.55% 56.12% Grade 4 Non-IEP students IEP students 84.00% 48.51% White students American Indian students 84.23% 58.82% Non-ELL students ELL students 82.12% 59.60% Grade 5 Non-IEP students IEP students 83.13% 44.75% Non-Migrant students Migrant students 77.97% 50.00% White students American Indian students 82.12% 56.63% Grade 6 Non-IEP students IEP students 74.41% 26.09% Non-ELL students ELL students 71.59% 37.79% Non-Migrant students Migrant students 68.47% 38.89% 12 Northwest Area Education Agency February 2010 Grade 7 Non-IEP students IEP students 76.72% 28.30% Non-ELL students ELL students 73.50% 38.58% Non-Migrant students Migrant students 70.67% 36.00% Grade 8 Non-IEP students IEP students 79.81% 26.01% Non-ELL students ELL students 75.01% 38.97% White students Hispanic students 76.64% 50.96% Grade 11 Non-IEP students IEP students 80.78% 33.64% Non-ELL students ELL students 78.12% 35.52% Non-Migrant students Migrant students 75.70% 46.15% Students with IEPs and ELL students show large discrepancies from their peers in reading achievement at most grade levels. Migrant students also show significant gaps in achievement in the 5th, 6th, 7th and 11th grades. Student Achievement in Mathematics Proficiency Grade 3 White students American Indian students African American students 82.08% 49.06% 56.12% Non-IEP students IEP students 79.89% 51.35% Grade 4 White students American Indian students 84.27% 50.00% Non-IEP students IEP students 83.04% 50.67% Non-ELL students ELL students 81.99% 56.09% 13 Northwest Area Education Agency February 2010 Grade 5 Non-IEP students IEP students 82.12% 48.00% White students American Indian students African American students 81.69% 57.15% 58.18% Grade 6 Non-IEP students IEP students 77.16% 34.15% White students African American students 76.94% 47.37% Non-ELL students ELL students 74.51% 45.79% Grade 7 Non-IEP students IEP students 83.86% 34.86% White students American Indian students African American students 82.22% 45.46% 48.35% Grade 8 Non-IEP students IEP students 82.81% 32.57% White students African American students American Indian students 79.18% 51.09% 59.65% Grade 11 Non-IEP students IEP students 82.12% 39.57% Non-ELL students ELL students 79.63% 42.39% White students African American students 81.56% 52.94% Students with IEPs demonstrate significantly low proficiency levels in math at all grade levels. African American students and ELL students score the next lowest. 14 Northwest Area Education Agency February 2010 Student Achievement in Science Proficiency Grade 3 White students African American students American Indian students 86.39% 56.00% 63.64% Non-IEP students IEP students 84.30% 63.75% Grade 4 White students American Indian students African American students 86.55% 55.88% 60.23% Non-IEP students IEP students 84.54% 59.71% Grade 5 White students African American students American Indian students 86.04% 64.37% 64.70% Non-IEP students IEP students 85.60% 64.77% Grade 6 White students American Indian students 82.01% 49.33% Non-IEP students IEP students 80.42% 48.41% Non-ELL students ELL students 79.58% 49.83% Grade 7 Non-IEP students IEP students 86.58% 51.96% White students American Indian students 86.08% 54.55% Non-ELL students ELL students 84.27% 60.75% Grade 8 Non-IEP students IEP students 89.00% 52.68% Non-ELL students ELL students 85.85% 63.64% White students African American students 87.19% 68.48% 15 Northwest Area Education Agency February 2010 Grade 11 Non-IEP students IEP students 85.85% 47.90% Non-ELL students ELL students 83.70% 53.04% Non-Migrant students Migrant students 82.06% 51.85% American Indian students, African American students and students with IEPs demonstrate the lowest proficiency levels in science. ELL and Migrant students also demonstrate low proficiency levels. IDENTIFIED STUDENT NEEDS: LEA CSIPs Reading comprehension at all grade levels, but especially at the secondary level Reading comprehension for subgroup populations Reading comprehension in math classrooms Mathematical computation skills, problem-solving and data analysis Hands-on, inquiry based science instruction at the secondary level Technology and connections to global systems Student discipline referrals and suspensions Safety and respect among students Rate of attendance ACTIONS TAKEN TO ADDRESS THESE NEEDS Professional Development and Technical Assistance Provided: Reading First support Reading Recovery support and training of new teachers Every Child Reads KU Strategies training Second Chance Reading Every Student Counts Every Learner Inquires Autism Co-teaching Learning Supports Differentiated Instruction Cooperative Learning Early Childhood Standards Early Childhood Curriculum Curriculum mapping Integration of technology Data collection/analysis 16 Northwest Area Education Agency February 2010 Services Provided: Reading Recovery interventions Early Childhood screenings and home interventions Social work and counseling Forums on Addressing Achievement Gaps Counselor support Speech and language therapy Positive Behavioral Supports Individual Behavioral evaluations and interventions Hearing and vision screenings Itinerant teaching services for deaf and hard of hearing students Itinerant teaching and Orientation and mobility services for blind and low vision students Transition services for high school students Instructional Practices Inventory Student testing ELL programming support ELL student testing and data analysis 17 Northwest Area Education Agency February 2010 Progress with Improved Teaching – Reading 2008-2009 CUSTOMER SATISFACTION SURVEY According to the 2008-2009 Customer Satisfaction Survey, teachers reported high satisfaction in the services Northwest AEA provides. Of 137 reading teachers who responded to the survey, 95.5% stated that the services they received or participated in met their professional needs. According to 80.5% of the respondents, the AEA provided leadership to meet emerging educational needs. 