YOUR Business details

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ENTRY FORM

RETAIL AWARD

OR

COMMUNITY ORGANISATION AWARD

Background Information

YOUR BUSINESS DETAILS

Business/Organisation name:

Trading name (if different from above):

Year of establishment:

Category Entered:

Awards Entry contact name:

Position:

Phone:

Mobile:

Email address:

Postal address:

Web address (if applicable):

Street Address:

2015 South Canterbury Chamber of Commerce Business Excellence Awards

Aoraki Development Business & Tourism ph: 03 687 2682 www.southcanterbury.org.nz/awards

Name of CEO or equivalent:

Please clearly mark (X) the award you wish to enter

Retail Award Community Organisation

Award

Number of Staff: Full time: Part time:

Your entry should be a maximum of two A4 pages.

These are stand-alone awards. Finalists will automatically be entered in the People’s

Choice Award.

If you wish to be eligible for the Special Awards - Innovation and Technology , and

Supreme you will need to enter one of the four categories below.

 Emerging Business  Small Business Award  Medium Business Award  Large

Business Award

You can enter Retail Award /Community Service Award and one of the categories if you wish.

Please post, deliver or email one copy of your completed entry form to:

South Canterbury Chamber of Commerce Business Excellence Awards

P O Box 560

Timaru 7940 awards@southcanterbury.org.nz

Please note: Entries close 5pm Friday 19 June 2015. No late entries will be accepted.

CHECKLIST

I have answered sections 1 – 6.

Community Organisation Award - I have completed Section 7.

I have read and understand the Entry Information and Guidelines.

I understand that if our company becomes an award finalist the judges may request supplementary information to determine the award winner.

2015 South Canterbury Chamber of Commerce Business Excellence Awards

Aoraki Development Business & Tourism ph: 03 687 2682 www.southcanterbury.org.nz/awards

I understand that if our company becomes an award finalist we will be required to provide a media release, short script for video production and a company spokesperson to appear on the video.

Declaration: I declare to the best of my knowledge the information contained in this entry form is true and correct. I have read and understood the criteria for the award selected and confirm that the submitted entry meets the criteria.

Name of Contact: _ _ _ _ _ _ _ _ _ _ _ _ _ _ Signature: _ _ _ _ _ _ _ _ _ _ _ _ Date_ _ _ _ _ _ _ _

1. Introduction and Business Description

Explain what your business does and its structure.

Assume the judges know nothing about your business. points)

(5

2. Your Management

Describe how your business is managed and your business ideas and plans.

You could include such things as

 mission statement and business goals

 leadership and decision making processes (10 points)

3. Your Marketing and Promotion

Describe how you market your business.

You could include such things as

 promotional plans and activities and engagement with social media

 how you make your business stand out from the crowd

 how you raise your profile in the community. (10 points)

4. Your Staff

Describe how you invest in professional development and training for your staff.

Describe how you stay up to date with latest industry developments.

You could include such things as

 employee recognition and approach to recruitment and retention

 how training has advanced your business

(5 points)

2015 South Canterbury Chamber of Commerce Business Excellence Awards

Aoraki Development Business & Tourism ph: 03 687 2682 www.southcanterbury.org.nz/awards

5. Your Customers

Describe what your approach is to customer service.

You could include such things as

 personal presentation and greeting customers, waiting times

 email/website communication

 product knowledge and sales skills, customer satisfaction measurement and response plan for complaints. (10 points)

6. Your Performance and Success measures

Give 10 reasons why your business is a winner. (5 points)

7. Validation of Entry – Customer Feedback

RETAIL AWARD ONLY

Mystery Shopper.

All finalists will be mystery shopped prior to marks being finalized. Mystery shopper points will be added to j udges’ totals to obtain category winners. (5 points)

COMMUNITY SERVICE AWARD ONLY – Testimonials

Please provide either one short written testimonial from a client OR contact details for one client who can be contacted for a verbal testimonial. (5 Points)

2015 South Canterbury Chamber of Commerce Business Excellence Awards

Aoraki Development Business & Tourism ph: 03 687 2682 www.southcanterbury.org.nz/awards

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