327-1351
July 2003
GOOD NEWS!
fro m th e e mp lo yee s o f P alm S pri ng s D i spo sa l Ser v ice s
Don’t Panic
YOUR RATES HAVE DECREASED!
YOU ARE NOW BEING BILLED FOR 3 MONTHS!
For most customers, the amount on the
enclosed statement has increased from $47.66 to
$58.47. However, this is NOT an increase in your
monthly bill.
We are pleased to tell you that your monthly
trash bill has decreased effective July 1, 2003.
The enclosed statement reflects a decrease in
the basic monthly rate from $23.83 to $19.49. This
change is part of a package of new services, options and
rates.
We’ll detail some of the changes in this
newsletter. In the next few months we’ll tell you of
more new services to come.
Quarterly Billing
The frequency of your bill is changing from bimonthly to quarterly effective with this statement. The
savings from this change has helped contribute to the
lower rate. Your new billing cycles will be July 1,
October 1, January 1 and April 1. Please note this on
your calendar.
New Service Choices
Beginning this month, please make a choice of
services. Subscribe to one level of service described in
this newsletter. Effective October 1st we will begin
implementation of the different service levels with trash
collections either Curbside or Walk-In. Until then, your
services will remain unchanged.
Using the form provided, we are asking you to
select the option best suited to your needs. Some of the
options will afford customers even greater savings than
the decrease in your current bill. ALL SERVICE
SELECTIONS MUST BE IN WRITING.
The 4 service levels are:
Economy Service, Family Value Service,
Standard Service & Estate Service.
Here is a brief description of each.
ECONOMY SERVICE – $14.79 per mo.
This service is designed for small households and households
that take maximum advantage of recycling opportunities.
Refuse
Recycling
Green Waste
Twice weekly
Curbside
Limit, 1-can or
bag/day
Customerprovides container
Once weekly
Curbside
No can limits
Once weekly
Curbside
No can limits
Company
Customerprovides container provides container
----FAMILY VALUE SERVICE – $17.29 per month.
This service is designed for larger households.
Refuse
Recycling
Green Waste
Twice weekly
Curbside
Limit, 4-cans or
bags/day
Customer
provides container
Once weekly
Curbside
No can limits
Once weekly
Curbside
No can limits
Company
Customer
provides container provides container
----STANDARD SERVICE – $19.49 per mo.
This service is designed for residents who favor the
convenience of walk-in refuse collection service.
Refuse
Recycling
Green Waste
Twice weekly
Walk-in
Limit, 2-cans or
bags/day
Customerprovides container
Once weekly
Curbside
No can limits
Once weekly
Curbside
No can limits
Company
Customerprovides container provides container
----ESTATE SERVICE -- $49.50 per mo.
This service is designed for residents who desire a premium
service. (Call for more details and benefits.)
Refuse
Recycling
Green Waste
Twice weekly
Walk-in
No can limit
Company
provides large cart
Once weekly
Walk-in
No can limit
Companyprovides cart
Once weekly
Walk-in
No can limit
Companyprovides cart
-----
AND, the rates for these services will
remain unchanged through June 30, 2006!!!
www.palmspringsdisposal.com
Why these changes?
Part-Time Residents
Several months ago the City commissioned
a survey of a representative sample of our
Customers to determine satisfaction and service
needs. We listened to these comments and used
this information to redesign our services.
Part-Time Residents (as indicated by a
mailing address outside of Palm Springs) will
continue to receive and be billed for Standard
Service. This restriction is necessary to adhere to
the refuse setout & removal restrictions of the City.
It also helps to avoid the signal that occupants are
away from home.
May I change service?
Yes, customers are free to change from one
service option to another. Each year during the
month of September we will offer a subscription
enrollment period during which Customers may
change their service level for free. Changes may
be made at other times during the year but will be
subject to a $25.00 administrative charge.
Free Recycling Containers
Free containers are available for your
Recyclables. If you need a container, please call.
Also, for Customers needing larger Recycling
containers, they will be available in September by
special request.
Container Limits
Fall & Spring Cleanups
The new rates and service levels are
designed around the service needs of most
Customers. Those who expect to exceed the limit
restrictions may have to subscribe to a next higher
level of service. Remember that containers cannot
exceed 32-gallons and must weigh less than 50pounds when filled. Also, there will now be limits
to the amounts our crews will collect.
During the 3rd week of each April and
October we conduct a citywide cleanup program to
give Customers an opportunity to discard unwanted
items. The Cleanups have two components:
1. Free Curbside collection of two Bulky
Items and extra amounts of trash, and
2. Drop-off of unwanted materials at a central
location.
Act Now
Bulky Items
Please complete the subscription form
below and return it so that we may begin
scheduling your new services beginning October 1,
2003.
Bulky Items such as appliances, furniture,
tires, etc. will be collected Curbside with special
arrangement and a Customer may have two such
items collected free each year. Additional items
are collected year round for a nominal charge.
(Detach and mail to PSDS, PO Box 2711, Palm Springs, CA 92263-2711)
--------------------------------------------------------------------------------------------------------------------------------
Subscription Form
Please complete this form indicating your preferences and return it with your payment.
Service street address: ___________________________________ Account Number: _____________
I’d like to subscribe to (check one):
 Economy Service – twice-weekly curbside collection, limit one can each pickup day for $14.79/mo.
 Family Value Service – twice-weekly curbside collection, limit four cans each pickup day for
$17.29/mo.
 Standard Service – twice-weekly backyard collection, limit two cans each pickup day for $19.49/mo.
 Estate Service – twice-weekly backyard collection, no can limits for $49.50/mo.
Printed Name: __________________________________
Date: _______________________
www.palmspringsdisposal.com