88.0% of the respondents stated that the services they received assisted them in improving their instruction or job-related practices. 86.5% felt that the AEA staff had the knowledge and skills needed to have a positive impact on their school. 84.2% stated that the services they received assisted in improving their students’ achievement. 85.0% reported that the AEA is responsive to their school’s student learning needs. 87.9% felt that the AEA staff maintain good working relationships with people in their school. PROFESSIONAL DEVELOPMENT Many opportunities for professional development in reading were offered both as courses and school-based professional development activities: Reading activities offered for credit: 36 Professional development in research-based reading strategies was provided last year for five districts participating in Iowa's Reading First Grant program. Seven teachers were trained to teach Reading Recovery® last year by AEA Reading Recovery® Teacher Leaders. On-going professional development was provided to 70 already-trained Reading Recovery Teachers. NORTHWEST AEA PROFESSIONAL DEVELOPMENT SURVEY In a survey of Northwest AEA professional development participants, 83.7% of 49 reading teachers indicated that they implement strategies learned in professional development at least daily or weekly. 89.8% felt that their implementation of the strategies was effective or very effective. 59.2% stated that they collaborated with colleagues in support of implementation daily or weekly and 77.6% felt that this collaboration was effective or very effective. 83.7% of the respondents also stated that they believed their implementation of these strategies was effective or very effective in improving student achievement. SERVICES IN READING Northwest AEA hosts Iowa Collaborative Assessment Module (ICAM) scoring opportunities in reading and writing. Teachers have reported positive feedback about the process and how extensively it has increased their own assessment writing and scoring skills. The Special Education Teams assist both special education teachers and general education teachers with the RTI process in the area of reading achievement. Data is collected and analyzed regularly to help teachers make instructional decisions to improve teaching and to increase learning of students who are struggling. 18 Northwest Area Education Agency February 2010 Progress with Improved Teaching – Mathematics 2008-2009 CUSTOMER SATISFACTION SURVEY According to the 2008-2009 Customer Satisfaction Survey, teachers reported high satisfaction in the services Northwest AEA provides. Of the124 mathematics teachers who responded, 95.7% stated that the services they received or participated in met their professional needs. According to 83.8% of the respondents, the AEA provided leadership to meet emerging educational needs. 85.5% of the respondents stated that the services they received assisted them in improving their instruction or job-related practices. 86.3% felt that the AEA staff had the knowledge and skills needed to have a positive impact on their school. 82.1% stated that the services they received assisted in improving their students’ achievement. 84.6% reported that the AEA is responsive to their school’s student learning needs. 89.7% felt that the AEA staff maintains good working relationships with people in their school. PROFESSIONAL DEVELOPMENT Many opportunities for professional development in math were offered both as courses and school-based professional development activities: Math activities offered for credit: 22 Professional development activities in Every Student Counts continue throughout the NWAEA. NORTHWEST AEA PROFESSIONAL DEVELOPMENT SURVEY In a survey of Northwest AEA professional development participants, 50.9 % of 21 mathematics teachers indicated that they implement strategies learned in professional development at least daily or weekly. 55.7% felt that their implementation of the strategies was effective or very effective. 61.9% stated that they collaborated with colleagues in support of implementation daily or weekly and 76.2% felt that this collaboration was effective or very effective. 55.7% of the respondents also stated that they believed their implementation of these strategies was effective or very effective in improving student achievement. SERVICES IN MATHEMATICS Northwest AEA hosts Iowa Collaborative Assessment Module (ICAM) scoring opportunities in math. Teachers have reported positive feedback about the process and how extensively it has increased their own assessment writing and scoring skills. The Special Education Teams assist both special education teachers and general education teachers with the RTI process in the area of mathematics achievement. Data is collected and analyzed regularly to help teachers make instructional decisions to improve teaching and to increase learning of students who are struggling. 19 Northwest Area Education Agency February 2010 Progress with Improved Teaching – Science 2008-2009 CUSTOMER SATISFACTION SURVEY According to he 2008-2009 Customer Satisfaction Survey, teachers reported high satisfaction in the services Northwest AEA provides. Of 89 science teachers who responded to the survey, 95.4% stated that the services they received or participated in met their professional needs. According to 77.0% of the respondents, the AEA provided leadership to meet emerging educational needs. 87.3% of the respondents stated that the services they received assisted them in improving their instruction or job-related practices. 92.0% felt that the AEA staff had the knowledge and skills needed to have a positive impact on their school. 80.5% stated that the services they received assisted in improving their students’ achievement. 79.3% reported that the AEA is responsive to their school’s student learning needs. 89.7% felt that the AEA staff maintains good working relationships with people in their school. PROFESSIONAL DEVELOPMENT Many opportunities for professional development in science were offered both as courses and school-based professional development activities: Science activities offered for credit: 7 Professional development activities in Every Learner Inquires continues throughout NWAEA. NORTHWEST AEA PROFESSIONAL DEVELOPMENT SURVEY In a survey of Northwest AEA professional development participants, 84.0% of 25 science teachers indicated that they implement strategies learned in professional development at least daily or weekly. 80.0% felt that their implementation of the strategies was effective or very effective. 64.0% stated that they collaborated with colleagues in support of implementation daily or weekly and 68.0% felt that this collaboration was effective or very effective. 76% of the respondents also stated that they believed their implementation of these strategies was effective or very effective in improving student achievement. SERVICES IN SCIENCE Northwest AEA has established a science center for the purpose of promoting the practice of guided inquiry as a method of science instruction. Schools are able to check out science kits to be used by teachers who have been trained in their use. NWAEA staff members provide training for each of the kits and the center maintains, refurbishes and delivers the kits to the schools. A high regard is held by many secondary teachers and students for the opportunities they have had to attend the “Space Settlement Design Competition” at the Johnson Space Center in Houston, TX. A survey of last year’s student participants indicated that because of the Huston experience, 72.7% agreed strongly or moderately that they would choose a college major in science and/or engineering; 69.5% agreed strongly or moderately that they would choose a career path related to science and engineering and 92.8% believed strongly or moderately that the Huston experience would assist them to achieve higher levels of success in the future. 20 Northwest Area Education Agency February 2010 Progress with Cost Efficiency 2008-2009 Cost efficiency and equity are pillars upon which the system was founded, and they continue to be hallmarks of service. Cost efficiency is a key ingredient in evaluating the quality of an AEA. While a key area, cost efficiency is difficult to precisely determine. Of 899 respondents to the 2009 Customer Satisfaction Survey, 72.0 % agreed/strongly agreed that NWAEA delivers cost-efficient services. 1.7 % disagreed/strongly disagreed that NWAEA delivers cost-efficient services, and 21.8% indicated they had no opinion on this item. NWAEA strives for the highest quality of customer service, while also considering issues of cost-effectiveness and efficiency with our resources. Efficiency with resource management is demonstrated by the following activities: 1) Participating in the Iowa Educators Consortium (IEC) which allowed NWAEA districts to save over 40 % on technology hardware, software, paper and other educational materials. NWAEA schools saved $736,912 during the 2008-2009 school year by purchasing through the Iowa Educators Consortium. 2) Collaboration and sharing of programs between Northwest AEA and Prairie Lakes AEA 8 through the Northwest Cooperative. Programs that are run through the Cooperative are: Print & Production - Northwest AEA continues in a 28E agreement that combines the print and production programs of Northwest AEA and Prairie Lakes AEA. This has streamlined print and production and publishing and has helped to avoid duplication within the two AEAs. It has helped to reduce costs by $20,000 per year and has increased the efficiency of the service. Library Media Center – The Media Lending libraries of the agencies have been electronically merged for the past five years, providing northwest Iowa educators access to 70 percent more instructional resource materials. Teachers and administrators report high levels of satisfaction on the availability of resources and direct links to pertinent research. This collaborative saves approximately $50,000 per year in reduced costs. The savings come from a shared electronic booking system and collaborative purchasing of instructional media materials. Northwest Leadership Academy – The two agencies have also established 28E agreements for professional development to bring the best and most current speakers on educational leadership and research to all educators in Northwest Iowa. 3) Technology – Northwest AEA has increasingly emphasized use of technology to avoid travel expenses when possible. Polycom units, ICN sites, conference calling and the Skype internet program are utilized. Districts continue to receive significant on-site support and direct services, but NWAEA has been able to use this technology to reduce travel costs for planning of meetings, internal meetings, and other collaborative efforts that can effectively be accomplished through technology. 4) Internet Aggregation - Northwest AEA and Prairie Lakes AEA 8 aggregate Internet access through Prairie Lakes AEA 8. Any school in either of the two AEA’s may aggregate and get Internet access through this cooperative at a reduced cost. This saves NWAEA approximately $40,000 per year in staff reductions. 21 Northwest Area Education Agency February 2010 Progress with Timely Services 2008-2009 According to the results from the 2009 Iowa State Department of Education Customer Satisfaction Survey, Northwest AEA earned the following percentages when strongly agree and agree were combined. These percentages serve as indicators of timely service. The AEA delivers current and timely services to meet my building/district needs. NWAEA: 81.5% 81.4% State The AEA is responsive to my schools student needs. NWAEA: 82.9% State 81.9% The AEA provides leadership to meet emerging educational needs. NWAEA: 78.8% State: 78.2% The AEA delivers current and timely services to meet my school/district needs in student achievement and special education. Student Achievement Special Education NWAEA: 82.1% NWAEA: 76.7% Iowa: 80.7% Iowa: 79.5% NWAEA has developed a system of communication to schools and data collection about school needs. NWAEA schools reported appreciation for the variety of ways through which Northwest AEA assesses and then addresses district needs: On-line surveys Special education team inquiries Personal phone calls and e-mail contacts Guidance in state initiatives Advisory committees Focus groups Assigning agency staff to review school APRs, CSIPs and site visit reports Partnership Plan meetings with continued follow-up throughout the years Access to NWAEA's online resources has been reported to be a "shining point" for Northwest AEA. All administrators and teachers, no matter their geographic location, have immediate access to information, resources and materials. 22 Northwest Area Education Agency February 2010 Progress with Levels of Customer Participation 2008-2009 Customer participation in Northwest AEA services is a key measure of the quality of an Area Education Agency and is closely related to customer satisfaction. The method of measuring participation has varied over the past few years. In recent years it was measured through the use of the state-initiated AEA Customer Satisfaction Survey. Of 899 respondents to the 2009 AEA Customer Satisfaction Survey, the following percentages indicated that they have ''used'' the specific types of Northwest AEA services: School-Community Planning—20.6% Professional Development—75.3% Curriculum, Instruction & Assessment—40.7% Diverse Learner—33.8% Multicultural, Gender-Fair—9.2% Media—67.5% School Technology—31.8% Leadership—16.4% Management Services—5.7% Progress with Levels of Customer Satisfaction 2008-2009 Improving customer satisfaction with AEA services is a key measure of the quality of an Area Education Agency. The method of measuring satisfaction has varied over the past few years. In recent years it has been measured through the use of the state-initiated AEA Customer Satisfaction Survey. Although not specifically asked about overall satisfaction with services, several items reflect customers' opinion of the impact of services. The following indicates the number of respondents agreeing or strongly agreeing to each item on the NWAEA 2009 Customer Satisfaction Survey (Total of 899 respondents to the general satisfaction questions): The AEA services received met my professional needs—94.1% The AEA is responsive to my schools student learning needs—82.9% The AEA provides leadership to meet emerging educational needs—78.8% The AEA services received assisted in improving students' achievement—75.8% The AEA delivers services that assist my district in meeting federal and state mandates (NCLB, IDEA, etc.)— 76.7% The AEA staff I have contact with create and maintain good working relationships with people in my school and/or district-86.5% 23